FormAssembly is very user-friendly, and you can build a form with little to no training needed. Review collected by and hosted on G2.com.

When using workflows, you always have to build the form first. It would be better if the form creation were integrated into the workflow builder, so you could build the form as part of setting up the workflow. Review collected by and hosted on G2.com.

Our account representative is extremely helpful and they are always working to improve and expand their offerings Review collected by and hosted on G2.com.

There are more limitations to the functionality than I would prefer and many things that see like they are 'basic' functions are an added cost. Review collected by and hosted on G2.com.

The Salesforce connectors and the conditional logics. Review collected by and hosted on G2.com.

The UI/UX could be better overall, and particularly when it comes to the look and feel of the forms, how they’re filled out, and the CSS. Also, it’s not a cheap tool. Review collected by and hosted on G2.com.

The ability to create custom workflows and form handoffs is huge. This has allowed us to create a smooth process for employee reimbursement requests from initial submission, to approval, to disbursement. Review collected by and hosted on G2.com.

I hope the certification program continues as that was very helpful in learning the system. Review collected by and hosted on G2.com.

I like that it's easy for end users to build forms. Review collected by and hosted on G2.com.

I dislike some of the inconsistent connector behavior that I have created tickets about recently. See case #00432639 for the open FormAssembly bugs that are causing us issues. Review collected by and hosted on G2.com.

Formassembly makes it simple and straightforward to collect data and integrate it seamlessly with our CRM, without requiring complex application development or any coding. Review collected by and hosted on G2.com.

There isn’t much to say overall, except that I do run into a few glitches from time to time. Review collected by and hosted on G2.com.

What I like the most about Form Assembly is how user friendly it is, while still allowing customisation to fit our business needs. I also appreciate that new features are added regularly, and their support team is absolutely amazing. The integration with Salesforce, which we use the most, is reliable and works seamlessly. Form Assembly is basically plug and play product, implementation took no time, as soon as we had log we immediately jumped in creating first form. Review collected by and hosted on G2.com.

There are only a few things I'd improve. Some of more advanced features often come at additional cost, and it sometimes feels like the ones we need most are at the higher-tier plans. For standard fields and connections it works perfectly but when working with repeaters or more complex setups things can get a bit tricky and may even require some coding. It would also be great to have more options for field types especially with date and time fields, which can get challenging to manage at times. Review collected by and hosted on G2.com.

Its flexibility and features, integrations, UI Review collected by and hosted on G2.com.

Support was sometimes disappointing. Lacks AI capabilities, performancewise- search doesn't always work properly. When someone leaves, there isn't a way to bulk assign form permissions to another user. Review collected by and hosted on G2.com.

easy to use

seemless integration,

good performance

okay pricing

support was okay

not quite used AI yet. Review collected by and hosted on G2.com.

there are limitation in the form., field ui/ux and integration. Review collected by and hosted on G2.com.

Ease of use to deign a quick form. The integration to Salesforce is a huge benefit. Review collected by and hosted on G2.com.

I wish we had the budget for a higher level of users. Review collected by and hosted on G2.com.