# Best Personalization Software

*By [Alanna Iwuh](https://research.g2.com/insights/author/alanna-iwuh)*


Personalization software is used to create personal website experiences based on user preferences. Personalization software leverages cookies, collaborative filtering, data analysis tools, and user profiling to tailor each website visitor experience. Organizations use personalization software to meet their customers’ needs in a more efficient manner and to increase customer satisfaction. Personalization software is often used by product and development teams to maximize a website&#39;s performance and to convert website visitors into buyers.

Personalization software can often be implemented as a part of other website performance tools such as [A/B testing software](https://www.g2.com/categories/a-b-testing) and [digital analytics software](https://www.g2.com/categories/digital-analytics). It can also be used to integrate with [e-commerce platforms](https://www.g2.com/categories/e-commerce-platforms), [shopping cart software](https://www.g2.com/categories/shopping-cart), and [product information management (PIM) software](https://www.g2.com/categories/product-information-management-pim) to display relevant product information to the prospective buyer.

To qualify for inclusion in the Personalization category, a product must:

- Monitor user behavior on channels such as mobile, web, or email 
- Provide features to create personalized messaging and product recommendations 
- Target visitors with custom messaging based on behavior and history 
- Provide a machine learning product that takes user recommendations and applies it to website analytics 





## Top Personalization Software at a Glance
| # | Product | Rating | Best For | What Users Say |
|---|---------|--------|----------|----------------|
| 1 | [Insider One](https://www.g2.com/products/insider-one/reviews) | 4.8/5.0 (1,390 reviews) | Behavior-triggered cross-channel journey orchestration | "[Insider One unifies data and channels with a truly fluid Journey Orchestration](https://www.g2.com/survey_responses/insider-one-review-13037392)" |
| 2 | [Braze](https://www.g2.com/products/braze/reviews) | 4.5/5.0 (1,662 reviews) | Behavior-triggered cross-channel personalization via Canvas journeys | "[Smooth sailing](https://www.g2.com/survey_responses/braze-review-8154150)" |
| 3 | [Klaviyo](https://www.g2.com/products/klaviyo/reviews) | 4.6/5.0 (1,310 reviews) | Shopify-native behavioral segmentation and automated flows | "[Easy-to-Use Platform for Email Marketing Automation](https://www.g2.com/survey_responses/klaviyo-review-12959044)" |
| 4 | [Customer.io](https://www.g2.com/products/customer-io/reviews) | 4.4/5.0 (829 reviews) | Behavior-triggered lifecycle messaging with Liquid personalization | "[Powerful Automation with Excellent Personalization Capabilities](https://www.g2.com/survey_responses/customer-io-review-12798023)" |
| 5 | [Iterable](https://www.g2.com/products/iterable/reviews) | 4.4/5.0 (814 reviews) | Behavior-triggered multichannel personalization without engineering dependency | "[Iterable: The Intuitive Platform That Makes Data Actionable](https://www.g2.com/survey_responses/iterable-review-12383489)" |
| 6 | [Dotdigital](https://www.g2.com/products/dotdigital/reviews) | 4.4/5.0 (1,189 reviews) | Behavior-triggered personalization with omnichannel journey automation | "[Effortless Segmentation, Quick Setup](https://www.g2.com/survey_responses/dotdigital-review-12951247)" |
| 7 | [Agentforce Marketing (formerly Salesforce Marketing Cloud)](https://www.g2.com/products/agentforce-marketing-formerly-salesforce-marketing-cloud/reviews) | 4.0/5.0 (4,384 reviews) | — | "[Powerful, Data-Driven Marketing Automation for Enterprise Teams](https://www.g2.com/survey_responses/agentforce-marketing-formerly-salesforce-marketing-cloud-review-12434861)" |
| 8 | [Bloomreach](https://www.g2.com/products/bloomreach-bloomreach/reviews) | 4.6/5.0 (764 reviews) | Behavior-triggered omnichannel personalization with unified CDP | "[Bloomreach Makes Personalisation Easy with Powerful Segmentation and Automation](https://www.g2.com/survey_responses/bloomreach-review-13078543)" |
| 9 | [Omnisend](https://www.g2.com/products/omnisend/reviews) | 4.6/5.0 (1,168 reviews) | Shopify-native behavioral email and SMS automation | "[Fast Email &amp; SMS Campaigns with Powerful Automation](https://www.g2.com/survey_responses/omnisend-review-13069814)" |
| 10 | [WebEngage](https://www.g2.com/products/webengage/reviews) | 4.5/5.0 (754 reviews) | Behavior-based segmentation with omnichannel journey personalization | "[WebEngage’s Strong Focus on Customer Retention and Engagement](https://www.g2.com/survey_responses/webengage-review-12980908)" |

---
## What Are the Most Common Questions About Personalization Software?
*AI-generated · Last updated: May 26, 2026*
### What top Personalization platforms for Technology companies seeking easy integration and minimal implementation complexity?
Based on G2 reviews, buyers in the Personalization category most often describe successful implementations in terms of fast setup, intuitive workflows, and low dependence on technical teams. Reviewers repeatedly mention smooth onboarding, easy integrations, and the ability to launch segmented, personalized experiences without heavy developer support. According to verified users, the most commonly praised themes across recent reviews are quick deployment, centralized campaign management, and ease of building journeys across channels. G2 reviewers mention that teams value platforms that reduce setup friction while still supporting segmentation, automation, and personalized messaging for web, email, app, and mobile experiences.

**Here are some of the top-rated products on G2:**

- [Insider One](https://www.g2.com/products/insider-one/reviews/insider-one-review-8404328) – often praised for quick onboarding, easy integration, and intuitive multichannel personalization workflows
- [Braze](https://www.g2.com/products/braze/reviews/braze-review-12845943) – frequently used for building personalized journeys with easy-to-use pathways and strong data-driven messaging
- [Customer.io](https://www.g2.com/products/customer-io/reviews/customer-io-review-12831280) – highlighted for flexible journey building and behavior-based messaging without constant developer involvement


### Which Personalization do teams actually keep using beyond rollout instead of reverting?
Based on G2 reviews, teams tend to keep using personalization platforms when the system becomes part of day-to-day campaign work instead of remaining a one-time implementation. According to verified users, long-term adoption is strongest when marketers can independently build journeys, test ideas, and manage campaigns without relying heavily on engineering. G2 reviewers mention that ongoing use is also tied to responsive support, reliable performance, and the ability to centralize customer data and communication channels in one place. Reviews consistently show that teams stick with platforms that save time, support repeatable workflows, and continue delivering relevant segmentation, automation, and personalized messaging after the initial rollout phase.


### What most reliable Personalization based on reviews from Operations Manager managing Technology company operations?
Based on G2 reviews, reliability in personalization software is usually described through stable campaign execution, dependable delivery, and the ability to manage customer engagement without constant troubleshooting. According to verified users, operations-focused teams value platforms that keep workflows organized, simplify segmentation, and support ongoing campaigns across channels with minimal disruption. G2 reviewers mention that strong support, clear interfaces, and centralized control over messaging and data are key reasons a platform is viewed as reliable. In recent reviews, reliability is closely tied to ease of use in day-to-day operations, especially when teams need to launch campaigns quickly, maintain data consistency, and monitor performance without adding operational overhead.


### What most trusted Personalization solutions for Operations Manager teams based on user reviews?
Based on G2 reviews, trusted personalization solutions are the ones users rely on for both execution and support. According to verified users, trust is built when platforms help teams unify customer data, automate campaigns consistently, and reduce the need for manual coordination across channels. G2 reviewers mention that operations teams especially value responsive support, reliable integrations, and intuitive workflows that make campaign management easier rather than more complex. Reviews also show that trusted tools are those that help teams maintain visibility into customer behavior while keeping communication organized and relevant. In practice, users describe trust as a mix of stable platform performance, practical usability, and vendor support that helps solve issues quickly.


### Which Personalization solutions deliver streamlined workflow while maintaining strong user team adoption?
Based on G2 reviews, personalization solutions that maintain strong team adoption are usually the ones that simplify execution without taking away flexibility. According to verified users, streamlined workflow comes from intuitive journey builders, centralized campaign tools, and templates or automation that reduce repetitive tasks. G2 reviewers mention that adoption stays strong when non-technical users can launch and optimize campaigns on their own, while more advanced teams still have room to personalize journeys and messaging. Reviews consistently point to ease of navigation, reduced manual work, and accessible segmentation as major drivers of ongoing user adoption. Teams are more likely to keep using the platform when it fits naturally into everyday marketing and customer engagement workflows.


### How Personalization supporting real-time visibility without sacrificing system stability and overall data integrity?
Based on G2 reviews, buyers looking for real-time visibility want platforms that can surface customer behavior quickly while keeping workflows stable and data dependable. According to verified users, this usually means having centralized customer profiles, responsive reporting, and the ability to trigger campaigns from live events or behavioral signals. G2 reviewers mention that strong personalization tools balance fast insights with reliable execution, so teams can act on customer activity without creating operational issues. Reviews also highlight the importance of stable integrations and organized data flows, since real-time campaign actions are only useful when the underlying information is accurate. Users consistently associate strong visibility with faster decisions, better targeting, and more confident campaign optimization.


### What Personalization with the simplest configuration and onboarding for non-technical teams in Mid-market?
Based on G2 reviews, mid-market teams with limited technical resources prioritize platforms that are fast to set up, easy to understand, and supported by helpful onboarding. According to verified users, the simplest implementations usually come from tools with intuitive interfaces, clear setup flows, and responsive support during rollout. G2 reviewers mention that non-technical teams especially value drag-and-drop builders, straightforward segmentation, and templates that reduce the need for coding or outside development help. Reviews also show that successful onboarding is not just about speed, but about giving marketers confidence to manage campaigns independently afterward. In recent feedback, simple configuration is closely tied to faster time to value and smoother team adoption.


### Which Personalization provide streamlined workflow without expensive implementation costs or outside consulting?
Based on G2 reviews, buyers looking to avoid heavy implementation costs focus on platforms that let internal teams launch campaigns and build journeys without relying on outside consultants. According to verified users, streamlined workflow comes from easy integrations, intuitive builders, and built-in automation that reduce the need for technical setup. G2 reviewers mention that platforms are especially appealing when onboarding is manageable, support is responsive, and marketers can make changes on their own after launch. Reviews consistently describe value in terms of faster execution, reduced manual effort, and lower dependence on engineering or agencies. In practice, teams favor personalization software that simplifies day-to-day work while keeping setup practical for lean internal resources.


### What best Personalization platforms for Mid-market organizations that require real-time visibility effectively effectively?
Based on G2 reviews, the best personalization platforms for mid-market organizations are those that combine usable real-time data with practical campaign execution. Reviewers often describe value through faster segmentation, immediate behavioral triggers, and visibility into customer actions across web, app, email, and messaging channels. According to verified users, these platforms help teams respond to browsing activity, onboarding progress, or drop-off behavior with more relevant messaging. G2 reviewers mention that the strongest options also keep workflows manageable for smaller teams by centralizing data and communication in one place. For mid-market buyers, real-time visibility matters most when it leads to quicker campaign adjustments, more relevant customer experiences, and better coordination across channels.

**Here are some of the top-rated products on G2:**

- [Insider One](https://www.g2.com/products/insider-one/reviews/insider-one-review-8404328) – widely used for real-time segmentation, multichannel journeys, and personalized web and messaging experiences
- [Customer.io](https://www.g2.com/products/customer-io/reviews/customer-io-review-12831280) – strong for event-driven automation and timely messaging based on user behavior and lifecycle stage
- [Bloomreach](https://www.g2.com/products/bloomreach-bloomreach/reviews/bloomreach-review-12818766) – noted for combining customer data, personalization, and automated journeys in one platform


### What highest rated Personalization for Mid-market Technology companies focused on easy integration delivery?
Based on G2 reviews, the highest rated personalization options for mid-market technology companies are typically the ones users describe as easy to integrate, simple to onboard, and practical for everyday use. According to verified users, strong delivery depends on smooth setup, responsive support, and the ability to connect customer data and engagement channels without heavy implementation work. G2 reviewers mention that easy integration is especially important when teams need to move quickly and avoid long technical projects. Reviews also show that mid-market buyers value platforms that support segmentation, automation, and personalized experiences soon after launch, rather than requiring extensive consulting. Overall, users reward tools that make integration feel operationally light while still supporting meaningful personalization outcomes.

**Here are some of the top-rated products on G2:**

- [Insider One](https://www.g2.com/products/insider-one/reviews/insider-one-review-8404328) – praised for easy onboarding, fast integrations, and getting multichannel personalization live quickly
- [Braze](https://www.g2.com/products/braze/reviews/braze-review-12845943) – valued for intuitive setup, rich personalization workflows, and smooth integration with customer data
- [Customer.io](https://www.g2.com/products/customer-io/reviews/customer-io-review-12831280) – recognized for flexible integration and easy behavior-based messaging that supports lean teams




## G2 Grid® for Personalization Software
![G2 Grid® for Personalization Software plotting products by satisfaction and market presence](https://www.g2.com/categories/personalization/grids.png?focus%5B%5D=43119&focus%5B%5D=20732&focus%5B%5D=22329&focus%5B%5D=18316&focus%5B%5D=4042&focus%5B%5D=1759&focus%5B%5D=340&focus%5B%5D=19103)
Highlighted products: Insider One, Braze, Klaviyo, Customer.io, Iterable, Dotdigital, Agentforce Marketing (formerly Salesforce Marketing Cloud), and Bloomreach.
Underlying data: [Grid® JSON](https://www.g2.com/categories/personalization/grids.json?focus%5B%5D=insider-one&amp;focus%5B%5D=braze&amp;focus%5B%5D=klaviyo&amp;focus%5B%5D=customer-io&amp;focus%5B%5D=iterable&amp;focus%5B%5D=dotdigital&amp;focus%5B%5D=agentforce-marketing-formerly-salesforce-marketing-cloud&amp;focus%5B%5D=bloomreach-bloomreach)


## How Many Personalization Software Products Does G2 Track?
**Total Products under this Category:** 262

### Category Stats (Jul 2026)
- **Average Rating**: 4.51/5 The average rating of products in this category, based on all submitted ratings
- **Top Trending Product**: Abacus.ai (+1.36%) - Among all products in this category, Abacus.ai recorded the largest rating increase compared to last month
*Last updated: July 13, 2026*


## How Does G2 Rank Personalization Software Products?

**Why You Can Trust G2's Software Rankings:**

- 30 Analysts and Data Experts
- 38,200+ Authentic Reviews
- 262+ Products
- Unbiased Rankings

G2's software rankings are built on verified user reviews, rigorous moderation, and a consistent research methodology maintained by a team of analysts and data experts. Each product is measured using the same transparent criteria, with no paid placement or vendor influence. While reviews reflect real user experiences, which can be subjective, they offer valuable insight into how software performs in the hands of professionals. Together, these inputs power the G2 Score, a standardized way to compare tools within every category.


