--- title: Force24 Reviews meta\_title: 'Force24 Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 221 reviews by the users' company size, role or industry to find out how Force24 works for a business like yours. aggregate\_rating: rating\_value: 4.4 review\_count: 221 scale: '5' date\_modified: '2026-08-10' parent\_category: name: Marketing url: https://www.g2.com/categories/marketing --- ### Force24 Pros and Cons: Top 5 Advantages and Disadvantages #### Quick AI Summary Based on G2 Reviews Generated from real user reviews Users appreciate the **seamless automation** of Force24, which enhances campaign efficiency and simplifies marketing efforts greatly. [(3 mentions)](https://www.g2.com/products/force24/reviews?filters%5Bsentiment_snippet%5D=1145262&qs=pros-and-cons#reviews) Users appreciate the **easy setup** of Force24, finding it straightforward to manage and launch campaigns effectively. [(3 mentions)](https://www.g2.com/products/force24/reviews?filters%5Bsentiment_snippet%5D=1145472&qs=pros-and-cons#reviews) Users appreciate the **seamless automation** and intuitive campaign management of Force24, enhancing their marketing efficiency significantly. [(3 mentions)](https://www.g2.com/products/force24/reviews?filters%5Bsentiment_snippet%5D=1145311&qs=pros-and-cons#reviews) Users commend Force24 for its **automation efficiency** , simplifying marketing campaigns and saving valuable time for the team. [(2 mentions)](https://www.g2.com/products/force24/reviews?filters%5Bsentiment_snippet%5D=2427169&qs=pros-and-cons#reviews) Users value the **seamless automation features** of Force24, enhancing campaign efficiency and customer targeting. [(2 mentions)](https://www.g2.com/products/force24/reviews?filters%5Bsentiment_snippet%5D=1145007&qs=pros-and-cons#reviews) Users experience **integration issues** with Force24, especially when connecting to less common third-party tools and slow implementations. [(2 mentions)](https://www.g2.com/products/force24/reviews?filters%5Bsentiment_snippet%5D=1145165&qs=pros-and-cons#reviews) Users find the **learning curve steep** for Force24, particularly with its complex interface and advanced features. [(2 mentions)](https://www.g2.com/products/force24/reviews?filters%5Bsentiment_snippet%5D=2427153&qs=pros-and-cons#reviews) Users face challenges with **limited integrations** , especially when trying to connect to less common third-party tools. [(2 mentions)](https://www.g2.com/products/force24/reviews?filters%5Bsentiment_snippet%5D=1145225&qs=pros-and-cons#reviews) Users find Force24's performance **slow** when handling large contact lists and integrating new features. [(2 mentions)](https://www.g2.com/products/force24/reviews?filters%5Bsentiment_snippet%5D=1145837&qs=pros-and-cons#reviews) Users find the **limited customization** in reporting to be restrictive and not suited to all needs. [(1 mentions)](https://www.g2.com/products/force24/reviews?filters%5Bsentiment_snippet%5D=2427156&qs=pros-and-cons#reviews) ### 5 Pros or Advantages of Force24 ##### 1. Automation Users appreciate the **seamless automation** of Force24, which enhances campaign efficiency and simplifies marketing efforts greatly. [ See 3 mentions ](https://www.g2.com/products/force24/reviews?filters%5Bsentiment_snippet%5D=1145262&qs=pros-and-cons#reviews) See Related User Reviews ![Sonu P.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Sonu P.") SP Sonu P. 4.5/5 "Effortless Marketing Automation with Force24" What do you like about Force24? I use Force24 to plan and run our marketing campaigns from one platform, and it helps automate emails and customer journeys based on user behavior. I ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") G Verified User 4.5/5 "Robust Automation with a Learning Curve" What do you like about Force24? I use Force24 primarily for marketing automation and campaign management. It helps me design, schedule, and track multi-channel campaigns, including e ##### 2. Easy Setup Users appreciate the **easy setup** of Force24, finding it straightforward to manage and launch campaigns effectively. [ See 3 mentions ](https://www.g2.com/products/force24/reviews?filters%5Bsentiment_snippet%5D=1145472&qs=pros-and-cons#reviews) See Related User Reviews ![Sonu P.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Sonu P.") SP Sonu P. 4.5/5 "Effortless Marketing Automation with Force24" What do you like about Force24? I use Force24 to plan and run our marketing campaigns from one platform, and it helps automate emails and customer journeys based on user behavior. I ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") G Verified User 4.5/5 "Robust Automation with a Learning Curve" What do you like about Force24? I use Force24 primarily for marketing automation and campaign management. It helps me design, schedule, and track multi-channel campaigns, including e ##### 3. Helpful Users appreciate the **seamless automation** and intuitive campaign management of Force24, enhancing their marketing efficiency significantly. [ See 3 mentions ](https://www.g2.com/products/force24/reviews?filters%5Bsentiment_snippet%5D=1145311&qs=pros-and-cons#reviews) See Related User Reviews ![Sonu P.