1. [Home](https://www.g2.com/) 2. ... 3. [Online Form Builder Software](https://www.g2.com/categories/online-form-builder) 4. [forms.app](https://www.g2.com/products/forms-app/reviews) 5. [forms.app Claims vs Evidence](https://www.g2.com/products/forms-app/claims-vs-evidence) # forms.app Claims vs Evidence ## Claim: “Connect your forms to your favorite apps and enjoy automated workflows.” ##### Mixed support from reviews. Reviewers report native integrations, webhooks, and automatic data transfer, while another reviewer found configuring a third-party OneDrive connection somewhat difficult. - “It’s nice that there are many native integrations and a webhook option for custom workflows. We automatically transfer the data to our own systems” [Read Full Review](https://www.g2.com/survey_responses/12547888) - “talvez la configuración con aplicaciones de terceros como Onedrive por ejemplo que se nos complico un pococon la solicitud de carga de archivos” [Read Full Review](https://www.g2.com/survey_responses/8073393) Last updated Oct 5, 2026 Source: [https://forms.app/en/features](https://forms.app/en/features) ## Claim: “Use custom CSS to change any part of your form in the way you want.” ##### Disputed by reviews. Most relevant reviewers describe limitations or a need for improvement in CSS and design customization, which conflicts with changing any part of a form however desired. One reviewer notes that the code is adaptable, providing limited supporting evidence, but does not establish unrestricted customization. - “The CSS feature might be improved, but not a big problem.” [Read Full Review](https://www.g2.com/survey_responses/12779918) - “Limited design customization options compared to other more advanced form builders, but still a great deal” [Read Full Review](https://www.g2.com/survey_responses/7945153) - “Cuando quieres un nivel muy fino de personalización, automatizaciones más sofisticadas o configuraciones muy específicas, a veces se nota que está más pensado para simplicidad y velocidad que para casos extremadamente avanzados.” [Read Full Review](https://www.g2.com/survey_responses/12600067) - “Mais depuis que je sais que le code est adaptable, il suffit de demander, je n'hésiterai pas à l'avenir à le faire si besoin.” [Read Full Review](https://www.g2.com/survey_responses/12609328) Last updated Oct 5, 2026 Source: [https://forms.app/en/features](https://forms.app/en/features) ## Claim: “Check your form submissions through an easy-to-use inbox, see form statistics, or ask AI for insights.” ##### Supported by reviews. Relevant reviewers describe using AI Insights for immediate analysis, monitoring multiple form submissions, and viewing reporting summaries. These reviews consistently support the claimed submission-management, statistics, and AI-insight functionality. - “I really like the AI Insights feature that tells me the big picture immediately and helps solve relevant problems, shows me what I can do better, and reveals how my students feel after classes.” [Read Full Review](https://www.g2.com/survey_responses/12818698) - “We automatically transfer the data to our own systems but also look forms.app’s own reporting for form summaries.” [Read Full Review](https://www.g2.com/survey_responses/12547888) Last updated Oct 5, 2026 Source: [https://forms.app/en/features](https://forms.app/en/features) ## Claim: “Choose from ready-made themes or manually customize every part of your form.” ##### Mixed support from reviews. Reviewers report ready-made templates and substantial customization of branding and backgrounds, but others describe limited design customization and specific elements that cannot be customized. The evidence therefore supports the general capability while not consistently supporting the claim that every part can be manually customized. - “I love the customization options, which make it easy to use my own logo, cover image, and add personalized backgrounds.” [Read Full Review](https://www.g2.com/survey_responses/12791712) - “It was an excellent experience filling out the form and the best thing is we can create folders for different types of forms it also provides templates to make it easy to create forms.” [Read Full Review](https://www.g2.com/survey_responses/7820479) - “Limited design customization options compared to other more advanced form builders, but still a great deal” [Read Full Review](https://www.g2.com/survey_responses/7945153) - “The thank you page customization settings might be improved. I would like to add gifs in the first page; however, it is not possible.” [Read Full Review](https://www.g2.com/survey_responses/12818698) Last updated Oct 5, 2026 Source: [https://forms.app/en/features](https://forms.app/en/features) ## Claim: “Customize each and every part of your form to make it suitable for your brand.” ##### Mixed support from reviews. Reviewers are split: some report using logos, cover images, backgrounds, and other design options to align forms with their brand, while others describe limited design customization and a need for more customization. - “I love the customization options, which make it easy to use my own logo, cover image, and add personalized backgrounds.” [Read Full Review](https://www.g2.com/survey_responses/12791712) - “Puedo prácticamente hacer de todo para crear un formulario capaz y muy alineado a nuestro estilo estético y de marca.” [Read Full Review](https://www.g2.com/survey_responses/12631629) - “Visuals and display could use some work. Seems dated at times and needs more customization.” [Read Full Review](https://www.g2.com/survey_responses/12627616) - “Limited design customization options compared to other more advanced form builders, but still a great deal” [Read Full Review](https://www.g2.com/survey_responses/7945153) Last updated Oct 5, 2026 Source: [https://forms.app/en/features](https://forms.app/en/features) ## Claim: “Share your form through a custom link, create a QR for it, or embed it on your website in 6+ different ways.” ##### Mixed support from reviews. Reviewers are split on the embedding aspect: one reports successfully implementing forms within a website, while another describes limited embedding ability. The reviews do not meaningfully address custom links, QR codes, or the specific claim of 6+ sharing methods. - “We have been able to implement forms within our website to make it easier to capture the information needed.” [Read Full Review](https://www.g2.com/survey_responses/12600228) - “Limited ability to embed, but you CAN pass hidden fields to the form, from whatever link you provide to go to the form.” [Read Full Review](https://www.g2.com/survey_responses/12597641) Last updated Oct 5, 2026 Source: [https://forms.app/en/features](https://forms.app/en/features)