--- title: FormAssembly Reviews meta\_title: 'FormAssembly Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 425 reviews by the users' company size, role or industry to find out how FormAssembly works for a business like yours. aggregate\_rating: rating\_value: 4.4 review\_count: 425 scale: '5' date\_modified: '2026-08-10' parent\_category: name: Content Management url: https://www.g2.com/categories/content-management --- ### FormAssembly Pros and Cons: Top 5 Advantages and Disadvantages #### Quick AI Summary Based on G2 Reviews Generated from real user reviews Users value the **user-friendly interface** of FormAssembly, enabling easy customization and quick implementation for their needs. [(10 mentions)](https://www.g2.com/products/formassembly/reviews?filters%5Bsentiment_snippet%5D=1907522&qs=pros-and-cons#reviews) Users praise the **excellent customer support** from FormAssembly, highlighting their helpfulness and timely responses. [(9 mentions)](https://www.g2.com/products/formassembly/reviews?filters%5Bsentiment_snippet%5D=1906495&qs=pros-and-cons#reviews) Users value the **seamless integrations** with Salesforce, enabling efficient data handling and enhancing overall user experience. [(9 mentions)](https://www.g2.com/products/formassembly/reviews?filters%5Bsentiment_snippet%5D=1906371&qs=pros-and-cons#reviews) Users value the **easy integrations** of FormAssembly, enabling seamless data collection and efficient Salesforce connectivity. [(6 mentions)](https://www.g2.com/products/formassembly/reviews?filters%5Bsentiment_snippet%5D=1906583&qs=pros-and-cons#reviews) Users love the **user-friendly interface and drag-and-drop capabilities** , making form updates and data collection seamless and efficient. [(6 mentions)](https://www.g2.com/products/formassembly/reviews?filters%5Bsentiment_snippet%5D=1907150&qs=pros-and-cons#reviews) Users experience **limited customization** options, frustrating branding flexibility and efficiency when managing multiple forms with FormAssembly. [(6 mentions)](https://www.g2.com/products/formassembly/reviews?filters%5Bsentiment_snippet%5D=1906566&qs=pros-and-cons#reviews) Users find the **missing features** of FormAssembly, like CRM connectors and PDF attachments, limit their efficiency. [(5 mentions)](https://www.g2.com/products/formassembly/reviews?filters%5Bsentiment_snippet%5D=1906308&qs=pros-and-cons#reviews) Users find FormAssembly **expensive** , particularly when accessing advanced features that are essential for their projects. [(4 mentions)](https://www.g2.com/products/formassembly/reviews?filters%5Bsentiment_snippet%5D=1908279&qs=pros-and-cons#reviews) Users experience **limitations in features and flexibility** , particularly with advanced options and customization capabilities. [(3 mentions)](https://www.g2.com/products/formassembly/reviews?filters%5Bsentiment_snippet%5D=1908140&qs=pros-and-cons#reviews) Users find **pricing issues** limiting, as advanced features often come at a premium, restricting access for smaller teams. [(3 mentions)](https://www.g2.com/products/formassembly/reviews?filters%5Bsentiment_snippet%5D=1906142&qs=pros-and-cons#reviews) ### 5 Pros or Advantages of FormAssembly ##### 1. Ease of Use Users value the **user-friendly interface** of FormAssembly, enabling easy customization and quick implementation for their needs. [ See 10 mentions ](https://www.g2.com/products/formassembly/reviews?filters%5Bsentiment_snippet%5D=1907522&qs=pros-and-cons#reviews) See Related User Reviews ML Mikes L. Small-Business (50 or fewer emp.) 4.5/5 "FormAssembly, Powered to Expand Workflow Management, but High Expenses Billed" What do you like about FormAssembly? I like the introduction of drag and drop capabilities in matters form builder and this helps us in updating forms in real time I acknowledge the impo JP James P. Small-Business (50 or fewer emp.) 4.5/5 "Great tool - doing better with support" What do you like about FormAssembly? FormAssembly provides a lot of flexibility with a relatively straightforward development environment. We use the forms for a variety of purposes, incl ##### 2. Customer Support Users praise the **excellent customer support** from FormAssembly, highlighting their helpfulness and timely responses. [ See 9 mentions ](https://www.g2.com/products/formassembly/reviews?filters%5Bsentiment_snippet%5D=1906495&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Enterprise (\> 1000 emp.) 5.0/5 "FormAssembly - Ease of integration and use w/ Salesforce" What do you like about FormAssembly? We've been able to leverage form assembly instead of a net new experience cloud based build in Salesforce for student submitted forms which generate c JP James P. Small-Business (50 or fewer emp.) 4.5/5 "Great tool - doing better with support" What do you like about FormAssembly? FormAssembly provides a lot of flexibility with a relatively straightforward development environment. We use the forms for a variety of purposes, incl ##### 3. Integrations Users value the **seamless integrations** with Salesforce, enabling