--- title: FormCrafts Reviews meta\_title: 'FormCrafts Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 16 reviews by the users' company size, role or industry to find out how FormCrafts works for a business like yours. aggregate\_rating: rating\_value: 4.8 review\_count: 16 scale: '5' date\_modified: '2026-08-07' parent\_category: name: Content Management url: https://www.g2.com/categories/content-management --- ### FormCrafts Pros and Cons: Top Advantages and Disadvantages #### Quick AI Summary Based on G2 Reviews Generated from real user reviews Users commend the **excellent customer support** of FormCrafts, highlighting prompt and helpful responses to all inquiries. [(2 mentions)](https://www.g2.com/products/formcrafts/reviews?filters%5Bsentiment_snippet%5D=1662179&qs=pros-and-cons#reviews) Users appreciate the **flexibility** of FormCrafts, noting its ability to adapt and improve for various needs. [(2 mentions)](https://www.g2.com/products/formcrafts/reviews?filters%5Bsentiment_snippet%5D=1981704&qs=pros-and-cons#reviews) Users appreciate the **ease of use and design flexibility** of FormCrafts, making form creation simple and efficient. [(2 mentions)](https://www.g2.com/products/formcrafts/reviews?filters%5Bsentiment_snippet%5D=1662273&qs=pros-and-cons#reviews) Users find FormCrafts to be **affordable** , providing excellent value for its features and seamless Salesforce integration. [(1 mentions)](https://www.g2.com/products/formcrafts/reviews?filters%5Bsentiment_snippet%5D=1981701&qs=pros-and-cons#reviews) Users highlight the **time-saving automations** of FormCrafts, enhancing productivity and streamlining ticketing processes effortlessly. [(1 mentions)](https://www.g2.com/products/formcrafts/reviews?filters%5Bsentiment_snippet%5D=1662327&qs=pros-and-cons#reviews) Users find the **time-consuming nature** of FormCrafts frustrating as they often need to redo their work. [(1 mentions)](https://www.g2.com/products/formcrafts/reviews?filters%5Bsentiment_snippet%5D=1662350&qs=pros-and-cons#reviews) ### Top Pros or Advantages of FormCrafts ##### 1. Customer Support Users commend the **excellent customer support** of FormCrafts, highlighting prompt and helpful responses to all inquiries. [ See 2 mentions ](https://www.g2.com/products/formcrafts/reviews?filters%5Bsentiment_snippet%5D=1662179&qs=pros-and-cons#reviews) See Related User Reviews ![Nandini G.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Nandini G.") NG Nandini G. Small-Business (50 or fewer emp.) 4.0/5 "Nice and Easy" What do you like about FormCrafts? It is simple to use, does the needful quickly, very much customizable. Even their tech support is very friendly and helpful. ![Mari M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Mari M.") MM Mari M. Small-Business (50 or fewer emp.) 5.0/5 "An Essential Tool for Streamlining" What do you like about FormCrafts? Form Crafts has been a game-changer for our ticketing system. The platform is intuitive and user-friendly, allowing us to create custom forms that fit ##### 2. Flexibility Users appreciate the **flexibility** of FormCrafts, noting its ability to adapt and improve for various needs. [ See 2 mentions ](https://www.g2.com/products/formcrafts/reviews?filters%5Bsentiment_snippet%5D=1981704&qs=pros-and-cons#reviews) See Related User Reviews VY Vahan Y. Small-Business (50 or fewer emp.) 5.0/5 "Very Satisfied" What do you like about FormCrafts? We've been using formcrafts for more than a year now and it does the job perfectly. We use formcrafts to collect custom order requests from our partne MS Marc S. Small-Business (50 or fewer emp.) 5.0/5 "The most flexible and good looking formbuilder" What do you like about FormCrafts? Formcraft is by far the best and most flexible formbuilder. I have used it for ages now, often looked for an even better one but never found any. Form ##### 3. Simple Users appreciate the **ease of use and design flexibility** of FormCrafts, making form creation simple and efficient. [ See 2 mentions ](https://www.g2.com/products/formcrafts/reviews?filters%5Bsentiment_snippet%5D=1662273&qs=pros-and-cons#reviews) See Related User Reviews VY Vahan Y. Small-Business (50 or fewer emp.) 5.0/5 "Very Satisfied" What do you like about FormCrafts? We've been using formcrafts for more than a year now and it does the job perfectly. We use formcrafts to collect custom order requests from our partne SJ Samuel J. Small-Business (50 or fewer emp.) 5.0/5 "User friendly and powerful" What do you like about FormCrafts? It's great to have a form software that can be connected to external data sources to load data from a spreadsheet file or similar, while its easy to m ##### 4. Affordable Users find FormCrafts to be **affordable** , providing excellent value for its features and seamless Salesforce integration. [ See 1 mentions ](https://www.g2.com/products/formcrafts/reviews?filters%5Bsentiment_snippet%5D=1981701&qs=pros-and-cons#reviews) See Related User Reviews VY Vahan Y. Small-Business (50 or fewer emp.) 5.0/5 "Very Satisfied" What do you like about FormCrafts? We've been using formcrafts for more than a year now and it does the job perfectly. We use formcrafts to collect custom order requests from our partne ##### 5. Automations Users highlight the **time-saving automations** of