---
title: Forma Reviews
meta_title: 'Forma Reviews 2026: Details, Pricing, & Features | G2'
meta_description: Filter 821 reviews by the users' company size, role or industry
  to find out how Forma works for a business like yours.
aggregate_rating:
  rating_value: 4.8
  review_count: 821
  scale: '5'
date_modified: '2026-08-03'
parent_category:
  name: HR
  url: https://www.g2.com/categories/hr
---

# Forma Reviews
**Vendor:** Forma  
**Category:** [Benefits Administration Software](https://www.g2.com/categories/benefits-administration)  
**Average Rating:** 4.8/5.0  
**Total Reviews:** 821
## About Forma
Companies spend millions annually on employee benefits that employees neither value nor regularly use. Founded in 2017, Forma set out to build a better model by challenging traditional one-size-fits-all approaches. Forma’s flexible benefits software helps companies offer competitive benefits packages while reducing costs and inefficiencies, by giving employees more choice and flexibility in how they spend their benefit allowances. The platform also saves HR professionals countless hours managing and supporting various point solutions. Using Forma, companies can select from a suite of products that include Lifestyle Spending Accounts, Health Spending Accounts, Health Reimbursement Arrangements, Flexible Spending Accounts, and more to design and deliver customized benefits programs–all through a single platform. Employees then have three choices to spend account funds: The Forma Store with discounted products and services, The Forma Visa Card, or claim reimbursement backed by Forma’s world-class member support team. Forma has helped hundreds of the world’s most admired companies, including Stripe, Zoom, Lululemon, and Affirm, design and support flexible, inclusive benefits programs for nearly a million employees. And, we are seeing great success with 98% customer retention, 75 NPS, and 98 CSAT ratings from members. Forma is backed by Emergence Capital and Ribbit Capital and has received numerous awards for its exponential growth, its software innovation, and as a “Great Place to Work.”



## Forma Pros & Cons
**What users like:**

- Users appreciate the **ease of use** of Forma, finding claims submission and tracking very straightforward and convenient. (148 reviews)
- Users find the **simple interface** of Forma easy to navigate and conducive to a smooth experience. (58 reviews)
- Users appreciate the **helpful customer support** of Forma, making the use of company perks enjoyable and efficient. (54 reviews)
- Users love the **submission ease** of Forma, finding it simple to claim expenses and track reimbursements effortlessly. (54 reviews)
- Users appreciate the **intuitive design** of Forma, highlighting its ease of setup and user-friendly experience. (50 reviews)
- Customer Support (49 reviews)
- Ease of Process (48 reviews)
- Users appreciate the **intuitive and easy-to-use interface** of Forma, enhancing their overall experience significantly. (44 reviews)
- Reimbursements (38 reviews)
- Response Time (37 reviews)

**What users dislike:**

- Users express frustration over **claim issues** in Forma, highlighting rejected claims and a lack of automation support. (27 reviews)
- Users express a need for **insufficient information** regarding purchase approvals and vendor availability with Forma. (26 reviews)
- Users experience **reimbursement issues** with Forma, often facing unclear guidelines and declined purchases despite eligibility. (22 reviews)
- Users express frustration with the **lack of information** , particularly regarding coverage details and approved vendor locations. (19 reviews)
- Users express frustration with **poor customer support** , citing slow response times and lack of real-time assistance. (15 reviews)
- Users express frustration with **poor support services** , often facing delays and encountering unhelpful AI responses. (14 reviews)
- Users experience **claim denials** due to missing information and face challenges with appointment availability for services. (13 reviews)
- Difficulty (13 reviews)
- Approval Delays (12 reviews)
- Users experience **category confusion** , struggling with inconsistent selections and clarity when searching for perks. (10 reviews)

## Forma Reviews
  ### 1. Great benefits to feed yourself and family

**Rating:** 4.5/5.0 stars

**Reviewed by:** Cody V. | Mid-Market (51-1000 emp.)

**Reviewed Date:** May 19, 2023

**What do you like best about Forma?**

Getting a comp perk that allowed me to get doordash, AND, at a slightly better than 1:1 value against the dollar was great for feeding me and my family.  Instead of worrying what's for dinner and the extra cost of delivery, it was a great 'treat' that it was 'free' for me.

**What do you dislike about Forma?**

While there were many available options to sign up for different gyms (or similar things), it would have been great to have something very flexible, like Classpass, to cover even more gyms in my area.

**What problems is Forma solving and how is that benefiting you?**

While I ultimately would prefer as an employee to get more money in my paycheck, if the company needs a wellness write off then it could do worse than using this app.

  ### 2. Smooth Experience

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Financial Services | Enterprise (> 1000 emp.)

**Reviewed Date:** February 28, 2024

**What do you like best about Forma?**

The overall flow of website is very smooth. Its easy to use and gives the best experience from customer side of view.

**What do you dislike about Forma?**

Nothing as of now. Some better products can be added in store.