## Which Personalization Software Is Best for Your Use Case?

- **Leader:** [Insider One](https://www.g2.com/products/insider-one/reviews)
- **Highest Performer:** [Evam](https://www.g2.com/products/evam/reviews)
- **Easiest to Use:** [Evam](https://www.g2.com/products/evam/reviews)
- **Top Trending:** [Maestra](https://www.g2.com/products/maestraplatform/reviews)
- **Best Free Software:** [Braze](https://www.g2.com/products/braze/reviews)


---

**Sponsored**

### Customer.io

Customer.io is a leading customer engagement platform designed for tech-savvy organizations to create personalized customer journeys that engage, convert, and scale. Use first-party data to send meaningful messages across all channels, including email, in-app, push, SMS, and webhooks. Today, 7500+ brands trust their messaging needs with Customer.io, and G2 recently recognized us as a Best Software award winner in the Marketing and Digital Advertising Products category. Customer.io’s suite of products includes Journeys, a messaging automation tool, Data Pipelines, a customer data platform; and Parcel, a code editor designed for email. Founded in 2012, Customer.io is a globally distributed, remote-first company named one of the fastest-growing private companies on the 2023 Inc. 5000 list.



[Visit website](https://www.g2.com/external_clickthroughs/record?secure%5Bad_program%5D=ppc&amp;secure%5Bad_slot%5D=category_product_list&amp;secure%5Bcategory_id%5D=1674&amp;secure%5Bchosen_at%5D=2026-07-14T04%3A30%3A42Z&amp;secure%5Bdisplayable_resource_id%5D=1674&amp;secure%5Bdisplayable_resource_type%5D=Category&amp;secure%5Bmedium%5D=sponsored&amp;secure%5Bplacement_reason%5D=page_category&amp;secure%5Bplacement_resource_ids%5D%5B%5D=1674&amp;secure%5Bprioritized%5D=false&amp;secure%5Bproduct_id%5D=18316&amp;secure%5Bresource_id%5D=1674&amp;secure%5Bresource_type%5D=Category&amp;secure%5Bsource_type%5D=category_page&amp;secure%5Bsource_url%5D=https%3A%2F%2Fwww.g2.com%2Fcategories%2Fpersonalization%3Fopen_modal_url%3D%252Fproducts%252Ffolloze%252Fwishlists%253Fhost_path%253D%25252Fcategories%25252Fpersonalization%2526source%253Dcategory&amp;secure%5Btoken%5D=682109f76013aa38dd09bc80822b99fed9e5f36ce723497f0a3e5090b110866e&amp;secure%5Burl%5D=https%3A%2F%2Fwww.try.customer.io%2Fpaid%2Fdemo%2F%3Futm_medium%3Dads%26utm_source%3DG2%26utm_campaign%3Dg2_ppc_personalization%26utm_term%3Ddemand%2520gen&amp;secure%5Burl_type%5D=custom_url)

---

## What Are the Top-Rated Personalization Software Products in 2026?
### 1. [Insider One](https://www.g2.com/products/insider-one/reviews)
Insider One is a software designed to unify marketing and customer engagement capabilities into a single platform powered by AI and an integrated Customer Data Platform (CDP). The software provides data unification, personalization, and cross-channel journey orchestration by leveraging AI alongside natively supported channels including WhatsApp, SMS, Email, Web, App, and Site Search. It automates multi-channel customer journeys and reduces the complexity of managing disparate marketing tools. Insider One addresses the challenge of fragmented customer engagement by consolidating AI-driven decisioning, customer data management, and personalization into one platform trusted by 2,000+ brands including Samsung, L&#39;Oréal, and Toyota. The software supports use cases across fifteen industries and more than 30 countries, with recognition as a leader in CDP, Personalization Engines, Mobile Marketing, and Customer Journey Analytics.


**Average Rating:** 4.8/5.0
**Total Reviews:** 1,390
**How Do G2 Users Rate Insider One?**

- **Has the product been a good partner in doing business?:** 9.4/10 (Category avg: 9.3/10)
- **Ease of Admin:** 9.1/10 (Category avg: 8.9/10)
- **Ease of Use:** 9.4/10 (Category avg: 8.8/10)
- **Quality of Support:** 9.6/10 (Category avg: 9.3/10)

**Who Is the Company Behind Insider One?**

- **Seller:** [Insider One](https://www.g2.com/sellers/insider-one)
- **Company Website:** https://useinsider.com
- **Year Founded:** 2012
- **HQ Location:** Global
- **Twitter:** @insiderone (1 Twitter followers)
- **LinkedIn® Page:** https://www.linkedin.com/company/insiderone/ (1,530 employees on LinkedIn®)

**Who Uses This Product?**
- **Who Uses This:** Digital Marketing Specialist, Marketing Manager
- **Top Industries:** Retail, Apparel &amp; Fashion
- **Company Size:** 46% Mid-Market, 28% Small-Business


#### What Are Insider One's Pros and Cons?

**Pros:**

- Ease of Use (222 reviews)
- Customer Engagement (205 reviews)
- Personalization (181 reviews)
- Engagement (169 reviews)
- Customer Support (162 reviews)

**Cons:**

- Learning Curve (81 reviews)
- Difficult Learning (38 reviews)
- Time-Consuming (37 reviews)
- High Learning Curve (31 reviews)
- Integration Issues (29 reviews)


### What Do G2 Reviewers Say About Insider One?
*AI-generated summary from verified user reviews*

**Pros:**

- Users value the **ease of use** of Insider One, appreciating quick campaign edits with predefined templates.
- Users value the **dynamic customer engagement** strategies of Insider One, enhancing personalized interactions across multiple channels.
- Users value the **personalization capabilities** of Insider One, enhancing customer engagement and boosting conversion rates across channels.
- Users value the **high engagement rates** achieved through personalized messaging and timely product recommendations across multiple channels.
- Users appreciate the **proactive support** from the Customer Success team, aiding in issue resolution and strategic insights.

**Cons:**

- Users find the **learning curve steep** due to numerous features, but support helps ease the transition.
- Users find the **difficult learning** curve challenging, making the onboarding process time-consuming and sometimes overwhelming.
- Users find the **time-consuming campaign and survey setup** hampers efficiency and requires external support for designs.
- Users note a **high learning curve** with Insider One, making initial navigation and setup quite challenging.
- Users experience **integration issues** with Insider One, facing delays and technical challenges during the setup process.

#### What Are Recent G2 Reviews of Insider One?

**"[Complete and intuitive platform, with fast and efficient support](https://www.g2.com/survey_responses/insider-one-review-13036694)"**

**Rating:** 4.5/5.0 stars
*— Arlete M.*

[Read full review](https://www.g2.com/survey_responses/insider-one-review-13036694)

---

**"[Insider One unifies data and channels with a truly fluid Journey Orchestration](https://www.g2.com/survey_responses/insider-one-review-13037392)"**

**Rating:** 5.0/5.0 stars
*— Gabriel A.*

[Read full review](https://www.g2.com/survey_responses/insider-one-review-13037392)

---


#### What Are G2 Users Discussing About Insider One?

- [Do you recommend connecting Insider with Yotpo?](https://www.g2.com/discussions/do-you-recommend-connecting-insider-with-yotpo) - 1 comment
- [Can we decide which campaigns need to be prioritized more when users are eligible for multiple journeys and can receive multiple messages?](https://www.g2.com/discussions/can-we-decide-which-campaigns-need-to-be-prioritized-more-when-users-are-eligible-for-multiple-journeys-and-can-receive-multiple-messages) - 1 comment
- [Does Insider offer predictive segments to target users?](https://www.g2.com/discussions/does-insider-offer-predictive-segments-to-target-users) - 1 comment
- [Is it possible to send personalized product recommendations on web push?](https://www.g2.com/discussions/is-it-possible-to-send-personalized-product-recommendations-on-web-push) - 1 comment
- [How can Insider help personalize experiences while respecting customers’ privacy?](https://www.g2.com/discussions/how-can-insider-help-personalize-experiences-while-respecting-customers-privacy) - 1 comment

### 2. [Braze](https://www.g2.com/products/braze/reviews)
Braze is a software designed to power customer engagement through composable intelligence and AI-driven personalization at every touchpoint. The software provides cross-channel messaging, journey orchestration, and AI-powered decisioning by leveraging BrazeAI, which activates agents, models, and features across the entire platform. It automates 1:1 personalized customer interactions and reduces the manual effort required to deliver timely, relevant experiences at scale. Braze addresses the challenge of disconnected customer communications by enabling brands to turn customer actions into autonomous, personalized interactions across every channel. The software supports use cases ranging from lifecycle marketing to conversion optimization, and is recognized as a Leader in marketing technology by industry analysts.


**Average Rating:** 4.5/5.0
**Total Reviews:** 1,662
**How Do G2 Users Rate Braze?**

- **Has the product been a good partner in doing business?:** 8.9/10 (Category avg: 9.3/10)
- **Ease of Admin:** 8.5/10 (Category avg: 8.9/10)
- **Ease of Use:** 8.3/10 (Category avg: 8.8/10)
- **Quality of Support:** 8.5/10 (Category avg: 9.3/10)

**Who Is the Company Behind Braze?**

- **Seller:** [Braze](https://www.g2.com/sellers/braze)
- **Company Website:** https://www.braze.com
- **Year Founded:** 2011
- **HQ Location:** New York
- **Twitter:** @Braze (16,323 Twitter followers)
- **LinkedIn® Page:** https://www.linkedin.com/company/792882/ (2,297 employees on LinkedIn®)

**Who Uses This Product?**
- **Who Uses This:** CRM Manager, Marketing Manager
- **Top Industries:** Financial Services, Marketing and Advertising
- **Company Size:** 54% Mid-Market, 27% Enterprise


#### What Are Braze's Pros and Cons?

**Pros:**

- Ease of Use (385 reviews)
- Intuitive (189 reviews)
- Automation (151 reviews)
- Customer Support (151 reviews)
- Features (151 reviews)

**Cons:**

- Learning Curve (159 reviews)
- Missing Features (149 reviews)
- Limitations (102 reviews)
- Limited Features (93 reviews)
- Steep Learning Curve (86 reviews)


### What Do G2 Reviewers Say About Braze?
*AI-generated summary from verified user reviews*

**Pros:**

- Users value the **ease of use** of Braze, appreciating its intuitive design and clear documentation for seamless learning.
- Users appreciate Braze for its **intuitive interface** , enabling effortless creation of personalized messaging campaigns.
- Users love Braze for its **easy automation and personalization** , enabling seamless multichannel messaging campaigns efficiently.
- Users praise Braze for its **responsive customer support** , making implementation and daily use a seamless experience.
- Users value the **user-friendly interface** of Braze, which enhances multichannel management and campaign personalization.

**Cons:**

- Users find the **learning curve steep** , with a complex UI that requires time and team assistance to navigate.
- Users note the **missing features** in Braze, wishing for better reporting, mobile wallet solutions, and customization options.
- Users find **limitations in reporting and unnecessary complexity** for simple surveys, impacting overall usability for basic tasks.
- Users desire **improved features** in Braze, particularly for analytics and feedback collection, finding it somewhat lacking.
- Users face a **steep learning curve** with Braze, making initial setup and mastering advanced features challenging.

#### What Are Recent G2 Reviews of Braze?

**"[Smooth sailing](https://www.g2.com/survey_responses/braze-review-8154150)"**

**Rating:** 5.0/5.0 stars
*— Ákos V.*

[Read full review](https://www.g2.com/survey_responses/braze-review-8154150)

---

**"[Powerful multi-channel engagement platform](https://www.g2.com/survey_responses/braze-review-7258144)"**

**Rating:** 4.0/5.0 stars
*— Verified User in Health, Wellness and Fitness*

[Read full review](https://www.g2.com/survey_responses/braze-review-7258144)

---



### 3. [Klaviyo](https://www.g2.com/products/klaviyo/reviews)
Klaviyo is a software designed to help B2C businesses grow by integrating marketing, analytics, and customer service into one unified solution. The software provides email marketing, SMS, RCS, push, WhatsApp, reviews, forms, and ad orchestration by leveraging unified customer data and built-in AI to optimize messages, segments, timing, and creative. It automates personalized, trigger-based customer journeys and reduces the need for extra tools or complex setup. Klaviyo addresses the challenge of fragmented marketing data by capturing every click, purchase, and conversation into a unified customer profile that powers smarter campaign decisions. The software supports omnichannel experiences for more than 170,000 businesses, with integrations across 400+ tools and analytics capabilities including RFM analysis, funnel reporting, and catalog insights.


**Average Rating:** 4.6/5.0
**Total Reviews:** 1,310
**How Do G2 Users Rate Klaviyo?**

- **Has the product been a good partner in doing business?:** 8.9/10 (Category avg: 9.3/10)
- **Ease of Admin:** 8.9/10 (Category avg: 8.9/10)
- **Ease of Use:** 8.6/10 (Category avg: 8.8/10)
- **Quality of Support:** 8.4/10 (Category avg: 9.3/10)

**Who Is the Company Behind Klaviyo?**

- **Seller:** [Klaviyo](https://www.g2.com/sellers/klaviyo)
- **Company Website:** https://www.klaviyo.com/
- **Year Founded:** 2012
- **HQ Location:** Boston, Massachusetts
- **Twitter:** @klaviyo (22,042 Twitter followers)
- **LinkedIn® Page:** https://www.linkedin.com/company/2908815/ (2,983 employees on LinkedIn®)

**Who Uses This Product?**
- **Who Uses This:** Owner, CEO
- **Top Industries:** Retail, Marketing and Advertising
- **Company Size:** 81% Small-Business, 16% Mid-Market


#### What Are Klaviyo's Pros and Cons?

**Pros:**

- Ease of Use (167 reviews)
- Email Marketing (131 reviews)
- Automation (92 reviews)
- Easy Integration (89 reviews)
- Integrations (89 reviews)

**Cons:**

- Expensive (73 reviews)
- Learning Curve (63 reviews)
- Missing Features (57 reviews)
- Limited Features (40 reviews)
- Poor Customer Support (39 reviews)


### What Do G2 Reviewers Say About Klaviyo?
*AI-generated summary from verified user reviews*

**Pros:**

- Users appreciate the **ease of use** of Klaviyo, finding it intuitive and easy to navigate without prior experience.
- Users value Klaviyo for its **advanced features and automation** , enhancing email and SMS program management effortlessly.
- Users love Klaviyo&#39;s **powerful automation** , enabling timely, tailored campaigns that enhance engagement and revenue effortlessly.
- Users appreciate the **easy integration** of Klaviyo with Shopify, enhancing the effectiveness of personalized campaigns.
- Users appreciate the **seamless integrations** of Klaviyo, particularly with Shopify and Zapier, enhancing their marketing efficiency.

