--- title: FormAssembly Reviews meta\_title: 'FormAssembly Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 425 reviews by the users' company size, role or industry to find out how FormAssembly works for a business like yours. aggregate\_rating: rating\_value: 4.4 review\_count: 425 scale: '5' date\_modified: '2026-08-10' parent\_category: name: Content Management url: https://www.g2.com/categories/content-management --- ### FormAssembly Pros and Cons: Top 5 Advantages and Disadvantages #### Quick AI Summary Based on G2 Reviews Generated from real user reviews Users value the **user-friendly interface** of FormAssembly, enabling easy customization and quick implementation for their needs. [(10 mentions)](https://www.g2.com/products/formassembly/reviews?filters%5Bsentiment_snippet%5D=1907522&qs=pros-and-cons#reviews) Users praise the **excellent customer support** from FormAssembly, highlighting their helpfulness and timely responses. [(9 mentions)](https://www.g2.com/products/formassembly/reviews?filters%5Bsentiment_snippet%5D=1906495&qs=pros-and-cons#reviews) Users value the **seamless integrations** with Salesforce, enabling efficient data handling and enhancing overall user experience. [(9 mentions)](https://www.g2.com/products/formassembly/reviews?filters%5Bsentiment_snippet%5D=1906371&qs=pros-and-cons#reviews) Users value the **easy integrations** of FormAssembly, enabling seamless data collection and efficient Salesforce connectivity. [(6 mentions)](https://www.g2.com/products/formassembly/reviews?filters%5Bsentiment_snippet%5D=1906583&qs=pros-and-cons#reviews) Users love the **user-friendly interface and drag-and-drop capabilities** , making form updates and data collection seamless and efficient. [(6 mentions)](https://www.g2.com/products/formassembly/reviews?filters%5Bsentiment_snippet%5D=1907150&qs=pros-and-cons#reviews) Users experience **limited customization** options, frustrating branding flexibility and efficiency when managing multiple forms with FormAssembly. [(6 mentions)](https://www.g2.com/products/formassembly/reviews?filters%5Bsentiment_snippet%5D=1906566&qs=pros-and-cons#reviews) Users find the **missing features** of FormAssembly, like CRM connectors and PDF attachments, limit their efficiency. [(5 mentions)](https://www.g2.com/products/formassembly/reviews?filters%5Bsentiment_snippet%5D=1906308&qs=pros-and-cons#reviews) Users find FormAssembly **expensive** , particularly when accessing advanced features that are essential for their projects. [(4 mentions)](https://www.g2.com/products/formassembly/reviews?filters%5Bsentiment_snippet%5D=1908279&qs=pros-and-cons#reviews) Users experience **limitations in features and flexibility** , particularly with advanced options and customization capabilities. [(3 mentions)](https://www.g2.com/products/formassembly/reviews?filters%5Bsentiment_snippet%5D=1908140&qs=pros-and-cons#reviews) Users find **pricing issues** limiting, as advanced features often come at a premium, restricting access for smaller teams. [(3 mentions)](https://www.g2.com/products/formassembly/reviews?filters%5Bsentiment_snippet%5D=1906142&qs=pros-and-cons#reviews) ### 5 Pros or Advantages of FormAssembly ##### 1. Ease of Use Users value the **user-friendly interface** of FormAssembly, enabling easy customization and quick implementation for their needs. [ See 10 mentions ](https://www.g2.com/products/formassembly/reviews?filters%5Bsentiment_snippet%5D=1907522&qs=pros-and-cons#reviews) See Related User Reviews ML Mikes L. Small-Business (50 or fewer emp.) 4.5/5 "FormAssembly, Powered to Expand Workflow Management, but High Expenses Billed" What do you like about FormAssembly? I like the introduction of drag and drop capabilities in matters form builder and this helps us in updating forms in real time I acknowledge the impo JP James P. Small-Business (50 or fewer emp.) 4.5/5 "Great tool - doing better with support" What do you like about FormAssembly? FormAssembly provides a lot of flexibility with a relatively straightforward development environment. We use the forms for a variety of purposes, incl ##### 2. Customer Support Users praise the **excellent customer support** from FormAssembly, highlighting their helpfulness and timely responses. [ See 9 mentions ](https://www.g2.com/products/formassembly/reviews?filters%5Bsentiment_snippet%5D=1906495&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Enterprise (\> 1000 emp.) 5.0/5 "FormAssembly - Ease of integration and use w/ Salesforce" What do you like about FormAssembly? We've been able to leverage form assembly instead of a net new experience cloud based build in Salesforce for student submitted forms which generate c JP James P. Small-Business (50 or fewer emp.) 4.5/5 "Great tool - doing better with support" What do you like about FormAssembly? FormAssembly provides a lot of flexibility with a relatively straightforward development environment. We