--- title: FormAssembly Reviews meta\_title: 'FormAssembly Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 425 reviews by the users' company size, role or industry to find out how FormAssembly works for a business like yours. aggregate\_rating: rating\_value: 4.4 review\_count: 425 scale: '5' date\_modified: '2026-08-10' parent\_category: name: Content Management url: https://www.g2.com/categories/content-management --- ### FormAssembly Pros and Cons: Top 5 Advantages and Disadvantages #### Quick AI Summary Based on G2 Reviews Generated from real user reviews Users value the **user-friendly interface** of FormAssembly, enabling easy customization and quick implementation for their needs. [(10 mentions)](https://www.g2.com/products/formassembly/reviews?filters%5Bsentiment_snippet%5D=1907522&qs=pros-and-cons#reviews) Users praise the **excellent customer support** from FormAssembly, highlighting their helpfulness and timely responses. [(9 mentions)](https://www.g2.com/products/formassembly/reviews?filters%5Bsentiment_snippet%5D=1906495&qs=pros-and-cons#reviews) Users value the **seamless integrations** with Salesforce, enabling efficient data handling and enhancing overall user experience. [(9 mentions)](https://www.g2.com/products/formassembly/reviews?filters%5Bsentiment_snippet%5D=1906371&qs=pros-and-cons#reviews) Users value the **easy integrations** of FormAssembly, enabling seamless data collection and efficient Salesforce connectivity. [(6 mentions)](https://www.g2.com/products/formassembly/reviews?filters%5Bsentiment_snippet%5D=1906583&qs=pros-and-cons#reviews) Users love the **user-friendly interface and drag-and-drop capabilities** , making form updates and data collection seamless and efficient. [(6 mentions)](https://www.g2.com/products/formassembly/reviews?filters%5Bsentiment_snippet%5D=1907150&qs=pros-and-cons#reviews) Users experience **limited customization** options, frustrating branding flexibility and efficiency when managing multiple forms with FormAssembly. [(6 mentions)](https://www.g2.com/products/formassembly/reviews?filters%5Bsentiment_snippet%5D=1906566&qs=pros-and-cons#reviews) Users find the **missing features** of FormAssembly, like CRM connectors and PDF attachments, limit their efficiency. [(5 mentions)](https://www.g2.com/products/formassembly/reviews?filters%5Bsentiment_snippet%5D=1906308&qs=pros-and-cons#reviews) Users find FormAssembly **expensive** , particularly when accessing advanced features that are essential for their projects. [(4 mentions)](https://www.g2.com/products/formassembly/reviews?filters%5Bsentiment_snippet%5D=1908279&qs=pros-and-cons#reviews) Users experience **limitations in features and flexibility** , particularly with advanced options and customization capabilities. [(3 mentions)](https://www.g2.com/products/formassembly/reviews?filters%5Bsentiment_snippet%5D=1908140&qs=pros-and-cons#reviews) Users find **pricing issues** limiting, as advanced features often come at a premium, restricting access for smaller teams. [(3 mentions)](https://www.g2.com/products/formassembly/reviews?filters%5Bsentiment_snippet%5D=1906142&qs=pros-and-cons#reviews) ### 5 Pros or Advantages of FormAssembly ##### 1. Ease of Use Users value the **user-friendly interface** of FormAssembly, enabling easy customization and quick implementation for their needs. [ See 10 mentions ](https://www.g2.com/products/formassembly/reviews?filters%5Bsentiment_snippet%5D=1907522&qs=pros-and-cons#reviews) See Related User Reviews ML Mikes L. Small-Business (50 or fewer emp.) 4.5/5 "FormAssembly, Powered to Expand Workflow Management, but High Expenses Billed" What do you like about FormAssembly? I like the introduction of drag and drop capabilities in matters form builder and this helps us in updating forms in real time I acknowledge the impo JP James P. Small-Business (50 or fewer emp.) 4.5/5 "Great tool - doing better with support" What do you like about FormAssembly? FormAssembly provides a lot of flexibility with a relatively straightforward development environment. We use the forms for a variety of purposes, incl ##### 2. Customer Support Users praise the **excellent customer support** from FormAssembly, highlighting their helpfulness and timely responses. [ See 9 mentions ](https://www.g2.com/products/formassembly/reviews?filters%5Bsentiment_snippet%5D=1906495&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Enterprise (\> 1000 emp.) 5.0/5 "FormAssembly - Ease of integration and use w/ Salesforce" What do you like about FormAssembly? We've been able to leverage form assembly instead of a net new experience