I love the automation of the system, saving me an excess amount of money in just time saved. Review collected by and hosted on G2.com.
I dont have any real complaints about formstack! Review collected by and hosted on G2.com.
How would you rate your experience with Formstack Documents?
I love the automation of the system, saving me an excess amount of money in just time saved. Review collected by and hosted on G2.com.
I dont have any real complaints about formstack! Review collected by and hosted on G2.com.
Integration with SFDC is nice. Has some flexibility to query SFDC data and compile into a formatted document. Review collected by and hosted on G2.com.
The support is lacking. The help docs can be improved, more challenging scenario should be covered. Review collected by and hosted on G2.com.
Formstack Documents saves our team 30+ hours a month compared to manually generating order forms Review collected by and hosted on G2.com.
The UI is a little clunky, however the capabilities are robust. The template building process feels a bit jagged but it allows a good amount of customization Review collected by and hosted on G2.com.
It saves us time by automating document creation and integrates well with our other tools, making our workflows smoother. Review collected by and hosted on G2.com.
Some advanced features can be tricky to set up initially, but overall, it’s a reliable and user-friendly tool once configured. Review collected by and hosted on G2.com.
Formstack Documents (formerly WebMerge) software is likely to be the best workplace for managing all the official documents and important data unification easily.
The workflow and processing of the app is so great and having a very easy UI to use and operate. With this it is very easy to convert multiple file formats to PDF format. And gives you capability for working on number of tabs and projects at one time. whhich saves a lot of time for users.
This is very flexible to integrate with google apps and storing services so easily, allows to manage and save the data on google clouds, drives that make it easily access at anytime, become so easy when multiple users want the data.
Sharing and file transfering ability of the software is too amazing, make it possible to share the work or documnets within your team or to others also.
Withdrawing or extracting data from other web pages, platforms and organising and gathering in the proficient document format, there are literally so many template designs available on this platform for quick and fast preparation and creation of docs.
This also gives flexibilty to merge multiple datasets, sheets, multiple PDfs so easily and creating one. Review collected by and hosted on G2.com.
Its a great document management software, but one think that it does not allow is that it does not enables to edit or insert JPG pr images into the documents with ease, you can't resize the image, orchange the orientation of the JPG file according to the document or PDF. Review collected by and hosted on G2.com.
Hello Charvi, thanks for the glowing review!
I'm so glad Formstack Documents is helping you and your team get your document processes organized.
I think this article will help you insert images (and adjust them) into your documents https://help.formstack.com/s/article/Embed-Images-in-Your-Build-Your-Own-PDF .
Thanks again for the review!
We switched to Formstack Documents from much more expensive solution and cut our costs in half. The transition was seamless and the support team was very helpful with helping us get our documents properly configured. I have had to reach out to Support a few times since the initial transition and they are very responsive and were able to help resolve any isuses quickly. Review collected by and hosted on G2.com.
I wish there were more merges included in the Starter plan. We occastionally get close to or up to our document merge limit on the Starter plan (150 merges). We would be more comfortable with a 200 document merge limit but the cost to add 50 more merges as an add-on is simply too high and would bring our cost per merge up to around $0.70. For context, we are currently paying around $0.64/merge. The teams plan is a much better deal at $0.36/merge (limit of 500/month) but it would double our cost and we would not come close to using 500/month. Review collected by and hosted on G2.com.
Hi Tonya,
I wanted to say thanks for your great review. We're thrilled to hear that you're getting value from the product and have had any issues resolved quickly.
Your support means the world to us, as well as your notes for consideration.
Thanks again!
The product is great and we use it a ton. It has been so helpful to be able to generate documents of our forms that are rich, formatted and clean. The coding is intuitive and the ease of use is really awesome. Review collected by and hosted on G2.com.
Two things - 1) Support is slow and usually not helpful - i've had several cases take days to hear back on and often get bad responses where I have to coach the support agents on how to handle the case. 2) The formula options for calculating fields, especially with tables/lists is not that great. It's created a number of pain points for our team that we've had to go to great lenghts to overcome Review collected by and hosted on G2.com.
Hi Phelan,
Thanks so much for taking the time to leave a review. It's great to hear that you get a lot of use out of the product and find it easy to use.
We appreciate your support as well as your notes and considerations for improvements as well.
Thanks again!

Formstack Documents gives a creator quite a bit of flexibility to create the appropriate document package as desired. This can be customized based on results of the formstack form submissions. It also allows you to integrate for delivery of the document package with third parties such as Docusign. Set up is relatively easy as long as the user is paying attention. Review collected by and hosted on G2.com.
I really don't have any major complaints with Formstack Documents. We've been using for a few years now and the document piece works well. We did find one minor item when leveraging the integration with Docusign where I couldn't determine how to add a certain type of authenitcation to the envelope, but it was not a deal breaker at all. Review collected by and hosted on G2.com.
Hi Tori,
I wanted to take a moment to say thanks for your thoughtful review. We're happy to hear that you're finding the flexibility and customization of the product to be beneficial for your team.
Your support means a lot to us, and we appreciate your notes for future considerations as well.
Thanks again!
Fast document generation
Powerful markup language (including conditionals, tables, arrays)
Great support
Reliable Review collected by and hosted on G2.com.
Removes "smart quotes" from the document
No Word Add-in to manage document markups
Limited error reporting (where tags are missing)
Gets confused when conditional tags are included in cross-references / indexes
Doesn't update tables of contents after document generation
PowerAutomate actions have limitations (need to use native API calls for full functionality) Review collected by and hosted on G2.com.
Hi Denis,
Thanks so much for submitting a positive review. We're happy to hear that you've found it to be fast and reliable for your team.
We always appreciate your considerations for future developments as well.
Thanks again!

Formstack Documents is such a user friendly tool. Most of our customers are not tech saavy and their easy clicks not code model makes it so that my customers can use this tool seemlessly. In addition, the formstack team is super helpful and easiily accessible to answer our questions and assist with setting up our documents.
We have used several other form tools via our customers and we find this one to be the easiest to setup, use and get support from. We recommend this product to all of our clients looking for a documents solution. Review collected by and hosted on G2.com.
We sometimes find all of the steps complicated when it comes to uploading your own document template. The downloading and uploading of the document with the merge tags can be cumbersome, but once you set it up it works great. Review collected by and hosted on G2.com.
Hi Natalie,
I just wanted to drop you a quick note to say thanks for your great review. We love to hear that you've found the product to be user friendly and provides a solution for your team and customers.
Your support means the world to us and we appreciate your notes for consideration as well.
Thanks again!
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What is Formstack Documents (formerly WebMerge) used for?
How do I use WebMerge?
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