--- title: FortiVoice Reviews meta_title: 'FortiVoice Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter reviews by the users' company size, role or industry to find out how FortiVoice works for a business like yours. aggregate_rating: rating_value: 4.5 review_count: 6 scale: '5' date_modified: '2026-07-17' parent_category: name: Collaboration & Productivity url: https://www.g2.com/categories/collaboration-productivity --- # FortiVoice Reviews **Vendor:** Fortinet **Category:** [UCaaS Platforms](https://www.g2.com/categories/ucaas-platforms) **Average Rating:** 4.5/5.0 **Total Reviews:** 6 ## About FortiVoice FortiVoice is a comprehensive unified communications solution designed to enhance business communication through integrated voice, conferencing, and fax services. It caters to organizations ranging from small offices to enterprises with up to 50,000 users, offering a scalable and cost-effective platform that simplifies call management, reduces communication expenses, and ensures seamless connectivity across multiple locations. Key Features and Functionality: - Integrated Communication Services: Combines voice, conferencing, and fax capabilities into a single platform, streamlining communication processes. - Built-in Enterprise-Class Features: Includes auto attendants, auto-provisioning, line/extension appearance, ring groups, user privileges, call queues, call barge, and multi-location integration without the need for additional licenses or hardware. - Scalability: Supports configurations for various organizational sizes, accommodating up to 50,000 users and 3,000 VoIP trunks, ensuring adaptability to business growth. - Simplified Management: Offers centralized management to reduce IT overhead and operating expenses, allowing easy configuration and updates across multiple locations, real-time performance monitoring, and access to call reports through an intuitive management console. - Cost-Effective Pricing: Provides all-inclusive calling features with straightforward and affordable pricing, avoiding hidden costs associated with advanced features or recurring subscriptions. Primary Value and User Solutions: FortiVoice addresses the need for a robust, scalable, and cost-effective communication system that enhances operational efficiency and customer service. By integrating multiple communication services into a single platform, it simplifies management, reduces costs, and ensures reliable connectivity across various locations. Its comprehensive feature set and scalability make it suitable for businesses of all sizes, providing a future-proof solution that grows with the organization. ## FortiVoice Pros & Cons **What users like:** - Users value the **reliable and secure communication** system of FortiVoice, essential for coordinating care in health services. (1 reviews) - Users value the **reliability** of FortiVoice, ensuring seamless communication for critical care coordination across multiple locations. (1 reviews) - Users value the **reliable and secure communication** FortiVoice provides, enhancing coordination and care in healthcare settings. (1 reviews) - Users love the **user-friendly interface** of FortiVoice, which enhances communication efficiency and simplifies management across sites. (1 reviews) **What users dislike:** - Users find **difficult settings management** to be a hurdle, as the configuration is often complex and unintuitive. (1 reviews) - Users report that **frequent updates** can disrupt service, impacting functionality in critical settings like healthcare. (1 reviews) ## FortiVoice Reviews ### 1. Unified Communication **Rating:** 4.0/5.0 stars **Reviewed by:** Waylon M. | Mid-Market (51-1000 emp.) **Reviewed Date:** August 21, 2023 **What do you like best about FortiVoice?** FortiVoice is a unified communication solution that helps businesses stay connected and collaborate effectively. It is secure, reliable, and scalable, and can be used to make and receive calls, send and receive messages, and hold video conferences. **What do you dislike about FortiVoice?** I am not a big fan of its outdated User Interface. **What problems is FortiVoice solving and how is that benefiting you?** FortiVoice is helping our businesses to communicate more effectively, save money, protect our data, grow with our needs, and avoid downtime. ### 2. FortiVoice Review **Rating:** 4.0/5.0 stars **Reviewed by:** Naveed A. | Infrastructure Analyst, Enterprise (> 1000 emp.) **Reviewed Date:** November 04, 2021 ## FortiVoice Discussions - [What is FortiVoice used for?](https://www.g2.com/discussions/what-is-fortivoice-used-for) - 1 comment - [View FortiVoice pricing details and edition comparison](https://www.g2.com/products/fortivoice/reviews?filters%5Bnps_score%5D%5B%5D=4§ion=pricing&secure%5Bexpires_at%5D=2026-08-14+06%3A59%3A36+-0500&secure%5Bsession_id%5D=42fe4829-ab3b-4cd4-89a8-0df5260d12af&secure%5Btoken%5D=378c281887edf4be2a4999ff2afb242ab6fa28d60b2c410d577d1b7a22b24b80&format=llm_user) ## FortiVoice Features **Additional Functionality** - Third-Party Integrations - To-Do List - @mentions - Single Sign On - File Management - Activity Dashboard - Drag & Drop - Alerts/Notifications - Prioritization - Access Controls/Permissions - Screen Sharing - Content Management - Brainstorming - AI Copilot - File Transfer - Calendar Management - Status Tracking - Real-Time Notifications - Version Control - Task Management - Activity Tracking - Real Time Editing - Communication Management - Chat/Messaging - Tagging - Generative AI - Assignment Management - Task Scheduling - Project Management - Collaboration Tools - Workflow Management - Secure Data Storage - File Sharing - Document Storage - Task Progress Tracking - Discussions/Forums - Commenting/Notes - Reporting & Statistics - Contact Management - Video Conferencing - Progress Tracking - Mobile Access - API - Document Management - Customizable Branding **Agentic AI - UCaaS Platforms** - Autonomous Task Execution - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Third-Party Integrations **Extensions** - Tenancy Flexibility - Native VoIP - CCaaS Option **Features** - Voicemail to Email - Voicemail to SMS - File Sharing - Voice Conferencing - Video Conferencing - Conference Transcripts - Electronic Faxes - IVR - Video Call Recording - Customizable Reports - Real-Time Reporting - Meeting Management - Screen Sharing - Two-Way Audio & Video - Virtual Voicemail **Additional Functionality** - Trend Analysis - Generative AI - Voice Mail - SSL Security - Caller ID - Multi-Channel Communication - Activity Tracking - Interaction Tracking - Alerts/Notifications - Virtual Backgrounds - Mobile Access - Contact Management - Call Center Management - Access Controls/Permissions - Call Tracking - Call Transfer - Group Messaging - Call Recording - AI Copilot - Call Monitoring - Task Management - SMS Messaging - Reporting & Statistics - Activity Dashboard - Call Routing - Multi-User Collaboration - Single Sign On - Chat/Messaging ## Top FortiVoice Alternatives - [3CX](https://www.g2.com/products/3cx/reviews) - 4.4/5.0 (431 reviews) - [Webex Calling](https://www.g2.com/products/webex-calling/reviews) - 4.5/5.0 (616 reviews) - [RingEX](https://www.g2.com/products/ringex/reviews) - 4.2/5.0 (1,391 reviews)