efficient data handling and enhancing overall user experience. [ See 9 mentions ](https://www.g2.com/products/formassembly/reviews?filters%5Bsentiment_snippet%5D=1906371&qs=pros-and-cons#reviews) See Related User Reviews ML Mikes L. Small-Business (50 or fewer emp.) 4.5/5 "FormAssembly, Powered to Expand Workflow Management, but High Expenses Billed" What do you like about FormAssembly? I like the introduction of drag and drop capabilities in matters form builder and this helps us in updating forms in real time I acknowledge the impo ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Enterprise (\> 1000 emp.) 5.0/5 "FormAssembly - Ease of integration and use w/ Salesforce" What do you like about FormAssembly? We've been able to leverage form assembly instead of a net new experience cloud based build in Salesforce for student submitted forms which generate c ##### 4. Easy Integrations Users value the **easy integrations** of FormAssembly, enabling seamless data collection and efficient Salesforce connectivity. [ See 6 mentions ](https://www.g2.com/products/formassembly/reviews?filters%5Bsentiment_snippet%5D=1906583&qs=pros-and-cons#reviews) See Related User Reviews ML Mikes L. Small-Business (50 or fewer emp.) 4.5/5 "FormAssembly, Powered to Expand Workflow Management, but High Expenses Billed" What do you like about FormAssembly? I like the introduction of drag and drop capabilities in matters form builder and this helps us in updating forms in real time I acknowledge the impo ![Dr.Prasannababu D.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Dr.Prasannababu D.") DD Dr.Prasannababu D. Enterprise (\> 1000 emp.) 4.5/5 "Effortless Form Building and Data Collection with Salesforce Integration" What do you like about FormAssembly? Easily build forms and collect data with a seamless, two-way integration to Salesforce ##### 5. Features Users love the **user-friendly interface and drag-and-drop capabilities** , making form updates and data collection seamless and efficient. [ See 6 mentions ](https://www.g2.com/products/formassembly/reviews?filters%5Bsentiment_snippet%5D=1907150&qs=pros-and-cons#reviews) See Related User Reviews ML Mikes L. Small-Business (50 or fewer emp.) 4.5/5 "FormAssembly, Powered to Expand Workflow Management, but High Expenses Billed" What do you like about FormAssembly? I like the introduction of drag and drop capabilities in matters form builder and this helps us in updating forms in real time I acknowledge the impo JP James P. Small-Business (50 or fewer emp.) 4.5/5 "Great tool - doing better with support" What do you like about FormAssembly? FormAssembly provides a lot of flexibility with a relatively straightforward development environment. We use the forms for a variety of purposes, incl ### 5 Cons or Disadvantages of FormAssembly ##### 1. Limited Customization Users experience **limited customization** options, frustrating branding flexibility and efficiency when managing multiple forms with FormAssembly. [ See 6 mentions ](https://www.g2.com/products/formassembly/reviews?filters%5Bsentiment_snippet%5D=1906566&qs=pros-and-cons#reviews) See Related User Reviews ML Mikes L. Small-Business (50 or fewer emp.) 4.5/5 "FormAssembly, Powered to Expand Workflow Management, but High Expenses Billed" What do you dislike about FormAssembly? I found FormAssembly quite inflexible, and this makes users get bored with some designs The program limits the reporting capabilities and this makes ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Enterprise (\> 1000 emp.) 4.0/5 "Flexible Form Builder with Seamless Salesforce Integration, But Advanced Features Can Be Costly" What do you dislike about FormAssembly? Some advanced features, such as like complex logic or deeper integrations, can require technical setup or higher-tier plans, which may limit flexibili ##### 2. Missing Features Users find the **missing features** of FormAssembly, like CRM connectors and PDF attachments, limit their efficiency. [ See 5 mentions ](https://www.g2.com/products/formassembly/reviews?filters%5Bsentiment_snippet%5D=1906308&qs=pros-and-cons#reviews) See Related User Reviews ![Anne O.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Anne O.") AO Anne O. Small-Business (50 or fewer emp.) 4.0/5 "Versatile Applications for all Nonprofits" What do you dislike about FormAssembly? I wish it had a built-in connector to Salesforce and other CRMs which would make a lot of our work easier when trying to collate data into our databas ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Enterprise (\> 1000 emp.) 4.0/5 "Flexible Form Builder with Seamless Salesforce Integration, But Advanced Features Can Be Costly" What do you dislike about FormAssembly? Some advanced features, such as like complex logic or deeper integrations, can require technical setup or higher-tier plans, which may limit flexibili ##### 3. Expensive Users find FormAssembly **expensive** , particularly when accessing advanced features that are essential for their projects. [ See 4 mentions ](https://www.g2.com/products/formassembly/reviews?filters%5Bsentiment_snippet%5D=1908279&qs=pros-and-cons#reviews) See Related User Reviews ML Mikes L. Small-Business (50 or fewer emp.) 4.5/5 "FormAssembly, Powered to Expand Workflow Management, but High Expenses Billed" What do you dislike about FormAssembly? I found FormAssembly quite inflexible, and this makes users get bored with some designs The program limits the reporting capabilities and this makes ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Enterprise (\> 1000 emp.) 4.0/5 "Flexible Form Builder with Seamless Salesforce Integration, But Advanced Features Can Be Costly" What do you dislike about FormAssembly? Some advanced features, such as like complex logic or deeper integrations, can require technical setup or higher-tier plans, which may limit flexibili ##### 4. Limitations Users experience **limitations in features and flexibility** , particularly with advanced options and customization capabilities. [ See 3 mentions ](https://www.g2.com/products/formassembly/reviews?filters%5Bsentiment_snippet%5D=1908140&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Enterprise (\> 1000 emp.) 4.0/5 "Flexible Form Builder with Seamless Salesforce Integration, But Advanced Features Can Be Costly" What do you dislike about FormAssembly? Some advanced features, such as like complex logic or deeper integrations, can require technical setup or higher-tier plans, which may limit flexibili ![Paula T.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Paula T.") PT Paula T. Mid-Market (51-1000 emp.) 5.0/5 "Powerful, User-Friendly, Must-Have Platform" What do you dislike about FormAssembly? There are only a few things I'd improve. Some of more advanced features often come at additional cost, and it sometimes feels like the ones we need mo ##### 5. Pricing Issues Users find **pricing issues** limiting, as advanced features often come at a premium, restricting access for smaller teams. [ See 3 mentions ](https://www.g2.com/products/formassembly/reviews?filters%5Bsentiment_snippet%5D=1906142&qs=pros-and-cons#reviews) See Related User Reviews ML Mikes L. Small-Business (50 or fewer emp.) 4.5/5 "FormAssembly, Powered to Expand Workflow Management, but High Expenses Billed" What do you dislike about FormAssembly? I found FormAssembly quite inflexible, and this makes users get bored with some designs The program limits the reporting capabilities and this makes ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Enterprise (\> 1000 emp.) 4.0/5 "Flexible Form Builder with Seamless Salesforce Integration, But Advanced Features Can Be Costly" What do you dislike about FormAssembly? Some advanced features, such as like complex logic or deeper integrations, can require technical setup or higher-tier plans, which may limit flexibili SJ Sarah J. Program Support Specialist Small-Business (50 or fewer emp.) 5/23/2024 "User friendly platform" 5/5 What do you like best about FormAssembly? I use FormAssembly in my job on a daily basis. Salesforce integration is straight forward and easy to use. If there are errors, it is clear to see where the integration failure was for an easy fix. The AI generated feature is easy when creating choices. Easy to navigate the different fields when building out forms. The ability to clone forms without losing their formatting is a huge plus (other platforms tend to lose some of the formatting or change the fields) Customer support is great and they get back to you in a timely manner Review collected by and hosted on G2.com. What do you dislike about FormAssembly? More opportunity for custom CSS (for example, changing the font of a form without compromising the layout of it) I hope that FormAssembly will update their notification emails to respondents to allow a PDF attachment, rather than just the text in an email confirmation. That is the only downside of FormAssembly that other platforms have (e.g. Formstack). Review collected by and hosted on G2.com. What problems is FormAssembly solving and how is that benefiting you? Salesforce integration - the responses submitted are efficiently being put into Salesforce for ease of reading the applications and connecting them to the appropriate accounts. Review collected by and hosted on G2.com. Show More 2/10/2025 Current UserValidated ReviewerIncentivizedSource: Seller invite ![Jonathan W.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Jonathan W.") JW Jonathan W. Consultant Non-Profit Organization Management Mid-Market (51-1000 emp.) 9/9/2025 "Build customized forms for any need. Connect to your 3rd party CRM like Salesforce." 4/5 What do you like best about FormAssembly? Customized forms, and easy integration with Salesforce Review collected by and hosted on G2.com. What do you dislike about FormAssembly? Support around complex forms and integrations. Tracking down errors can be tricky Review collected by and hosted on G2.com. What problems is FormAssembly solving and how is that benefiting you? Providing an online form that syncs to salesforce. We can review submissions, make updates and push new versions right from salesforce Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite ![Dr.Prasannababu D.