**What problems is Forma solving and how is that benefiting you?**

Forma is solving our problems of claiming our health care expenses in a very smooth manner without any issues.

  ### 3. Super Easy to use

**Rating:** 5.0/5.0 stars

**Reviewed by:** lisa a. | Enterprise (> 1000 emp.)

**Reviewed Date:** September 21, 2023

**What do you like best about Forma?**

Everything is very intuitive on Forma. I also like the layout as it encourages my workflow.

**What do you dislike about Forma?**

I just did not know about forma prior to my company using it. I wish i knew about it before.

**What problems is Forma solving and how is that benefiting you?**

It is giving me current access to my benefits. It very easy to find the information I need on the page.

  ### 4. FORMA IS SLEPT ON!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Mike T. | Enterprise (> 1000 emp.)

**Reviewed Date:** August 24, 2023

**What do you like best about Forma?**

You can use it on literaly almost anything! I was able to buy a pair of Crocs and a set of Croc charms for my nephews birthday, at a Crocs store using my physical Forma Card! I paid NOTHING out of my pocket, even taxes!

**What do you dislike about Forma?**

Only thing i wish was more explained in detail is the listing of BRANDS we can purchase. BUT seeing that Forma can be used for almost ANYTHING, i can understand why its hard to say.

**What problems is Forma solving and how is that benefiting you?**

Forma helps solves the issue of me having to spend MY money on home office essentails! Definitely helps with my productions at work and has increased my performance!

  ### 5. Super straight forward

**Rating:** 5.0/5.0 stars

**Reviewed by:** Ernesto  R. | Enterprise (> 1000 emp.)

**Reviewed Date:** November 12, 2023

**What do you like best about Forma?**

No messi proceeds , it Is a very straightforward application

**What do you dislike about Forma?**

I hope it could have a wither open selection of categories

**What problems is Forma solving and how is that benefiting you?**

It is a very competitive benefit in the local market

  ### 6. Impressed with Support

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Computer Software | Enterprise (> 1000 emp.)

**Reviewed Date:** January 22, 2024

**What do you like best about Forma?**

I had a declined claim that I new should be covered.  I reached out to support and had a normal conversation with them which then led to them approving my claim.  I was suprised how easy it was to get in touch with an understanding person who listened to me.

**What do you dislike about Forma?**

Nothing so far, I found the site very easy to use.

**What problems is Forma solving and how is that benefiting you?**

I love using Forma to submit my quailified health claims.

  ### 7. It's so easy to reimburse!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Daniel C. | Enterprise (> 1000 emp.)

**Reviewed Date:** June 12, 2023

**What do you like best about Forma?**

I'm healthier because of Forma; no more traffic!
Forma allowed me to buy a bike to go to work! Forma has many features! If I had to highlight one, it would be the reimbursement system. It's so easy and fast to reimburse! People are used to old school reimbursement tools and will be surprised by simple things like having slashes automatically entered when filling a date

**What do you dislike about Forma?**

Most suggested benefits are US based, so it would be nice to have things for other regions. That's not a big problem, as the system allows us to chose local benefits and reimburse them.

**What problems is Forma solving and how is that benefiting you?**

Easy wellness benefits around the globe

  ### 8. Additional Benefit - UChoose via Forma

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Human Resources | Enterprise (> 1000 emp.)

**Reviewed Date:** August 16, 2023

**What do you like best about Forma?**

Forma is an easy to use app that actually pays me benefit dollars for actvities that fit  my current needs.  It has help suppliment expenses for mt kids travel sports.

**What do you dislike about Forma?**

Making sure that all of the documentation meets the Forma criteria for submitting expense. I just submitted and expese using my Venmo app as proof of purchase and the claim was aproved which is great!

**What problems is Forma solving and how is that benefiting you?**

Forma allows my compnay to tailor benefit options that meet people in differet stages of their life.  It helps to give a wide varity of activities that people can be reimbursed for versus leaving some people out becuase they didn't meet certain criteria to be eligable.

  ### 9. Forma is an amazing App , very easy  , fast  to use

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Information Technology and Services | Enterprise (> 1000 emp.)

**Reviewed Date:** January 17, 2024

**What do you like best about Forma?**

never had an issue with it , very easy to use

**What do you dislike about Forma?**

as a user I dont see any downside to Forma

**What problems is Forma solving and how is that benefiting you?**

I submit my claims very fast and I get my money back quick :)

  ### 10. The website is very user-friendly and clear

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Automotive | Enterprise (> 1000 emp.)

**Reviewed Date:** September 05, 2023

**What do you like best about Forma?**

I love how cleanly set up it is, with no extra buttons or information that isn't needed. It is very clear and fun to use. I know exactly what is covered under my lifestyle account and submitting receipts is easy. I also have gotten approval on all my receipts within a few hours.

**What do you dislike about Forma?**

There are no downsides I can think of. The website is awesome and has been a great perk for working at my company.