**Cons:**

- Users find Klaviyo **expensive** and lacking sufficient support, which can be overwhelming for newcomers.
- Users find the **learning curve steep** with Klaviyo, especially for beginners navigating its features and settings.
- Users are frustrated by the **missing features** in Klaviyo, hindering effective management and modern marketing strategies.
- Users note the **limited features** in Klaviyo, feeling updates often lack depth and options for managing multiple brands.
- Users express frustration with **poor customer support** , noting slow response times and a lack of understanding of issues.

#### What Are Recent G2 Reviews of Klaviyo?

**"[Klaviyo Makes Email Automation Simple, Powerful, and Reliable](https://www.g2.com/survey_responses/klaviyo-review-12738916)"**

**Rating:** 4.5/5.0 stars
*— Tejas K.*

[Read full review](https://www.g2.com/survey_responses/klaviyo-review-12738916)

---

**"[Easy-to-Use Platform for Email Marketing Automation](https://www.g2.com/survey_responses/klaviyo-review-12959044)"**

**Rating:** 4.0/5.0 stars
*— Mohd danish  K.*

[Read full review](https://www.g2.com/survey_responses/klaviyo-review-12959044)

---


#### What Are G2 Users Discussing About Klaviyo?

- [What is Klaviyo used for?](https://www.g2.com/discussions/what-is-klaviyo-used-for) - 2 comments
- [What is UTM tracking Klaviyo?](https://www.g2.com/discussions/what-is-utm-tracking-klaviyo) - 3 comments
- [How do you integrate Klaviyo?](https://www.g2.com/discussions/how-do-you-integrate-klaviyo) - 1 comment, 1 upvote
- [Does Klaviyo integrate with Shopify?](https://www.g2.com/discussions/does-klaviyo-integrate-with-shopify) - 2 comments
- [Is Klaviyo a CRM?](https://www.g2.com/discussions/is-klaviyo-a-crm)

### 4. [Customer.io](https://www.g2.com/products/customer-io/reviews)
Customer.io is a software designed to help tech-savvy organizations create personalized customer journeys that engage, convert, and scale. The software provides multi-channel messaging across email, in-app, push, SMS, and webhooks by leveraging first-party data and a suite of integrated products including Journeys, Data Pipelines, and Parcel. It automates trigger-based messaging workflows and reduces the complexity of coordinating communication across multiple channels from separate tools. Customer.io addresses the challenge of disconnected customer data and messaging by unifying automation, a customer data platform, and an email code editor into one cohesive platform. The software supports more than 7,500 brands with scalable messaging automation and has been recognized as a G2 Best Software award winner in the Marketing and Digital Advertising Products category.


**Average Rating:** 4.4/5.0
**Total Reviews:** 829
**How Do G2 Users Rate Customer.io?**

- **Has the product been a good partner in doing business?:** 9.0/10 (Category avg: 9.3/10)
- **Ease of Admin:** 8.6/10 (Category avg: 8.9/10)
- **Ease of Use:** 8.3/10 (Category avg: 8.8/10)
- **Quality of Support:** 8.6/10 (Category avg: 9.3/10)

**Who Is the Company Behind Customer.io?**

- **Seller:** [Customer.io](https://www.g2.com/sellers/customer-io)
- **Company Website:** https://customer.io/
- **Year Founded:** 2012
- **HQ Location:** Portland, OR
- **Twitter:** @CustomerIO (4,948 Twitter followers)
- **LinkedIn® Page:** https://www.linkedin.com/company/2492471/ (534 employees on LinkedIn®)

**Who Uses This Product?**
- **Who Uses This:** CEO, Product Manager
- **Top Industries:** Computer Software, Financial Services
- **Company Size:** 54% Small-Business, 36% Mid-Market


#### What Are Customer.io's Pros and Cons?

**Pros:**

- Ease of Use (227 reviews)
- Automation (152 reviews)
- Features (128 reviews)
- Helpful (127 reviews)
- Customer Support (125 reviews)

**Cons:**

- Learning Curve (91 reviews)
- Missing Features (78 reviews)
- Limited Features (59 reviews)
- Not Intuitive (52 reviews)
- Campaign Issues (44 reviews)


### What Do G2 Reviewers Say About Customer.io?
*AI-generated summary from verified user reviews*

**Pros:**

- Users appreciate the **ease of use** in Customer.io, enjoying a seamless and familiar UX/UI experience.
- Users value the **flexibility and control** of Customer.io for automating and personalizing transactional emails effectively.
- Users appreciate the **powerful features** of Customer.io, making email campaigns easy and efficient with great design tools.
- Users praise the **helpfulness** of Customer.io, highlighting its excellent support and user-friendly features for email marketing.
- Users appreciate the **helpful customer support** of Customer.io, enhancing their overall experience and ease of use.

**Cons:**

- Users find the **steep learning curve** of Customer.io challenging, especially with advanced workflows and integrations.
- Users find the **missing features** in reporting and segmentation limit their ability to analyze data effectively.
- Users find the **limited features** of Customer.io frustrating, hindering efficient email management and A/B testing options.
- Users find the platform **not intuitive** , often struggling with a steep learning curve and outdated UI elements.
- Users desire more **flexibility in organizing campaigns** and find limitations in email template usage frustrating.

#### What Are Recent G2 Reviews of Customer.io?

**"[Powerful Automation with Excellent Personalization Capabilities](https://www.g2.com/survey_responses/customer-io-review-12798023)"**

**Rating:** 4.0/5.0 stars
*— Abhinav J.*

[Read full review](https://www.g2.com/survey_responses/customer-io-review-12798023)

---

**"[Easy, Powerful Automation for Personalized Messaging and User Journeys](https://www.g2.com/survey_responses/customer-io-review-12803161)"**

**Rating:** 5.0/5.0 stars
*— Rishang Y.*

[Read full review](https://www.g2.com/survey_responses/customer-io-review-12803161)

---


#### What Are G2 Users Discussing About Customer.io?

- [What is Customer.io used for?](https://www.g2.com/discussions/what-is-customer-io-used-for) - 2 comments

### 5. [Iterable](https://www.g2.com/products/iterable/reviews)
Iterable is a software designed to power AI-driven customer engagement at enterprise scale across every channel. The software provides intelligent personalization, cross-channel journey orchestration, and campaign governance by leveraging AI to transform customer data into actionable, measurable experiences. It automates multi-channel engagement workflows and reduces the operational friction that slows enterprise marketing teams. Iterable addresses the challenge of balancing speed and control at scale by giving teams the flexibility to optimize performance while maintaining governance guardrails. The software supports global brands including Priceline, Fabletics, Blockchain, and Box, driving measurable growth through continuous performance optimization.


**Average Rating:** 4.4/5.0
**Total Reviews:** 814
**How Do G2 Users Rate Iterable?**

- **Has the product been a good partner in doing business?:** 9.0/10 (Category avg: 9.3/10)
- **Ease of Admin:** 8.4/10 (Category avg: 8.9/10)
- **Ease of Use:** 8.4/10 (Category avg: 8.8/10)
- **Quality of Support:** 8.8/10 (Category avg: 9.3/10)

**Who Is the Company Behind Iterable?**

- **Seller:** [Iterable](https://www.g2.com/sellers/iterable)
- **Company Website:** https://www.iterable.com
- **Year Founded:** 2013
- **HQ Location:** San Francisco, CA
- **Twitter:** @Iterable (2,603 Twitter followers)
- **LinkedIn® Page:** https://www.linkedin.com/company/3119164/ (858 employees on LinkedIn®)

**Who Uses This Product?**
- **Who Uses This:** Email Marketing Manager, Lifecycle Marketing Manager
- **Top Industries:** Marketing and Advertising, Health, Wellness and Fitness
- **Company Size:** 54% Mid-Market, 26% Small-Business


#### What Are Iterable's Pros and Cons?

**Pros:**

- Ease of Use (128 reviews)
- Intuitive (90 reviews)
- Customer Support (81 reviews)
- Automation (78 reviews)
- Personalization (78 reviews)

**Cons:**

- Learning Curve (79 reviews)
- Missing Features (68 reviews)
- Limited Features (47 reviews)
- Reporting Issues (45 reviews)
- Inadequate Reporting (43 reviews)


### What Do G2 Reviewers Say About Iterable?
*AI-generated summary from verified user reviews*

**Pros:**

- Users highlight the **ease of use** of Iterable, appreciating seamless onboarding and quick team adaptation to the platform.
- Users find Iterable&#39;s **intuitive design** and support make campaign management effortless and enjoyable.
- Users praise the **effective customer support** of Iterable, highlighting their helpfulness and responsiveness throughout the onboarding process.
- Users value the **automation capabilities** of Iterable, enhancing their marketing strategies with seamless integration and personalized messaging.
- Users appreciate the **powerful personalization features** of Iterable, enabling impactful messaging tailored to each subscriber.

**Cons:**

- Users find the **learning curve steep** , often struggling with unclear documentation and feature execution challenges.
- Users note the **missing features** in Iterable, such as NHI filtering and HTML template export, causing frustration.
- Users note **limited features** in Iterable, particularly in campaign scheduling and basic in-app messaging capabilities.
- Users express frustration with **inconsistent reporting issues** , impacting trust in conversion tracking and overall campaign optimization.
- Users highlight **inadequate reporting** capabilities in Iterable, causing difficulty in tracking performance across multiple projects.

#### What Are Recent G2 Reviews of Iterable?

**"[Iterable: The Intuitive Platform That Makes Data Actionable](https://www.g2.com/survey_responses/iterable-review-12383489)"**

**Rating:** 4.5/5.0 stars
*— Jake B.*

[Read full review](https://www.g2.com/survey_responses/iterable-review-12383489)

---

**"[Iterable scales with your growth and unifies B2B and B2C journeys](https://www.g2.com/survey_responses/iterable-review-12943549)"**

**Rating:** 5.0/5.0 stars
*— Daniel A.*

[Read full review](https://www.g2.com/survey_responses/iterable-review-12943549)

---


#### What Are G2 Users Discussing About Iterable?

- [Is iterable a CRM?](https://www.g2.com/discussions/is-iterable-a-crm)
- [What is iterable in Java?](https://www.g2.com/discussions/what-is-iterable-in-java) - 1 comment
- [How much does iterable cost?](https://www.g2.com/discussions/how-much-does-iterable-cost) - 1 comment
- [What is Iterable?](https://www.g2.com/discussions/what-is-iterable) - 2 comments

### 6. [Dotdigital](https://www.g2.com/products/dotdigital/reviews)
Dotdigital is a software designed to help marketing teams create connected, personalized customer experiences across every channel through marketing automation and data management. The software provides campaign building, audience segmentation, and journey automation across email, SMS, web, WhatsApp, and social by leveraging AI to predict intent, personalize messages, and improve performance. It automates multi-channel customer journeys and reduces reliance on disconnected tools by creating a single customer view through integrations with Shopify, Magento, and CRM platforms. Dotdigital addresses the challenge of fragmented marketing data and siloed channels by unifying customer data and enabling adaptive journeys for B2B, B2C, and non-profit audiences. The software supports more than 4,000 brands worldwide and holds ISO14001, ISO 27701, and ISO 27001 certifications, making it a reliable choice for teams prioritizing data privacy and sustainability.


**Average Rating:** 4.4/5.0
**Total Reviews:** 1,189
**How Do G2 Users Rate Dotdigital?**

- **Has the product been a good partner in doing business?:** 8.6/10 (Category avg: 9.3/10)
- **Ease of Admin:** 8.4/10 (Category avg: 8.9/10)
- **Ease of Use:** 8.7/10 (Category avg: 8.8/10)
- **Quality of Support:** 8.9/10 (Category avg: 9.3/10)

**Who Is the Company Behind Dotdigital?**

- **Seller:** [Dotdigital](https://www.g2.com/sellers/dotdigital)
- **Company Website:** https://www.dotdigital.com
- **Year Founded:** 1999
- **HQ Location:** London Bridge, London
- **Twitter:** @dotdigital (15,898 Twitter followers)
- **LinkedIn® Page:** http://www.linkedin.com/company/1131881 (472 employees on LinkedIn®)

**Who Uses This Product?**
- **Who Uses This:** Marketing Manager, Marketing Executive
- **Top Industries:** Retail, Marketing and Advertising
- **Company Size:** 46% Mid-Market, 40% Small-Business


#### What Are Dotdigital's Pros and Cons?

**Pros:**

- Ease of Use (274 reviews)
- Customer Support (225 reviews)
- Helpful (200 reviews)
- Email Marketing (156 reviews)
- Features (135 reviews)

**Cons:**

- Missing Features (90 reviews)
- Learning Curve (62 reviews)
- Limited Features (58 reviews)
- Limitations (48 reviews)
- Email Issues (37 reviews)


### What Do G2 Reviewers Say About Dotdigital?
*AI-generated summary from verified user reviews*

**Pros:**

- Users praise Dotdigital&#39;s **ease of use** , particularly in campaign creation and database management efficiency.
- Users commend Dotdigital for its **outstanding customer support** , consistently providing quick and helpful assistance when needed.
- Users appreciate the **excellent support and features** of Dotdigital, enhancing their marketing strategies and insights.
- Users enjoy the **user-friendly interface and excellent support** of Dotdigital, making email marketing efficient and effective.
- Users value the **robust features** of Dotdigital, appreciating its customization, segmentation, and integration capabilities for effective marketing.

**Cons:**

- Users desire **missing features** like advanced segmentation, easier editing, and integrated AI capabilities for enhanced usability.
- Users face a **steep learning curve** during onboarding, making initial setup challenging before realizing Dotdigital&#39;s potential.
- Users find Dotdigital&#39;s **limited features** restrictive, impacting customizations, reporting, and overall user experience.
- Users find the **image library challenging** and struggle with integration and certain features, complicating their experience.
- Users experience **email issues** with Dotdigital, including reporting complications, lack of templates, and problematic segmentation.

#### What Are Recent G2 Reviews of Dotdigital?

**"[Effortless Segmentation, Quick Setup](https://www.g2.com/survey_responses/dotdigital-review-12951247)"**

**Rating:** 4.5/5.0 stars
*— Brandon M.*

[Read full review](https://www.g2.com/survey_responses/dotdigital-review-12951247)

---

**"[Dotdigital: Intuitive, Scalable Marketing Automation with Exceptional Support](https://www.g2.com/survey_responses/dotdigital-review-13090251)"**

**Rating:** 5.0/5.0 stars
*— Mike H.*

[Read full review](https://www.g2.com/survey_responses/dotdigital-review-13090251)

---


#### What Are G2 Users Discussing About Dotdigital?

- [What is Dotdigital used for?](https://www.g2.com/discussions/what-is-dotdigital-used-for) - 1 comment
- [What is engagement cloud in Magento 2?](https://www.g2.com/discussions/what-is-engagement-cloud-in-magento-2)
- [How do I use Dotmailer?](https://www.g2.com/discussions/how-do-i-use-dotmailer)
- [How much does Dotmailer cost?](https://www.g2.com/discussions/how-much-does-dotmailer-cost) - 1 comment
- [What is engagement cloud?](https://www.g2.com/discussions/what-is-engagement-cloud) - 1 comment

### 7. [Agentforce Marketing (formerly Salesforce Marketing Cloud)](https://www.g2.com/products/agentforce-marketing-formerly-salesforce-marketing-cloud/reviews)
Agentforce Marketing is Salesforce’s marketing solution for the Agentic Enterprise. AI agents help marketers plan, create, optimize, and orchestrate adaptive customer experiences across every channel and interaction. Built on the world’s #1 CDP, Agentforce Marketing connects data, AI, automation, and engagement into one deeply unified platform for B2B and B2C marketing. Agentforce Marketing is part of Marketing Cloud. It’s the next evolution of marketing orchestration where humans and AI agents work together to grow customer relationships and revenue.