FormCrafts, enhancing productivity and streamlining ticketing processes effortlessly. [ See 1 mentions ](https://www.g2.com/products/formcrafts/reviews?filters%5Bsentiment_snippet%5D=1662327&qs=pros-and-cons#reviews) See Related User Reviews ![Mari M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Mari M.") MM Mari M. Small-Business (50 or fewer emp.) 5.0/5 "An Essential Tool for Streamlining" What do you like about FormCrafts? Form Crafts has been a game-changer for our ticketing system. The platform is intuitive and user-friendly, allowing us to create custom forms that fit ### Top Cons or Disadvantages of FormCrafts ##### 1. Time-Consuming Users find the **time-consuming nature** of FormCrafts frustrating as they often need to redo their work. [ See 1 mentions ](https://www.g2.com/products/formcrafts/reviews?filters%5Bsentiment_snippet%5D=1662350&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Small-Business (50 or fewer emp.) 5.0/5 "Endless options" What do you dislike about FormCrafts? Sometimes I feel like I have to start over to make it do what I need. ## Top-Rated Alternatives [ ![CallRail](https://images.g2crowd.com/uploads/product/hd_favicon/dc5a7c4a387a7c639e8eb054c965ecb7/callrail.svg "CallRail") CallRail 4.5/5(1,835) ](https://www.g2.com/products/callrail/reviews) [ ![Formstack Forms](https://images.g2crowd.com/uploads/product/hd_favicon/37fac33d0862314c2e8f993bc9bb97b9/formstack-forms.svg "Formstack Forms") Formstack Forms 4.3/5(471) ](https://www.g2.com/products/formstack-forms/reviews) [ ![WPForms](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_1320d35d4ff6acac8e0c65eace3ee786/wpforms.png "WPForms") WPForms 4.7/5(971) ](https://www.g2.com/products/wpforms/reviews) [ View All Alternatives ](https://www.g2.com/products/formcrafts/competitors/alternatives) ![Sarah G.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Sarah G.") SG Sarah G. Web Developer Mid-Market (51-1000 emp.) 1/17/2023 "FormCraft Seamlessly sends forms to other applications" 4.5/5 What do you like best about FormCrafts? The Zendesk Integration with FormCrafts is crucial for our business. Setting up the forms are simple and easy and allow us to have customized interactions with our customers. Review collected by and hosted on G2.com. What do you dislike about FormCrafts? I wish Formcrafts had more integration and flexibility with some of the form types. Can be difficult to size properly if you have surrounding html column elements. Review collected by and hosted on G2.com. What problems is FormCrafts solving and how is that benefiting you? It solves the problem of having our Form requests go into Zendesk without building a custom API that is time consuming. We tried this route and it didn't work as seamlessly as the FormCrafts solution. Review collected by and hosted on G2.com. Show More Our network of Icons are G2 members who are recognized for their outstanding contributions and commitment to helping others through their expertise.G2 IconCurrent UserValidated ReviewerIncentivizedSource: G2 invite ![Corey W.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Corey W.") CW Corey W. Customer Relations Manager Small-Business (50 or fewer emp.) 11/30/2021 "Easy to use, but very capable form builder!" 5/5 What do you like best about FormCrafts? What I like best is the the tools to build the form are very intuitive, easy to understand without needing to read lots of documentation. Their tech support is very helpful in helping with best practices during the build. Review collected by and hosted on G2.com. What do you dislike about FormCrafts? The only thing I dislike is that the user guide gives you enough to get started but does not go to a deeper level to help understand more about the features. But the tech support makes up for that. Review collected by and hosted on G2.com. Recommendations to others considering FormCrafts: Like any software, use the trial first. They give you 20 days with all features, which lets you get a good feel for capabilities. Review collected by and hosted on G2.com. What problems is FormCrafts solving and how is that benefiting you? I chose FormCrafts to help in the transition of moving customer support requests to Zendesk. My customer has a contact form on their website that sends customer requests to 1 of 30 email addresses based on the customer's location. I need to move these requests to Zendesk but not all at once, but rather one region at a time. This meant I needed to route the support request to an email address or to Zendesk based on the region the customer selected on the form. FormCrafts handles this perfectly with Conditions, a simplified if - then statement. Review collected by and hosted on G2.com. Show More 12/1/2021 Validated ReviewerIncentivizedSource: G2 invite ![Meghavi Patel,M.Env, L.