**What problems is Forma solving and how is that benefiting you?**

It is a lifestyle account for our company's associates. We input different receipts from specific categories that count for the lifestyle account and get reimbursed.

  ### 11. Extremely convenient

**Rating:** 5.0/5.0 stars

**Reviewed by:** Penny S. | Sr Specialty Support Benefits , Enterprise (> 1000 emp.)

**Reviewed Date:** June 26, 2023

**What do you like best about Forma?**

The site is very intuitive, its extremely easy and efficient to file a claim and I've never waited more than 48 hours for confirmation that a claim has been accepted/approved.

**What do you dislike about Forma?**

I have yet to find any downsides or anything to dislike about Forma.  I'm very happy with my experience, thus far.

**What problems is Forma solving and how is that benefiting you?**

Forma is administering the U Choose program for UKG, allowing employees to use money quarterly for their self care, wellness and worklpace experience and get reimbursed.  Forma handles the claim processing through their website.  Employees can quickly fill out a claim form and upload receipts for reimbursement

  ### 12. Quick and easy to use

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Leisure, Travel & Tourism | Mid-Market (51-1000 emp.)

**Reviewed Date:** February 22, 2024

**What do you like best about Forma?**

Easy to use the Website to claim. Easy to ask questions. 
Got to know that there is Play store app as well!

**What do you dislike about Forma?**

Wish it had more items in Forma store that are discounted. Will be nice to know what's available to claim in the app itself.

**What problems is Forma solving and how is that benefiting you?**

Quick way to upload claims and seek benefit

  ### 13. painless and easy to use

**Rating:** 5.0/5.0 stars

**Reviewed by:** Frauke K. | Mid-Market (51-1000 emp.)

**Reviewed Date:** November 12, 2023

**What do you like best about Forma?**

very effective and clear set up - fast turnover times

**What do you dislike about Forma?**

seriosly nothing to dislike here, I've never had an issue

**What problems is Forma solving and how is that benefiting you?**

easy setup and management of my wellness benefits program

  ### 14. Awesome and hassle free

**Rating:** 5.0/5.0 stars

**Reviewed by:** Ashley F. | Sales Development Representative, Mid-Market (51-1000 emp.)

**Reviewed Date:** July 06, 2023

**What do you like best about Forma?**

How Forma administers benefits is extremely easy to use and understand. You can see what you have for the quarter or yearly max; it gives suggestions on items that are already approved. But my favorite part is that you can use a virtual card instead of waiting to be reimbursed.

**What do you dislike about Forma?**

I don't have many dislikes. Once there was confusion on an item I was trying to get reimbursed since I got a similar thing approved a few months prior. The team was so quick to answer my question and to make sure I understood the error.

**What problems is Forma solving and how is that benefiting you?**

Forma helps the company I work for easily administer additional benefits. I can go in and  easily choose how to spend the funds that are available to me in a quick and eay way.

  ### 15. its an easy tool to submit our PREKS invoices - love to use it

**Rating:** 5.0/5.0 stars

**Reviewed by:** Ayman F. | Enterprise (> 1000 emp.)

**Reviewed Date:** June 14, 2023

**What do you like best about Forma?**

The user-friendly and fast submission doe not need any knowledge transfer and can be learned by yourself and used with ease . This is the type of tool that I would like to use in the future.

**What do you dislike about Forma?**

Nothing, it is easy to use and serves the purpose without spending a lot of time trying to understand how to use the tool, but its 1,2,3 and voila, you are done with your submission.

**What problems is Forma solving and how is that benefiting you?**

I use the tool to submit my PREKS request and get embraced back by the company, so it solves the issue of manual submission and attach the receipts to the form.

  ### 16. Survey Review

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Health, Wellness and Fitness | Mid-Market (51-1000 emp.)

**Reviewed Date:** April 02, 2024

**What do you like best about Forma?**

Easy to Upload Receipt and once approved money is deposit without me doing anything.

**What do you dislike about Forma?**

Nothing everything is simple and approval is fast.

**What problems is Forma solving and how is that benefiting you?**

Forma helps me go out and stay healthy and go outdoor

  ### 17. Easy Benefits Administration Process

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Information Technology and Services | Enterprise (> 1000 emp.)

**Reviewed Date:** January 16, 2024

**What do you like best about Forma?**

The benefits and steps to file and review claims are great, easy, accessible

**What do you dislike about Forma?**

Nothing really; I find it very easy to use

**What problems is Forma solving and how is that benefiting you?**

Allowing me to take full advantage of my employer's wellness program

  ### 18. Great Experience

**Rating:** 5.0/5.0 stars

**Reviewed by:** Robert C. | Enterprise (> 1000 emp.)

**Reviewed Date:** July 06, 2023

**What do you like best about Forma?**

Forma's program on finding harmony at work and in life has proven to be a valuable resource in my ongoing pursuit of balance and fulfillment. With its thoughtful approach and practical strategies, Forma has helped me navigate the complexities of juggling professional responsibilities and personal well-being. I love the comprehensive schemes of balancing work, life, and wellness.

