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# Fortra Human Risk Management Reviews & Product Details

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Fortra’s Terranova Security is a global security awareness training leader helping organizations strengthen their information security and avoid data breaches by addressing the human risk factor. For over 20 years, Terranova Security training solutions have empowered security and business leaders to implement programs that change unsafe end user behaviors for the better, minimize risk levels across all business units, and ensure crucial data is kept safe from hackers. As a result, any employee can better understand phishing, social engineering, data privacy, compliance, and other critical best practices. Terranova Security is consistently innovating the security awareness space, regularly releasing new features and content modules that help address common, real-world cyber threats and support all organizations’ cyber objectives. Our award-winning solutions strengthen information regardless of region or sector because true global security awareness is our mission. The organization’s journey began in 2001, stemming from founder Lise Lapointe’s passion for education, training, and technology, all of which are at the heart of every initiative we undertake. In 2020, the organization was recognized as the IT Educational Vendor of the Year. Our training solution also ranked No. 1 in the industry for customer satisfaction in categories including simulated attacks and ease of user management. In 2022, Terranova Security became part of the Fortra family. It’s a new era for the company, ensuring Terranova Security can fuel security awareness training programs worldwide with increased innovations and empower organizations to protect sensitive information from cyber attacks.

* * *

Seller
[Fortra](https://www.g2.com/sellers/fortra)
Discussions
[Fortra Human Risk Management Community](https://www.g2.com/products/fortra-human-risk-management/discuss)
Languages Supported

Afrikaans, Arabic, Czech, Danish, German, Greek, English, Persian, Finnish, French, Hebrew, Hindi, Croatian, Hungarian, Indonesian, Italian, Japanese, Korean, Malay, Dutch, Norwegian, Polish, Portuguese, Romanian, Russian, Slovak, Spanish, Serbian, Swedish, Thai, Turkish, Ukrainian, Vietnamese, Chinese (Simplified), Chinese (Traditional)

Solution Type

Best-of-Breed

Overview by
Caroline Evans

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## Value at a Glance

Averages based on real user reviews.

### Time to Implement

3 months

### Return on Investment

12 months

[
View More Pricing Information
](https://www.g2.com/products/fortra-human-risk-management/pricing)

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## User Insights

Average based on 66 real user reviews.

Implementation Time

3 months

Perceived Cost

$$$$$

[Log in to unlock pricing and user insights](/login)

 ![Verified User in Computer Software](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Computer Software")
AC

Verified User in Computer Software

Mid-Market (51-1000 emp.)

10/16/2024

"Decent product, helpful support"

4/5

What do you like best about Fortra Human Risk Management?

Onboarding was easy. Setup for my particular use case was a little awkward but support were very helpful Review collected by and hosted on G2.com.

What do you dislike about Fortra Human Risk Management?

As I said, the setup was a bit fiddly and there could be more templates available but these are minor, really. Review collected by and hosted on G2.com.

What problems is Fortra Human Risk Management solving and how is that benefiting you?

Ensuring that staff are all at a minimum level of cyber awareness and helping find any weak points with users Review collected by and hosted on G2.com.

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Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller

MG

Michael G.

Mid-Market (51-1000 emp.)

4/15/2024

"Terranova security was so easy to implement"

5/5

What do you like best about Fortra Human Risk Management?

Implementation was easy and the overall platform is easy to use. There are numerous features for training and reporting. Their customer support team is top notch and resolved any minor issues we had. Integration into our training platform was simple and smooth allowing us to choose a frequency that fits our needs and schedules. Review collected by and hosted on G2.com.

What do you dislike about Fortra Human Risk Management?

There really aren't any downsides to Terranova security other than managing the white listing of the phishing sights and that has nothing to do with Fortra's platform. Review collected by and hosted on G2.com.

What problems is Fortra Human Risk Management solving and how is that benefiting you?

It is helping our staff determine what to look for in phishing emails as well as how to maintain data security and provide a cyber secure environment. Review collected by and hosted on G2.com.

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Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller

JD

Jerome D.

Small-Business (50 or fewer emp.)

1/11/2024

"IT Technician"

5/5

What do you like best about Fortra Human Risk Management?