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Meghavi Patel,M.Env, L.") ML Meghavi Patel,M.Env, L. Founder Small-Business (50 or fewer emp.) 10/27/2020 "User Friendly Form" 5/5 What do you like best about FormCrafts? This form is very easy to use. I do not consider myself a tech or computer savvy person, but I had no trouble using and customizing this form. The customer service provided by this FormCrafts is excellent. My questions were answered quickly, and I was always satisfied with the help I received. Review collected by and hosted on G2.com. What do you dislike about FormCrafts? There is nothing I disliked. I faced a few glitches while using the forms, but when I notified customer service they were fixed right away. No red flags here! I will recommend Form Crafts to all of my friends. Review collected by and hosted on G2.com. What problems is FormCrafts solving and how is that benefiting you? I wanted to create a foster and adoption application for an animal rescue organization that I founded. The forms allowed me to collect information from potential applicants. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic MM Madeline M. Webmaster Small-Business (50 or fewer emp.) 11/17/2019 "Excellent Form for Wordpress Websites!" 5/5 What do you like best about FormCrafts? We have used Formcraft to produce contact forms, customer order forms, feedback forms, and even payment forms. The best thing about Formcraft is definitely the payment form. Through integration with other apps like Paypal, we used the form to accept customer payments. We were able to view orders that were being tracked through the analytics in the dashboard. The FormCraft dashboard displays information regarding the number of submissions that were submitted. Review collected by and hosted on G2.com. What do you dislike about FormCrafts? The FormCraft is a wonderful application and I have no complaints, but the only thing I dislike is the limitations with the autoresponder system. There are other applications that allow you to schedule emails but FormCraft does not allow the ability to do so yet. Review collected by and hosted on G2.com. Recommendations to others considering FormCrafts: I recommend FormCrafts to anyone searching for a robust WordPress form at an inexpensive price. This has the same capabilities that other form builders on the market that cost twice the amount. Review collected by and hosted on G2.com. What problems is FormCrafts solving and how is that benefiting you? There are many issues we were able to solve with FormCrafts. The primary issue was finding a simple way of accepting customer inquiries. After purchasing FormCrafts it took less than 30 minutes to set up the form. We were also able to implement the form on any page with a small line of code. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite MK Mamta K. Small-Business (50 or fewer emp.) 10/9/2018 "Best way to collect data" 5/5 What do you like best about FormCrafts? Form craft provides a cheaper way to collect data from customers such as placing order, Customer feedback and much more. best thing i like is it has a best thing work with as we want no with said templates and other we can create as per our requirements. Review collected by and hosted on G2.com. What do you dislike about FormCrafts? Panel design is bit outdated but it is very much light weight. Review collected by and hosted on G2.com. Recommendations to others considering FormCrafts: You can use the formcraft for many purpose such as Job application, Surveys, Lead generation. you can also find the related template for the same. You can choose one of them and add your own question and start using formcraft at a less price. Also has an 128 bit ssl secure to collect data. Review collected by and hosted on G2.com. What problems is FormCrafts solving and how is that benefiting you? Created survey forms with it with just a minute of time drag and drop facility. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ![Verified User in Computer Software](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Computer Software") AC Verified User in Computer Software Mid-Market (51-1000 emp.) 12/19/2017 "Easy and intuitive" 5/5 What do you like best about FormCrafts? I use FormCrafts to easily create forms on our company website that will sync with Zendesk and create custom tickets for each form submission. It's super easy to set up the integration between the two systems and took no time at all to figure out how to get the information I wanted from the form into the Zendesk ticket. I can simply send over the submissions in the body of the ticket, or set it up so that each form field links to a certain Zendesk field. I really love the flexibility. Review collected by and hosted on G2.com. What do you dislike about FormCrafts? The only thing I don't like is that on the list where you specify what is being sent over to Zendesk, it won't let you rearrange the items. So if I decide I want a new field added in the middle, I have to re-organize them all. Maybe there's an easier way to do this, but I haven't figured it out. And honestly, it's about a 30-second change instead of a 5-second one so it's not a huge dealbreaker or anything. Review collected by and hosted on G2.com. What problems is FormCrafts solving and how is that benefiting you? We like the flexibility to use forms across our company website while still integrating with the systems we already have in place (Zendesk). We started with only one form created, but we've created about 5 at this point. They're so easy to make that even if we need to create a form for only a few months for a customer communication project, it's easy to do and up within an hour or so. Review collected by and hosted on G2.com. 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