ML
Meidad L.
Enterprise (> 1000 emp.)
"Machine Learning for Data Analysts!"
5/5
What do you like best about Forwrd?

Forwrd.ai is very simple to implement and to use, makes our life much easier with building machine learning models that are already in use in our +1000 employees company, to increase customer's retention and flag for risks the earliest possible in our customers' life time.

The Forwrd.ai CEO and team are always available for questions and consultancy, ask for feedback and open to add any additional features that can improve our benefits from the tool. Review collected by and hosted on G2.com.

What do you dislike about Forwrd?

Not yet :)

Every "issue" we had was solved very quickly. Review collected by and hosted on G2.com.

Verified User in Information Technology and Services
UI
Verified User in Information Technology and Services
Mid-Market (51-1000 emp.)
"Great results and great support"
5/5
What do you like best about Forwrd?

Forwrd helped us convert more leads we wouldnt have converted otherwise. The AI Model works great and is easy to use.

Currently working on more advanced models to utilize the product even more.

During the entire implementation phase we got great and dedicated support Review collected by and hosted on G2.com.

What do you dislike about Forwrd?

Nothing i can think of, the experience so far is great Review collected by and hosted on G2.com.

Briana H.
BH
Briana H.
Associate Data Scientist, Strategy & Operations
Mid-Market (51-1000 emp.)
"Makes using AI so easy!"
5/5
What do you like best about Forwrd?

I love that with Forwrd, you can easily build a machine learning model with absolutely no code! I am a data scientist who uses the tool to make my job easier. It allows me to quickly iterate and analyze new fields to build models way faster. Not only was the software easy to use, but the results it provided were incredibly accurate and efficient. It was able to quickly process data without sacrificing on quality, allowing me to get through my tasks faster than ever before. Review collected by and hosted on G2.com.

What do you dislike about Forwrd?

There are very few downsides that I have found so far. When I started using it, I wanted a feature to allow me to create computed fields, but they have since made that feature. Review collected by and hosted on G2.com.

Desirene N.
DN
Desirene N.
Marketer
Mid-Market (51-1000 emp.)
"The product that I was looking for since I started working on lead scoring"
4.5/5
What do you like best about Forwrd?

The use of existing data of how our target audience interacts with our brand to determine what leads are most likely to convert. Most of the times, we create scoring from our own thoughts on what defines a qualified lead but every busineess may have varying audience behavioral. Forwrd made it such that the scoring works for us and uniquely us. Review collected by and hosted on G2.com.

What do you dislike about Forwrd?

I haven't found anything that I dislike about it per say. The only thing to note is that we'll need 2 scoring still - 1 that is from Forwrd and the another 1 that is triggered via form submissions since Forwrd doesn't sync leads 24/7 consistently. Review collected by and hosted on G2.com.

Steve B.
SB
Steve B.
VP Marketing
Mid-Market (51-1000 emp.)
"Predicting our future so that we work more efficiently"
5/5
What do you like best about Forwrd?

We use Forwrd as a lead, deal, and churn scoring system so we have full insight into our lead, purchased and renewal cycle. We use this to tell our teams where to focus and it makes them significantly more efficient. Review collected by and hosted on G2.com.

What do you dislike about Forwrd?

You need to have large amounts of clean data to use Forwrd but that wasn't a problem for us. I'm not sure how you improve that because and AI requires a large data set. Review collected by and hosted on G2.com.

Verified User in Information Technology and Services
UI
Verified User in Information Technology and Services
Small-Business (50 or fewer emp.)
"The fastest way I’ve found to surface early churn signals to CSMs"
4.5/5
What do you like best about Forwrd?

Compared to other predictive analytics solutions I’ve tried, this one is really quick to set up. Right off the bat we could see the biggest factors leading to churn.

We built a churn model based on the results and let it learn for a few days. I was impressed with the insights, some of them were obvious and confirmed the accuracy of the system, but other insights were not exactly on our radar, so that was very valuable and eye-opening! Review collected by and hosted on G2.com.

What do you dislike about Forwrd?

At first, the metric builder was not so clear to me. Like, I didn’t understand the system’s internal definitions, but after I worked with my CSM I figured it out. They said they will create tutorial videos to make this more clear. Review collected by and hosted on G2.com.

Verified User in Higher Education
AH
Verified User in Higher Education
Small-Business (50 or fewer emp.)
"The Easiest Way To Double Your Sales"
5/5
What do you like best about Forwrd?

Forwrd is an incredible product to help you optimize your sales funnel. The design is simple and easy to use, and the insights are powerful. Above this, the founder, Kobi, and the Forwrd team are exceptionally dedicated to helping new customers onboard successfully and get the full value out of the tool. Forwrd is the type of tool I would bring with me to any future organization. Review collected by and hosted on G2.com.

What do you dislike about Forwrd?

The only thing I dislike about Forwrd is that it can take time to properly calibrate the model to get the results you're looking for. Your model is only as intelligent as the quality of your data. That being said, the Forwrd team is very hands-on in helping you identify the optimal model. Once your model is good to go, Forwrd's AI will automatically update your model on future user actions tracked in your CRM. It only took a few iterations to get there and is well worth the time working with the Forwrd team Review collected by and hosted on G2.com.

Kevin K.
KK
Kevin K.
Founder
Marketing and Advertising
Small-Business (50 or fewer emp.)
"Forwrd.ai makes lead scoring a BREEZE!"
5/5
What do you like best about Forwrd?

I love the simplicity of Forwrd. I was able to connect our Hubspot instance super easily and get AI suggestions on lead scoring quickly. Review collected by and hosted on G2.com.

What do you dislike about Forwrd?

No complaints so far, I can tell it's an early product/service that's still being developed but it works like a charm! Review collected by and hosted on G2.com.

Jeremy G.
JG
Jeremy G.
Small-Business (50 or fewer emp.)
"Intuitive Simple Route to Clarity in Your Pipeline"
4/5
What do you like best about Forwrd?

Kobi has been great to work with from start to finish. The team at Forwrd understands what fellow startups need to be able to maximize their focus on the part of the pipeline that actually matters....the part that will CONVERT!

To be able to have a smart tool that takes the emotion out of the process is fantastic. It allows the user to know if they are kidding themselves, or if they should be confident in their pipeline.

The team at Forwrd quickly honed in on what we should be tracking, and delivered quick results using our existing tech stack. Review collected by and hosted on G2.com.

What do you dislike about Forwrd?

I have no real dislikes. The service can't tell me with absolute certainty that a cold lead will actually pick up the phone, only if they have a likely profile to buy. Review collected by and hosted on G2.com.

Verified User in Information Technology and Services
AI
Verified User in Information Technology and Services
Mid-Market (51-1000 emp.)
"Great Quick AI prediction for HubSpot"
4/5
What do you like best about Forwrd?

I have used similar ai based tools that take CRM date and try to give score for if it will close or not.

Forward goes a step further and tells you when it will close which makes it more usable for Forecasting use cases Review collected by and hosted on G2.com.

What do you dislike about Forwrd?

Nothing major, I am relatively new with it. Like all ai tools the value of the predictions is directly proportional to the quality and recency of the data you have. Review collected by and hosted on G2.com.