**Average Rating:** 4.0/5.0
**Total Reviews:** 4,384
**How Do G2 Users Rate Agentforce Marketing (formerly Salesforce Marketing Cloud)?**

- **Has the product been a good partner in doing business?:** 8.0/10 (Category avg: 9.3/10)
- **Ease of Admin:** 7.8/10 (Category avg: 8.9/10)
- **Ease of Use:** 7.6/10 (Category avg: 8.8/10)
- **Quality of Support:** 7.7/10 (Category avg: 9.3/10)

**Who Is the Company Behind Agentforce Marketing (formerly Salesforce Marketing Cloud)?**

- **Seller:** [Salesforce](https://www.g2.com/sellers/salesforce)
- **Company Website:** https://www.salesforce.com/
- **Year Founded:** 1999
- **HQ Location:** San Francisco, CA
- **Twitter:** @salesforce (579,511 Twitter followers)
- **LinkedIn® Page:** https://www.linkedin.com/company/3185/ (83,223 employees on LinkedIn®)

**Who Uses This Product?**
- **Who Uses This:** Marketing Manager, Marketing Coordinator
- **Top Industries:** Computer Software, Marketing and Advertising
- **Company Size:** 47% Mid-Market, 28% Small-Business


#### What Are Agentforce Marketing (formerly Salesforce Marketing Cloud)'s Pros and Cons?

**Pros:**

- Ease of Use (341 reviews)
- Automation (197 reviews)
- Integrations (183 reviews)
- Email Marketing (177 reviews)
- Features (165 reviews)

**Cons:**

- Learning Curve (218 reviews)
- Steep Learning Curve (154 reviews)
- Complexity (140 reviews)
- Expensive (138 reviews)
- Complex Usage (110 reviews)


### What Do G2 Reviewers Say About Agentforce Marketing (formerly Salesforce Marketing Cloud)?
*AI-generated summary from verified user reviews*

**Pros:**

- Users find the **user-friendly interface** of Agentforce Marketing enhances navigation and facilitates quick learning for effective engagement.
- Users value the **advanced automation capabilities** of Salesforce Marketing Cloud, enhancing customer engagement and lead conversion.
- Users appreciate the **seamless integrations** that enhance data consolidation and customer engagement across multiple channels.
- Users appreciate the **automation capabilities** of Agentforce Marketing, enhancing personalized communications and campaign effectiveness with ease.
- Users appreciate the **automation capabilities** of Agentforce Marketing, enhancing segmentation and personalized engagement strategies effectively.

**Cons:**

- Users face a significant **learning curve** with Salesforce Marketing Cloud, making initial setup and usage challenging.
- Users find the **steep learning curve** challenging, requiring significant time and effort to effectively utilize Agentforce Marketing.
- Users find the **complexity** of Agentforce Marketing overwhelming, needing extensive knowledge and training to navigate effectively.
- Users find the product **expensive** , indicating that its cost may be a barrier for some potential users.
- Users find the **complex usage** of Agentforce Marketing challenging, particularly during setup and navigation between its features.

#### What Are Recent G2 Reviews of Agentforce Marketing (formerly Salesforce Marketing Cloud)?

**"[Powerful, Data-Driven Marketing Automation for Enterprise Teams](https://www.g2.com/survey_responses/agentforce-marketing-formerly-salesforce-marketing-cloud-review-12434861)"**

**Rating:** 5.0/5.0 stars
*— Sadi H.*

[Read full review](https://www.g2.com/survey_responses/agentforce-marketing-formerly-salesforce-marketing-cloud-review-12434861)

---

**"[Centralized, Automated Customer Engagement with Powerful Targeting](https://www.g2.com/survey_responses/agentforce-marketing-formerly-salesforce-marketing-cloud-review-12960617)"**

**Rating:** 4.0/5.0 stars
*— Verified User in Oil &amp; Energy*

[Read full review](https://www.g2.com/survey_responses/agentforce-marketing-formerly-salesforce-marketing-cloud-review-12960617)

---


#### What Are G2 Users Discussing About Agentforce Marketing (formerly Salesforce Marketing Cloud)?

- [I&#39;m stuck on setting up automated email campaigns in Salesforce Marketing Cloud Engagement. Any tips?](https://www.g2.com/discussions/i-m-stuck-on-setting-up-automated-email-campaigns-in-salesforce-marketing-cloud-engagement-any-tips) - 3 comments
- [How is Salesforce Marketing Cloud Account Engagement helping businesses tailor their marketing efforts to individual customer needs?](https://www.g2.com/discussions/how-is-salesforce-marketing-cloud-account-engagement-helping-businesses-tailor-their-marketing-efforts-to-individual-customer-needs) - 2 comments
- [Is Salesforce an ESP?](https://www.g2.com/discussions/is-salesforce-an-esp) - 3 comments
- [Do you need salesforce to use pardot?](https://www.g2.com/discussions/do-you-need-salesforce-to-use-pardot) - 2 comments
- [What is Salesforce ad studio?](https://www.g2.com/discussions/what-is-salesforce-ad-studio) - 2 comments

### 8. [Bloomreach](https://www.g2.com/products/bloomreach-bloomreach/reviews)
Bloomreach is a software designed to personalize the entire customer experience through autonomous search, conversational shopping, and agentic marketing automation. The software provides personalized marketing campaigns, enhanced product discovery, headless content management, and AI-driven customer service by leveraging Loomi, its proprietary AI for ecommerce, to enable rapid data processing and analysis. It automates cross-channel customer journeys and reduces reliance on third-party solutions by consolidating engagement, discovery, and content capabilities into one platform. Bloomreach addresses the challenge of disconnected commerce experiences by delivering a cohesive, omnichannel personalization strategy for businesses across retail, financial services, hospitality, and gaming. The software supports 1,400+ brands including American Eagle, Sonepar, and Pandora, with capabilities spanning social ad retargeting, omnichannel support, and AI-powered optimization.


**Average Rating:** 4.6/5.0
**Total Reviews:** 764
**How Do G2 Users Rate Bloomreach?**

- **Has the product been a good partner in doing business?:** 9.1/10 (Category avg: 9.3/10)
- **Ease of Admin:** 8.4/10 (Category avg: 8.9/10)
- **Ease of Use:** 8.3/10 (Category avg: 8.8/10)
- **Quality of Support:** 9.2/10 (Category avg: 9.3/10)

**Who Is the Company Behind Bloomreach?**

- **Seller:** [Bloomreach](https://www.g2.com/sellers/bloomreach)
- **Company Website:** https://www.bloomreach.com
- **Year Founded:** 2009
- **HQ Location:** Mountain View, CA
- **Twitter:** @bloomreach_tm (10,400 Twitter followers)
- **LinkedIn® Page:** https://www.linkedin.com/company/bloomreach/ (1,140 employees on LinkedIn®)

**Who Uses This Product?**
- **Who Uses This:** CRM Manager, Marketing Manager
- **Top Industries:** Retail, Marketing and Advertising
- **Company Size:** 49% Mid-Market, 28% Small-Business


#### What Are Bloomreach's Pros and Cons?

**Pros:**

- Ease of Use (211 reviews)
- Features (182 reviews)
- Helpful (148 reviews)
- Customer Support (147 reviews)
- Intuitive (116 reviews)

**Cons:**

- Learning Curve (145 reviews)
- Limited Features (103 reviews)
- Missing Features (95 reviews)
- Learning Difficulty (87 reviews)
- Difficult Learning (75 reviews)


### What Do G2 Reviewers Say About Bloomreach?
*AI-generated summary from verified user reviews*

**Pros:**

- Users find Bloomreach&#39;s **ease of use** remarkable, enjoying its intuitive interface and fast processing capabilities.
- Users find Bloomreach to have **powerful features and ease of use** , enhancing daily operations and marketing analyses.
- Users find Bloomreach&#39;s **seamless integration and robust support** essential for streamlining customer targeting and data management.
- Users commend the **outstanding support** from Bloomreach, noting responsiveness and professionalism in addressing all queries.
- Users value the **intuitive interface** of Bloomreach, enhancing their ability to create effective marketing strategies effortlessly.

**Cons:**

- Users find the **steep learning curve** of Bloomreach frustrating, noting it lacks user-friendliness and intuitive navigation.
- Users find **limited features** in Bloomreach, such as restrictions on searchable fields and downloading options, frustrating.
- Users find **missing features** in Bloomreach, such as limited searchable fields and lack of direct SQL support, frustrating.
- Users experience a **steep learning curve** with Bloomreach, requiring time and support to navigate its complexity.
- Users find the **difficult learning curve** of Bloomreach challenging, requiring time and effort for effective onboarding.

#### What Are Recent G2 Reviews of Bloomreach?

**"[Bloomreach Makes Personalisation Easy with Powerful Segmentation and Automation](https://www.g2.com/survey_responses/bloomreach-review-13078543)"**

**Rating:** 4.0/5.0 stars
*— megan l.*

[Read full review](https://www.g2.com/survey_responses/bloomreach-review-13078543)

---

**"[Bloomreach Still Shines Years Later](https://www.g2.com/survey_responses/bloomreach-review-7757853)"**

**Rating:** 5.0/5.0 stars
*— Denise R.*

[Read full review](https://www.g2.com/survey_responses/bloomreach-review-7757853)

---


#### What Are G2 Users Discussing About Bloomreach?

- [What is Bloomreach used for?](https://www.g2.com/discussions/what-is-bloomreach-used-for) - 2 comments

### 9. [Omnisend](https://www.g2.com/products/omnisend/reviews)
Omnisend is a software designed to help ecommerce businesses grow by enabling personalized, multi-channel marketing through an accessible and easy-to-use platform. The software provides email campaign creation, SMS messaging, push notifications, and ecommerce automations by leveraging a no-code drag-and-drop editor, AI-powered content generation, and direct integrations with leading ecommerce platforms. It automates revenue-generating workflows such as cart abandonment, welcome series, and transactional emails, and reduces manual effort through pre-built automation templates and AI-driven segmentation. Omnisend addresses the challenge of managing multiple marketing tools by consolidating email, SMS, push notifications, forms, and audience segmentation into a single platform. The software supports unlimited segmentation, omnichannel customer experiences, and list growth tools, and scales from small startups to large ecommerce operations.


**Average Rating:** 4.6/5.0
**Total Reviews:** 1,168
**How Do G2 Users Rate Omnisend?**

- **Has the product been a good partner in doing business?:** 9.2/10 (Category avg: 9.3/10)
- **Ease of Admin:** 9.2/10 (Category avg: 8.9/10)
- **Ease of Use:** 9.1/10 (Category avg: 8.8/10)
- **Quality of Support:** 9.1/10 (Category avg: 9.3/10)

**Who Is the Company Behind Omnisend?**

- **Seller:** [Omnisend](https://www.g2.com/sellers/omnisend)
- **Company Website:** https://www.omnisend.com/
- **Year Founded:** 2014
- **HQ Location:** Vilnius, Lithuania
- **Twitter:** @omnisend (3,916 Twitter followers)
- **LinkedIn® Page:** https://www.linkedin.com/company/2529056 (261 employees on LinkedIn®)

**Who Uses This Product?**
- **Who Uses This:** Owner, CEO
- **Top Industries:** Retail, Apparel &amp; Fashion
- **Company Size:** 87% Small-Business, 8% Mid-Market


#### What Are Omnisend's Pros and Cons?

**Pros:**

- Ease of Use (202 reviews)
- Helpful (114 reviews)
- Customer Support (108 reviews)
- Email Marketing (107 reviews)
- Automation (97 reviews)

**Cons:**

- Limited Features (60 reviews)
- Missing Features (59 reviews)
- Expensive (40 reviews)
- Limited Customization (33 reviews)
- Limited Templates (33 reviews)


### What Do G2 Reviewers Say About Omnisend?
*AI-generated summary from verified user reviews*

**Pros:**

- Users appreciate the **ease of use** of Omnisend, allowing simple multichannel marketing without technical expertise.
- Users highlight the **excellent support** from Omnisend, praising both the AI-bot and human representatives for assistance.
- Users commend the **excellent customer support** at Omnisend, valuing both AI and human assistance.
- Users value Omnisend for its **intuitive automation** , enhancing email marketing and boosting sales effortlessly for e-commerce businesses.
- Users love the **automation capabilities** of Omnisend, enabling easy setup of multichannel marketing campaigns seamlessly.

**Cons:**

- Users feel Omnisend has **limited features** and integrations, affecting usability and client requests for enhancements.
- Users note the **missing features** in Omnisend, highlighting the need for better integrations and documentation.
- Users find the SMS functionality useful, but the **expensive pricing** can become a concern with increased usage.
- Users feel **limited customization** options hinder creative email design, despite being overall satisfied with Omnisend&#39;s functionality.
- Users find the **limited templates** in Omnisend restrict their creative design options for emails.

#### What Are Recent G2 Reviews of Omnisend?

**"[Omnisend Gives Us Full Control Over Branded Email &amp; SMS Automation](https://www.g2.com/survey_responses/omnisend-review-13029949)"**

**Rating:** 4.5/5.0 stars
*— Harrison T.*

[Read full review](https://www.g2.com/survey_responses/omnisend-review-13029949)

---

**"[Fast Email &amp; SMS Campaigns with Powerful Automation](https://www.g2.com/survey_responses/omnisend-review-13069814)"**

**Rating:** 5.0/5.0 stars
*— Lucas  T.*

[Read full review](https://www.g2.com/survey_responses/omnisend-review-13069814)

---


#### What Are G2 Users Discussing About Omnisend?

- [What is Omnisend used for?](https://www.g2.com/discussions/what-is-omnisend-used-for)
- [What is Mautic software?](https://www.g2.com/discussions/what-is-mautic-software) - 1 comment
- [How do I choose a marketing automation software?](https://www.g2.com/discussions/how-do-i-choose-a-marketing-automation-software) - 1 comment
- [Is Omnisend better than Mailchimp?](https://www.g2.com/discussions/is-omnisend-better-than-mailchimp) - 2 comments
- [What is Omnisend?](https://www.g2.com/discussions/what-is-omnisend) - 1 comment

### 10. [WebEngage](https://www.g2.com/products/webengage/reviews)
WebEngage is a software designed to simplify customer engagement and retention for businesses across digital channels through a full-stack Retention OS. The software provides real-time customer data unification, multi-channel journey automation, targeted campaign execution, and 1:1 personalization by leveraging AI-driven predictive models, dynamic micro-segmentation, and an intuitive drag-and-drop workflow builder. It automates personalized campaigns triggered by customer actions and predefined business events, and reduces the effort required to coordinate engagement across email, SMS, push notifications, and more. WebEngage addresses the challenge of customer churn and disjointed engagement by giving businesses a unified view of customer behavior and tools to intervene at the right moment with the right message. The software supports 800+ brands globally and is compatible with a wide range of ESP and MSP integrations, with offices spanning India, the Middle East and Africa, Southeast Asia, and South America.