**What do you dislike about Forma?**

I have none (yet) as everything has been very well for me.

**What problems is Forma solving and how is that benefiting you?**

Forma's program on finding harmony at work and in life has been a valuable resource in my quest for balance and fulfillment.

  ### 19. Really nice application

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Information Technology and Services | Enterprise (> 1000 emp.)

**Reviewed Date:** February 01, 2024

**What do you like best about Forma?**

It works smoothly and seamlessly. Things are intuitive, and it has a clean design

**What do you dislike about Forma?**

I        don't       see        any          issue

**What problems is Forma solving and how is that benefiting you?**

Forma is providing me with wallets

  ### 20. Interesting Platform, Feels unfinished

**Rating:** 3.5/5.0 stars

**Reviewed by:** Verified User in Health, Wellness and Fitness | Mid-Market (51-1000 emp.)

**Reviewed Date:** June 22, 2023

**What do you like best about Forma?**

Forma makes it really easy to see what programs are offered by default for reimbursement - and you can purchase those directly in the app (nice!). They also make the submission process clean (including things like seeing acceptable balance)

**What do you dislike about Forma?**

The app feels slightly unfinished in places. The overall look and feel leaves somethings to be desired. The default programs offered are thin. When a reimbursement is denied, there is little feedback and support when talking to their human support team unfortunately - kind of holding a party line of "this is all that's accepted but you can try again."

**What problems is Forma solving and how is that benefiting you?**

For me, Forma allows me to track my balances and submissions for company-sponsored reimbursement programs (wellness, office, PD, etc.). This beats previous resources like expensify that mean you have to track what is remaining or not.

  ### 21. Intuitive interface!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Information Technology and Services | Enterprise (> 1000 emp.)

**Reviewed Date:** December 03, 2023

**What do you like best about Forma?**

It was very easy and simple to navigate!

**What do you dislike about Forma?**

Would prefer to be able to opt the default balance as my payment amount (useful when the item I'm trying to reimburse exceeds the existing balance so that i don't have to manually type out the cost)

**What problems is Forma solving and how is that benefiting you?**

Easily being able to submit my reimbursements for expenses.

  ### 22. User friendly and allows me to see my pending transactions

**Rating:** 5.0/5.0 stars

**Reviewed by:** Katya M. | Enterprise (> 1000 emp.)

**Reviewed Date:** June 06, 2023

**What do you like best about Forma?**

I like that there are are different categories and subcategoires that you can choose when making your claim for something. To be honest I haven't used any porgram like this, but it'll be hard to compare to this.

**What do you dislike about Forma?**

So far I haven't had a problem with the interface. My one thing they could improve on is to maybe help with how to talk to a help desk when you can't access your account on the mobile app.

**What problems is Forma solving and how is that benefiting you?**

Forma is solving an issue on the afforability when it comes to wellness and personal development. It allows employees to be reimbursted for any purchases going towards wellness.

  ### 23. Forma

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Sports | Enterprise (> 1000 emp.)

**Reviewed Date:** March 31, 2024

**What do you like best about Forma?**

Easy to use, with a good user experience

**What do you dislike about Forma?**

I would like to be updated on how I'm moving, maybe every month.

**What problems is Forma solving and how is that benefiting you?**

Keep the company informed about my tickets related to fitness classes

  ### 24. Amazing Program!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Events Services | Mid-Market (51-1000 emp.)

**Reviewed Date:** September 28, 2023

**What do you like best about Forma?**

It's not just a benefit, it's a lifestyle perk. The eligible options make life a little bit easier. In addition, Forma's platform is very intuitive and easy to use.

**What do you dislike about Forma?**

The only hiccup was not really due to Forma. Our company did not initially provide any explanation about the program, so there was a lot of confusion about the eligible items and taxation.

**What problems is Forma solving and how is that benefiting you?**

I can purchase additional items that I want (not need) and may typically hesitate to get because it is outside of my budget.

  ### 25. Always prompt, easy, and convenient!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Robert M. | Small-Business (50 or fewer emp.)

**Reviewed Date:** October 03, 2023

**What do you like best about Forma?**

I've really enjoyed the ease of navigation on the site.  The ease of submitting a claim. And lastely the customer service.

**What do you dislike about Forma?**

I have no dislikes.  The platform is ver user friendly.

**What problems is Forma solving and how is that benefiting you?**

They are assisting employess, like myself, the ease of utilizing company benefits with ease.

  ### 26. Very responsive

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Semiconductors | Enterprise (> 1000 emp.)

**Reviewed Date:** December 05, 2023

**What do you like best about Forma?**

The response team is very quick, and using forma has helped me find new activities to try without breaking the bank

**What do you dislike about Forma?**

Specific Catergories can be a downfall, but overall quite extensive.

