Review process is still amazing - keep it up! Review collected by and hosted on G2.com.
Additional information request instead of direct “reject” Review collected by and hosted on G2.com.
Review process is still amazing - keep it up! Review collected by and hosted on G2.com.
Additional information request instead of direct “reject” Review collected by and hosted on G2.com.

I love the interface of Forma and how quickly they pay you back. I can easily check my balance and upload claims really fast. It's also fairly transparent about what you can and cannot upload. The initial setup was really easy and straightforward, as it was set up with my account and my company. Review collected by and hosted on G2.com.
I think it could give you a better menu of items that you could add to your claims, or more options. And, also, something about subscriptions. Like, for example, when you have a recurring claim that you wanna do, you have to do it every single month. Review collected by and hosted on G2.com.
Support is consistently very helpful and responds quickly whenever I reach out. Review collected by and hosted on G2.com.
When I’m submitting reports like FSA, it can be tedious to re-enter fields I already filled out in a previous report. For example, when I submit multiple child care reports, most of the information stays the same except for the date. Review collected by and hosted on G2.com.
Quick and easy, minimal effort and quick feedback Review collected by and hosted on G2.com.
Sometimes claim rejections can be confusing as to why, but most of the time you can work through it. Review collected by and hosted on G2.com.
The UI/UX is user-friendly, and the integration with other platforms is smooth. Performance is good and delivers a solid ROI. The support provided is also good, and it uses artificial intelligence. Review collected by and hosted on G2.com.
everything was good I don't have anything in specific Review collected by and hosted on G2.com.
Clear categories and very intuitive to use UI makes it easy to submit claims and get a response within 1d. Review collected by and hosted on G2.com.
nothing specific to improve as far as my experience is concerned Review collected by and hosted on G2.com.
Forma itself is user-friendly and easy to navigate. Review collected by and hosted on G2.com.
I think the downside would be the reimbursement timeline as it gets credited the following month. Review collected by and hosted on G2.com.
Unlike alternatives tried, that have poor support or extra friction for employees, Forma seems to "just work" Review collected by and hosted on G2.com.
Communication with the employee over status of current claims remains an opportunity for improvement. Review collected by and hosted on G2.com.

It’s a super simple app for claiming company perks. Review collected by and hosted on G2.com.
Could you improve the UI and include more information about shopping directly within the Forma platform itself? Review collected by and hosted on G2.com.

There are some additional merchant supports which were introduced as part of the benefits offerings like Forte music lessons,Sleep Cycle & Fitbod, Babbel Language learning etc. Many merchants work directly from your forma wallet and you don't have to claim reimbursements separately. The list keeps growing as they're adding more merchants and products. Review collected by and hosted on G2.com.
The multisports facility is still not added as an service offering. I hope it gets added in the near future. Review collected by and hosted on G2.com.