use the forms for a variety of purposes, incl ##### 3. Integrations Users value the **seamless integrations** with Salesforce, enabling efficient data handling and enhancing overall user experience. [ See 9 mentions ](https://www.g2.com/products/formassembly/reviews?filters%5Bsentiment_snippet%5D=1906371&qs=pros-and-cons#reviews) See Related User Reviews ML Mikes L. Small-Business (50 or fewer emp.) 4.5/5 "FormAssembly, Powered to Expand Workflow Management, but High Expenses Billed" What do you like about FormAssembly? I like the introduction of drag and drop capabilities in matters form builder and this helps us in updating forms in real time I acknowledge the impo ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Enterprise (\> 1000 emp.) 5.0/5 "FormAssembly - Ease of integration and use w/ Salesforce" What do you like about FormAssembly? We've been able to leverage form assembly instead of a net new experience cloud based build in Salesforce for student submitted forms which generate c ##### 4. Easy Integrations Users value the **easy integrations** of FormAssembly, enabling seamless data collection and efficient Salesforce connectivity. [ See 6 mentions ](https://www.g2.com/products/formassembly/reviews?filters%5Bsentiment_snippet%5D=1906583&qs=pros-and-cons#reviews) See Related User Reviews ML Mikes L. Small-Business (50 or fewer emp.) 4.5/5 "FormAssembly, Powered to Expand Workflow Management, but High Expenses Billed" What do you like about FormAssembly? I like the introduction of drag and drop capabilities in matters form builder and this helps us in updating forms in real time I acknowledge the impo ![Dr.Prasannababu D.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Dr.Prasannababu D.") DD Dr.Prasannababu D. Enterprise (\> 1000 emp.) 4.5/5 "Effortless Form Building and Data Collection with Salesforce Integration" What do you like about FormAssembly? Easily build forms and collect data with a seamless, two-way integration to Salesforce ##### 5. Features Users love the **user-friendly interface and drag-and-drop capabilities** , making form updates and data collection seamless and efficient. [ See 6 mentions ](https://www.g2.com/products/formassembly/reviews?filters%5Bsentiment_snippet%5D=1907150&qs=pros-and-cons#reviews) See Related User Reviews ML Mikes L. Small-Business (50 or fewer emp.) 4.5/5 "FormAssembly, Powered to Expand Workflow Management, but High Expenses Billed" What do you like about FormAssembly? I like the introduction of drag and drop capabilities in matters form builder and this helps us in updating forms in real time I acknowledge the impo JP James P. Small-Business (50 or fewer emp.) 4.5/5 "Great tool - doing better with support" What do you like about FormAssembly? FormAssembly provides a lot of flexibility with a relatively straightforward development environment. We use the forms for a variety of purposes, incl ### 5 Cons or Disadvantages of FormAssembly ##### 1. Limited Customization Users experience **limited customization** options, frustrating branding flexibility and efficiency when managing multiple forms with FormAssembly. [ See 6 mentions ](https://www.g2.com/products/formassembly/reviews?filters%5Bsentiment_snippet%5D=1906566&qs=pros-and-cons#reviews) See Related User Reviews ML Mikes L. Small-Business (50 or fewer emp.) 4.5/5 "FormAssembly, Powered to Expand Workflow Management, but High Expenses Billed" What do you dislike about FormAssembly? I found FormAssembly quite inflexible, and this makes users get bored with some designs The program limits the reporting capabilities and this makes ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Enterprise (\> 1000 emp.) 4.0/5 "Flexible Form Builder with Seamless Salesforce Integration, But Advanced Features Can Be Costly" What do you dislike about FormAssembly? Some advanced features, such as like complex logic or deeper integrations, can require technical setup or higher-tier plans, which may limit flexibili ##### 2. Missing Features Users find the **missing features** of FormAssembly, like CRM connectors and PDF attachments, limit their efficiency. [ See 5 mentions ](https://www.g2.com/products/formassembly/reviews?filters%5Bsentiment_snippet%5D=1906308&qs=pros-and-cons#reviews) See Related User Reviews ![Anne O.