**Average Rating:** 4.5/5.0
**Total Reviews:** 754
**How Do G2 Users Rate WebEngage?**

- **Has the product been a good partner in doing business?:** 8.8/10 (Category avg: 9.3/10)
- **Ease of Admin:** 8.7/10 (Category avg: 8.9/10)
- **Ease of Use:** 8.8/10 (Category avg: 8.8/10)
- **Quality of Support:** 8.6/10 (Category avg: 9.3/10)

**Who Is the Company Behind WebEngage?**

- **Seller:** [WebEngage](https://www.g2.com/sellers/webengage)
- **Company Website:** https://webengage.com
- **Year Founded:** 2011
- **HQ Location:** Mumbai
- **Twitter:** @webengage (5,055 Twitter followers)
- **LinkedIn® Page:** https://www.linkedin.com/company/2663547/ (367 employees on LinkedIn®)

**Who Uses This Product?**
- **Who Uses This:** Product Manager, Digital Marketing Manager
- **Top Industries:** Financial Services, Education Management
- **Company Size:** 55% Mid-Market, 27% Small-Business


#### What Are WebEngage's Pros and Cons?

**Pros:**

- Ease of Use (61 reviews)
- Analytics (47 reviews)
- Journey Creation (43 reviews)
- Helpful (42 reviews)
- Features (39 reviews)

**Cons:**

- Learning Curve (23 reviews)
- Slow Performance (20 reviews)
- Time-Consuming (17 reviews)
- Missing Features (16 reviews)
- Steep Learning Curve (14 reviews)


### What Do G2 Reviewers Say About WebEngage?
*AI-generated summary from verified user reviews*

**Pros:**

- Users find WebEngage to be **very easy to use** , enhancing engagement and facilitating smooth integration with other tools.
- Users commend the **powerful analytics and segmentation features** of WebEngage, enhancing engagement and conversion rates seamlessly.
- Users love the **intuitive journey designer** of WebEngage, enabling effortless creation of multi-channel campaigns.
- Users praise WebEngage for its **helpful support team** that efficiently resolves issues and enhances user engagement.
- Users value the **feature-rich experience** of WebEngage, enhancing usability and flexibility for effective engagement.

**Cons:**

- New users face a **steep learning curve** with WebEngage, requiring time and support to navigate the platform effectively.
- Users face **slow performance** issues with loading segments and dashboard, causing delays that hinder productivity.
- Users find the **time-consuming live segment loading** and setup process can lead to inefficiencies during use.
- Users are frustrated with the **missing features** and slow enhancements, which limit their experience and exploration.
- Users face a **steep learning curve** with WebEngage, making it challenging to master its complex interface and features.

#### What Are Recent G2 Reviews of WebEngage?

**"[WebEngage’s Strong Focus on Customer Retention and Engagement](https://www.g2.com/survey_responses/webengage-review-12980908)"**

**Rating:** 4.0/5.0 stars
*— Rohit J.*

[Read full review](https://www.g2.com/survey_responses/webengage-review-12980908)

---

**"[Events Analytics Makes Retention Insights Seamless](https://www.g2.com/survey_responses/webengage-review-12981114)"**

**Rating:** 4.5/5.0 stars
*— Marmik S.*

[Read full review](https://www.g2.com/survey_responses/webengage-review-12981114)

---



### 11. [Brevo Marketing Platform](https://www.g2.com/products/brevo-marketing-platform/reviews)
Brevo Marketing Platform (formerly Sendinblue) is a software designed to help growing businesses scale faster through an affordable, all-in-one marketing and CRM stack. The software provides multi-channel campaign management across email, WhatsApp, SMS, web push, and Facebook ads, as well as transactional messaging, marketing automation, live chat, and a sales CRM by leveraging a unified platform that connects all customer interaction tools. It automates marketing activities to deliver the right message at the right time and reduces the need for multiple disconnected marketing and sales applications. Brevo Marketing Platform addresses the challenge of costly, fragmented martech stacks by enabling businesses to select only the products they need and pay for what they use. The software supports over 500,000 businesses worldwide with capabilities spanning lead tracking, meeting scheduling, e-commerce retention analysis, and a cloud-based phone system.


**Average Rating:** 4.5/5.0
**Total Reviews:** 2,445
**How Do G2 Users Rate Brevo Marketing Platform?**

- **Has the product been a good partner in doing business?:** 8.9/10 (Category avg: 9.3/10)
- **Ease of Admin:** 9.0/10 (Category avg: 8.9/10)
- **Ease of Use:** 9.0/10 (Category avg: 8.8/10)
- **Quality of Support:** 8.8/10 (Category avg: 9.3/10)

**Who Is the Company Behind Brevo Marketing Platform?**

- **Seller:** [Brevo](https://www.g2.com/sellers/brevo)
- **Company Website:** https://www.brevo.com/
- **Year Founded:** 2012
- **HQ Location:** Paris
- **Twitter:** @brevo_official (16,032 Twitter followers)
- **LinkedIn® Page:** https://www.linkedin.com/company/brevo/ (898 employees on LinkedIn®)

**Who Uses This Product?**
- **Who Uses This:** CEO, Founder
- **Top Industries:** Marketing and Advertising, Information Technology and Services
- **Company Size:** 84% Small-Business, 13% Mid-Market


#### What Are Brevo Marketing Platform's Pros and Cons?

**Pros:**

- Ease of Use (314 reviews)
- Email Marketing (171 reviews)
- Features (167 reviews)
- Easy Setup (150 reviews)
- User-Friendly (149 reviews)

**Cons:**

- Missing Features (107 reviews)
- Limited Features (80 reviews)
- Limited Customization (71 reviews)
- Learning Curve (58 reviews)
- Expensive (55 reviews)


### What Do G2 Reviewers Say About Brevo Marketing Platform?
*AI-generated summary from verified user reviews*

**Pros:**

- Users find Brevo Marketing Platform&#39;s **ease of use** beneficial, praising its clean design and user-friendly interface.
- Users appreciate the **convenient and efficient email marketing** features of Brevo, making automation and scheduling a breeze.
- Users value the **easy scheduling and automation features** of Brevo, enhancing their email marketing efficiency significantly.
- Users find the **easy setup** of Brevo Marketing Platform essential for managing effective email campaigns effortlessly.
- Users praise Brevo for its **user-friendly interface** , enabling even beginners to easily send newsletters and manage campaigns.

**Cons:**

- Users find **missing features** in Brevo, particularly with limited template flexibility and insufficient automation options.
- Users note the **limited features** in Brevo, particularly in template customization and workflow automation capabilities.
- Users find the **limited customization** of Brevo&#39;s templates restricts their ability to execute complex marketing tasks effectively.
- Users find the **learning curve steep** , as understanding advanced features and back-end processes can be complicated.
- Users find Brevo Marketing Platform to be **expensive** , especially with escalating costs for SMS and complex pricing tiers.

#### What Are Recent G2 Reviews of Brevo Marketing Platform?

**"[All-in-One Marketing Platform That Simplifies Automation, Improves Targeting, and Drives Better ROI](https://www.g2.com/survey_responses/brevo-marketing-platform-review-12763163)"**

**Rating:** 5.0/5.0 stars
*— Hardik C.*

[Read full review](https://www.g2.com/survey_responses/brevo-marketing-platform-review-12763163)

---

**"[Brevo: Easy Email Campaigns with Solid Features at a Lower Price](https://www.g2.com/survey_responses/brevo-marketing-platform-review-12676684)"**

**Rating:** 5.0/5.0 stars
*— Bhavya D.*

[Read full review](https://www.g2.com/survey_responses/brevo-marketing-platform-review-12676684)

---


#### What Are G2 Users Discussing About Brevo Marketing Platform?

- [What is Sendinblue used for?](https://www.g2.com/discussions/brevo-marketing-platform-what-is-sendinblue-used-for) - 1 comment, 1 upvote
- [Is Sendinblue free?](https://www.g2.com/discussions/is-sendinblue-free) - 6 comments
- [What is Sendinblue email?](https://www.g2.com/discussions/what-is-sendinblue-email) - 1 comment
- [What is Sendinblue?](https://www.g2.com/discussions/what-is-sendinblue) - 1 comment

### 12. [Evam](https://www.g2.com/products/evam/reviews)
Evam is a leading technology company that provides comprehensive solutions and products for real-time, cross-channel customer experiences. Our cutting-edge continuous intelligence technology leverages real-time data analysis to deliver unparalleled customer engagement. Evam empowers banks, telecommunications companies, and others to handle billions of interactions with AI algorithms, orchestrate customer journeys, and engage with customers across all channels, digital and legacy, in real-time. Our goal is to help our clients increase customer loyalty, maximize ROI and efficiency, and save time and money. Enterprises have the shortest time-to-market thanks to Evam’s low-code- development, scalable and modular platform leveraged by an experienced &amp; high-quality management team with telco and banking domain know-how. With dozens of Forrester and Gartner research reports recognizing our excellence in customer engagement and event stream processing, our technology is trusted by industry giants like Vodafone, T-Mobile, Jazz, Turkcell, ICBC, TEB/BNP Paribas, ING Bank and Garanti BBVA. Headquartered in London and with offices in Amsterdam, Sofia and Istanbul, Evam delivers its products and services directly and through over 20 global partners. Our solutions are currently utilized by more than 600 million end-users, processing 20 billion events in over 15 countries every day.


**Average Rating:** 4.8/5.0
**Total Reviews:** 223
**How Do G2 Users Rate Evam?**

- **Has the product been a good partner in doing business?:** 9.8/10 (Category avg: 9.3/10)
- **Ease of Admin:** 9.6/10 (Category avg: 8.9/10)
- **Ease of Use:** 9.2/10 (Category avg: 8.8/10)
- **Quality of Support:** 9.5/10 (Category avg: 9.3/10)

**Who Is the Company Behind Evam?**

- **Seller:** [EVAM](https://www.g2.com/sellers/evam)
- **Company Website:** https://evam.com/
- **Year Founded:** 2015
- **HQ Location:** London
- **LinkedIn® Page:** https://www.linkedin.com/company/evamtech (138 employees on LinkedIn®)

**Who Uses This Product?**
- **Who Uses This:** Senior Business Analyst
- **Top Industries:** Banking, Telecommunications
- **Company Size:** 35% Enterprise, 34% Mid-Market


#### What Are Evam's Pros and Cons?

**Pros:**

- Ease of Use (102 reviews)
- Helpful (75 reviews)
- Intuitive (66 reviews)
- Automation (60 reviews)
- Flexibility (56 reviews)

**Cons:**

- Learning Curve (40 reviews)
- Difficult Learning (18 reviews)
- Steep Learning Curve (18 reviews)
- Complex Features (15 reviews)
- Not Intuitive (15 reviews)


### What Do G2 Reviewers Say About Evam?
*AI-generated summary from verified user reviews*

**Pros:**

- Users find Evam to be **incredibly easy to use** , with an intuitive interface that simplifies campaign design and execution.
- Users value Evam for its **real-time data-capturing and personalized campaign management** , enhancing customer engagement significantly.
- Users appreciate Evam&#39;s **intuitive interface** , making campaign design and execution seamless and efficient for real-time engagement.
- Users value the **automation capabilities** of Evam, which enhance efficiency in managing customer journeys and campaigns.
- Users value the **flexibility** of Evam, enabling adaptation to diverse business needs and seamless real-time management.

**Cons:**

- Users find the **learning curve steep** , as many complex features require significant effort to master.
- Users find that **difficult learning** curves hinder their ability to effectively use Evam, especially without technical skills.
- Users find the **steep learning curve** of Evam challenging, especially those lacking technical skills or background.
- Users find the **complex features** of Evam challenging to set up, especially without technical expertise.
- Users find Evam&#39;s interface **not intuitive** , causing complexity and confusion during campaign design and management.

#### What Are Recent G2 Reviews of Evam?

**"[Intuitive UI/UX, Real-Time Data Connectors, and 8x Conversion Uplift](https://www.g2.com/survey_responses/evam-review-12867501)"**

**Rating:** 4.5/5.0 stars
*— Alfiya H.*

[Read full review](https://www.g2.com/survey_responses/evam-review-12867501)

---

**"[EVAM Makes Customer Communication Efficient and Personal](https://www.g2.com/survey_responses/evam-review-12977000)"**

**Rating:** 5.0/5.0 stars
*— GÖRKEM U.*

[Read full review](https://www.g2.com/survey_responses/evam-review-12977000)

---


#### What Are G2 Users Discussing About Evam?

- [What is Evam Continuous Intelligence Platform used for?](https://www.g2.com/discussions/what-is-evam-continuous-intelligence-platform-used-for)

### 13. [Webflow](https://www.g2.com/products/webflow/reviews)
Webflow is a software designed to help high-performing marketing, design, and development teams build distinctive web experiences that grow their brand and drive real revenue. The software provides web creation, optimization, and automation across an integrated visual development environment by leveraging built-in AI, audit trails, and permissions to accelerate work while keeping teams in control. It automates web publishing and optimization workflows and reduces the complexity and cost associated with managing a fragmented web technology stack. Webflow addresses the challenge of balancing creative flexibility with enterprise governance by enabling cross-functional collaboration within a single platform that eliminates the need for constant replatforming. The software supports over 300,000 companies and 2,000+ Certified Partners with enterprise-grade web experiences optimized for AI search visibility and revenue performance.