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Sonu P.") SP Sonu P. 4.5/5 "Effortless Marketing Automation with Force24" What do you like about Force24? I use Force24 to plan and run our marketing campaigns from one platform, and it helps automate emails and customer journeys based on user behavior. I ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") G Verified User 4.5/5 "Robust Automation with a Learning Curve" What do you like about Force24? I use Force24 primarily for marketing automation and campaign management. It helps me design, schedule, and track multi-channel campaigns, including e ##### 4. Automation Efficiency Users commend Force24 for its **automation efficiency** , simplifying marketing campaigns and saving valuable time for the team. [ See 2 mentions ](https://www.g2.com/products/force24/reviews?filters%5Bsentiment_snippet%5D=2427169&qs=pros-and-cons#reviews) See Related User Reviews ![Sonu P.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Sonu P.") SP Sonu P. 4.5/5 "Effortless Marketing Automation with Force24" What do you like about Force24? I use Force24 to plan and run our marketing campaigns from one platform, and it helps automate emails and customer journeys based on user behavior. I ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") G Verified User 4.5/5 "Robust Automation with a Learning Curve" What do you like about Force24? I use Force24 primarily for marketing automation and campaign management. It helps me design, schedule, and track multi-channel campaigns, including e ##### 5. Automation Features Users value the **seamless automation features** of Force24, enhancing campaign efficiency and customer targeting. [ See 2 mentions ](https://www.g2.com/products/force24/reviews?filters%5Bsentiment_snippet%5D=1145007&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") G Verified User 4.5/5 "Robust Automation with a Learning Curve" What do you like about Force24? I use Force24 primarily for marketing automation and campaign management. It helps me design, schedule, and track multi-channel campaigns, including e ![Benjamin G.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Benjamin G.") BG Benjamin G. Mid-Market (51-1000 emp.) 5.0/5 "Exceptional product" What do you like about Force24? Deep integration with CRM "Mistake-proof" set up Endless options to automate Product's improving all the time Great account management ### 5 Cons or Disadvantages of Force24 ##### 1. Integration Issues Users experience **integration issues** with Force24, especially when connecting to less common third-party tools and slow implementations. [ See 2 mentions ](https://www.g2.com/products/force24/reviews?filters%5Bsentiment_snippet%5D=1145165&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") G Verified User 4.5/5 "Robust Automation with a Learning Curve" What do you dislike about Force24? Force24 is powerful, its interface can feel overwhelming for new users, and some advanced features have a learning curve. Reporting customization is l ![Benjamin G.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Benjamin G.") BG Benjamin G. Mid-Market (51-1000 emp.) 5.0/5 "Exceptional product" What do you dislike about Force24? Sometimes slow to implement integrations ##### 2. Learning Curve Users find the **learning curve steep** for Force24, particularly with its complex interface and advanced features. [ See 2 mentions ](https://www.g2.com/products/force24/reviews?filters%5Bsentiment_snippet%5D=2427153&qs=pros-and-cons#reviews) See Related User Reviews ![Sonu P.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Sonu P.") SP Sonu P. 4.5/5 "Effortless Marketing Automation with Force24" What do you dislike about Force24? Sometimes Force24 feels a little heavy when working with large contact lists, and the navigation can be confusing until you get used to it. A simpler ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") G Verified User 4.5/5 "Robust Automation with a Learning Curve" What do you dislike about Force24? Force24 is powerful, its interface can feel overwhelming for new users, and some advanced features have a learning curve. Reporting customization is l ##### 3. Limited Integrations Users face challenges with **limited integrations** , especially when trying to connect to less common third-party tools. [ See 2 mentions ](https://www.g2.com/products/force24/reviews?filters%5Bsentiment_snippet%5D=1145225&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") G Verified User 4.5/5 "Robust Automation with a Learning Curve" What do you dislike about Force24? Force24 is powerful, its interface can feel overwhelming for new users, and some advanced features have a learning curve. Reporting customization is l ![Benjamin G.