Knowledge you give to your users. When they get caught in simulations it proves to them that they aren't as secured as they though they'd be.

But also the fact that we can easily customize users and simulation, all the information are easily accessible apart from my point of dislike.

Also support was great when I called it took 2 mins... wow! Review collected by and hosted on G2.com.

What do you dislike about Fortra Human Risk Management?

When you want to view user status in a simulation in details you can't open the user in a new tab and it's annoying! I'd like to be able to middle click on the user that I want to see in details and then go to those tab without having to always click and then go back. It's a detailed but it does matter to me. Review collected by and hosted on G2.com.

What problems is Fortra Human Risk Management solving and how is that benefiting you?

Well it's for another company so it's not going to be relevant that much to me. But for the users it gives them the knowlegde they need to face those phishing emails and more. I actually learn something too about the different types of phishing and how to better identify them.

I'm sure that a lot of users though they knew when an email was phishy and still they got caught in the simulation. Review collected by and hosted on G2.com.

Show More

Current UserValidated ReviewerIncentivizedSource: Seller invite

 ![Verified User in Financial Services](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Financial Services")
AF

Verified User in Financial Services

Mid-Market (51-1000 emp.)

10/15/2024

"Terranova security training"

4.5/5

What do you like best about Fortra Human Risk Management?

I would say how detail oriented the cyber security training is for users and how interactive some of the games are. Review collected by and hosted on G2.com.

What do you dislike about Fortra Human Risk Management?

One thing I would say sometimes I think there maybe a bit too much information for the basic users to digest that not everything may stay in the users head based on the amount of info given in the training. Review collected by and hosted on G2.com.

What problems is Fortra Human Risk Management solving and how is that benefiting you?

It's making users more aware of the cyber security landscape Review collected by and hosted on G2.com.

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4/16/2025
Validated ReviewerIncentivizedSource: G2 invite on behalf of seller

 ![Ammar A.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Ammar A.")
AA

Ammar A.

Cyber Security Consultant

Mid-Market (51-1000 emp.)

10/17/2024

"it made it easy for the lay man people to understand the cyber security concepts more easily."

3.5/5

What do you like best about Fortra Human Risk Management?

its automation of the cyber awareness content Review collected by and hosted on G2.com.

What do you dislike about Fortra Human Risk Management?

its pricing model, it should be transparent and fixed. Review collected by and hosted on G2.com.

What problems is Fortra Human Risk Management solving and how is that benefiting you?

making lay man non technical people understand the concepts more better Review collected by and hosted on G2.com.

Show More

Validated ReviewerIncentivizedSource: G2 invite

 ![Verified User in Restaurants](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Restaurants")
IR

Verified User in Restaurants

Enterprise (\> 1000 emp.)

10/15/2024

"Great customer service. Project is unique and modern"

5/5

What do you like best about Fortra Human Risk Management?

Very to integrate into our learning management platform Review collected by and hosted on G2.com.

What do you dislike about Fortra Human Risk Management?

I don't have any issues with the program Review collected by and hosted on G2.com.

What problems is Fortra Human Risk Management solving and how is that benefiting you?

Compliance - keeps our Team Members and Management Team up-to-date Review collected by and hosted on G2.com.

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Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller

VD

Violeta D.

Mid-Market (51-1000 emp.)

11/17/2023

"Great collaboration and support !"

5/5

What do you like best about Fortra Human Risk Management?

I've been working with Terranova for many years, not only at FX but also in my previous professional experience, and have always been impressed by the ease with which I could find a solution to my problems together with Terranova's Team, by the agility and by the excellent advice and support…

- Terranova Platform: We find the user interface intuitive and user-friendly

- The training modules are translated in French, so they are ready to be launched

- The phishing simulation templates are constantly updated and they can be quickly modified and tested to suit our needs

But what I appreciate most is the ease of interaction with our main contact at Terranova (Tanya F.). Every time I had a problem, she was ready to help or to bring additional people on the call to resolve the issue. I really appreciate that ! Review collected by and hosted on G2.com.

What do you dislike about Fortra Human Risk Management?

- The latest training capsule format and topics are more interesting, without the famous Victor character ;) . He should retire soon ;) Review collected by and hosted on G2.com.