**Average Rating:** 4.4/5.0
**Total Reviews:** 980
**How Do G2 Users Rate Webflow?**

- **Has the product been a good partner in doing business?:** 8.9/10 (Category avg: 9.3/10)
- **Ease of Admin:** 8.7/10 (Category avg: 8.9/10)
- **Ease of Use:** 8.1/10 (Category avg: 8.8/10)
- **Quality of Support:** 8.5/10 (Category avg: 9.3/10)

**Who Is the Company Behind Webflow?**

- **Seller:** [Webflow](https://www.g2.com/sellers/webflow)
- **Company Website:** https://webflow.com
- **Year Founded:** 2012
- **HQ Location:** San Francisco, California
- **Twitter:** @webflowapp (1 Twitter followers)
- **LinkedIn® Page:** https://www.linkedin.com/company/3502352/ (1,729 employees on LinkedIn®)

**Who Uses This Product?**
- **Who Uses This:** Founder, Web Developer
- **Top Industries:** Design, Marketing and Advertising
- **Company Size:** 69% Small-Business, 22% Mid-Market


#### What Are Webflow's Pros and Cons?

**Pros:**

- Ease of Use (246 reviews)
- Design Flexibility (158 reviews)
- Features (158 reviews)
- Intuitive (149 reviews)
- Flexibility (140 reviews)

**Cons:**

- Learning Curve (102 reviews)
- Limited Features (94 reviews)
- Missing Features (82 reviews)
- Steep Learning Curve (75 reviews)
- Expensive (68 reviews)


### What Do G2 Reviewers Say About Webflow?
*AI-generated summary from verified user reviews*

**Pros:**

- Users value the **ease of use** of Webflow, allowing quick site-building through intuitive drag-and-drop functionality.
- Users value the **design flexibility** of Webflow, allowing for quick, intuitive site builds and advanced customization.
- Users highlight the **intuitive CMS and fast publishing** of Webflow, enhancing collaboration and speeding up website development.
- Users love the **intuitive design** of Webflow, making website creation feel effortless and accessible.
- Users value the **flexibility** of Webflow, enabling quick builds and advanced customization for diverse web projects.

**Cons:**

- Users find the **learning curve steep** with Webflow, particularly for those transitioning from other platforms or new to development.
- Users find Webflow&#39;s **limited features** frustrating, particularly with CMS restrictions and cumbersome e-commerce options.
- Users note several **missing features** in Webflow, citing limitations with multi-language management and code flexibility.
- Users find the **steep learning curve** challenging, particularly when transitioning from other platforms and navigating complex setups.
- Users find Webflow&#39;s pricing to be **excessive** , especially given the limitations and complexities involved in usage.

#### What Are Recent G2 Reviews of Webflow?

**"[Exceptional deep-dive technical support and a highly robust visual architecture platform](https://www.g2.com/survey_responses/webflow-review-13066113)"**

**Rating:** 5.0/5.0 stars
*— Mario B.*

[Read full review](https://www.g2.com/survey_responses/webflow-review-13066113)

---

**"[Best webdesign building platform](https://www.g2.com/survey_responses/webflow-review-7038852)"**

**Rating:** 4.5/5.0 stars
*— Richard D.*

[Read full review](https://www.g2.com/survey_responses/webflow-review-7038852)

---


#### What Are G2 Users Discussing About Webflow?

- [What is Webflow used for?](https://www.g2.com/discussions/what-is-webflow-used-for) - 1 comment
- [What is Intellimize used for?](https://www.g2.com/discussions/what-is-intellimize-used-for) - 1 comment
- [Is Webflow good for developers?](https://www.g2.com/discussions/is-webflow-good-for-developers) - 2 comments
- [What framework does Webflow use?](https://www.g2.com/discussions/what-framework-does-webflow-use) - 2 comments
- [What is Webflow good for?](https://www.g2.com/discussions/what-is-webflow-good-for) - 2 comments

### 14. [Duda](https://www.g2.com/products/duda/reviews)
Duda is a software designed to empower digital marketing agencies and SaaS companies to build and manage their customers&#39; digital presence at scale. The software provides website development, ecommerce, client management, SEO, automation, and white labeling capabilities by leveraging an award-winning low-code, no-code platform built for agency productivity. It automates repetitive site-building and client management workflows and reduces the time required to launch and maintain client websites. Duda addresses the challenge of scaling web development operations by giving agencies and SaaS companies a single platform to manage multiple client sites with consistent quality. The software supports unprecedented growth for agencies through flexible customization options, white labeling, and an extensive range of built-in capabilities.


**Average Rating:** 4.7/5.0
**Total Reviews:** 801
**How Do G2 Users Rate Duda?**

- **Has the product been a good partner in doing business?:** 9.3/10 (Category avg: 9.3/10)
- **Ease of Admin:** 9.3/10 (Category avg: 8.9/10)
- **Ease of Use:** 9.2/10 (Category avg: 8.8/10)
- **Quality of Support:** 9.3/10 (Category avg: 9.3/10)

**Who Is the Company Behind Duda?**

- **Seller:** [Duda](https://www.g2.com/sellers/duda)
- **Company Website:** https://www.duda.co/
- **Year Founded:** 2009
- **HQ Location:** Palo Alto, CA
- **Twitter:** @DudaPlatform (13,995 Twitter followers)
- **LinkedIn® Page:** https://www.linkedin.com/company/duda/ (432 employees on LinkedIn®)

**Who Uses This Product?**
- **Who Uses This:** Owner, CEO
- **Top Industries:** Marketing and Advertising, Design
- **Company Size:** 85% Small-Business, 11% Mid-Market


#### What Are Duda's Pros and Cons?

**Pros:**

- Ease of Use (148 reviews)
- Customer Support (93 reviews)
- Easy Creation (80 reviews)
- Features (66 reviews)
- Intuitive (54 reviews)

**Cons:**

- Limited Customization (45 reviews)
- Limited Features (41 reviews)
- Missing Features (31 reviews)
- Lack of Customization (28 reviews)
- Learning Curve (24 reviews)


### What Do G2 Reviewers Say About Duda?
*AI-generated summary from verified user reviews*

**Pros:**

- Users find Duda to be **very easy to use** , appreciating its intuitive editor and user-friendly features.
- Users commend Duda for its **exceptional customer support** , which enhances agency operations and improves overall experience.
- Users appreciate the **easy creation** process with Duda, enhancing their web design experience effortlessly across various levels of expertise.
- Users appreciate Duda&#39;s **strong agency support** and ease of use, enhancing their website development experience significantly.
- Users appreciate the **intuitive design** of Duda, finding it easy and user-friendly for website development.

**Cons:**

- Users feel **limited customization** options hinder their design flexibility, impacting overall satisfaction with Duda.
- Users feel the **limited features** of Duda restrict design flexibility and functionality for individual projects.
- Users feel the absence of **essential features** limits design freedom and advanced customization on Duda&#39;s platform.
- Users experience a **lack of customization** in Duda, feeling confined by design options and element flexibility.
- Users find the **learning curve steep** when transitioning from other website builders, requiring time to adapt.

#### What Are Recent G2 Reviews of Duda?

**"[Straightforward Updates, Clean Interface, and Reliable Performance with Duda](https://www.g2.com/survey_responses/duda-review-12956768)"**

**Rating:** 5.0/5.0 stars
*— Jeric E.*

[Read full review](https://www.g2.com/survey_responses/duda-review-12956768)

---

**"[Duda Makes Fast Design Tweaks and Responsive Previews Effortless](https://www.g2.com/survey_responses/duda-review-13066687)"**

**Rating:** 5.0/5.0 stars
*— Giulietta  S.*

[Read full review](https://www.g2.com/survey_responses/duda-review-13066687)

---


#### What Are G2 Users Discussing About Duda?

- [What is Duda used for?](https://www.g2.com/discussions/what-is-duda-used-for) - 3 comments, 4 upvotes
- [Is Duda a CMS?](https://www.g2.com/discussions/is-duda-a-cms) - 3 comments
- [What is a Duda?](https://www.g2.com/discussions/what-is-a-duda) - 3 comments
- [How do you use Duda?](https://www.g2.com/discussions/how-do-you-use-duda) - 2 comments
- [What is Duda website builder?](https://www.g2.com/discussions/what-is-duda-website-builder) - 4 comments

### 15. [Netcore Customer Engagement Platform](https://www.g2.com/products/netcore-customer-engagement-platform/reviews)
Netcore is an agentic marketing platform trusted by 6,500+ brands across 40 countries for customer engagement, marketing automation, and personalization. We help marketing teams in ecommerce, retail, BFSI, large enterprise, and D2C build profitable growth through meaningful, data-driven customer connections. Our all-in-one MarTech platform brings together everything marketers need to engage, convert, and retain customers across channels: email marketing, WhatsApp marketing, push notifications, SMS, in-app messaging, and web personalization. With customer data platform (CDP) capabilities, customer journey orchestration, AI-led product recommendations, and onsite search, Netcore puts the customer at the core of every campaign. Netcore brings AI agents into the marketer&#39;s workflow to automate campaign creation, customer segmentation, and 1:1 personalization at scale. With predictive analytics, A/B testing, and autonomous optimization, our agents help brands lift engagement rates, improve conversions, and maximize marketing ROI. Customers using our platform report measurable results, including up to 6X revenue uplift, 70X marketing-generated ROI, and 5X digital engagement. At global scale, Netcore powers 50 billion+ emails, 5 billion+ push notifications, 200 million+ WhatsApp messages, and 1 million+ AI-driven interactions every month. From email service provider capabilities to a complete customer lifecycle management (CLM) and customer engagement suite, Netcore helps you deliver the right message, on the right channel, at the right time. Looking for a fullstack customer engagement platform with agentic capabilities? Explore Netcore.


**Average Rating:** 4.5/5.0
**Total Reviews:** 564
**How Do G2 Users Rate Netcore Customer Engagement Platform?**

- **Has the product been a good partner in doing business?:** 9.1/10 (Category avg: 9.3/10)
- **Ease of Admin:** 9.0/10 (Category avg: 8.9/10)
- **Ease of Use:** 8.9/10 (Category avg: 8.8/10)
- **Quality of Support:** 9.0/10 (Category avg: 9.3/10)

**Who Is the Company Behind Netcore Customer Engagement Platform?**

- **Seller:** [Netcore Private Limited](https://www.g2.com/sellers/netcore-private-limited)
- **Company Website:** https://netcorecloud.com/
- **Year Founded:** 1998
- **HQ Location:** Mumbai, Maharashtra
- **Twitter:** @netcore_cloud (1,828 Twitter followers)
- **LinkedIn® Page:** https://www.linkedin.com/company/netcore-solutions/ (1,278 employees on LinkedIn®)

**Who Uses This Product?**
- **Who Uses This:** Marketing Manager, Digital Marketing Manager
- **Top Industries:** Financial Services, Insurance
- **Company Size:** 49% Mid-Market, 33% Enterprise


#### What Are Netcore Customer Engagement Platform's Pros and Cons?

**Pros:**

- Ease of Use (166 reviews)
- Helpful (119 reviews)
- Engagement (113 reviews)
- Customer Support (103 reviews)
- Features (100 reviews)

**Cons:**

- Missing Features (49 reviews)
- Slow Performance (43 reviews)
- Learning Curve (38 reviews)
- Slow Loading (34 reviews)
- Limited Features (27 reviews)


### What Do G2 Reviewers Say About Netcore Customer Engagement Platform?
*AI-generated summary from verified user reviews*

**Pros:**

- Users praise the **ease of use** of Netcore&#39;s platform, highlighting the effective drag-and-drop journey builder.
- Users value the **helpful support** from Netcore&#39;s team, ensuring smooth implementation and effective engagement strategies.
- Users highlight the **intelligent automation** of Netcore&#39;s platform, streamlining omnichannel engagement and enhancing customer experiences.
- Users appreciate the **responsive customer support** of Netcore, highlighting their quick assistance and helpful recommendations.
- Users love the **robust omnichannel capabilities** of Netcore, making customer engagement seamless and effective across various channels.

**Cons:**

- Users find the **missing automation features** hinder campaign efficiency and delay reporting processes.
- Users often face **slow performance** with report generation and campaign execution, leading to inefficiencies in operations.
- Users find a **slight learning curve** with the Netcore platform, noting the interface could be more intuitive.
- Users report **slow loading times** which can hinder their overall experience and efficiency with the platform.
- Users find the **limited features** for customization and reporting hinder their effectiveness in using the platform.

#### What Are Recent G2 Reviews of Netcore Customer Engagement Platform?

**"[Netcore Delivers Speed to Value with Seamless, Powerful Omnichannel Journeys](https://www.g2.com/survey_responses/netcore-customer-engagement-platform-review-12828108)"**

**Rating:** 5.0/5.0 stars
*— Yash G.*

[Read full review](https://www.g2.com/survey_responses/netcore-customer-engagement-platform-review-12828108)

---

**"[Unified Customer Data and AI Personalization That Boosts Engagement](https://www.g2.com/survey_responses/netcore-customer-engagement-platform-review-11460423)"**

**Rating:** 5.0/5.0 stars
*— Rishabh P.*

[Read full review](https://www.g2.com/survey_responses/netcore-customer-engagement-platform-review-11460423)

---


#### What Are G2 Users Discussing About Netcore Customer Engagement Platform?

- [When was Netcore founded?](https://www.g2.com/discussions/when-was-netcore-founded)
- [What is Netcore email?](https://www.g2.com/discussions/what-is-netcore-email)
- [What is Smartech Netcore?](https://www.g2.com/discussions/what-is-smartech-netcore)

### 16. [Epsilon Accelerate](https://www.g2.com/products/epsilon-accelerate/reviews)
Epsilon Accelerate is a software designed to help ecommerce businesses generate more revenue by delivering personalized website experiences to every visitor at every stage of the funnel. The software provides end-to-end personalization through a fully managed service model by leveraging visitor behavior data and a full-service team to design and deploy tailored experiences without requiring significant internal resources. It automates the delivery of relevant on-site experiences and reduces the manual effort required to test and optimize visitor journeys. Epsilon Accelerate addresses the challenge of converting website traffic into revenue by ensuring each visitor receives the right experience at the right time, regardless of where they are in the purchase funnel. The software supports more than 1,000 ecommerce brands across North America, Europe, and Asia-Pacific, having contributed to over $2.5 billion in incremental revenue over four years.