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Benjamin G.") BG Benjamin G. Mid-Market (51-1000 emp.) 5.0/5 "Exceptional product" What do you dislike about Force24? Sometimes slow to implement integrations ##### 4. Slow Performance Users find Force24's performance **slow** when handling large contact lists and integrating new features. [ See 2 mentions ](https://www.g2.com/products/force24/reviews?filters%5Bsentiment_snippet%5D=1145837&qs=pros-and-cons#reviews) See Related User Reviews ![Sonu P.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Sonu P.") SP Sonu P. 4.5/5 "Effortless Marketing Automation with Force24" What do you dislike about Force24? Sometimes Force24 feels a little heavy when working with large contact lists, and the navigation can be confusing until you get used to it. A simpler ![Benjamin G.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Benjamin G.") BG Benjamin G. Mid-Market (51-1000 emp.) 5.0/5 "Exceptional product" What do you dislike about Force24? Sometimes slow to implement integrations ##### 5. Limited Customization Users find the **limited customization** in reporting to be restrictive and not suited to all needs. [ See 1 mentions ](https://www.g2.com/products/force24/reviews?filters%5Bsentiment_snippet%5D=2427156&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") G Verified User 4.5/5 "Robust Automation with a Learning Curve" What do you dislike about Force24? Force24 is powerful, its interface can feel overwhelming for new users, and some advanced features have a learning curve. Reporting customization is l ![Katie M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Katie M.") KM Katie M. Marketing Programmes Manager Mid-Market (51-1000 emp.) 11/16/2021 "Consistently great service" 5/5 What do you like best about Force24? The live chat facility connecting users to a member of the F24 team for support is fantastic. Ease of creating templates is brilliant UK support is a big selling point compared to competition. Review collected by and hosted on G2.com. What do you dislike about Force24? Improvements to email template builder - Sometimes templates don't save when clicked off and updates are lost. It just needs a 'do you want to continue without saving?' type pop up. Sometimes Microsite build can be confusing, not as straightforward as email building Review collected by and hosted on G2.com. What problems is Force24 solving and how is that benefiting you? Quicker email template building Less use of design agencies saving time and money can automate email marketing and trigger various follow-up emails depending on decision Review collected by and hosted on G2.com. Show More Response from Sam Duggan of Force24 [Editedit](https://www.g2.com/survey_responses/force24-review-5125078/official_response/edit) Hey Katie, thanks for leaving us a reply! Great to hear you're making use of the free training and support! We've had some similar feedback on the email template builder and actually have some improvements on the tech roadmap, hopefully, these should land in the not too distant future and that'll make the platform EVEN EASIER for you to use! Keep smashing it :-) Current UserValidated ReviewerIncentivizedSource: Seller invite ![Elle N.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Elle N.") EN Elle N. Senior Marketing Executive Small-Business (50 or fewer emp.) 10/28/2021 "Easy to navigate and helpful team!!" 5/5 What do you like best about Force24? The reason I absolutely love using Force24 is how helpful the team are! If you have a query on something - even something small - the response from the chat feature is pretty much instant!! And there are loads of articles that explain step by step the different functions. That's without mentioning that as an email marketing tool, the drag and drop journeys make it super easy to send multiple campaigns out to different groups and to maintain touch points over a long period easily. Review collected by and hosted on G2.com. What do you dislike about Force24? I feel like the creation of templates/designs could be more customisable, sometimes it seems to take a long time to get a template I'm happy with in terms of how it looks. Review collected by and hosted on G2.com. What problems is Force24 solving and how is that benefiting you? Realised the benefits in sending an email journey rather than just one sigular campaign as it gives you the opportunity to engage people in different ways - everyone thinks differently! Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: Seller invite ![Verified User in Leisure, Travel & Tourism](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Leisure, Travel & Tourism") UL Verified User in Leisure, Travel & Tourism Mid-Market (51-1000 emp.) 3/8/2021 "Easy to use, friendly team, and offers fantastic analytics" 5/5 What do you like best about Force24? Out of everything I think the drag and drop journey builder is the most innovative feature which i find myself using frequently. The degree to which you can customise campaigns through journeys is extremely effective to the point that you can experiment as much as you please and see how the ROI changes easily. Review collected by and hosted on G2.com. What do you dislike about Force24? Due to Outlook not supporting certain features, the email can be presented differently (spacing, minor formatting) in the builder than to the actual email that is sent. Review collected by and hosted on G2.com. What problems is Force24 solving and how is that benefiting you? We are automating our welcome campaigns to make sure we can always be in touch with highly engaged customers. We are integrating with various platforms to automate data collection through our websites. We are learning more and more through their free training for life to make the most of the platform. We are able to see how our campaigns are performing. Review collected by and hosted on G2.com. Show More Response from Sam Duggan of Force24 [Editedit](https://www.g2.com/survey_responses/force24-review-4637471/official_response/edit) Thank you so much for taking the time to leave us a glowing review! :-) 11/3/2021 Current UserValidated ReviewerIncentivizedSource: Seller invite ![Verified User in Professional Training & Coaching](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Professional Training & Coaching") UP Verified User in Professional Training & Coaching Mid-Market (51-1000 emp.) 12/2/2021 "Has the potential to be a top platform, but missing a few basics" 4/5 What do you like best about Force24? The journey manager and automated campaigns are very good and time-saving, as well as the genius blocks (could use more fields as the variable rather than just Marketing list) Review collected by and hosted on G2.com. What do you dislike about Force24? No Dynamic lists (moving people between lists when a field changes), No exclusion lists when sending ad hoc - currently, you have to create a new list that becomes irrelevant after one send due to the lack of dynamic lists. Review collected by and hosted on G2.com. Recommendations to others considering Force24: Overall, Force24 is... Better than Mailchimp, Simpler than Pardot, Cheaper than both Review collected by and hosted on G2.com. What problems is Force24 solving and how is that benefiting you? Journey Manager has allowed us to plan in sends for our events for three months (we could do the whole year if we wanted!), whereas previously, it was ad hoc. This is a massive time saver and increases the accuracy and consistency of our sends. Review collected by and hosted on G2.com. Show More Response from Jess Cheung of Force24 [Editedit](https://www.g2.com/survey_responses/force24-review-5172327/official_response/edit) Hi there, Thanks for taking the time to review our platform. It's great to know you're making great use of our journey manager. We've taken on board customer's feedback and we're pleased to let you know that we've recently launched 'Automated Lists' feature! You'll be able to add criteria to automatically add and remove contacts from marketing lists! If you need further assistance on setting this up, feel free to contact our support team. We'll be more than happy to guide you through our new feature! Stay tuned to more releases coming soon! =) thanks! Jess Current UserValidated ReviewerIncentivizedSource: Seller invite ![Verified User in Mechanical or Industrial Engineering](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Mechanical or Industrial Engineering") AM Verified User in Mechanical or Industrial Engineering Small-Business (50 or fewer emp.) 10/28/2021 "Powerful Marketing Tool" 4.5/5 What do you like best about Force24? The system is a significant step up from the online providers. The level of personalisation and bespoke development means that the system can be perfectly tailored to each companies specific requirements. Review collected by and hosted on G2.com. What do you dislike about Force24? The "onboarding" can feel complicated and confusing, depending on your level of knowledge and experience. However, the onboarding team are extremely helpful and patient and really are a great resource. Review collected by and hosted on G2.com. Recommendations to others considering Force24: Don't be scared to utilise the support which is available from Force24, that's what they're there for. Review collected by and hosted on G2.com. What problems is Force24 solving and how is that benefiting you? We need an automated marketing system that quickly and easily reacts with the interactions we have with our customers, whether that be based on email or online activity. The system will allow us to build completely bespoke