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Anne O.") AO Anne O. Small-Business (50 or fewer emp.) 4.0/5 "Versatile Applications for all Nonprofits" What do you dislike about FormAssembly? I wish it had a built-in connector to Salesforce and other CRMs which would make a lot of our work easier when trying to collate data into our databas ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Enterprise (\> 1000 emp.) 4.0/5 "Flexible Form Builder with Seamless Salesforce Integration, But Advanced Features Can Be Costly" What do you dislike about FormAssembly? Some advanced features, such as like complex logic or deeper integrations, can require technical setup or higher-tier plans, which may limit flexibili ##### 3. Expensive Users find FormAssembly **expensive** , particularly when accessing advanced features that are essential for their projects. [ See 4 mentions ](https://www.g2.com/products/formassembly/reviews?filters%5Bsentiment_snippet%5D=1908279&qs=pros-and-cons#reviews) See Related User Reviews ML Mikes L. Small-Business (50 or fewer emp.) 4.5/5 "FormAssembly, Powered to Expand Workflow Management, but High Expenses Billed" What do you dislike about FormAssembly? I found FormAssembly quite inflexible, and this makes users get bored with some designs The program limits the reporting capabilities and this makes ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Enterprise (\> 1000 emp.) 4.0/5 "Flexible Form Builder with Seamless Salesforce Integration, But Advanced Features Can Be Costly" What do you dislike about FormAssembly? Some advanced features, such as like complex logic or deeper integrations, can require technical setup or higher-tier plans, which may limit flexibili ##### 4. Limitations Users experience **limitations in features and flexibility** , particularly with advanced options and customization capabilities. [ See 3 mentions ](https://www.g2.com/products/formassembly/reviews?filters%5Bsentiment_snippet%5D=1908140&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Enterprise (\> 1000 emp.) 4.0/5 "Flexible Form Builder with Seamless Salesforce Integration, But Advanced Features Can Be Costly" What do you dislike about FormAssembly? Some advanced features, such as like complex logic or deeper integrations, can require technical setup or higher-tier plans, which may limit flexibili ![Paula T.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Paula T.") PT Paula T. Mid-Market (51-1000 emp.) 5.0/5 "Powerful, User-Friendly, Must-Have Platform" What do you dislike about FormAssembly? There are only a few things I'd improve. Some of more advanced features often come at additional cost, and it sometimes feels like the ones we need mo ##### 5. Pricing Issues Users find **pricing issues** limiting, as advanced features often come at a premium, restricting access for smaller teams. [ See 3 mentions ](https://www.g2.com/products/formassembly/reviews?filters%5Bsentiment_snippet%5D=1906142&qs=pros-and-cons#reviews) See Related User Reviews ML Mikes L. Small-Business (50 or fewer emp.) 4.5/5 "FormAssembly, Powered to Expand Workflow Management, but High Expenses Billed" What do you dislike about FormAssembly? I found FormAssembly quite inflexible, and this makes users get bored with some designs The program limits the reporting capabilities and this makes ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Enterprise (\> 1000 emp.) 4.0/5 "Flexible Form Builder with Seamless Salesforce Integration, But Advanced Features Can Be Costly" What do you dislike about FormAssembly? Some advanced features, such as like complex logic or deeper integrations, can require technical setup or higher-tier plans, which may limit flexibili ES Emilee S. Mid-Market (51-1000 emp.) 2/2/2023 "Love it! Especially if you're integrating with Salesforce" 5/5 What do you like best about FormAssembly? - Form design flexibility - Salesforce integration is THE BEST around - Form pre-fill capabilities - Heavy backend customization where we need it most - Not restricted with as many limits as other form tools - Workflow! Seriously, amazing feature. Sometimes I don't even need it because your out of the box connectors are complex and fit the need - Customer support is timely and great to work with - Admin support docs - perfect. I've never worked with a tool that had resources as organized as FormAssembly Review collected by and hosted on G2.com. What do you dislike about FormAssembly? - Lack of Outlook 365 integration (you have Google, but sending results to a 365 sheet would be AMAZING) - The weirdness of requiring sharing forms/templates to other admins in the tool - I can't save as a draft. Or at least I haven't figured that out without cloning a form. Would be nice when testing a major change to a form if I could test it before it would impact the live form Review collected by and hosted on G2.com. What problems is FormAssembly solving and how is that benefiting you? 1. A form builder that connects and works directly with SFDC but is available to non-SFDC users and can be used externally wherever we need it 2. Customized dynamic form capabilities for our clients utilizing SFDC data to determine what should be asked creating a seamless experience for all Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Eileen M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Eileen M.") EM Eileen M. Program Director Small-Business (50 or fewer emp.) 2/7/2023 "Excellent productivity and data collection tool for our small non-profit" 4.5/5 What do you like best about FormAssembly? We love the