--- title: FormAssembly Reviews meta\_title: 'FormAssembly Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 425 reviews by the users' company size, role or industry to find out how FormAssembly works for a business like yours. aggregate\_rating: rating\_value: 4.4 review\_count: 425 scale: '5' date\_modified: '2026-08-11' parent\_category: name: Content Management url: https://www.g2.com/categories/content-management --- # FormAssembly Reviews & Product Details Visit Website FormAssembly is an enterprise data collection and automation platform that enables organizations to capture clean, compliant data from the start. FormAssembly turns secure web forms into governed data collection workflows. From the moment information is submitted, it is validated, structured, and routed reliably into systems of record, like Salesforce. With AI-assisted guidance from Fai, teams can design sophisticated workflows faster without sacrificing control or compliance. * * * Product Website FormAssembly Seller [FormAssembly Inc.](https://www.g2.com/sellers/formassembly-inc) Discussions [FormAssembly Community](https://www.g2.com/products/formassembly/discuss) Languages Supported Afrikaans, Arabic, Bulgarian, Danish, German, Greek, English, French, Japanese, Dutch, Portuguese, Slovak, Slovenian, Spanish, Turkish, Chinese (Simplified) Solution Type All-in-One Overview by Steven Watkins (Marketing Automation Specialist at FormAssembly) Show More ## Value at a Glance Averages based on real user reviews. ### Time to Implement 2 months [ View More Pricing Information ](https://www.g2.com/products/formassembly/pricing) ## FormAssembly Integrations (12) What do users say about integrations? Verified by FormAssembly [ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Agentforce Education (formerly Salesforce Education Cloud) ](https://www.g2.com/products/agentforce-education-formerly-salesforce-education-cloud/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Agentforce Marketing (formerly Salesforce Marketing Cloud) ](https://www.g2.com/products/agentforce-marketing-formerly-salesforce-marketing-cloud/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Agentforce Sales (formerly Salesforce Sales Cloud) ](https://www.g2.com/products/agentforce-sales-formerly-salesforce-sales-cloud/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Agentforce Service (formerly Salesforce Service Cloud) ](https://www.g2.com/products/agentforce-service-formerly-salesforce-service-cloud/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Box ](https://www.g2.com/products/box/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") ClickUp ](https://www.g2.com/products/clickup/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Dropbox ](https://www.g2.com/products/dropbox/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Form-Wizard ](https://www.g2.com/products/form-wizard/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Microsoft Excel ](https://www.g2.com/products/microsoft-excel/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Microsoft SharePoint ](https://www.g2.com/products/microsoft-sharepoint/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Salesforce Agentforce ](https://www.g2.com/products/salesforce-agentforce/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Salesforce Headless 360 Platform (formerly Salesforce Platform) ](https://www.g2.com/products/agentforce-360-platform-formerly-salesforce-platform/reviews) Show More ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") G Verified User Small-Business (50 or fewer emp.) 7/21/2026 "Has potential but needs improved support" 2.5/5 What do you like best about FormAssembly? I use FormAssembly for integration and form management, which is crucial for my work at a small nonprofit. The platform's point-and-click interface makes it easier for me to manage these tasks without needing an external developer. I also appreciate the customization options which allow for some flexibility in how we use the tool. Review collected by and hosted on G2.com. What do you dislike about FormAssembly? I find it challenging to work with FormAssembly, and the support has been unreliable. The UI for 'Build' is tedious to work and troubleshoot within. There were times when I reached out to support and had a support case open for months without hearing back, which felt unprofessional. I wish they offered timely, reliable support. There is a need for a more intuitive UI and helpful troubleshooting features. I believe FormAssembly has a lot of potential, but refinements are needed to achieve that potential. Review collected by and hosted on G2.com. What problems is FormAssembly solving and how is that benefiting you? FormAssembly connects Salesforce, Stripe, and our website, acting as an integration hub. It allows us to manage forms without an external developer. While it's okay for simple use cases, complex forms are challenging to configure and troubleshoot, and support needs improvement. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Verified User in Non-Profit Organization Management](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Non-Profit Organization Management") AN Verified User in Non-Profit Organization Management Mid-Market (51-1000 emp.) 7/24/2026 "Easy Form Building, but Inconsistent Connector Behavior" 3/5 What do you like best about FormAssembly? I like that it's easy for end users to build forms. Review collected by and hosted on G2.com. What do you dislike about FormAssembly? I dislike some of the inconsistent connector behavior that I have created tickets about recently. See case #00432639 for the open FormAssembly bugs that are causing us issues. Review collected by and hosted on G2.com. What problems is FormAssembly solving and how is that benefiting you? Allowing non-technical users to create donor-facing forms, which are handed off to technical users for integrations to CRM. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller WM Will M. Small-Business (50 or fewer emp.) 2/9/2023 "Great for collecting applications for out organization!" 