customer journeys to help us cultivate interest at a rate that is comfortable to both customer and client. Review collected by and hosted on G2.com. Show More Response from Jess Cheung of Force24 [Editedit](https://www.g2.com/survey_responses/force24-review-5083565/official_response/edit) Thank you for your detailed review. We are so glad you are utilising the platform to create the level of personalisation you want for your company. Keep up the good work, we can't wait to hear some more amazing results you'll achieve! Cheers, Jess. Current UserValidated ReviewerIncentivizedSource: Seller invite ![Verified User in Law Practice](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Law Practice") UL Verified User in Law Practice Mid-Market (51-1000 emp.) 3/23/2022 "Useful as a sales email marketing system" 4/5 What do you like best about Force24? I like the support pop up function for when I am stuck and need urgent help. I also like how it is easy to use and navigate around once used to it. Review collected by and hosted on G2.com. What do you dislike about Force24? The functions needs for non-sales business reporting is limited. Review collected by and hosted on G2.com. What problems is Force24 solving and how is that benefiting you? Helps us to send email marketing to clients and contacts and we can report on the sending data. Review collected by and hosted on G2.com. Show More Response from Jess Cheung of Force24 [Editedit](https://www.g2.com/survey_responses/force24-review-5447524/official_response/edit) Hi there, Thank you for your review. We're glad to know you're finding our support chat useful. If you need further help with reporting, feel free to let us know what you are looking to achieve. Our support team will be happy to look into this for you. =) thanks! Jess Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller AC April C. Marketing Coordinator Mid-Market (51-1000 emp.) 10/26/2021 "Easy to use system once set up" 4/5 What do you like best about Force24? Force24 is easy to use, very typical for a marketing system so easily picked up by new colleagues who have not previously used it. Review collected by and hosted on G2.com. What do you dislike about Force24? I experience occasional system errors when uploading data. For example, the system displays my mailing list has 0 contacts when it has uploaded all of them. I resolve this by signing out and back in again to see the correct number of uploads. Review collected by and hosted on G2.com. What problems is Force24 solving and how is that benefiting you? Force24 provides a solution to communication for our education programs; this includes large-scale emailing for newsletters and important information or events to participants of our education programs. Review collected by and hosted on G2.com. Show More Response from Sam Duggan of Force24 [Editedit](https://www.g2.com/survey_responses/force24-review-5079223/official_response/edit) Thanks so much for taking the time out to leave us a review, April! Some great feedback in there - especially around the data uploading being a bit confusing... we'll pass that back on to our Tech team and get to work on that! Cheers, Sam. Current UserValidated ReviewerIncentivizedSource: Seller invite ![Rosie T.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Rosie T.") RT Rosie T. Marketing Coordinator Small-Business (50 or fewer emp.) 6/25/2021 "Great UX with Force 24 and the Team" 4.5/5 What do you like best about Force24? - User Interface. Slick, well put together user interface marketing automation tool. Easy to navigate your way around and pick up. There is so much you can do with it and they are continuously looking at ways in which they can improve it. - Web Activity I really like being able to see who out of our contacts and what new/potential clients look at on our website. Helps to monitor this daily and reach out to those who keep coming back onto the website. Like the quick LinkedIn feature too which enables you to do some spying and find your contact/lead. - Friendly & Helpful Staff I have had numerous training sessions with the team and have found them all beneficial. They go through it in details and help you understand it better if you don't catch it the first time around. Can always pop a session in the diary too. - Easy to use The system is pretty self-explanatory. I just ask a team member on email/intercom if I am not sure. - Good Customer Support Always someone there to support you or answer your questions on Intercom. -Customer journeys. So many variations, love this feature. So handy! Worth every penny in my opinion! Review collected by and hosted on G2.com. What do you dislike about Force24? - Contact Section. I find this is not so easy to go through and understand. There are so many drop-down options I find it slightly overwhelming sometimes. If it was easy to use or understand it would not be an