Matthew S.
MS
Matthew S.
Data Specialist
Mid-Market (51-1000 emp.)
"Easy to Use with Seamless Form Connections Across Platforms"
5/5
What do you like best about FormAssembly?

It's easy to use and connecting the forms to our different platforms is pretty seamless. Review collected by and hosted on G2.com.

What do you dislike about FormAssembly?

Sometimes, I kind of have to play with the connecters to make sure they're connecting the correct SF fields. Review collected by and hosted on G2.com.

Kaushik M.
KM
Kaushik M.
Frontend Team Lead | UI/UX Designer | Freelancer
Information Technology and Services
Small-Business (50 or fewer emp.)
"FormAssembly - Makes Form Creation and Data Collection Super Easy"
5/5
What do you like best about FormAssembly?

FormAssembly is reallt easy to use. I like how I can quickly create forms without writing any backend code. The AI agent is a greate feature, Like I just tell it what kind of form I need, like a contact or enquiry form and it builds it for me within seconds. Review collected by and hosted on G2.com.

What do you dislike about FormAssembly?

Sometime the UI feels a bit heavy when working with large forms and loading can take a few extra secs. But overall, it still works smoothly. Review collected by and hosted on G2.com.

Verified User in Information Technology and Services
II
Verified User in Information Technology and Services
Mid-Market (51-1000 emp.)
"Sleek, Easy to Use, and Great Salesforce Integration"
5/5
What do you like best about FormAssembly?

I like the look of it, how easy it is to use, and the Salesforce integration. Review collected by and hosted on G2.com.

What do you dislike about FormAssembly?

I don’t really see where the AI is taking place here. Maybe it could let you create a form using AI, and then make changes to existing forms as needed. Review collected by and hosted on G2.com.

Verified User in Marketing and Advertising
UM
Verified User in Marketing and Advertising
Enterprise (> 1000 emp.)
"Flexible Form Builder with Seamless Salesforce Integration, But Advanced Features Can Be Costly"
4/5
What do you like best about FormAssembly?

What I like best about FormAssembly is how easy it makes creating and managing online forms that connect directly with Salesforce. As an account manager, I can quickly build customized forms for different client needs or campaigns without relying on IT support. The automatic syncing of responses into our CRM saves time and eliminates manual data entry, while the flexible design options ensure each form looks professional and on brand. It’s a dependable tool for collecting accurate information and improving the overall client experience. Review collected by and hosted on G2.com.

What do you dislike about FormAssembly?

Some advanced features, such as like complex logic or deeper integrations, can require technical setup or higher-tier plans, which may limit flexibility for smaller teams. Review collected by and hosted on G2.com.

Verified User
G
Verified User
Small-Business (50 or fewer emp.)
"Frustrating Experience, Needs Major Improvements"
0.5/5
What do you like best about FormAssembly?

None. Review collected by and hosted on G2.com.

What do you dislike about FormAssembly?

I tried to submit a form for a Norfolk grant application and it was terrible. FormAssembly lost my submission. There's no account creation for form submitters, which is terrible. The initial setup was horrible. The form submission recovery and resumption need significant improvement. Review collected by and hosted on G2.com.

Julia E.
JE
Julia E.
Admissions and Records Officer
Small-Business (50 or fewer emp.)
"Very Easy to Navigate with Helpful Drop-Down Menus"
4/5
What do you like best about FormAssembly?

Very easy to navigate, drop down menu helpful Review collected by and hosted on G2.com.

What do you dislike about FormAssembly?

would be helpful to use the "enter" key instead of clicking the button Review collected by and hosted on G2.com.

Verified User in Education Management
AE
Verified User in Education Management
Mid-Market (51-1000 emp.)
"Easy Form Creation with Highly Customizable Connections"
4.5/5
What do you like best about FormAssembly?

Formassembly is easy to create forms and fields needed. The connections are easily customizable to what I need Review collected by and hosted on G2.com.

What do you dislike about FormAssembly?

Some of the workflows have limitations that I wish it didn’t. Review collected by and hosted on G2.com.

Paulina P.
PP
Paulina P.
Global Payroll Implementation Specialist
Enterprise (> 1000 emp.)
"Quite good"
4/5
What do you like best about FormAssembly?

FormAssembly is a user-friendly and intuitive tool for creating forms. The drag-and-drop interface makes building forms fast and straightforward, even for more complex needs. I really appreciate how polished the final forms look—they’re clean, professional, and easy to navigate for end users. It’s also very helpful that we can add hints and links to guide respondents, which improves the overall user experience. Review collected by and hosted on G2.com.

What do you dislike about FormAssembly?

There are a few limitations that can be frustrating. For example, it’s not possible to customize the confirmation email or the PDF we receive from the customer, which limits flexibility and branding options. Also, when creating many similar or repetitive forms, the platform can start to feel bulky and less efficient to manage. Another issue is the occasional loss of connection for no clear reason, which interrupts the workflow and can be a bit unsettling when working on a form. Review collected by and hosted on G2.com.

Steven W.
SW
Steven W.
Systems Administrator
Small-Business (50 or fewer emp.)
"From Employee to User"
5/5
What do you like best about FormAssembly?

Along with an easy to use product, the Sales and Support teams at FormAssembly have been and are always stellar to work with. They are helpful, timely, responsive, and always a delight. Review collected by and hosted on G2.com.

What do you dislike about FormAssembly?

It is not free. I would have nothing to dislike if it were free, though. :) Review collected by and hosted on G2.com.

SJ
Sarah J.
Program Support Specialist
Small-Business (50 or fewer emp.)
"User friendly platform"
5/5
What do you like best about FormAssembly?

I use FormAssembly in my job on a daily basis.

Salesforce integration is straight forward and easy to use. If there are errors, it is clear to see where the integration failure was for an easy fix.

The AI generated feature is easy when creating choices.

Easy to navigate the different fields when building out forms.

The ability to clone forms without losing their formatting is a huge plus (other platforms tend to lose some of the formatting or change the fields)

Customer support is great and they get back to you in a timely manner Review collected by and hosted on G2.com.

What do you dislike about FormAssembly?

More opportunity for custom CSS (for example, changing the font of a form without compromising the layout of it)

I hope that FormAssembly will update their notification emails to respondents to allow a PDF attachment, rather than just the text in an email confirmation. That is the only downside of FormAssembly that other platforms have (e.g. Formstack). Review collected by and hosted on G2.com.