ability to collect data from our students and have it mapped directly into our Salesforce instance. Creating forms is easy and connecting them to SF is possible with the tutorials and help available through the form assembly platform. Review collected by and hosted on G2.com. What do you dislike about FormAssembly? The only challenging part of Form Assembly for us is the setup. We are a small business and don't have a tech department to handle stuff. We have been pleased with the tutorials available to do minor stuff but for major forms/mapping, we've needed to hire an outside consultant. Review collected by and hosted on G2.com. What problems is FormAssembly solving and how is that benefiting you? We used to have to send forms, collect the data and then input it into individual Salesforce accounts or spreadsheet, its awsome that form assembly can be built to automatically input the data where it needs to be in our Salesforce instance. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Dan W.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Dan W.") DW Dan W. Manager of Information Technology and Data Systems Small-Business (50 or fewer emp.) 2/15/2022 "FormAssembly is great." 4.5/5 What do you like best about FormAssembly? My favorite part about FA is the ease of creating forms. There are loads of resources in their online help platform, and mapping to Salesforce is a massive win for our organization. Review collected by and hosted on G2.com. What do you dislike about FormAssembly? I dislike that when something does go wrong, the log that shows errors can be vague. This is a declarative tool and, therefore, should have easy-to-understand errors. If the error points to something that is unclear, some help text showing possible reasons for erros this like would be beneficial. Review collected by and hosted on G2.com. What problems is FormAssembly solving and how is that benefiting you? FA helps us solve our data quality issues. When we want to know information and keep it up to date with our clients, we use FA forms. I would say that there isn't a comparable tool out there, given all that FA can accomplish. Review collected by and hosted on G2.com. Show More 2/7/2023 Current UserValidated ReviewerIncentivizedSource: Seller invite TP Trish P. Small-Business (50 or fewer emp.) 2/2/2023 Business partner of the seller or seller's competitor, not included in G2 scores. "FormAssembly is the BEST!" 5/5 What do you like best about FormAssembly? FormAssembly makes it easy to move data into Salesforce, no matter how complex the data. Their team is also super responsive when you have questions, issues or just need to learn more. Review collected by and hosted on G2.com. What do you dislike about FormAssembly? The only downside I can think of is that it's a bit pricey. Because I'm a FormAssembly partner, I'm able to direct the nonprofits I work with to all the discounts that are available, though, so we end up with exactly the tool we need at a price my nonprofits can afford. Review collected by and hosted on G2.com. What problems is FormAssembly solving and how is that benefiting you? Getting data from their constituents, creating registration forms for events and conferences, and learning more about who their audience is-- my nonprofit clients just can't find another tool that does it all, with ease. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Tabitha P.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Tabitha P.") TP Tabitha P. Vice President Operations Small-Business (50 or fewer emp.) 9/11/2023 "Reliable and would recommend" 5/5 What do you like best about FormAssembly? Reliability and connects well with our CRM and website-building tool. Review collected by and hosted on G2.com. What do you dislike about FormAssembly? It is pricy, but after seeing how reliable, the price is right. Review collected by and hosted on G2.com. What problems is FormAssembly solving and how is that benefiting you? we were previously using WP forms which did not connect to our Salesforce wich cause loss of revenue and time Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ![Arnaud C.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Arnaud C.") AC Arnaud C. Head of data and platforms Mid-Market (51-1000 emp.) 11/21/2022 "A good tool, a bit expensive with non existant support" 1.5/5 What do you like best about FormAssembly? Does what it says on the tin. supercharged form builder that simplify integrations with a lot of tools. Review collected by and hosted on G2.com. What do you dislike about FormAssembly? Support is non-existant. An account manager follows you until you sign up, but past that point, you are on your own. If you have an issue with billing, you are on your own. The support redirects you to a different department with a dedicated email address and you can send as many emails as you want, you won't receive a response. Escalating does not help; you will not receive a response either. On top of that, the product is rather pricey. the market is full of similar tools and it seems that it is mostly popular amongst Salesforce users who are used to paying a premium for everything. That would be fine if the support was reflecting that... Review collected by and hosted on G2.com. What problems is FormAssembly solving and how is that benefiting you? No code form builder Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Keith A. H.