cloud based build in Salesforce for student submitted forms which generate c JP James P. Small-Business (50 or fewer emp.) 4.5/5 "Great tool - doing better with support" What do you like about FormAssembly? FormAssembly provides a lot of flexibility with a relatively straightforward development environment. We use the forms for a variety of purposes, incl ##### 3. Integrations Users value the **seamless integrations** with Salesforce, enabling efficient data handling and enhancing overall user experience. [ See 9 mentions ](https://www.g2.com/products/formassembly/reviews?filters%5Bsentiment_snippet%5D=1906371&qs=pros-and-cons#reviews) See Related User Reviews ML Mikes L. Small-Business (50 or fewer emp.) 4.5/5 "FormAssembly, Powered to Expand Workflow Management, but High Expenses Billed" What do you like about FormAssembly? I like the introduction of drag and drop capabilities in matters form builder and this helps us in updating forms in real time I acknowledge the impo ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Enterprise (\> 1000 emp.) 5.0/5 "FormAssembly - Ease of integration and use w/ Salesforce" What do you like about FormAssembly? We've been able to leverage form assembly instead of a net new experience cloud based build in Salesforce for student submitted forms which generate c ##### 4. Easy Integrations Users value the **easy integrations** of FormAssembly, enabling seamless data collection and efficient Salesforce connectivity. [ See 6 mentions ](https://www.g2.com/products/formassembly/reviews?filters%5Bsentiment_snippet%5D=1906583&qs=pros-and-cons#reviews) See Related User Reviews ML Mikes L. Small-Business (50 or fewer emp.) 4.5/5 "FormAssembly, Powered to Expand Workflow Management, but High Expenses Billed" What do you like about FormAssembly? I like the introduction of drag and drop capabilities in matters form builder and this helps us in updating forms in real time I acknowledge the impo ![Dr.Prasannababu D.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Dr.Prasannababu D.") DD Dr.Prasannababu D. Enterprise (\> 1000 emp.) 4.5/5 "Effortless Form Building and Data Collection with Salesforce Integration" What do you like about FormAssembly? Easily build forms and collect data with a seamless, two-way integration to Salesforce ##### 5. Features Users love the **user-friendly interface and drag-and-drop capabilities** , making form updates and data collection seamless and efficient. [ See 6 mentions ](https://www.g2.com/products/formassembly/reviews?filters%5Bsentiment_snippet%5D=1907150&qs=pros-and-cons#reviews) See Related User Reviews ML Mikes L. Small-Business (50 or fewer emp.) 4.5/5 "FormAssembly, Powered to Expand Workflow Management, but High Expenses Billed" What do you like about FormAssembly? I like the introduction of drag and drop capabilities in matters form builder and this helps us in updating forms in real time I acknowledge the impo JP James P. Small-Business (50 or fewer emp.) 4.5/5 "Great tool - doing better with support" What do you like about FormAssembly? FormAssembly provides a lot of flexibility with a relatively straightforward development environment. We use the forms for a variety of purposes, incl ### 5 Cons or Disadvantages of FormAssembly ##### 1. Limited Customization Users experience **limited customization** options, frustrating branding flexibility and efficiency when managing multiple forms with FormAssembly. [ See 6 mentions ](https://www.g2.com/products/formassembly/reviews?filters%5Bsentiment_snippet%5D=1906566&qs=pros-and-cons#reviews) See Related User Reviews ML Mikes L. Small-Business (50 or fewer emp.) 4.5/5 "FormAssembly, Powered to Expand Workflow Management, but High Expenses Billed" What do you dislike about FormAssembly? I found FormAssembly quite inflexible, and this makes users get bored with some designs The program limits the reporting capabilities and this makes ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Enterprise (\> 1000 emp.) 4.0/5 "Flexible Form Builder with Seamless Salesforce Integration, But Advanced Features Can Be Costly" What do you dislike about FormAssembly? Some advanced features, such as like complex logic or deeper integrations, can require technical setup or higher-tier plans, which may limit flexibili ##### 2. Missing Features Users find the **missing features** of FormAssembly, like CRM connectors and PDF attachments, limit their efficiency. [ See 5 mentions ](https://www.g2.com/products/formassembly/reviews?filters%5Bsentiment_snippet%5D=1906308&qs=pros-and-cons#reviews) See Related User Reviews ![Anne O.