Verified User in Computer Hardware
UC
Verified User in Computer Hardware
Enterprise (> 1000 emp.)
"Awkward interface and buggy system limits the utility of this software"
1/5
What do you like best about FoundationIP?

Ability to create complex reports. Our most advanced users are true believers and find it a powerful tool. Review collected by and hosted on G2.com.

What do you dislike about FoundationIP?

Foundation IP is not at all intuitive. Even after a year and a half of use and some training, it is still difficult to use. You need to invest a huge amount of time in figuring out how to navigate the system. Our engineer inventors hate using it and it is actually an obstacle to invention harvesting. It also crashes frequently and takes a long time to load between screens. Review collected by and hosted on G2.com.

Response from Amanda Brown of FoundationIP

Thank you for your review. We're sorry to hear that you find FoundationIP tricky to use.

If you are a current customer and want to learn more about FoundationIP, we have an upcoming Customer Conference that will offer a lot of user training, including a "Bootcamp".

There is also a Independent User Group you can join to learn more tips and tricks.

For technical issues, please contact us at softwaresupport@cpaglobal.com

SS
Sharon S.
Enterprise (> 1000 emp.)
"Corporate Paralegal"
4.5/5
What do you like best about FoundationIP?

The best part of FIP is the multitude of ways in which to search for a particular item(s) giving the user the ability to find something even if not having all of the information on the trademark readily available. Review collected by and hosted on G2.com.

What do you dislike about FoundationIP?

Currently I have no encountered anything that creates a dislike to the product. The product is fairly user friendly. Review collected by and hosted on G2.com.

Verified User in Law Practice
UL
Verified User in Law Practice
Small-Business (50 or fewer emp.)
"Very Reliable Docketing System"
4/5
What do you like best about FoundationIP?

Our Law Firm has used Foundation IP for about 5 years now. We like how the system tracks references for IDS filings and manages due dates for Intellectual Property. Review collected by and hosted on G2.com.

What do you dislike about FoundationIP?

An option to chat with a representative of Foundation IP embedded in the interface would be good addition. Review collected by and hosted on G2.com.

Cindy D.
CD
Cindy D.
IP Docketing Specialist
Law Practice
Mid-Market (51-1000 emp.)
"New to using FIP"
4.5/5
What do you like best about FoundationIP?

Although I am new to using FIP, it is very user friendly Review collected by and hosted on G2.com.

What do you dislike about FoundationIP?

Not able to print a docket report, can't see multiple matters at one time Review collected by and hosted on G2.com.

Verified User in Law Practice
AL
Verified User in Law Practice
Small-Business (50 or fewer emp.)
"Foundation IP User 3+years"
5/5
What do you like best about FoundationIP?

Foundation IP is a very robust program for tracking and docketing information related to IP Management. After initial period of training, the program does become intuitive. The support team is awesome. Review collected by and hosted on G2.com.

What do you dislike about FoundationIP?

It is not incredibly user friendly and the reporting features are quite difficult to understand. Review collected by and hosted on G2.com.

Response from Haydn Evans of FoundationIP

Thanks for the review! We also appreciate our support team.

Verified User in Legal Services
AL
Verified User in Legal Services
Mid-Market (51-1000 emp.)
"How did we ever survive without our FIP database??"
5/5
What do you like best about FoundationIP?

I was very pleased with the attention given during the training process and the ability to receive prompt assistance with questions after training. The ease of creating matters and reports is probably my favorite aspects of the software. Review collected by and hosted on G2.com.

What do you dislike about FoundationIP?

I am very pleased with FIP and do not dislike anything thus far. Review collected by and hosted on G2.com.

Kristine L.
KL
Kristine L.
Patent Assistant
Law Practice
Enterprise (> 1000 emp.)
"best program"
5/5
What do you like best about FoundationIP?

I like how it's really easy to use and navigate and all the info is clear. Review collected by and hosted on G2.com.

What do you dislike about FoundationIP?

I don't like that it doesn't list out all the due dates with all the extensions. Review collected by and hosted on G2.com.

Verified User in Law Practice
AL
Verified User in Law Practice
Small-Business (50 or fewer emp.)
"Overall very useful but user experience needs to be cleaned up"
3/5
What do you like best about FoundationIP?

It is easy to keep track of various activities for all of our different matters. Review collected by and hosted on G2.com.

What do you dislike about FoundationIP?

It is way to difficult to create new customized reports. Especially since there is no documentation on fip or that I could find on the internet for how to create them from scratch. I had to work backwards from already created reports to sort of learn how to make some changes. Review collected by and hosted on G2.com.

Verified User in Law Practice
UL
Verified User in Law Practice
Small-Business (50 or fewer emp.)
"FIP is a great tool for patent law"
4/5
What do you like best about FoundationIP?

The improvement to the bulk import of references is very nice! Just needs to be a little more user friendly. I really like the ability to add notes in the "comments" section in activities tab. Review collected by and hosted on G2.com.

What do you dislike about FoundationIP?

Sending messages from FIP... there needs to be more formatting options and a preview selection. The emails do not look like they do before sending. The formatting seems fine, but after being sent and delivered, the formatting and text is never consistent. Would like more options for global changes. Review collected by and hosted on G2.com.

SC
Scott C.
Mid-Market (51-1000 emp.)
"Comprehensive IP Docketing OIcketing "
4/5
What do you like best about FoundationIP?

Foundation IP handles complicated records and portfolios; it produces functional and helpful reports for both internal and external needs. Review collected by and hosted on G2.com.

What do you dislike about FoundationIP?

Trademark reminders do not include application or registration numbers without logging into site. Review collected by and hosted on G2.com.