JD

Jeanmadi D.

Small-Business (50 or fewer emp.)

12/21/2023

"Very easy to use"

5/5

What do you like best about Fortis?

Setting auto payments, daily reports and splitting payments Review collected by and hosted on G2.com.

What do you dislike about Fortis?

No complaints so far, never had a problem Review collected by and hosted on G2.com.

DD

Dr. Chris D.

Small-Business (50 or fewer emp.)

3/7/2023

"The perfect add on to our EHR experience!"

5/5

What do you like best about Fortis?

Fortis is the most complete payment and inventory system I have seen. The payment setup options are unique and allow us to be as specific as we want with patient care options, which is very convenient. Even better, the reporting options allow our team to track payments and ensure that every cent is accounted for, which in a busy practice has been a lifesaver! Review collected by and hosted on G2.com.

What do you dislike about Fortis?

The one improvement Fortis could make is a better training system. With all of the tagging options and new inventory systems, it isn't apparent how to use those systems. Review collected by and hosted on G2.com.

What problems is Fortis solving and how is that benefiting you?

The ability to store credit card information and charge patients for care. Fortis makes it easy to update expiring credit cards or connect with unique types of accounts, such as an HSA or an investment account that a patient wants to use to pay for their care. The split payment feature is also a must-have for families. And that divided payment feature integrates perfectly with our EHR system! Review collected by and hosted on G2.com.

TN

Timothy N.

Executive Vice President

Financial Services

Small-Business (50 or fewer emp.)

6/20/2017

Business partner of the seller or seller's competitor, not included in G2 scores.

"Customer driven and available for seamless support and integration."

5/5

What do you like best about Fortis?

The Zeamster technology allowed for us as an ISO to leverage the Zeamster development team to assist in creating an integration specific to my company. This integration and others have put us in a situation of increased sales and newly found opportunity to get more merchant processing accounts through the technology channel.

In addition, the company is very agile and available for us to speak to whenever we have a potential POS/ISV that is interested in working with us. They will also move items up on their list from a enhancement perspective provided we have a good business case. Review collected by and hosted on G2.com.

What do you dislike about Fortis?

I would love if the product had the ability to tie into salesforce. I also hope they speed up the process of adding the "text message" feature for appointment setting. Review collected by and hosted on G2.com.

Recommendations to others considering Fortis:

The human element and relationship is what helps the process. Other products involve sending a developer to an API page but not knowing how it can help the business is tough.

Zeamster does a good job of assisting in the process. Review collected by and hosted on G2.com.

What problems is Fortis solving and how is that benefiting you?

Integrating the technology to the merchant services has helped change the business for us and make us relevant for the future of payments. Review collected by and hosted on G2.com.