What problems is Fortra Human Risk Management solving and how is that benefiting you?

Customizing the phishing templates to fit our organization culture and needs for awareness, also regarding the management of users.... these features are helping us a lot Review collected by and hosted on G2.com.

Show More

Current UserValidated ReviewerIncentivizedSource: Seller invite

TG

Thomas G.

Teamlead Be Aware

Enterprise (\> 1000 emp.)

10/17/2024

"In general satisfied but recently slow response times from our main contact."

4/5

What do you like best about Fortra Human Risk Management?

The width in trainings available and relations. Review collected by and hosted on G2.com.

What do you dislike about Fortra Human Risk Management?

Unclear after re-organization and response times. Review collected by and hosted on G2.com.

What problems is Fortra Human Risk Management solving and how is that benefiting you?

Awareness training, phsishing simulations and e-mail analysis Review collected by and hosted on G2.com.

Show More

Validated ReviewerIncentivizedSource: G2 invite on behalf of seller

SL

Sabrina L.

Mid-Market (51-1000 emp.)

11/9/2023

"Review for Santé Monde - CCISD"

5/5

What do you like best about Fortra Human Risk Management?

Easy to use, Quick formation, We have a contact personne who help Us so rapidly. All of our employee everywhere in the world like to use it and everyone learn something. We have some mail reminder for those who forgot to take de formation or the quiz and the variarty of the way to learn its very appreciable. The implementation have been a litlle complicated because of our plateform but the simplicity after all its appreciable. Review collected by and hosted on G2.com.

What do you dislike about Fortra Human Risk Management?

I don't really have any negative point for the moment. Review collected by and hosted on G2.com.

What problems is Fortra Human Risk Management solving and how is that benefiting you?

We have aroud 150 employees and consultants everywhere in the wolrd. And to give everyone the same formation and information on every subject its very difficult for us because we are very small in Canada. The fact that each employee have acces with his mail is very simple. So we can assure that the majority of the people who have access to our intern information and data have a formation on how to respond to fraud or corruption on electronic. No body in our team have that type of information and everyone learn. So the direction of the organisation is so much grateful ! Review collected by and hosted on G2.com.

Show More

Current UserValidated ReviewerIncentivizedSource: Seller invite

FL

Fatima L.

Enterprise (\> 1000 emp.)

11/3/2023

"Great content, great service"

4.5/5

What do you like best about Fortra Human Risk Management?

The content offered by Terranova Security is relative and easy to comprehend. We've never had an issue with any SCORMs being uploaded to our LMS. We like the opportunity to have the option to download SCORMs to use in our LMS or use Terranova's platform. Our customer success manager and account manager have been great helping us figure out licensing and providing us with timely responses to all of our questions. Review collected by and hosted on G2.com.

What do you dislike about Fortra Human Risk Management?

At times, we find the graphics a little out of date but i understand that it is on Terranova's roadmap. Also, the catalog with it's numerous courses can be overwhelming. Perhaps offering preconfigurated Learning Paths or Journeys on a specific topic that will include all types of learning (courses, microlearning nanolearning etc). Also, license administration could be easier to understand. Review collected by and hosted on G2.com.

What problems is Fortra Human Risk Management solving and how is that benefiting you?

WIth Terranova's security training, it is bringing awareness to different types of cyber/security types that the firm is vulnerable in. We hope to see our users understand and report on all types of attacks. Review collected by and hosted on G2.com.

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Current UserValidated ReviewerIncentivizedSource: Seller invite

## Pricing Insights

Averages based on real user reviews.

### Time to Implement

3 months

### Return on Investment

12 months

### Average Discount

7%

[
View More Pricing Information
](https://www.g2.com/products/fortra-human-risk-management/pricing)

Fortra Human Risk Management Comparisons

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##### 
##### Fortra Human Risk Management Features

Assessment

Continuous Assessment

Phishing Assessment

Baselining

Training

Content Library

Interactive Training

Gamification

Administration

Risk-scoring

Customization

White-Labeling

[
View More Features
](https://www.g2.com/products/fortra-human-risk-management/features)

##### Categories on G2

[Security Awareness Training](https://www.g2.com/categories/security-awareness-training)

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