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AH

Verified User in Hospitality

Small-Business (50 or fewer emp.)

6/29/2021

"From the first day we contacted Miranda at FoodStorm we have never had any issues."

5/5

What do you like best about FoodStorm?

great product works really well for us. All staff are incredibly helpful, quick to respond, and if we need something specific built into our system, they will do their utmost to help. They were also very supportive during lockdown in NZ Review collected by and hosted on G2.com.

What do you dislike about FoodStorm?

We are very happy with Foodstorm, and there is nothing we particularly dislike Review collected by and hosted on G2.com.

Response from Melissa Brick of FoodStorm

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Hello and thank you very much for your positive review. Our team loves to hear this feedback and if any issues arise, don't hesitate to contact Miranda or our Support Team :)

AH

Verified User in Hospitality

Mid-Market (51-1000 emp.)

6/23/2021

"Great Integrative Catering Platform"

4/5

What do you like best about FoodStorm?

I love that changes are immediate and unlimited, meaning I can change things at the touch of a button and change it back if need be.

Foodstorm is relatively easy to use and navigate, so it's not time-consuming or difficult to teach a new team member.

The reports are detailed, and there are so many to choose from.

They run free webinars, so you can learn even more about the system.

Their support is good - they respond fast and are relatively easy to get ahold of. Review collected by and hosted on G2.com.

What do you dislike about FoodStorm?

That it crops photos - I would like to be able to choose the size.

There are features that I wish were included but just aren't - for example, you cannot make selecting an option at the end a mandatory selection if certain items are in your cart

For the most part, it is good to use Review collected by and hosted on G2.com.

Response from Melissa Brick of FoodStorm

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Hello and thank you for your review.

We take customer feedback seriously and I have passed on your comments about photo size options to our Development Team. But in regards to your mandatory selection when certain items are in your cart, this may be something our support Team could help with if you'd like to contact them for additional help. Overall, the FoodStorm Team is happy to hear the positive experience you and your business are having with our software!

EH

Verified User in Hospitality

Small-Business (50 or fewer emp.)

6/21/2021

"Like the integrated package"

4/5

What do you like best about FoodStorm?

Integration of customer ordering and in-house placement linked through to all the operational reports we might need.

Like the front page giving us an overview of key information. Abilit to selectively close of time periods when we are hitting capacity. Review collected by and hosted on G2.com.

What do you dislike about FoodStorm?

Not too much. Would like ability to select customers for sales summary so we could leave out internal. Also find it a bit frustrating when the delivery time and person resets each time any change is made to an order. This makes it hard when we are making minor changes and our delivery schedule is impacted. Review collected by and hosted on G2.com.

Recommendations to others considering FoodStorm:

If you are getting a lot of orders and want to have everything intergrated so you can see customers and orders and get all the production and delivery reports you might need this product is for you. Review collected by and hosted on G2.com.

What problems is FoodStorm solving and how is that benefiting you?

On clear picture of the upcoming business that links to all the operational reports... this reduces the risk of errors. Review collected by and hosted on G2.com.

Response from Melissa Brick of FoodStorm

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Hello and thank you for your review. We have passed on your feedback regarding expanded ability to filter sales reports by customers onto our Development Team. Regarding the delivery time and person resetting upon minor order changes, please contact our Support Team to help rectify this issue at your earliest convenience.

MS

Michi S.

Gourmet clerk

Small-Business (50 or fewer emp.)

11/1/2021

"Very helpful and always quick to answer"

5/5

What do you like best about FoodStorm?

I love that the team from foodstorm answers quickly Review collected by and hosted on G2.com.

What do you dislike about FoodStorm?

I dislike how the order and packing slips show up Review collected by and hosted on G2.com.

SG

Stephen G.

Sales Manager

Small-Business (50 or fewer emp.)

4/27/2021

"Fantastic software, amazing service!"

5/5

What do you like best about FoodStorm?

Foodstorm does everything we need within our catering business. On a client level, online ordering and online payment is a breeze. More importantly though, the back end and reporting features help all the different departments within the business operate at ease.

If there are any problems or queries they are quickly actioned by Miranda and Gage and the rest of the outstanding team of developers. Review collected by and hosted on G2.com.

What do you dislike about FoodStorm?

I can not pinpoint any downsides to using Foodstorm Review collected by and hosted on G2.com.

What problems is FoodStorm solving and how is that benefiting you?

We were quickly able to switch over to online ordering and able to update and add to our offering as we need to react to the market.

Foodstorms helps automate a lot of our processes that used to be manual and this allows us to spend our time on developing other important parts of the business. Review collected by and hosted on G2.com.

Response from Melissa Brick of FoodStorm

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Hello Stephen,

Thank you for your 5 star review! Our sole focus is to empower caterers through our integrated software, so hearing your feedback on the backend & reporting features helping your different departments is music to our ears. As always, if you need any assistance, please don't hesitate to contact your dedicated Support Team.

KM

Kerry M.

Director

Small-Business (50 or fewer emp.)

6/23/2021

"Best Catering Software"

5/5

What do you like best about FoodStorm?