3/5 What do you like best about FormAssembly? I like that we can continually count on FormAssembly to meet our need. Review collected by and hosted on G2.com. What do you dislike about FormAssembly? My main dislike is that Forms don't look very appealing. They could look better. Review collected by and hosted on G2.com. What problems is FormAssembly solving and how is that benefiting you? Applications for non-profit after school program. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller SG Sravanth G. Enterprise (\> 1000 emp.) 2/2/2023 "It does a decent job of building forms" 2.5/5 What do you like best about FormAssembly? Easy integration with Salesforce, allows for conditional questions Review collected by and hosted on G2.com. What do you dislike about FormAssembly? There are few key areas that could use improvement in terms of UX. Review collected by and hosted on G2.com. What problems is FormAssembly solving and how is that benefiting you? Helps us create no-frills subscription forms and integrates with our CDP - Saleforce CRM. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Verified User in Non-Profit Organization Management](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Non-Profit Organization Management") AN Verified User in Non-Profit Organization Management Small-Business (50 or fewer emp.) 2/16/2022 "Dependable, but room to improve" 3/5 What do you like best about FormAssembly? I like the ease with which it integrates into salesforce! Review collected by and hosted on G2.com. What do you dislike about FormAssembly? Still not very user-friendly. While this has definitely improved over the years, it makes customizing the forms a lot harder than it needs to be. It still feels a few years behind tools like survey monkey and even googles forms in ease of use. Review collected by and hosted on G2.com. Recommendations to others considering FormAssembly: You might want to consider having nicer account reps. Ours had her camera off when she raised our contract pricing and literally read from a script. Review collected by and hosted on G2.com. What problems is FormAssembly solving and how is that benefiting you? We are solely using it for our event registrations and email subscribers with Targetx. If not for the synchronization with Targetx we currently don't have a larger need for this service. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: Seller invite ![Shivashwor J.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Shivashwor J.") SJ Shivashwor J. Software Developer Mid-Market (51-1000 emp.) 11/30/2021 Business partner of the seller or seller's competitor, not included in G2 scores. "FormAssembly building your form in 60 seconds" 2.5/5 What do you like best about FormAssembly? I find it easy to build FormAssembly quickly and change customer requirements Review collected by and hosted on G2.com. What do you dislike about FormAssembly? The minimum price is higher for a single professional user, and the lower the price the more customers would use it Review collected by and hosted on G2.com. What problems is FormAssembly solving and how is that benefiting you? It is easy to use but also saves time. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ![Verified User in Non-Profit Organization Management](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Non-Profit Organization Management") AN Verified User in Non-Profit Organization Management Small-Business (50 or fewer emp.) 2/23/2021 "Not the best data collectio, not the worst" 3/5 What do you like best about FormAssembly? I like the numerous connectors and the support is excellent. Review collected by and hosted on G2.com. What do you dislike about FormAssembly? I hate the mapping system and how outdated FA feels. Also that there is no way to use it in Salesforce. And the text editor sucks. I hate that you have to go into theme to change the text formats, it doesn't make sense and I want to be able to edit as I go just like any other text editor... Review collected by and hosted on G2.com. What problems is FormAssembly solving and how is that benefiting you? Data collection, email collection (of course). Benefits are that we can produce unlimited forms for unlimited responses and the mapping to Salesforce generally works as intended as well as connection to Mailchimp. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Verified User in Program Development](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Program Development") AP Verified User in Program Development Mid-Market (51-1000 emp.) 4/13/2020 "Helps meet our org's needs but technical experience required" 2.5/5 What do you like best about FormAssembly? Ability to link to our Salesforce database and send out (and track) individualized surveys that are linked to existing data Review collected by and hosted on G2.com. What do you dislike about FormAssembly? The interface is not super user-friendly; Need a high level of technical expertise to successfully create forms and link them with Salesforce without the help of external sources. Review collected by and hosted on G2.com. Recommendations to others considering FormAssembly: I recommend having someone in house with technical expertise. Review collected by and hosted on G2.com. What problems is FormAssembly solving and how is that benefiting you? We really appreciate the benefit of having form responses easily linked to existing participant data. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Verified User in Higher Education](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Higher Education") AH Verified User in Higher Education Enterprise (\> 1000 emp.) 4/14/2020 "Hundreds of ways to use it, if you can figure it them out." 3/5 What do you like best about FormAssembly? The Enterprise version of the software enables various and detailed configuration control. Review collected by and hosted on G2.com. What do you dislike about FormAssembly? Getting the forms to connect properly to other software (e.g., Salesforce) can be tedious. Review collected by and hosted on G2.com. What problems is FormAssembly solving and how is that benefiting you? We collect RFIs on our website as well as event registrations. The FormAssembly connectors enable us to populate data in our CRM with more parameters than with the html forms we had been using previously. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Verified User in Higher Education](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Higher Education") UH Verified User in Higher Education Small-Business (50 or fewer emp.) 3/20/2018 "Form Assembly has great SF integration but challenging to use " 2.5/5 What do you like best about FormAssembly? I like that Form Assembly has a plug-in to auto-populate Salesforce. There are very few technologies that do this (at least as of when we researched last year) so this is a big plus! Review collected by and hosted on G2.com. What do you dislike about FormAssembly? The tool itself has limited capabilities - e.g. we can't do more complex matrix-like survey questions. Also the Salesforce integration is challenging in that if we make seemingly simple changes to the survey (e.g. moving the order of questions), it becomes very difficult to transfer the Salesforce-population formulas and creates a lot of work. Review collected by and hosted on G2.com. What problems is FormAssembly solving and how is that benefiting you? We just implemented a survey that can now populate our Salesforce database, which is very helpful for integrating our different data collection systems. We can now put our survey data in conversation with other data in order to make smarter business decisions, which we could not do before. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite ## Questions about FormAssembly? Ask real users or explore answers from the community Get practical answers, real workflows, and honest pros and cons from the G2 community or share your insights. [ Ask about FormAssembly ](https://www.g2.com/products/formassembly/discussions/new) GU Guest User What is FormAssembly used for? 0 Upvotes 0 [ Join the conversation ](https://www.g2.com/discussions/what-is-formassembly-used-for) [ View all Discussions ](https://www.g2.com/products/formassembly/discuss) ## Pricing Insights Averages based on real user reviews. ### Time to Implement 2 months ### Return on Investment 10 months ### Average Discount 16% [ View More Pricing Information ](https://www.g2.com/products/formassembly/pricing) FormAssembly Comparisons ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_42880d3f6faec2f17c9514f4c97c2f72/formstack-forms.png "Product Avatar Image") Formstack Forms 4.3/5(471) [ Compare Now ](https://www.g2.com/compare/formassembly-vs-formstack-forms) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_4daf806ef7316c988e15a20797c547bd/jotform.png "Product Avatar Image") Jotform 4.7/5(5,402) [ Compare Now ](https://www.g2.com/compare/formassembly-vs-jotform) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_3189487dc2131b54d5ff7c0edef7f9d5/typeform.png "Product Avatar Image") Typeform 4.5/5(1,017) [ Compare Now ](https://www.g2.com/compare/formassembly-vs-typeform) ##### ##### FormAssembly Features Customization Web Forms Integration Custom Fields Survey Management Survey Builder Customizable Questions Survey Distribution Survey Customization Question Branching Branding Survey Insights Data Exporting [ View More Features ](https://www.g2.com/products/formassembly/features) ## Top-Rated Alternatives [ ![Jotform](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Jotform") Jotform 4.7/5(5,402) ](https://www.g2.com/products/jotform/reviews) [ ![Typeform](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Typeform") Typeform 4.5/5(1,017) ](https://www.g2.com/products/typeform/reviews) [ ![SurveyMonkey](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "SurveyMonkey") SurveyMonkey 4.4/5(23,900) ](https://www.g2.com/products/surveymonkey/reviews) [ View All Alternatives ](https://www.g2.com/products/formassembly/competitors/alternatives) ##### Categories on G2 [Survey](https://www.g2.com/categories/survey)[Online Form Builder](https://www.g2.com/categories/online-form-builder)[Lead Capture](https://www.g2.com/categories/lead-capture) [Survey](https://www.g2.com/categories/survey)[Online Form Builder](https://www.g2.com/categories/online-form-builder)[Lead Capture](https://www.g2.com/categories/lead-capture)[Salesforce AppExchange Apps](https://www.g2.com/categories/salesforce-appexchange-apps)[No-Code Development Platforms](https://www.g2.com/categories/no-code-development-platforms)[Drag and Drop App Builder](https://www.g2.com/categories/drag-and-drop-app-builder) [Show MoreShow Less](javascript:void(0);) ##### Explore More [What platform provides secure remote desktop sharing?](https://www.g2.com/discussions/what-platform-provides-secure-remote-desktop-sharing)[Top CPQ software for streamlining sales processes](https://www.g2.com/discussions/what-is-the-top-cpq-software-for-streamlining-sales-processes)[Which admissions and enrollment management solutions streamline legacy system consolidation most effectively?](https://www.g2.com/discussions/which-admissions-and-enrollment-management-solutions-streamline-legacy-system-consolidation-most-effectively) [Which sales gamification tools are the most customizable for a complex enterprise sales org with multiple product lines and different comp structures across teams?](https://www.g2.com/discussions/which-sales-gamification-tools-are-the-most-customizable-for-a-complex-enterprise-sales-org-with-multiple-product-lines-and-different-comp-structures-across-teams)[Cassandra vs ScyllaDB for high-throughput writes: which wide column database do data engineering teams find easier to operate in production?](https://www.g2.com/discussions/cassandra-vs-scylladb-for-high-throughput-writes-which-wide-column-database-do-data-engineering-teams-find-easier-to-operate-in-production)[Pros and Cons Details](https://www.g2.com/products/formassembly/reviews?qs=pros-and-cons) [Show MoreShow Less](javascript:void(0);)