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Keith A. H.") KH Keith A. H. Director, Impact and Operations Small-Business (50 or fewer emp.) 2/2/2023 "Non-Profit Integration Into Salesforce" 3.5/5 What do you like best about FormAssembly? We have been able to collect different types of information (surveys, invitations, interest) and automate their input into Salesforce for tracking and analysis. It has helped us streamline many of our processes and ensured we're maintaining a single source of truth in one database rather than taking time to upload data on a regular basis. Review collected by and hosted on G2.com. What do you dislike about FormAssembly? There's a steep learning curve in creating connections. Making a small mistake at the onset can cost hours of redoing work. There doesn't to be a way to be notified of errors in the connection - so you have to manually look through logs to resolve. You can't clear the log so you end up going through to see if you previously cleared the error. Review collected by and hosted on G2.com. What problems is FormAssembly solving and how is that benefiting you? FormAssembly allows us to collect various types of information and integrate the information directly into Salesforce. This allows more time for analysis and less time manually shifting data. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ![Roopa B.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Roopa B.") RB Roopa B. Mid-Market (51-1000 emp.) 2/2/2023 "A great tool to quickly build Questionnaire" 4.5/5 What do you like best about FormAssembly? - The point-and-click tools used to build forms are very user-friendly. - In the latest release FA team has added support bubbles to understand the functionality for using a particular option which is very helpful for beginners. - I had a good experience with chat support agents who are knowledgable to understand the issue and provide assistance. Review collected by and hosted on G2.com. What do you dislike about FormAssembly? It will be more valuable if more training materials (Ex: youtube videos) are posted on how to use various features and also for some complex functionality Review collected by and hosted on G2.com. What problems is FormAssembly solving and how is that benefiting you? The filtering options in connectors are helping a great deal. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Jeffrey J.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Jeffrey J.") JJ Jeffrey J. Senior Technology Executive Small-Business (50 or fewer emp.) 2/2/2023 "Nimble form development tools to meet your business needs." 5/5 What do you like best about FormAssembly? The simple interface, robust connection options, and flexible configuration sets FormAssembly apart from other tools I've used. The Salesforce connector alone has allowed me to deliver solutions to meet a variety of needs. Review collected by and hosted on G2.com. What do you dislike about FormAssembly? The inability to test forms in a test environment and push to production has provided some limitations on already published forms. Review collected by and hosted on G2.com. What problems is FormAssembly solving and how is that benefiting you? FormAssembly currently meets many needs. It serves as a tool to capture reports from the community, the application for admission to a university, a post-graduation survey tool, and much more. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Sue L.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Sue L.") SL Sue L. Salesforce Admin Small-Business (50 or fewer emp.) 2/2/2023 "FormAssembly integrated with Salesforce is an essential tool for us" 4.5/5 What do you like best about FormAssembly? The ability to get data into Salesforce while eliminating duplicates and setting up multiple standard and custom objects. I would say it is moderate to easy to use. Customer service is excellent Review collected by and hosted on G2.com. What do you dislike about FormAssembly? It is slow to add every field and connection in the Salesforce connector. Also, the only way to have forms in multiple languages is to have multiple forms Review collected by and hosted on G2.com. What problems is FormAssembly solving and how is that benefiting you? Student Enrollment, Seasonal Applications, Surveys, Assesments, duplicate elimination Review collected by and hosted on G2.com. 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