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Dr.Prasannababu D.") DD Dr.Prasannababu D. Senior Project Manager Enterprise (\> 1000 emp.) 10/14/2025 "Effortless Form Building and Data Collection with Salesforce Integration" 4.5/5 What do you like best about FormAssembly? Easily build forms and collect data with a seamless, two-way integration to Salesforce Review collected by and hosted on G2.com. What do you dislike about FormAssembly? Security risk -forms directly into Salesforce Experience Cloud sites. Review collected by and hosted on G2.com. What problems is FormAssembly solving and how is that benefiting you? allowing users to create web forms that can directly create or update records in Salesforce, automate data collection, and streamline workflows Review collected by and hosted on G2.com. Show More 10/22/2025 Validated ReviewerIncentivizedSource: G2 invite ![Amanda G.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Amanda G.") AG Amanda G. Advocacy Center UniServ Director Small-Business (50 or fewer emp.) 5/22/2025 "Easy integration" 4/5 What do you like best about FormAssembly? Workflows is the best aspect of Form Assembly. It is a streamlined process that allows users to connect forms. The customer service support is exceptional and offers explicit details through hands-on delivery. Review collected by and hosted on G2.com. What do you dislike about FormAssembly? I wished there was a way that form responses could be used when customers need to make another draft of the same response, Review collected by and hosted on G2.com. What problems is FormAssembly solving and how is that benefiting you? The addition of workflow has diminished time spent tracking multiple responses. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: Seller invite ![Ilker Colt D.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Ilker Colt D.") ID Ilker Colt D. Salesforce Business Analyst Enterprise (\> 1000 emp.) 1/31/2025 "Great UI, Customization, and Exceptional Customer Service" 5/5 What do you like best about FormAssembly? I’m impressed with the simplicity of the UI. I can also use HTML codes in the forms to make them more customizable than they already are. I must also mention that the employees are incredibly friendly and welcoming. I’ve had the opportunity to meet a few people beyond our Account Representative (Beth Miller), and they’ve all been exceptionally pleasant and approachable. I want to give a special shoutout to Beth Miller for her exceptional job performance. Review collected by and hosted on G2.com. What do you dislike about FormAssembly? I always say it’s not realistic if you can’t mention a downside or two—if everything is perfect, it feels like you’re not being honest. But with FormAssembly, I really have to push myself to find something I dislike. If I had to point out one thing, it could be that the interface, while functional, feels a bit dated compared to some modern form builders. Also, while the platform is highly customizable, certain advanced configurations require more technical knowledge, which might be a challenge for users without a technical background. That said, these are minor issues in an otherwise excellent product. Review collected by and hosted on G2.com. What problems is FormAssembly solving and how is that benefiting you? We have some users and clients who don’t have access to Salesforce. However, they still need to input data (such as cases or other types of records) for use. We are building forms with FormAssembly so that we can use it. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ![Moses K.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Moses K.") MK Moses K. Salesforce Admin Mid-Market (51-1000 emp.) 10/22/2024 "The best form builder for Salesforce" 5/5 What do you like best about FormAssembly? What I like best about FormAssembly is its comprehensive connectors that make integrating with standard or custom objects seamless. The platform's ability to work effectively with Salesforce integration user accounts is a huge plus, as it helps save costs by avoiding the need for standard licenses. Additionally, the customer support is excellent, and there is a rich, knowledgeable community that offers valuable resources and guidance. I also like the fact that you can embed salesforce community forms with ease. Indepth error logs We currently depend on the platform daily operations and lead generation. Easy to implement as long as one has admin permissions on both platforms. This combination of powerful integration capabilities, cost-saving features, and strong support makes FormAssembly an outstanding choice for data collection and form management. Review collected by and hosted on G2.com. What do you dislike about FormAssembly? More error handling options would make the platform even better such as error notification emails. Review collected by and hosted on G2.com. What problems