**What problems is Forma solving and how is that benefiting you?**

It is solving the lack of funds people may have to try new things and really grow as a human.

  ### 27. Great Program!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Manufacturing | Enterprise (> 1000 emp.)

**Reviewed Date:** September 11, 2023

**What do you like best about Forma?**

Well i think it is a Great Program to have. It really help me to be able to afford taking family on vaction again. Its been a while for us , but thanks to Forma, we had to opportunity to travel again. Thanks Forma.....

**What do you dislike about Forma?**

There are no downside as afar as i can tell. Overall its a great option for people that are trying to budget.

**What problems is Forma solving and how is that benefiting you?**

Just to be able to take a break from work stress or be able to do something nice for myself, or just getting of of a bind.

  ### 28. Easy to use

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Human Resources | Enterprise (> 1000 emp.)

**Reviewed Date:** December 19, 2023

**What do you like best about Forma?**

Forma is easy to use, intuitive and clear, great service

**What do you dislike about Forma?**

The font can be small but nothing major.

**What problems is Forma solving and how is that benefiting you?**

It makes using Perks+ very easy and intuitive. It's fun to use and helps me get reimbursed for our benefits. I also appreciate the reminder emails.

  ### 29. Straightforward user experience

**Rating:** 5.0/5.0 stars

**Reviewed by:** Eli P. | Senior Product Designer, Jira Align, Enterprise (> 1000 emp.)

**Reviewed Date:** September 08, 2023

**What do you like best about Forma?**

- Simplicity and ease of use
- Great UI
- Sense of trust when I submit a claim, I don't worry about whether the claim went through or if the system even accepted it.

**What do you dislike about Forma?**

I actually can't think of anything. Tried finding something I dislike, but couldn't find anything.

**What problems is Forma solving and how is that benefiting you?**

Centralizing my non-medical benefits in one place.

  ### 30. IC Package CAD Designer

**Rating:** 5.0/5.0 stars

**Reviewed by:** Melissa E. | Mid-Market (51-1000 emp.)

**Reviewed Date:** November 03, 2023

**What do you like best about Forma?**

The services you are allowed to use, like massages

**What do you dislike about Forma?**

I don't dislike anything it's a wonderful perk

**What problems is Forma solving and how is that benefiting you?**

It provides me with the awareness to take care of myself

  ### 31. Easy to use, Very convenient!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Automotive | Enterprise (> 1000 emp.)

**Reviewed Date:** November 28, 2023

**What do you like best about Forma?**

Forma is a great way to help associates with a spending account. Setting up the account and submitting receipts is very simple.

**What do you dislike about Forma?**

I dont have any complaints about Forma. There is nothing to dislike!

**What problems is Forma solving and how is that benefiting you?**

Forma is helping company associates feel appreciated by giving us a FSA. This helps our moral and motivates us.

  ### 32. Great customer service

**Rating:** 5.0/5.0 stars

**Reviewed by:** Louis T. | Enterprise (> 1000 emp.)

**Reviewed Date:** June 13, 2023

**What do you like best about Forma?**

If, I have an issue with a submission to the site. Customer support is always helpful and gets me the information I need. In a couple of instances, I had to contact customer support. Within a very reasonable time, I had someone working on my claim, helping me correct what was wrong and having my claim approved.

**What do you dislike about Forma?**

In a couple of cases, I have gotten denied, and the system was unclear as to why; I was just rejected. If there could be more info on why or what to do would be great.

**What problems is Forma solving and how is that benefiting you?**

It enables me to purchase selected items approved by my company and get reimbursed. It has been truly amazing to buy selected items for health and wellness to help my family, and I enjoy getting out more quickly and with less hassle.

  ### 33. Great options for using the funds in the Forma account and a very easy process.

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Information Technology and Services | Enterprise (> 1000 emp.)

**Reviewed Date:** February 12, 2024

**What do you like best about Forma?**

Encourages employees to be physically active or improving their work environment by reimbursing for related purchases.
Very easy to use!

**What do you dislike about Forma?**

I don't really see a downside, and don't have any issues or top of mind improvement opportunities.

**What problems is Forma solving and how is that benefiting you?**

Forma help increase employee engagement and supports our business goals of heppy and healthy employees

  ### 34. Pretty easy to use

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Human Resources | Enterprise (> 1000 emp.)

**Reviewed Date:** March 11, 2024

**What do you like best about Forma?**

It's been very easy to use.  When I have questions, I can get the answer pretty quickly.

**What do you dislike about Forma?**

Not much.   The only issues have come from my employer's limitations.

**What problems is Forma solving and how is that benefiting you?**

It's nice to have these expenses covered by my employer

  ### 35. Forma is an easy tool to manage your expenses as an employee

**Rating:** 5.0/5.0 stars

**Reviewed by:** André M. | Manager, Customer Support, Mid-Market (51-1000 emp.)

**Reviewed Date:** June 30, 2023

**What do you like best about Forma?**

Forma is very intuitive and very easy to use. It helps us manage our expenses, understand how those are being reimbursed, and at the same time offers good deals on helpful products designed for your well-being.