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Anne O.") AO Anne O. Small-Business (50 or fewer emp.) 4.0/5 "Versatile Applications for all Nonprofits" What do you dislike about FormAssembly? I wish it had a built-in connector to Salesforce and other CRMs which would make a lot of our work easier when trying to collate data into our databas ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Enterprise (\> 1000 emp.) 4.0/5 "Flexible Form Builder with Seamless Salesforce Integration, But Advanced Features Can Be Costly" What do you dislike about FormAssembly? Some advanced features, such as like complex logic or deeper integrations, can require technical setup or higher-tier plans, which may limit flexibili ##### 3. Expensive Users find FormAssembly **expensive** , particularly when accessing advanced features that are essential for their projects. [ See 4 mentions ](https://www.g2.com/products/formassembly/reviews?filters%5Bsentiment_snippet%5D=1908279&qs=pros-and-cons#reviews) See Related User Reviews ML Mikes L. Small-Business (50 or fewer emp.) 4.5/5 "FormAssembly, Powered to Expand Workflow Management, but High Expenses Billed" What do you dislike about FormAssembly? I found FormAssembly quite inflexible, and this makes users get bored with some designs The program limits the reporting capabilities and this makes ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Enterprise (\> 1000 emp.) 4.0/5 "Flexible Form Builder with Seamless Salesforce Integration, But Advanced Features Can Be Costly" What do you dislike about FormAssembly? Some advanced features, such as like complex logic or deeper integrations, can require technical setup or higher-tier plans, which may limit flexibili ##### 4. Limitations Users experience **limitations in features and flexibility** , particularly with advanced options and customization capabilities. [ See 3 mentions ](https://www.g2.com/products/formassembly/reviews?filters%5Bsentiment_snippet%5D=1908140&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Enterprise (\> 1000 emp.) 4.0/5 "Flexible Form Builder with Seamless Salesforce Integration, But Advanced Features Can Be Costly" What do you dislike about FormAssembly? Some advanced features, such as like complex logic or deeper integrations, can require technical setup or higher-tier plans, which may limit flexibili ![Paula T.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Paula T.") PT Paula T. Mid-Market (51-1000 emp.) 5.0/5 "Powerful, User-Friendly, Must-Have Platform" What do you dislike about FormAssembly? There are only a few things I'd improve. Some of more advanced features often come at additional cost, and it sometimes feels like the ones we need mo ##### 5. Pricing Issues Users find **pricing issues** limiting, as advanced features often come at a premium, restricting access for smaller teams. [ See 3 mentions ](https://www.g2.com/products/formassembly/reviews?filters%5Bsentiment_snippet%5D=1906142&qs=pros-and-cons#reviews) See Related User Reviews ML Mikes L. Small-Business (50 or fewer emp.) 4.5/5 "FormAssembly, Powered to Expand Workflow Management, but High Expenses Billed" What do you dislike about FormAssembly? I found FormAssembly quite inflexible, and this makes users get bored with some designs The program limits the reporting capabilities and this makes ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Enterprise (\> 1000 emp.) 4.0/5 "Flexible Form Builder with Seamless Salesforce Integration, But Advanced Features Can Be Costly" What do you dislike about FormAssembly? Some advanced features, such as like complex logic or deeper integrations, can require technical setup or higher-tier plans, which may limit flexibili ![Ruth M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Ruth M.") RM Ruth M. Associate Director, Graduate Admissions Mid-Market (51-1000 emp.) 7/31/2026 "Easy Salesforce Connection with Flexible Customization" 4.5/5 What do you like best about FormAssembly? connecting to Salesforce, somewhat easy to use, customizable Review collected by and hosted on G2.com. What do you dislike about FormAssembly? when wanting to customize, it can get complicated. but the support help is great Review collected by and hosted on G2.com. What problems is FormAssembly solving and how is that benefiting you? sending immediate information to the CRM Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Verified User in Hospital & Health Care](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Hospital & Health Care") AH Verified User in Hospital & Health Care Enterprise (\> 1000 emp.) 7/21/2026 "FormAssembly Makes Form Building Easy and Intuitive" 5/5 What do you like best about FormAssembly? FormAssembly is very user-friendly, and you can build a form with little to no training needed. Review collected by and hosted on G2.com. What do you dislike about FormAssembly? When using workflows, you always have to build the form first. It would be better if the form creation were integrated into the workflow builder, so you could build the form as part of setting up the workflow. Review collected by and hosted on G2.com. What problems is FormAssembly solving and how is that benefiting you? FormAssembly has added AI, and it makes it much easier for me to complete my tasks. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Verified User in Higher Education](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Higher Education") AH Verified User in Higher Education Mid-Market (51-1000 emp.) 7/27/2026 "Accessible and Useful Forms" 5/5 What do you like best about FormAssembly? Our account representative is extremely helpful and they are always working to improve and expand their offerings Review collected by and hosted on G2.com. What do you dislike about FormAssembly? There are more limitations to the functionality than I would prefer and many things that see like they are 'basic' functions are an added cost. Review collected by and hosted on G2.com. What problems is FormAssembly solving and how is that benefiting you? They are helping us make accessible forms that work for all of our audiences and are easily embedded in locations convenient to them Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Daniel A.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Daniel A.") DA Daniel A. CRM & Marketing Automation Lead Mid-Market (51-1000 emp.) 4/27/2026 "Powerful Salesforce Connectors and Flexible Conditional Logic" 4.5/5 What do you like best about FormAssembly? The Salesforce connectors and the conditional logics. Review collected by and hosted on G2.com. What do you dislike about FormAssembly? The UI/UX could be better overall, and particularly when it comes to the look and feel of the forms, how they’re filled out, and the CSS. Also, it’s not a cheap tool. Review collected by and hosted on G2.com. What problems is FormAssembly solving and how is that benefiting you? It helps us to close the GAP between the data we own and our automations. We use it a lot to conduct events invitations and lead generation. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Verified User in Arts and Crafts](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Arts and Crafts") AA Verified User in Arts and Crafts Small-Business (50 or fewer emp.) 5/19/2022 "Excellent features" 4.5/5 What do you like best about FormAssembly? The ability to create custom workflows and form handoffs is huge. This has allowed us to create a smooth process for employee reimbursement requests from initial submission, to approval, to disbursement. Review collected by and hosted on G2.com. What do you dislike about FormAssembly? I hope the certification program continues as that was very helpful in learning the system. Review collected by and hosted on G2.com. Recommendations to others considering FormAssembly: This is a great product, but I highly recommend going through the certification process and learning the tools and features before fully implementing the forms. Review collected by and hosted on G2.com. What problems is FormAssembly solving and how is that benefiting you? We use Form Assembly to collect valuable internal information and surveys, accept credit card payments, process program inquiries, and we are working on using workflow to build out multi user approval processes. Review collected by and hosted on G2.com. Show More 4/27/2026 Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Verified User in Non-Profit Organization Management](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Non-Profit Organization Management") AN Verified User in Non-Profit Organization Management Mid-Market (51-1000 emp.) 7/24/2026 "Easy Form Building, but Inconsistent Connector Behavior" 3/5 What do you like best about FormAssembly? I like that it's easy for end users to build forms. Review collected by and hosted on G2.com. What do you dislike about FormAssembly? I dislike some of the inconsistent connector behavior that I have created tickets about recently. See case #00432639 for the open FormAssembly bugs that are causing us issues. Review collected by and hosted on G2.com. What problems is FormAssembly solving and how is that benefiting you? Allowing non-technical users to create donor-facing forms, which are handed off to technical users for integrations to CRM. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Sai R.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Sai R.") SR Sai R. Director of IT Mid-Market (51-1000 emp.) 3/23/2026 "Simple, Seamless Data Collection and CRM Integration" 5/5 What do you like best about FormAssembly? Formassembly makes it simple and straightforward to collect data and integrate it seamlessly with our CRM, without requiring complex application development or any coding. Review collected by and hosted on G2.com. What do you dislike about FormAssembly? There isn’t much to say overall, except that I do run into a few glitches from time to time. Review collected by and hosted on G2.com. What problems is FormAssembly solving and how is that benefiting you? Redeeming coupons, scheduling event registrations, and collecting information about participants in a program are all straightforward. I also like using prefilled forms with unique links, which makes it easier to gather the right details without extra back-and-forth. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Paula T.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Paula T.") PT Paula T. Business Analyst and Salesforce Administrator Mid-Market (51-1000 emp.) 10/21/2025 "Powerful, User-Friendly, Must-Have Platform" 5/5 What do you like best about FormAssembly? What I like the most about Form Assembly is how user friendly it is, while still allowing customisation to fit our business needs. I also appreciate that new features are added regularly, and their support team is absolutely amazing. The integration with Salesforce, which we use the most, is reliable and works seamlessly. Form Assembly is basically plug and play product, implementation took no time, as soon as we had log we immediately jumped in creating first form. Review collected by and hosted on G2.com. What do you dislike about FormAssembly? There are only a few things I'd improve. Some of more advanced features often come at additional cost, and it sometimes feels like the ones we need most are at the higher-tier plans. For standard fields and connections it works perfectly but when working with repeaters or more complex setups things can get a bit tricky and may even require some coding. It would also be great to have more options for field types especially with date and time fields, which can get challenging to manage at times. Review collected by and hosted on G2.com. What problems is FormAssembly solving and how is that benefiting you? Form assembly helps us streamline data collection and automate workflows by connecting web forms directly with Salesforce. It eliminates manual data entry, reduces errors and ensures information flows smoothly between systems, saving time and keeping our processes efficient and consistent Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic Review from Pop Up ![Verified User in Non-Profit Organization Management](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Non-Profit Organization Management") AN Verified User in Non-Profit Organization Management Small-Business (50 or fewer emp.) 7/23/2026 "Flexible, Feature-Rich Platform with Great Integrations and UI" 4/5 What do you like best about FormAssembly? Its flexibility and features, integrations, UI Review collected by and hosted on G2.com. What do you dislike about FormAssembly? Support was sometimes disappointing. Lacks AI capabilities, performancewise- search doesn't always work properly. When someone leaves, there isn't a way to bulk assign form permissions to another user. Review collected by and hosted on G2.com. What problems is FormAssembly solving and how is that benefiting you? Communication with non CRM users and documentation into Salesforce. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Verified User in Higher Education](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Higher Education") AH Verified User in Higher Education Mid-Market (51-1000 emp.) 7/23/2026 "Easy to Use, Seamless Integration, and Solid Performance" 4/5 What do you like best about FormAssembly? easy to use seemless integration, good performance okay pricing support was okay not quite used AI yet. Review collected by and hosted on G2.com. What do you dislike about FormAssembly? there are limitation in the form., field ui/ux and integration. Review collected by and hosted on G2.com. What problems is FormAssembly solving and how is that benefiting you? it is easy to use and easy to implement Review collected by and hosted on G2.com. 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