---
title: Formito Reviews
meta_title: 'Formito Reviews 2026: Details, Pricing, & Features | G2'
meta_description: Filter reviews by the users' company size, role or industry to find
  out how Formito works for a business like yours.
aggregate_rating:
  rating_value: 1.5
  review_count: 1
  scale: '5'
date_modified: '2025-10-31'
parent_category:
  name: Conversational Intelligence
  url: https://www.g2.com/categories/conversational-intelligence
---

# Formito Reviews
**Vendor:** Formito  
**Category:** [Chatbots Software](https://www.g2.com/categories/chatbots)  
**Average Rating:** 1.5/5.0  
**Total Reviews:** 1
## About Formito
Create custom chatbots that talk to your website visitors and turn them into paying customers. Replace traditional forms with a people-friendly one. Engage website visitors, collect leads, and automate your business using real-time actions.




## Formito Reviews
  ### 1. The idea is great, but my experience was not so good because i have issues

**Rating:** 1.5/5.0 stars

**Reviewed by:** Luan O. | Comunication Assistant, Mid-Market (51-1000 emp.)

**Reviewed Date:** March 11, 2022

**What do you like best about Formito?**

I was able to configure the App super quickly and intuitively. The templates helped me a lot in this process. Through them I managed to make the modifications I needed to use in my projects.

**What do you dislike about Formito?**

The fact that you can turn the forms into a chatbot is great. And indeed I did for a while. But unfortunately, after reaching the response limit, I couldn't capture anymore. The quota was not renewed monthly as promised. And the support just didn't answer me.

**Recommendations to others considering Formito:**

I believe the paid version is the best choice as the response limit really messes up the experience.

**What problems is Formito solving and how is that benefiting you?**

I was able to turn boring survey forms into chats, which increased the response rate on all surveys I did during the time I used the App. Also, having all the answers on Monday.com made my workflow a lot faster.


## Formito Discussions
  - [What is Formito used for?](https://www.g2.com/discussions/what-is-formito-used-for)

- [View Formito pricing details and edition comparison](https://www.g2.com/products/formito/reviews?page=1&section=pricing&secure%5Bexpires_at%5D=2026-08-02+20%3A50%3A58+-0500&secure%5Bsession_id%5D=9e99edbe-b0e5-44eb-b28c-e6a4997c7077&secure%5Btoken%5D=7fa7e93ef6d4573945298bd4add47bae5acdd7cced6b8d35d11e733ec5938290&format=llm_user)

## Formito Features
**Responses**
- Customization
- Control
- Route To Human
- Menu bars
- Drip sequences

**Platform**
- Live chat
- Integrations
- Branding
- Analytics
- A/B testing
- Role-based access
- Collection of information

**Generative AI**
- AI Text Generation
- AI Text Summarization

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