issue. - Web activity does not link with Google Analytics. This would be really beneficial but maybe I am asking too much! - Logging Out Sometimes it randomly logs me out of the system when I am halfway through doing something. However. this does not mean I lose my work, just a tad irritating. - No undo button. Would be great if this was a feature when creating emails. Review collected by and hosted on G2.com. What problems is Force24 solving and how is that benefiting you? Provides more of an insight into email marketing. I like that this is more in detail. More options for data strategy. Review collected by and hosted on G2.com. Show More Response from Sam Duggan of Force24 [Editedit](https://www.g2.com/survey_responses/force24-review-4824855/official_response/edit) Hey Rosie, thanks so much for taking the time to leave us a review! The undo button comment is a good point, I hadn't realised that! I'll feed that back into our development team and ask them to get it added to the roadmap. Thanks, Sam. Current UserValidated ReviewerIncentivizedSource: Seller invite AL Archie L. Marketing Executive Mid-Market (51-1000 emp.) 8/4/2021 "Customer service and support is fantastic!" 5/5 What do you like best about Force24? The 3 hours of training sessions I received were carried out very efficiently and were highly informative. Every issue I encounter gets solved in minutes through the live chat. Every team member I have spoken to are so helpful, and they always manage to fix the issue in question. The support service is available instantly whenever you need it! Automation campaign are easy to set up and can be designed to my exact specifications. Review collected by and hosted on G2.com. What do you dislike about Force24? Force 24 is a complex tool to get your head around as there are so many things to learn. However, the F24 support team has helped me get up to speed and has been so helpful throughout the whole learning process. Review collected by and hosted on G2.com. What problems is Force24 solving and how is that benefiting you? F24 is an easy and efficient tool to push out regular campaigns with ultimate ease. Review collected by and hosted on G2.com. Show More Response from Sam Duggan of Force24 [Editedit](https://www.g2.com/survey_responses/force24-review-4909180/official_response/edit) Hey Archie! Thanks so much for taking the time to leave us a glowing review - we're glad you're making use of our customer success team! Keep on smashing it. Current UserValidated ReviewerIncentivizedSource: Seller invite MH Matthew H. Digital marketing executive Small-Business (50 or fewer emp.) 6/17/2021 "Tonnes of features, good value & room to grow!" 4/5 What do you like best about Force24? The automated journey tool is by far the best feature. There are many ways to set a path for most types of the customer journey. It makes events, new campaigns, and keeping on top of different marketing lists a breeze! The whole team is brilliant at handling any requests that you may have, and nothing is ever too much trouble for them; it's highly appreciated. Review collected by and hosted on G2.com. What do you dislike about Force24? There is a steep learning curve when you first get started with the software. Even when you think that you are making excellent progress, you come up against something brand new and have to start the learning process all over again. Some of the features are hard to figure out or hidden away in the background. Review collected by and hosted on G2.com. Recommendations to others considering Force24: If Hubspot is too much for your business, then you should seriously consider using Force24. It may not have as many features, but the marketing function is just as good for a fraction of the price. Review collected by and hosted on G2.com. What problems is Force24 solving and how is that benefiting you? Before Force24, we would manually send out each email as part of a campaign. We'd get the timings wrong, or emails could be sent in duplicate to specific customers. It would also take us much longer to import customer data from campaigns into our CRM. As well as all this, we had no automation for our communications. With Force24, we see a considerable uplift in the quality of our customer communications and marketing activity. We're able to build custom landing pages and forms, custom data lists, and more. Review collected by and hosted on G2.com. Show More Response from Sam Duggan of Force24 [Editedit](https://www.g2.com/survey_responses/force24-review-4804460/official_response/edit) Thanks for the review, Matthew. Good to hear you're enjoying the journey manager functionality. I'd agree that there's a bit of a learning curve, usability is something we're working hard on to make our platform the easiest to use! Hope you're still smashing expectations with the platform! 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