**What do you dislike about Forma?**

There is very little I dislike about Forma. I think it could be a bit clearer on your reimbursement plans, because I never understood what expenses would be prioritised when you have multiple reimbursement plans at the same time.

**What problems is Forma solving and how is that benefiting you?**

Forma is a tool that makes sure that we can easily submit expenses, all in one place, with just a few clicks. It is very helpful not to have to use multiple tools to submit expenses. Forma is also very fast approving expenses and we are reimbursed on a timely manner.

  ### 36. Forma: Elevating Employee Benefits with Personalized Monthly Perks

**Rating:** 5.0/5.0 stars

**Reviewed by:** Sarath Chandra Reddy M. | Small-Business (50 or fewer emp.)

**Reviewed Date:** August 12, 2023

**What do you like best about Forma?**

Forma's innovative approach to providing monthly benefits through its user-friendly website is a great asset for modern professionals.Forma's seamless integration of personalized monthly benefits sets it apart, offering a superior user experience compared to its competitors.

**What do you dislike about Forma?**

I didn't really feel any dislike regarding forma.

**What problems is Forma solving and how is that benefiting you?**

Forma effectively streamlines benefit management, offering personalized monthly perks that enhance satisfaction and retention, ultimately fostering a positive company culture and work-life balance.

  ### 37. Super easy to use with great value!

**Rating:** 4.5/5.0 stars

**Reviewed by:** Emily C. | Mid-Market (51-1000 emp.)

**Reviewed Date:** June 29, 2023

**What do you like best about Forma?**

I love how easy it is to see my Lifestyle, gift matching, and HSA balances all in one place - and that I can seamlessly upload charges, track spend, and reimburse myself.

**What do you dislike about Forma?**

It did not make it clear that I could spend my lifestyle balance outside of the Forma store and  reimburse myself - so having clearer instructions on how to use would help.

**What problems is Forma solving and how is that benefiting you?**

Forma helps me track my Lifestyle, HSA, and gift matching accounts - and then saves me time by making it easy to reimburse myself.

  ### 38. An easy push in the right direction

**Rating:** 5.0/5.0 stars

**Reviewed by:** Ryan H. | Enterprise (> 1000 emp.)

**Reviewed Date:** August 03, 2023

**What do you like best about Forma?**

It is EASY... the service when you have questions is second to none but they also do an amazing job layong out the options for this expense. It is a very easy layout the helps you get excited about the things you might get for yourself the next month.

**What do you dislike about Forma?**

Really nothing, this is a 100% positive experience and I am very appreciateive for this service.

**What problems is Forma solving and how is that benefiting you?**

It keeps me thinking about healthy choices I can make and keeps me excited about it! I really appreicate the ease of the pay me back option for larger purchases like a treadmill of stationary bike. This is a wonderful resource for ALL!

  ### 39. Wonderful benefits!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Robert V. | Enterprise (> 1000 emp.)

**Reviewed Date:** September 21, 2023

**What do you like best about Forma?**

How everything is catered for your own well being, I love how I can, not only improve on my personal but it also benefits me at work.

**What do you dislike about Forma?**

So, far everything has been great, no complaints here.

**What problems is Forma solving and how is that benefiting you?**

Having a peace of mind at work is always beneficial

  ### 40. Ease of the Process

**Rating:** 5.0/5.0 stars

**Reviewed by:** Joseph H. | Customer Success Advocate, Enterprise (> 1000 emp.)

**Reviewed Date:** September 21, 2023

**What do you like best about Forma?**

I have never had issues with orders.  If I have a question they respond to me promptly.

**What do you dislike about Forma?**

There aren't any downsides.  I have always had a great experience.

**What problems is Forma solving and how is that benefiting you?**

I have respiratory issues, as well as back issues.  Forma provides products to assist me with these issues.

  ### 41. Easy and Simple to use

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Computer Software | Enterprise (> 1000 emp.)

**Reviewed Date:** September 22, 2023

**What do you like best about Forma?**

I have used the platform many times over the last few years and the process to submit for reimbursement is easy and straigthforward, including the quick timeframe to get approved. If you have questions, there is a Help Center or ability to speak with a representative to answers any of your questions.

**What do you dislike about Forma?**

I have not encountered any issues or downsides with Forma to submit reimbursement requests.

**What problems is Forma solving and how is that benefiting you?**

Forma provides an easy and simple way to submit and process my benefits for reimbursement for Wellness.

  ### 42. Quick and easy to submit claims, no hassle.

**Rating:** 5.0/5.0 stars

**Reviewed by:** Jay A. | Senior Software Engineer, Enterprise (> 1000 emp.)

**Reviewed Date:** July 24, 2023

**What do you like best about Forma?**

We use Forma for wellness reimbursements, and it couldn't be easier.  The online form is easy to fill out, shows the choices for reimbursement categories, offers multiple ways for uploading receipts.  This is how it should be!