**Average Rating:** 4.7/5.0
**Total Reviews:** 143
**How Do G2 Users Rate Epsilon Accelerate?**

- **Has the product been a good partner in doing business?:** 9.8/10 (Category avg: 9.3/10)
- **Ease of Admin:** 9.3/10 (Category avg: 8.9/10)
- **Ease of Use:** 9.2/10 (Category avg: 8.8/10)
- **Quality of Support:** 9.7/10 (Category avg: 9.3/10)

**Who Is the Company Behind Epsilon Accelerate?**

- **Seller:** [Epsilon](https://www.g2.com/sellers/epsilon)
- **Year Founded:** 1969
- **HQ Location:** Irving, TX
- **Twitter:** @EpsilonMktg (6,474 Twitter followers)
- **LinkedIn® Page:** https://www.linkedin.com/company/epsilon/ (10,374 employees on LinkedIn®)
- **Ownership:** NYSE:ADS

**Who Uses This Product?**
- **Who Uses This:** Marketing Manager, Ecommerce Manager
- **Top Industries:** Retail, Apparel &amp; Fashion
- **Company Size:** 47% Mid-Market, 43% Small-Business



#### What Are Recent G2 Reviews of Epsilon Accelerate?

**"[Delivered on their pre-sales plans](https://www.g2.com/survey_responses/epsilon-accelerate-review-7102924)"**

**Rating:** 5.0/5.0 stars
*— Paul S.*

[Read full review](https://www.g2.com/survey_responses/epsilon-accelerate-review-7102924)

---

**"[Great all round](https://www.g2.com/survey_responses/epsilon-accelerate-review-7132624)"**

**Rating:** 4.5/5.0 stars
*— Anjuli P.*

[Read full review](https://www.g2.com/survey_responses/epsilon-accelerate-review-7132624)

---


#### What Are G2 Users Discussing About Epsilon Accelerate?

- [What is Yieldify production com?](https://www.g2.com/discussions/what-is-yieldify-production-com)
- [What is app Yieldify com?](https://www.g2.com/discussions/what-is-app-yieldify-com)
- [What is TD Yieldify?](https://www.g2.com/discussions/what-is-td-yieldify) - 1 comment, 1 upvote
- [What does Yieldify do?](https://www.g2.com/discussions/what-does-yieldify-do) - 1 comment, 1 upvote

### 17. [MoEngage](https://www.g2.com/products/moengage/reviews)
MoEngage is a software designed to help enterprise consumer brands engage customers through an insights-led platform that drives agility, efficiency, and independence across marketing operations. The software provides data ingestion and management, customer journey analytics, real-time segmentation, personalization, transactional messaging infrastructure, and AI-powered campaign optimization by leveraging proprietary AI agents and machine learning to build winning creatives, segments, and journeys. It automates cross-channel marketing campaigns and reduces campaign go-live times by enabling marketers to act on real-time behavioral insights without heavy reliance on technical teams. MoEngage addresses the challenge of fragmented customer data and slow campaign execution by unifying promotional and transactional communication on a single platform that meets GDPR, CCPA, SOC2 Type 2, and ISO 27001 requirements. The software supports 1,350+ global consumer brands including Samsung, Flipkart, and Nestle across 60+ countries, backed by a partner ecosystem and offices in 13 countries.


**Average Rating:** 4.5/5.0
**Total Reviews:** 509
**How Do G2 Users Rate MoEngage?**

- **Has the product been a good partner in doing business?:** 9.2/10 (Category avg: 9.3/10)
- **Ease of Admin:** 8.8/10 (Category avg: 8.9/10)
- **Ease of Use:** 9.0/10 (Category avg: 8.8/10)
- **Quality of Support:** 9.0/10 (Category avg: 9.3/10)

**Who Is the Company Behind MoEngage?**

- **Seller:** [MoEngage](https://www.g2.com/sellers/moengage)
- **Company Website:** https://www.moengage.com/
- **Year Founded:** 2014
- **HQ Location:** San Francisco, California
- **Twitter:** @moengage (2,530 Twitter followers)
- **LinkedIn® Page:** https://www.linkedin.com/company/4800048/ (899 employees on LinkedIn®)

**Who Uses This Product?**
- **Who Uses This:** Product Manager, Digital Marketing Manager
- **Top Industries:** Financial Services, Online Media
- **Company Size:** 56% Mid-Market, 24% Small-Business


#### What Are MoEngage's Pros and Cons?

**Pros:**

- Ease of Use (54 reviews)
- Features (38 reviews)
- Analytics (32 reviews)
- Helpful (32 reviews)
- Campaign Management (30 reviews)

**Cons:**

- Missing Features (16 reviews)
- Learning Curve (14 reviews)
- Limitations (12 reviews)
- Complexity (10 reviews)
- Difficult Learning (9 reviews)


### What Do G2 Reviewers Say About MoEngage?
*AI-generated summary from verified user reviews*

**Pros:**

- Users praise MoEngage for its **ease of use** , enabling streamlined data management and user-friendly campaign management.
- Users rave about the **ease of building funnels** with MoEngage, facilitating quick insights for decision-making and QA.
- Users value the **real-time analytics** of MoEngage, facilitating effective decision-making and improved user insights.
- Users find MoEngage **extremely helpful** for segment flows and data management, enhancing campaign effectiveness and team collaboration.
- Users find MoEngage&#39;s **Campaign Management** effective for segmenting audiences and optimizing their marketing efforts.

**Cons:**

- Users find **missing session-related attributes** problematic, often needing tech support and facing notification issues on Android devices.
- Users find the **steep learning curve** of MoEngage challenging, especially for those unfamiliar with its complexities.
- Users find limitations in MoEngage’s **live features and AI accuracy** , making it less effective than expected.
- Users find the **complexity in managing segments** challenging, especially with additional costs and untrained AI features.
- Users find the **difficult learning curve** of MoEngage challenging, especially for new users navigating its features.

#### What Are Recent G2 Reviews of MoEngage?

**"[MoEngage Turns Raw Event Data into Actionable, Visual Campaign Journeys](https://www.g2.com/survey_responses/moengage-review-12502802)"**

**Rating:** 4.5/5.0 stars
*— Verified User in Information Technology and Services*

[Read full review](https://www.g2.com/survey_responses/moengage-review-12502802)

---

**"[Effortless Funnel Building and Real-Time Segmentation](https://www.g2.com/survey_responses/moengage-review-12111630)"**

**Rating:** 4.5/5.0 stars
*— Ravindra N.*

[Read full review](https://www.g2.com/survey_responses/moengage-review-12111630)

---


#### What Are G2 Users Discussing About MoEngage?

- [What is MoEngage used for?](https://www.g2.com/discussions/moengage-what-is-moengage-used-for) - 1 comment, 1 upvote
- [What is MoEngage used for?](https://www.g2.com/discussions/what-is-moengage-used-for) - 2 comments

### 18. [SAS Customer Intelligence 360](https://www.g2.com/products/sas-customer-intelligence-360-sas/reviews)
SAS Customer Intelligence 360 is a sophisticated Customer Engagement Platform designed to assist marketers in transforming insights into actionable strategies that foster seamless and personalized customer experiences. This platform serves as a comprehensive solution for businesses seeking to enhance their marketing efforts by moving beyond outdated MarTech systems. By enabling tailored interactions that respond to real-time customer needs, SAS Customer Intelligence 360 empowers organizations to engage effectively with their audience. Targeted primarily at marketing professionals and organizations looking to optimize their customer engagement strategies, SAS Customer Intelligence 360 is particularly beneficial for those who require a robust tool for audience segmentation, campaign design, and personalization. The platform is designed to cater to a variety of use cases, including the need for detailed customer profiling and the integration of both online and offline interactions. By consolidating these interactions, marketers gain a 360-degree view of customer behavior, allowing for more informed decision-making and enhanced customer engagement. One of the key features of SAS Customer Intelligence 360 is its user-friendly interface, which simplifies complex tasks such as audience segmentation and campaign management. This accessibility enables marketers to act swiftly and effectively without needing extensive technical expertise. The platform’s ability to dynamically connect known and unknown digital activities further enriches customer profiles, providing marketers with deeper insights into customer preferences and behaviors. Additionally, SAS Customer Intelligence 360 stands out due to its seamless integration capabilities. It can connect with data residing in various environments, whether in the cloud, on-premises, or within other MarTech tools. This flexibility eliminates the need for costly migrations and allows organizations to leverage their existing data infrastructure. The platform captures detailed customer behaviors, including purchase intent and significant life events, facilitating personalized and targeted communications across multiple channels. Advanced decision-making methodologies, ranging from traditional business rules to sophisticated AI models, ensure that every customer interaction is relevant and impactful. This capability not only enhances the effectiveness of marketing campaigns but also fosters stronger relationships between brands and their customers. By utilizing SAS Customer Intelligence 360, organizations can elevate their marketing efforts, delivering meaningful and personalized experiences that resonate with their audience.


**Average Rating:** 4.4/5.0
**Total Reviews:** 141
**How Do G2 Users Rate SAS Customer Intelligence 360?**

- **Has the product been a good partner in doing business?:** 8.2/10 (Category avg: 9.3/10)
- **Ease of Admin:** 7.6/10 (Category avg: 8.9/10)
- **Ease of Use:** 8.5/10 (Category avg: 8.8/10)
- **Quality of Support:** 8.8/10 (Category avg: 9.3/10)

**Who Is the Company Behind SAS Customer Intelligence 360?**

- **Seller:** [SAS Institute Inc.](https://www.g2.com/sellers/sas-institute-inc-df6dde22-a5e5-4913-8b21-4fa0c6c5c7c2)
- **Company Website:** https://www.sas.com/
- **Year Founded:** 1976
- **HQ Location:** Cary, NC
- **Twitter:** @SASsoftware (60,863 Twitter followers)
- **LinkedIn® Page:** https://www.linkedin.com/company/1491/ (18,638 employees on LinkedIn®)

**Who Uses This Product?**
- **Top Industries:** Marketing and Advertising, Banking
- **Company Size:** 47% Mid-Market, 33% Enterprise


#### What Are SAS Customer Intelligence 360's Pros and Cons?

**Pros:**

- Insights (16 reviews)
- Ease of Use (15 reviews)
- Analytics (11 reviews)
- Features (11 reviews)
- Capabilities (9 reviews)

**Cons:**

- Learning Curve (15 reviews)
- Integration Issues (11 reviews)
- Expensive (10 reviews)
- Difficult Setup (7 reviews)
- Complexity (6 reviews)


### What Do G2 Reviewers Say About SAS Customer Intelligence 360?
*AI-generated summary from verified user reviews*

**Pros:**

- Users appreciate the **comprehensive customer view** provided by SAS Customer Intelligence 360, enhancing their marketing strategies effectively.
- Users appreciate the **ease of use** of SAS Customer Intelligence 360, finding it simplifies data management and reporting.
- Users appreciate the **advanced analytics** of SAS Customer Intelligence 360, enhancing campaign effectiveness through data-driven insights.
- Users value the **integrated customer view** provided by SAS Customer Intelligence 360, enhancing their understanding of customer needs.
- Users value the **flexibility and automation** of SAS Customer Intelligence 360, enhancing campaign effectiveness and customer engagement.

**Cons:**

- Users note a **steep learning curve** with SAS Customer Intelligence 360, making initial use challenging and time-consuming.
- Users report **integration issues** that lead to difficulties in setup and channel connections, complicating their overall experience.
- Users find the **high price point** of SAS Customer Intelligence 360 to be a significant drawback for its value.
- Users find the **difficult setup** of SAS Customer Intelligence 360 time-consuming, requiring extensive training and support.
- Users struggle with the **complexity** of SAS Customer Intelligence 360, often needing training to fully utilize its features.

#### What Are Recent G2 Reviews of SAS Customer Intelligence 360?

**"[Intuitive, Feature-Rich Toolkit for Creating Truly Personalized Customer Experiences](https://www.g2.com/survey_responses/sas-customer-intelligence-360-review-12761117)"**

**Rating:** 4.5/5.0 stars
*— Glen  W.*

[Read full review](https://www.g2.com/survey_responses/sas-customer-intelligence-360-review-12761117)

---

**"[Advanced Analytics and Real-Time Insights That Elevate Our Campaigns](https://www.g2.com/survey_responses/sas-customer-intelligence-360-review-12742200)"**

**Rating:** 5.0/5.0 stars
*— Lessie N.*

[Read full review](https://www.g2.com/survey_responses/sas-customer-intelligence-360-review-12742200)

---


#### What Are G2 Users Discussing About SAS Customer Intelligence 360?

- [What is SAS Intelligent Advertising for Publishers used for?](https://www.g2.com/discussions/sas-intelligent-advertising-for-publishers-what-is-sas-intelligent-advertising-for-publishers-used-for)
- [What is SAS Intelligent Advertising for Publishers used for?](https://www.g2.com/discussions/what-is-sas-intelligent-advertising-for-publishers-used-for)

### 19. [AB Tasty](https://www.g2.com/products/ab-tasty/reviews)
AB Tasty is a software designed to help brands build better digital experiences through optimization, personalization, and experimentation. The software provides web and API-based personalization, A/B testing, product recommendations, search optimization, and the market&#39;s only emotions-based segmentation solution by leveraging an all-in-one platform built for a unified approach to experience creation. It automates targeted experience delivery and reduces the friction of managing separate tools for experimentation, recommendations, and personalization. AB Tasty addresses the challenge of improving customer engagement and conversion rates by empowering brands to continuously test, learn, and optimize across digital touchpoints. The software supports over 1,100 brands including Kering, McDonald&#39;s, Ulta Beauty, L&#39;Oreal, Disneyland Paris, and LVMH, with a global team and a strong customer-first focus.


**Average Rating:** 4.4/5.0
**Total Reviews:** 405
**How Do G2 Users Rate AB Tasty?**

- **Has the product been a good partner in doing business?:** 9.1/10 (Category avg: 9.3/10)
- **Ease of Admin:** 8.9/10 (Category avg: 8.9/10)
- **Ease of Use:** 8.4/10 (Category avg: 8.8/10)
- **Quality of Support:** 9.3/10 (Category avg: 9.3/10)

**Who Is the Company Behind AB Tasty?**

- **Seller:** [AB Tasty](https://www.g2.com/sellers/ab-tasty)
- **Company Website:** https://www.abtasty.com
- **Year Founded:** 2009
- **HQ Location:** PARIS, France
- **Twitter:** @ABTasty (11,859 Twitter followers)
- **LinkedIn® Page:** https://www.linkedin.com/company/1885711/ (343 employees on LinkedIn®)

**Who Uses This Product?**
- **Who Uses This:** Product Manager, Chef de projet digital
- **Top Industries:** Retail, Cosmetics
- **Company Size:** 51% Mid-Market, 32% Enterprise


#### What Are AB Tasty's Pros and Cons?

**Pros:**

- Ease of Use (72 reviews)
- Customer Support (57 reviews)
- A/B Testing (48 reviews)
- Helpful (46 reviews)
- Easy Setup (40 reviews)

**Cons:**

- Limitations (22 reviews)
- Testing Difficulties (21 reviews)
- Difficult Learning (20 reviews)
- Learning Curve (16 reviews)
- Missing Features (16 reviews)


### What Do G2 Reviewers Say About AB Tasty?
*AI-generated summary from verified user reviews*

**Pros:**

- Users find AB Tasty&#39;s interface **easy to use** , enabling efficient testing and optimization without heavy development reliance.
- Users value the **responsive and helpful customer support** from AB Tasty, enhancing their overall experience significantly.
- Users value the **easy setup and powerful A/B Testing features** of AB Tasty, enhancing digital experience optimization effortlessly.
- Users value the **outstanding support and response time** of AB Tasty, enhancing their overall experience and satisfaction.
- Users appreciate the **easy setup** of AB Tasty, highlighting its user-friendly interface and quick test implementation.

**Cons:**

- Users find the **high pricing for small teams** and separate tools for AB tests to be frustrating.
- Users face **testing difficulties** with AB Tasty due to visual discrepancies and inconsistent support during the onboarding process.
- Users find the **difficult learning** curve challenging, citing a need for better onboarding and support throughout their experience.
- Users experience a **steep learning curve** with AB Tasty, finding onboarding and support lacking for new users.
- Users are frustrated with **missing features** that hinder seamless AB test management and complicate setup processes.

