Creating journeys is easy to understand. the chat bots are always helpful when i have had issues. We have also recently integrated forms onto our website for data capture. Review collected by and hosted on G2.com.

Having to republish templates if i need to tweak something after uploading it into the journey. Review collected by and hosted on G2.com.

Our integration with ITRIS makes it much easier to manage our data and keep our contacts up to date across our website and email campaigns. Review collected by and hosted on G2.com.

Some parts of filtering contact data require more of a workaround than I’d normally expect. It’s always possible to get it done, but it can be a bit time-consuming. Review collected by and hosted on G2.com.

I use Force24 for email marketing and I like its ease of use. I trust the platform and appreciate that help from the team is always on hand. I value the email design and segmentation features, which allow me to get bulk branded emails and our content out easily and quickly. The initial setup was super helpful and Force24 clearly had much better features and extra support compared to Campaign Monitor, which we used before. Review collected by and hosted on G2.com.

The AI feature when pulling contact lists is sometimes not reliable. Review collected by and hosted on G2.com.

I like the ease of use of Force24 combined with its strong automation features. The dashboard is intuitive, making it easy to monitor campaign performance and audience behavior. Force24's ability to automate emails, lead nurturing, and follow-ups based on audience behavior is very helpful in saving time. The initial setup process is also relatively easy and structured, with an intuitive interface and onboarding support from the Force24 team. I give it a score of 9 out of 10 for the ease of use and automation features of Force24 that help improve the efficiency and effectiveness of marketing activities. Review collected by and hosted on G2.com.

Although Force24 is very helpful, some advanced features take time to understand, especially for new users. For advanced features, it would be very helpful if Force24 provided direct contextual guidance within the platform, such as tooltips or interactive walkthroughs, so that users can understand complex functions without having to rely on separate documentation. Review collected by and hosted on G2.com.

Force24 combines marketing automation technology with hands-on strategic support, which is a real differentiator compared with many platforms that mainly provide tooling. Review collected by and hosted on G2.com.

I often find that the interface feels overwhelming at first, especially when I’m working with advanced automation and reporting workflows. It can also feel slower when handling large contact lists and more complex journeys. Review collected by and hosted on G2.com.

The user interface is really easy to use Review collected by and hosted on G2.com.

The inability to put multiple entries into one segmentation rule field Review collected by and hosted on G2.com.

The ongoing support from the team and AI assistant. Review collected by and hosted on G2.com.

To change the background colour you have to change it in 2 areas which i don't see the benefit of. Review collected by and hosted on G2.com.

Good customer support, great amount of features on the platform Review collected by and hosted on G2.com.

Not many downsides of using Force24, only thing is just a slight personal preference on layouts with multiple tabs. Review collected by and hosted on G2.com.

The visual aspect of the journey builder Review collected by and hosted on G2.com.

Integration with the in house CRM proved a little difficult Review collected by and hosted on G2.com.

It takes some time to get used to this tool, but when you use it constantly, it is great way to increase your sales, keep profesional communication to your audience. And the best part is you can see your reached contacts website activity Review collected by and hosted on G2.com.

Email templates validation takes some time as it is not visible at once which block area needs to be fixed. But after addressing the issue to customer support, we get this issue solved very quickly. Review collected by and hosted on G2.com.