**What do you dislike about Forma?**

I really can't think of anything I would change.

**What problems is Forma solving and how is that benefiting you?**

We have wellness benefits, and we use Forma to submit reimbursement claims.  Super easy, the form is self explanatory, offers pulldowns for the eligible categories. Loads quickly, no hassle.

  ### 43. Microsoft uses Forma for our Perks+ program.

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Logistics and Supply Chain | Enterprise (> 1000 emp.)

**Reviewed Date:** December 05, 2023

**What do you like best about Forma?**

Forma makes it very easy to submit a claim against our Perk+ program benefit.

**What do you dislike about Forma?**

I don't dislike anything about Forma in the way we use it within the Perk+ program.

**What problems is Forma solving and how is that benefiting you?**

Our benifits organization is using Forma as the tool they have us submit our Perk+ claims.

  ### 44. Great experience! Awesome benefit

**Rating:** 5.0/5.0 stars

**Reviewed by:** Aaron O. | Enterprise (> 1000 emp.)

**Reviewed Date:** October 26, 2023

**What do you like best about Forma?**

Very easy to use and quck on claim submissions

**What do you dislike about Forma?**

Nothing at all. Every experience has been wonderful.

**What problems is Forma solving and how is that benefiting you?**

Forma provides a single location access benifits given by my company.

  ### 45. Excellent portal and customer service

**Rating:** 4.5/5.0 stars

**Reviewed by:** Sandeep N. | Enterprise (> 1000 emp.)

**Reviewed Date:** June 22, 2023

**What do you like best about Forma?**

Fast and excellent service. Portal was easy and user friendly. I see the product is expanding with lots of products coming in daily.Claims were super fast approved.

**What do you dislike about Forma?**

Very less products to select from Forma to buy online. Portal would be much more attractive with different theme. If possible can include brands across different countries.

**What problems is Forma solving and how is that benefiting you?**

Forma has been solving all my queries related to the expenses I have taken towards my health benefits. They have been exceptional in solving all queries and guiding me how to claim when I difficulties.

  ### 46. The service that Forma provides along with the ease-of-use of their interface has been amazing!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Coleman C. | Senior Corporate Technical Recruiter, Enterprise (> 1000 emp.)

**Reviewed Date:** November 22, 2023

**What do you like best about Forma?**

Customer service has been excellent, on top of that the integration of their service into our company portal has been very simple and effective.

**What do you dislike about Forma?**

Nothing as of yet, everything has been great!

**What problems is Forma solving and how is that benefiting you?**

Forma offers a very simple tool that allows us to be reimbursed by for child-care expenses quicklty and effectively.

  ### 47. Convenient and easy to use.

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Automotive | Enterprise (> 1000 emp.)

**Reviewed Date:** October 31, 2023

**What do you like best about Forma?**

I really like how easy Forma is to use both on the website and the app. You can log in and use anytime, and it keeps a tally of what avalable payback you have left.  All of the catagories for repayment are easy to sort through with a pull down menue.

**What do you dislike about Forma?**

I have not experianced any negatives at this time.

**What problems is Forma solving and how is that benefiting you?**

Forma has allowed me to be reimbursed for many vetrenary bills.  We love our pets, but the overwhelming cost of taking care of them can be stressfull.  Forma allows us to offset our cost of care for the year.

  ### 48. This is a great tracking of spending in  business setting

**Rating:** 5.0/5.0 stars

**Reviewed by:** Patti C. | Enterprise (> 1000 emp.)

**Reviewed Date:** September 30, 2023

**What do you like best about Forma?**

Easy, friendly to use fast responses from reps

**What do you dislike about Forma?**

not finding any dislike tbh, i have never encounter an issue

**What problems is Forma solving and how is that benefiting you?**

Forma was researching about a category of products that I would love to see available and rep escalated my request

  ### 49. User friendly claims.

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Semiconductors | Enterprise (> 1000 emp.)

**Reviewed Date:** December 05, 2023

**What do you like best about Forma?**

Claims are very straightforwards and easy to make.

**What do you dislike about Forma?**

The time it takes to process a payment after approval.

**What problems is Forma solving and how is that benefiting you?**

It is a way to save extra money on things that benefit me personally. Which in turn is helping me achieve my goals financially and physically.

  ### 50. Forma's experience is really fantastic

**Rating:** 5.0/5.0 stars

**Reviewed by:** Sakinala B. | Enterprise (> 1000 emp.)

**Reviewed Date:** September 13, 2023

**What do you like best about Forma?**

The best thing about Forma is its engaging user friendly experience along with a good GUI which helps any new user as well to understand the platform very clearly

**What do you dislike about Forma?**

There is nothing of that sort that we can dislike about Forma.