is FormAssembly solving and how is that benefiting you? FormAssembly is solving the challenge of seamless data collection and integration with Salesforce. By allowing forms to connect directly to both standard and custom objects, it streamlines the process of capturing and managing data without the need for manual entry. This not only saves time but also reduces the risk of data errors. The platform's ability to utilize Salesforce integration user accounts helps significantly in saving costs, as it avoids the need for additional standard licenses. Furthermore, the rich support community and responsive customer service ensure that any issues are quickly resolved, enhancing productivity and efficiency. - lead generation with limited duplicates - application reviews - multi step business processes - duplicate handling Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Stan Z.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Stan Z.") SZ Stan Z. Database Support Coordinator Mid-Market (51-1000 emp.) 6/9/2025 "Works well!" 5/5 What do you like best about FormAssembly? Never encountered a bug, good support when needed and their tutorial videos are great Review collected by and hosted on G2.com. What do you dislike about FormAssembly? Can't think of any at the moment, thank you Review collected by and hosted on G2.com. What problems is FormAssembly solving and how is that benefiting you? Intake Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Verified User in Consulting](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Consulting") AC Verified User in Consulting Small-Business (50 or fewer emp.) 5/22/2025 "Client & Developer Friendly Form with unlimited creation of Forms" 5/5 What do you like best about FormAssembly? Ease of Use Ease of implementation Ease of Development of the form with minimal coding, Ease of Integration Customer Support Review collected by and hosted on G2.com. What do you dislike about FormAssembly? Skip the condition rule Unable to send back the same form for getting the missing information or correction . Review collected by and hosted on G2.com. What problems is FormAssembly solving and how is that benefiting you? Ease of collecting information from clients and automatically getting updated in Salesforce. Saves time in collecting information in google form or excel and then manually updating salesforce Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: Seller invite ![Verified User in Higher Education](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Higher Education") AH Verified User in Higher Education Enterprise (\> 1000 emp.) 2/15/2022 "FormAssembly and Salesforce are a great combination" 5/5 What do you like best about FormAssembly? FormAssembly integrates well with Salesforce. It allows us to collect and bring data into the CRM. We can also prefill forms to ensure data quality. Review collected by and hosted on G2.com. What do you dislike about FormAssembly? There is a learning curve with FormAssembly. The page loads for the connectors can be very slow. Review collected by and hosted on G2.com. What problems is FormAssembly solving and how is that benefiting you? We use FormAssembly to collect data from external users and integrate the data with Salesforce. Support for pre-filled links streamlines the process. Review collected by and hosted on G2.com. Show More 5/23/2025 Current UserValidated ReviewerIncentivizedSource: Seller invite ![Elizabeth Y.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Elizabeth Y.") EY Elizabeth Y. Enterprise Applications Administrator/Developer Mid-Market (51-1000 emp.) 9/13/2024 "FormAssembly continually improves our user experience with our systems" 5/5 What do you like best about FormAssembly? The Salesforce connectors are excellent - having the picklist lookup connectors to Salesforce to automatically bring in active Salesforce values without us having to update multiple forms is such a timesaver, and gives us much more accurate data. We've also had excellent experience with payment connectors, and are looking forward to the improved Google Sheet connector coming soon. Workflow has improved vastly over the past year, and is making us jump to revamp old forms to better utilize its power. Using javascript to extend the capabilities is also excellent, as is the SAML prefill connector for SSO attributes. Overall it is intuitive and powerful, two things that don't often go together in software! Review collected by and hosted on G2.com. What do you dislike about FormAssembly? It is expensive, but you definitely get what you pay for! Review collected by and hosted on G2.com. What problems is FormAssembly solving and how is that benefiting you? From general forms to complex workflows with approvals from multiple parties (linear or asynchronous), from payment forms to event registration to contracts to secure views of Salesforce data for non-licensed users to application portals, this is our go-to. Review collected by and hosted on G2.com. 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