The attention to detail, the rigorous process and the helpful hints on various items and matters of interest. Review collected by and hosted on G2.com.
Sometimes the links become a confusing maze and I get lost...! Review collected by and hosted on G2.com.
FIP is well-organized; deadlines are laid out in clear and easy to understand manner Review collected by and hosted on G2.com.
It would be great if I had an easier time adding personal notes to FIP without going through an administrator Review collected by and hosted on G2.com.
I like the fact that this is used as a virtual file and things are stored accordingly. Review collected by and hosted on G2.com.
It would be nice if global rule changes are made once CPA is notified to ensure accuracy in docketing . Review collected by and hosted on G2.com.
automated reports and USPTO Access, scraping of USPTO Review collected by and hosted on G2.com.
calling the helpdesk for assistance with reports; reports are too complicated to create and there are NO family-related reports that are industry standard with other systems (priority case(s) that mature into families). Review collected by and hosted on G2.com.
Web based and doesn't require local software Review collected by and hosted on G2.com.
A little clunky, especially the sign off process. Website seems slow with a lot of reloading. Can't have more than one foundation IP window up at once or else lose work. Need to do this to copy and paste similar language. Review collected by and hosted on G2.com.
FIP is quick to respond to most queries. Helping to eliminate frustration and lag time. Review collected by and hosted on G2.com.
FIP needs a place to store company admin files, HR and other notable documents that do not pertain to a particular client or matter. Also make the contacts easier to search. Review collected by and hosted on G2.com.
Many thanks for the thoughtful feedback! We will pass these ideas over to our development team. Be sure to check out our Independent User Group and Software Innovation Board if you're interested in sharing more forward-looking ideas.
ability to run daily docket reports, ability to enter deadlines easily Review collected by and hosted on G2.com.
not always accurate in terms of country rules, does not automatically move deadlines to next business days Review collected by and hosted on G2.com.
I've been using Foundation IP for about 6 years at my current and previous law firm. It was a little overwhelming at first, but it is very easy to use, and customizable. CPA Global is always coming out with updates to make the docketing experience better. Review collected by and hosted on G2.com.
There are some line items that seem like they would be an automatic entry, but manual calculation is necessary (expiration dates for U.S. cases). But I have spoken with CPA Global employees, and they are working on making that an automatic entry based on filing dates and PTA. Reports are kind of tough to set up, but once you have one set up, they are very easy to run. Review collected by and hosted on G2.com.
Thank you for the thoughtful review Sean!
The ability to search our large database easily. Review collected by and hosted on G2.com.
Not knowing how to use all the tools provided. Review collected by and hosted on G2.com.
Many thanks for the review Valerie! We love when we can help our customers.
the format of the weekly reports and how it includes "reminders" as due dates;
it includes all the required fields and none of the less critical fields;
can play around and get more detail if and when needed Review collected by and hosted on G2.com.
cost of using the system is too high if volume of cases is low, so not well suited to solo practitioners that only do limited prosecution Review collected by and hosted on G2.com.