---
title: Formito Reviews
meta_title: 'Formito Reviews 2026: Details, Pricing, & Features | G2'
meta_description: Filter reviews by the users' company size, role or industry to find
  out how Formito works for a business like yours.
aggregate_rating:
  rating_value: 1.5
  review_count: 1
  scale: '5'
date_modified: '2025-10-31'
parent_category:
  name: Conversational Intelligence
  url: https://www.g2.com/categories/conversational-intelligence
---


# Formito Reviews
**Vendor:** Formito  
**Category:** [Chatbots Software](https://www.g2.com/categories/chatbots)  
**Average Rating:** 1.5/5.0  
**Total Reviews:** 1
## About Formito
Create custom chatbots that talk to your website visitors and turn them into paying customers. Replace traditional forms with a people-friendly one. Engage website visitors, collect leads, and automate your business using real-time actions.




## Formito Reviews
  ### 1. The idea is great, but my experience was not so good because i have issues

**Rating:** 1.5/5.0 stars

**Reviewed by:** Luan O. | Comunication Assistant, Mid-Market (51-1000 emp.)

**Reviewed Date:** March 11, 2022

**What do you like best about Formito?**

I was able to configure the App super quickly and intuitively. The templates helped me a lot in this process. Through them I managed to make the modifications I needed to use in my projects.

**What do you dislike about Formito?**

The fact that you can turn the forms into a chatbot is great. And indeed I did for a while. But unfortunately, after reaching the response limit, I couldn't capture anymore. The quota was not renewed monthly as promised. And the support just didn't answer me.

**Recommendations to others considering Formito:**

I believe the paid version is the best choice as the response limit really messes up the experience.

**What problems is Formito solving and how is that benefiting you?**

I was able to turn boring survey forms into chats, which increased the response rate on all surveys I did during the time I used the App. Also, having all the answers on Monday.com made my workflow a lot faster.


## Formito Discussions
  - [What is Formito used for?](https://www.g2.com/discussions/what-is-formito-used-for)

- [View Formito pricing details and edition comparison](https://www.g2.com/products/formito/reviews?open_modal_url=%2Fproducts%2Fformito%2Fwishlists%3Fhost_path%3D%252Fproducts%252Fformito%252Freviews%26source%3Dsticky_header_pin&section=pricing&secure%5Bexpires_at%5D=2026-08-07+18%3A26%3A23+-0500&secure%5Bsession_id%5D=77241cad-8066-4f93-881d-95c53246a91d&secure%5Btoken%5D=46b06fa75c548f17cc92112f45fafc4b24e0e398ae3079ef093ad6693db44dd5&format=llm_user)

## Formito Features
**Additional Functionality**
- Tagging
- Natural Language Processing
- Data Extraction
- Multi-Language
- Predictive Analytics
- Drag & Drop
- Speech Recognition
- Reporting/Analytics
- Data Storage Management
- Virtual Personal Assistant (VPA)
- AI Copilot
- Customer Segmentation
- Collaboration Tools
- Data Import/Export
- Generative AI
- For eCommerce
- Role-Based Permissions
- Customizable Branding
- Search/Filter
- Monitoring
- Document Management
- API
- Data Visualization
- Trend Analysis
- Machine Learning
- Access Controls/Permissions
- Alerts/Escalation
- Performance Metrics
- Real-Time Data
- Third-Party Integrations
- Mobile App
- Multiple Data Sources
- For Sales Teams/Organizations
- Sentiment Analysis
- Activity Dashboard
- Chatbot
- Workflow Automation

**Responses**
- Customization
- Control
- Route To Human
- Menu bars
- Drip sequences

**Platform**
- Live chat
- Integrations
- Branding
- Analytics
- A/B testing
- Role-based access
- Collection of information
- Augmented Analytics
- Proactive Chat

**Generative AI**
- AI Text Generation
- AI Text Summarization
- Generative AI

**Additional Functionality**
- Customer Surveys
- Lead Qualification
- Transcripts/Chat History
- Language Detection
- Pre-Configured Bot
- Lead Capture
- Code-free Development
- Natural Language Processing
- Multi-Language
- For Sales/Marketing
- Contextual Guidance
- Automated Responses
- Customer Support
- Chatbot
- Intent Recognition
- Sentiment Analysis
- Customer Experience Management
- Query Suggestions
- Transfers/Routing
- AI Copilot
- Canned Responses
- AI/Machine Learning
- Multi-Channel Communication
- Automated Routing
- Workflow Automation

## Top Formito Alternatives
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