Client communication

Ability to make changes Review collected by and hosted on G2.com.

What do you dislike about FoodStorm?

To be able to change the online form, but since this is a new feature, I'm sure this will come. Review collected by and hosted on G2.com.

Recommendations to others considering FoodStorm:

It is simple to use but effective. They tailor it to your needs exactly.

They are always ready and willing to make changes, help answer questions and help you achieve the program you need. Review collected by and hosted on G2.com.

What problems is FoodStorm solving and how is that benefiting you?

Data capturing - getting information on who and what we sell the most

Pricing - knowing our cost of sales and where best to buy our products Review collected by and hosted on G2.com.

Response from Melissa Brick of FoodStorm

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Hello Kerry and thank you for the positive review.

On your feedback about the ability to change the online form, if you are referring to the Online Quote Request form, I will pass on your request to our Development Team. If this is regarding something else, please contact our Support Team for additional help. And thank you for being a FoodStorm customer!

JS

James S.

Managing Director

Small-Business (50 or fewer emp.)

5/20/2021

"Foodstorm - Ordering made easy"

4.5/5

What do you like best about FoodStorm?

The online ordering process works well for clients

Advanced reporting features are really useful

Foodstorm support is amazing Review collected by and hosted on G2.com.

What do you dislike about FoodStorm?

It can take some time to get all the features set up the way you want

Mobile experience lacks some of the desktop features

Lacking integrations with CRM systems (e.g Hubspot) Review collected by and hosted on G2.com.

Recommendations to others considering FoodStorm:

Spend plenty of time setting up items and reporting to ensure reports work for you well. Review collected by and hosted on G2.com.

What problems is FoodStorm solving and how is that benefiting you?

It has sped up order processing and makes quoting quick easy.

Templates speed up data entry and cut down on errors

Custom reporting has improved kitchen productivity. Review collected by and hosted on G2.com.

Response from Melissa Brick of FoodStorm

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Hi James and thank you for your review. Our team loves hearing all the ways FoodStorm helps streamline operations and help caterers such as yourself better connect and sell to their customers. We are also proud to announce we've recently released our newest integration with Zapier, meaning your request to connect FoodStorm to Hubspot is now capable! Please contact your dedicated Support Team for more information and to get this integration live.

KR

Kimberly R.

S

Small-Business (50 or fewer emp.)

7/7/2021

"Food Storm Rocks"

5/5

What do you like best about FoodStorm?

The absolute ease of inputting orders and searching past orders Review collected by and hosted on G2.com.

What do you dislike about FoodStorm?

The only issue i have had is some of my clients have an issue when trying to pay the 20% deposit for their events...some get it some don't Review collected by and hosted on G2.com.

Response from Melissa Brick of FoodStorm

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Hi Kimberly, thank you for your review and feedback. Please contact our Support Team for help rectifying the 20% deposit issue your customers are having, as this shouldn't be happening. Otherwise, thank you for being a FoodStorm customer!

AF

Verified User in Food Production

Small-Business (50 or fewer emp.)

6/23/2021

"Calming the storm with Foodstorm."

5/5

What do you like best about FoodStorm?

The ease of updating our shopping cart. No need to go through lengthy WordPress-style complicated sites. Report generating for production streamlines all parts of our kitchen section by section, making profitability achievable through time-saving on wages.

We love being able to generate a detailed report of sales items by individual product rather than through an accountancy software package where the report is more based on income account. Foodstorm enables us to review and restructure our menu according to sales and profitability.

The support we get from Foodstorm is second to none. No outsourcing of staff to overseas, so they are always available when needed. Review collected by and hosted on G2.com.

What do you dislike about FoodStorm?

There is nothing that I find a disadvantage to using Foodstorm at this point in time. Review collected by and hosted on G2.com.

What problems is FoodStorm solving and how is that benefiting you?

We have solved the problems of time taken to enter multiple invoices as customers can place their own orders online. Quotes can be generated seamlessly through Foodstrom rather than a long word document. Calculating definitive amounts of each product to be made across various customer demographs (catering, wholesale) Review collected by and hosted on G2.com.

Response from Melissa Brick of FoodStorm

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Hello and thank you so much for your amazing review!

Much of what you describe as "what you like best" are cornerstones of our software development strategy, so it is fantastic to read your review. Thank you for being a FoodStorm customer and if any feedback does arise, please contact your dedicated Support Team :)

MB

Mitchell B.

Chief Operating Officer

Small-Business (50 or fewer emp.)

7/22/2021

"Foodstorm has been the best thing to happen to our company in a long time."

5/5

What do you like best about FoodStorm?

The flexibility to make it work the way that our customers have come to be accustomed to. Review collected by and hosted on G2.com.

What do you dislike about FoodStorm?

I can't think of anything I dislike about it. Review collected by and hosted on G2.com.

Response from Melissa Brick of FoodStorm

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Hello Mitchell & thank you very much for the positive review. We love hearing how our customers and our customer's customers find true value in the FoodStorm product and usage. Please let your Support Team know if we can help you with anything, cheers.