**What problems is Forma solving and how is that benefiting you?**

Easy Engagement
New benefits
Clear Understanding



- [View Forma pricing details and edition comparison](https://www.g2.com/products/formabenefits/reviews?page=10&section=pricing&secure%5Bexpires_at%5D=2026-08-03+12%3A59%3A23+-0500&secure%5Bsession_id%5D=0f86b13e-d3d1-45bc-9646-a9fd9eff3cc1&secure%5Btoken%5D=7c5293f81b26f26572f17f6cd0652444941ad4c845f6ca4a52bee3b6a4a6a8b9&format=llm_user)
## Forma Integrations
  - [ADP DataCloud](https://www.g2.com/products/adp-datacloud/reviews)
  - [ADP Global Payroll](https://www.g2.com/products/adp-global-payroll/reviews)
  - [ADP iHCM](https://www.g2.com/products/adp-ihcm/reviews)
  - [ADP Payroll Services](https://www.g2.com/products/adp-payroll-services/reviews)
  - [Alight Solutions](https://www.g2.com/products/alight-alight-solutions/reviews)
  - [BambooHR](https://www.g2.com/products/bamboohr/reviews)
  - [bswift](https://www.g2.com/products/bswift/reviews)
  - [Dayforce](https://www.g2.com/products/dayforce/reviews)
  - [Employee Navigator](https://www.g2.com/products/employee-navigator/reviews)
  - [G Suite Backup Tool](https://www.g2.com/products/g-suite-backup-tool/reviews)
  - [Gusto](https://www.g2.com/products/gusto/reviews)
  - [HiBob HRIS](https://www.g2.com/products/hibob-hris/reviews)
  - [Justworks](https://www.g2.com/products/justworks/reviews)
  - [Microsoft Azure](https://www.g2.com/products/microsoft-microsoft-azure/reviews)
  - [Microsoft Entra](https://www.g2.com/products/microsoft-entra/reviews)
  - [Namely](https://www.g2.com/products/namely/reviews)
  - [Okta](https://www.g2.com/products/okta/reviews)
  - [OneLogin](https://www.g2.com/products/onelogin/reviews)
  - [Paychex](https://www.g2.com/products/paychex/reviews)
  - [Paycom](https://www.g2.com/products/paycom/reviews)
  - [Paylocity](https://www.g2.com/products/paylocity/reviews)
  - [PingFederate](https://www.g2.com/products/ping-identity-pingfederate/reviews)
  - [PlanSource](https://www.g2.com/products/plansource/reviews)
  - [Sage](https://www.g2.com/products/sage-sage/reviews)
  - [SAP SuccessFactors HCM](https://www.g2.com/products/sap-sap-successfactors-hcm/reviews)
  - [SAP SuccessFactors HCM](https://www.g2.com/products/sap-successfactors-hcm/reviews)
  - [Sequoia One](https://www.g2.com/products/sequoia-sequoia-one/reviews)
  - [TriNet](https://www.g2.com/products/trinet/reviews)
  - [UKG Pro](https://www.g2.com/products/ukg-pro/reviews)
  - [Workday](https://www.g2.com/products/workday-workday/reviews)
  - [Workday HCM](https://www.g2.com/products/workday-hcm/reviews)

## Forma Features
**Benefits Administration Platform Features**
- Benefits Record Management
- Enrollment Planning
- Third-Party Carrier Integration
- Document Management
- Total Compensation Statements
- Self-Service Portal
- Regulatory Compliance
- Mobile Benefits Access

**Platform Basics**
- Reporting
- Interoperability
- Performance

**Analytics - Lifestyle Spending Account (LSA)**
- Assessment
- Analysis

**Platform - Health Savings Account (HSA)**
- Evidence
- Funding
- Reimbursement
- Education

**Platform Content**
- Enrollment Planning
- Dashboard
- Education
- Benefits Record Management

**Benefits Administration Platform Features**
- Benefits Record Management
- Enrollment Planning
- Third-Party Carrier Integration
- Document Management
- Total Compensation Statements
- Self-Service Portal
- Regulatory Compliance
- Benefits Dashboards
- Mobile Benefits Access
- Integrations / APIs
- Internationalization
- Mobility

**Platform - Lifestyle Spending Account (LSA)**
- Funding
- Market Diversity
- Customizability
- Reward & Incentive

**Data - Health Savings Account (HSA)**
- History
- Analysis

**Platform Additional Functionality**
- Mobility
- Regulatory Compliance
- Third-Party Carrier Integration

**Platform Performance**
- Reporting
- Monitoring

**Platform**
- Customization 
- Integration APIs
- Internationalization
- User, Role, and Access Management
- Dashboards

## Top Forma Alternatives
  - [Benepass](https://www.g2.com/products/benepass/reviews) - 4.8/5.0 (170 reviews)
  - [WEX Benefits](https://www.g2.com/products/wex-benefits/reviews) - 3.8/5.0 (106 reviews)
  - [Rippling](https://www.g2.com/products/rippling/reviews) - 4.8/5.0 (11,608 reviews)