#### What Are Recent G2 Reviews of AB Tasty?

**"[Fleshed-Out Web Optimization Platform with Promising AI and Fast Support](https://www.g2.com/survey_responses/ab-tasty-review-13080126)"**

**Rating:** 4.0/5.0 stars
*— Verified User in Higher Education*

[Read full review](https://www.g2.com/survey_responses/ab-tasty-review-13080126)

---

**"[AB Tasty’s All-in-One Platform for Testing, Personalization, and Experimentation](https://www.g2.com/survey_responses/ab-tasty-review-12668027)"**

**Rating:** 5.0/5.0 stars
*— Aliya s.*

[Read full review](https://www.g2.com/survey_responses/ab-tasty-review-12668027)

---


#### What Are G2 Users Discussing About AB Tasty?

- [What is AB Tasty used for?](https://www.g2.com/discussions/what-is-ab-tasty-used-for)
- [What is Flagship used for?](https://www.g2.com/discussions/what-is-flagship-used-for)

### 20. [Moosend](https://www.g2.com/products/moosend/reviews)
Moosend is an affordable, intuitive email marketing and marketing automation platform, suitable both for beginners and seasoned marketers. Thanks to its 1-day implementation, 130+ email templates, automation recipes, and AI Writer, users can set up their campaigns right away. And they can rest assured emails will reach the inbox as Moosend scores a 98% deliverability rate. They can also use advanced features like Audience Discovery to get smart segments based on customer behavior, transactional emails to send important updates at the right time, and custom reports to track the numbers they need. Users can pick a pricing plan that works for them. Or, create a custom plan with add-ons of their choice. No matter their plan, they can reach the support team through email or chat and get advice on how to optimize their campaigns. Finally, Moosend is GDPR and ISO-27001 compliant and follows all the latest security standards to guarantee customer data remains safe. Try Moosend&#39;s core features for free: https://moosend.com/register/ Get a Custom Quote: https://moosend.com/contact-us/sales/


**Average Rating:** 4.6/5.0
**Total Reviews:** 721
**How Do G2 Users Rate Moosend?**

- **Has the product been a good partner in doing business?:** 9.2/10 (Category avg: 9.3/10)
- **Ease of Admin:** 9.1/10 (Category avg: 8.9/10)
- **Ease of Use:** 9.2/10 (Category avg: 8.8/10)
- **Quality of Support:** 9.2/10 (Category avg: 9.3/10)

**Who Is the Company Behind Moosend?**

- **Seller:** [Constant Contact](https://www.g2.com/sellers/constant-contact-5aaee82b-8325-4eeb-b7b7-15fada778076)
- **Company Website:** https://www.constantcontact.com/home
- **Year Founded:** 1995
- **HQ Location:** Waltham, US
- **Twitter:** @ConstantContact (67,137 Twitter followers)
- **LinkedIn® Page:** https://www.linkedin.com/company/constant-contact/ (1,147 employees on LinkedIn®)

**Who Uses This Product?**
- **Who Uses This:** CEO, Owner
- **Top Industries:** Marketing and Advertising, Information Technology and Services
- **Company Size:** 82% Small-Business, 14% Mid-Market


#### What Are Moosend's Pros and Cons?

**Pros:**

- Ease of Use (24 reviews)
- Easy Creation (13 reviews)
- Customer Support (12 reviews)
- Email Marketing (12 reviews)
- User-Friendly Interface (12 reviews)

**Cons:**

- Limited Templates (5 reviews)
- Missing Features (5 reviews)
- Poor Customer Support (5 reviews)
- Learning Curve (4 reviews)
- Limited Features (4 reviews)


### What Do G2 Reviewers Say About Moosend?
*AI-generated summary from verified user reviews*

**Pros:**

- Users find Moosend extremely **easy to use** , making email marketing straightforward even for beginners.
- Users love the **easy creation** of campaigns with Moosend, finding it simple and efficient even with minimal design skills.
- Users value the **excellent customer support** of Moosend, appreciating quick help and accessibility whenever needed.
- Users appreciate the **user-friendly email templates** of Moosend, enabling quick and professional campaign creation without design skills.
- Users appreciate the **user-friendly interface** of Moosend, making newsletter management simple and intuitive.

**Cons:**

- Users find the **limited templates** in Moosend insufficient, lacking variety and modern aesthetics for customizability.
- Users find Moosend&#39;s **missing features** frustrating, particularly regarding theme customizability and image management options.
- Users find **poor customer support** frustrating, particularly with unhelpful and condescending email responses.
- Users find the **learning curve steep** for advanced features and customization, requiring time and effort to navigate.
- Users note **limited features** in Moosend, mentioning outdated templates and basic reporting that hinder versatility.

#### What Are Recent G2 Reviews of Moosend?

**"[Moosend Makes Email Automations Fast, Visual, and Stress-Free for Non-Coders](https://www.g2.com/survey_responses/moosend-review-12656353)"**

**Rating:** 4.5/5.0 stars
*— Nikki M.*

[Read full review](https://www.g2.com/survey_responses/moosend-review-12656353)

---

**"[Simplicity and Power Meet in Moosend](https://www.g2.com/survey_responses/moosend-review-12703536)"**

**Rating:** 5.0/5.0 stars
*— Fouad B.*

[Read full review](https://www.g2.com/survey_responses/moosend-review-12703536)

---


#### What Are G2 Users Discussing About Moosend?

- [What is Moosend used for?](https://www.g2.com/discussions/what-is-moosend-used-for) - 4 comments
- [How do you use Moosend?](https://www.g2.com/discussions/how-do-you-use-moosend) - 2 comments
- [How does Moosend work?](https://www.g2.com/discussions/how-does-moosend-work) - 1 comment
- [What is Moosend?](https://www.g2.com/discussions/what-is-moosend) - 2 comments

### 21. [Campaign Monitor](https://www.g2.com/products/campaign-monitor/reviews)
Campaign Monitor is a simple yet powerful email marketing solution designed to help users create, manage, and optimize their email campaigns. This tool is tailored for marketers seeking to enhance their communication with subscribers through visually appealing and personalized emails. By focusing on user-friendly features, Campaign Monitor empowers individuals and teams to effectively engage their audience and drive conversions without needing extensive technical skills. This email marketing platform is particularly beneficial for small to medium-sized businesses, non-profits, marketing agencies, IT agencies, and marketing teams that prioritize building strong relationships with their subscribers. With its intuitive interface and robust functionality, Campaign Monitor caters to a diverse range of users, from those just starting in email marketing to seasoned professionals looking for efficient ways to streamline their campaigns. The platform&#39;s design is centered around making email marketing accessible, enabling users to focus on crafting compelling messages rather than getting bogged down by technical complexities. Key features of Campaign Monitor include a library of beautiful email templates, a drag-and-drop email builder, and engagement-based segmentation tools. The pre-designed templates allow users to create visually striking emails that reflect their brand identity, while the drag-and-drop builder simplifies the process of customizing layouts and content. This means that even users with minimal design experience can produce professional-quality emails that resonate with their audience. Engagement-based segmentation further enhances the effectiveness of campaigns by allowing marketers to tailor their content based on subscriber behavior and preferences, ensuring that the right message reaches the right audience at the right time. In addition to these features, Campaign Monitor offers comprehensive analytics and reporting tools that provide insights into campaign performance. Users can track open rates, click-through rates, and other key metrics, enabling them to refine their strategies and improve future campaigns. This data-driven approach helps marketers understand what resonates with their audience, allowing for continuous improvement and increased engagement over time. Overall, Campaign Monitor stands out in the email marketing category by combining ease of use with powerful features that facilitate effective communication. Its focus on personalization, design, and analytics makes it a valuable tool for any organization looking to enhance its email marketing efforts and foster lasting relationships with subscribers.


**Average Rating:** 4.1/5.0
**Total Reviews:** 708
**How Do G2 Users Rate Campaign Monitor?**

- **Has the product been a good partner in doing business?:** 8.6/10 (Category avg: 9.3/10)
- **Ease of Admin:** 8.7/10 (Category avg: 8.9/10)
- **Ease of Use:** 8.6/10 (Category avg: 8.8/10)
- **Quality of Support:** 8.2/10 (Category avg: 9.3/10)

**Who Is the Company Behind Campaign Monitor?**

- **Seller:** [Marigold](https://www.g2.com/sellers/marigold-a8361ce6-777b-44ee-9300-b69d5ed350d6)
- **Company Website:** https://meetmarigold.com/
- **Year Founded:** 2017
- **HQ Location:** Nashville, US
- **LinkedIn® Page:** https://www.linkedin.com/company/meet-marigold (979 employees on LinkedIn®)

**Who Uses This Product?**
- **Who Uses This:** Marketing Manager, Marketing Specialist
- **Top Industries:** Marketing and Advertising, Information Technology and Services
- **Company Size:** 55% Small-Business, 32% Mid-Market


#### What Are Campaign Monitor's Pros and Cons?

**Pros:**

- Ease of Use (18 reviews)
- User-Friendly (14 reviews)
- Easy Setup (13 reviews)
- Intuitive (11 reviews)
- User Interface (11 reviews)

**Cons:**

- Missing Features (11 reviews)
- Email Issues (6 reviews)
- Email Management (5 reviews)
- Campaign Issues (3 reviews)
- Limited Features (3 reviews)


### What Do G2 Reviewers Say About Campaign Monitor?
*AI-generated summary from verified user reviews*

**Pros:**

- Users appreciate the **ease of use** in Campaign Monitor, finding it intuitive and simple to navigate effectively.
- Users love the **user-friendly interface** of Campaign Monitor, making it easy for anyone to start using it effectively.
- Users find the **easy setup** of Campaign Monitor allows for efficient email creation and integration with other systems.
- Users appreciate the **intuitive design** of Campaign Monitor, making navigation and setup seamless and efficient.
- Users appreciate the **user-friendly interface** of Campaign Monitor, making navigation and email building effortless for all users.

**Cons:**

- Users find a **lack of crucial features** in Campaign Monitor, particularly for insights and template sharing.
- Users express concern over **email issues** , including difficulties in tracking and managing campaigns effectively.
- Users are frustrated with **limited email management capabilities** , impacting their ability to track and sort campaigns effectively.
- Users report **campaign delivery issues** and limited reporting capabilities that lead to frustration and uncertainty.
- Users note the **limited features** of Campaign Monitor, especially for those needing advanced functionalities or complex automation.

#### What Are Recent G2 Reviews of Campaign Monitor?

**"[Campaignmonitor: All-in-One, Easy Drag-and-Drop Email Platform - Perfect for New Starters](https://www.g2.com/survey_responses/campaign-monitor-review-13048696)"**

**Rating:** 5.0/5.0 stars
*— Ben E.*

[Read full review](https://www.g2.com/survey_responses/campaign-monitor-review-13048696)

---

**"[Campaign Monitor: Advanced Segmentation and Intuitive Drag-and-Drop Builder](https://www.g2.com/survey_responses/campaign-monitor-review-13046879)"**

**Rating:** 5.0/5.0 stars
*— Shelley J.*

[Read full review](https://www.g2.com/survey_responses/campaign-monitor-review-13046879)

---


#### What Are G2 Users Discussing About Campaign Monitor?

- [What is Campaign Monitor used for?](https://www.g2.com/discussions/what-is-campaign-monitor-used-for) - 1 comment
- [What is CreateSend?](https://www.g2.com/discussions/what-is-createsend)
- [Is Campaign Monitor Free?](https://www.g2.com/discussions/is-campaign-monitor-free)
- [How do I use Campaign Monitor?](https://www.g2.com/discussions/how-do-i-use-campaign-monitor)
- [Is Campaign Monitor good?](https://www.g2.com/discussions/is-campaign-monitor-good) - 1 comment

### 22. [Experro](https://www.g2.com/products/experro/reviews)
Experro is a one-of-a-kind agentic product discovery and personalization platform built to optimize eCommerce experiences. Powered by Generative AI, it’s redefining how brands deliver search, discovery, and content — hyper-personalized for every shopper and automatically optimized to drive key business KPIs. Trusted by leading B2C, B2B, and DTC brands, Experro creates intelligent, intent-driven journeys by analyzing real-time shopper behavior and surfacing high-performing products through advanced text and image search. Built to maximize AOV, profitability, and customer satisfaction, Experro empowers eCommerce teams with AI-driven tools and automation, eliminating busywork and accelerating growth.


**Average Rating:** 4.8/5.0
**Total Reviews:** 48
**How Do G2 Users Rate Experro?**

- **Has the product been a good partner in doing business?:** 10.0/10 (Category avg: 9.3/10)
- **Ease of Admin:** 10.0/10 (Category avg: 8.9/10)
- **Ease of Use:** 9.8/10 (Category avg: 8.8/10)
- **Quality of Support:** 10.0/10 (Category avg: 9.3/10)

**Who Is the Company Behind Experro?**

- **Seller:** [RapidOps, Inc.](https://www.g2.com/sellers/rapidops-inc)
- **Year Founded:** 2008
- **HQ Location:** Charlotte, North Carolina
- **Twitter:** @rapid_ops (992 Twitter followers)
- **LinkedIn® Page:** https://www.linkedin.com/company/rapidops-inc (282 employees on LinkedIn®)

**Who Uses This Product?**
- **Top Industries:** Information Technology and Services, Apparel &amp; Fashion
- **Company Size:** 60% Mid-Market, 23% Small-Business


#### What Are Experro's Pros and Cons?

**Pros:**

- Ease of Use (35 reviews)
- Features (21 reviews)
- Search Functionality (19 reviews)
- Analytics (18 reviews)
- Results (18 reviews)

**Cons:**

- Learning Curve (11 reviews)
- Learning Difficulty (10 reviews)
- Poor Documentation (9 reviews)
- High Learning Curve (8 reviews)
- Steep Learning Curve (8 reviews)


### What Do G2 Reviewers Say About Experro?
*AI-generated summary from verified user reviews*

**Pros:**

- Users appreciate the **ease of use** of Experro, finding the platform intuitive and visually structured for efficient workflows.
- Users appreciate the **integrated features** of Experro, streamlining compliance tasks and enhancing collaboration across teams.
- Users appreciate the **AI-powered search functionality** of Experro, enhancing product discovery and delivering relevant results quickly.
- Users appreciate the **comprehensive analytics** of Experro, enhancing visibility and efficiency in compliance and performance tracking.
- Users value the **efficient data analysis** of Experro, significantly enhancing search accuracy and improving customer experiences.

**Cons:**

- Users find the **learning curve steep** , requiring time and additional resources to fully grasp the platform.
- Users find the **learning difficulty** in Experro significant, often requiring time to master advanced features and integrations.
- Users find the **poor documentation** of Experro limits their ability to navigate complex setups effectively.
- Users find the **high learning curve** of Experro challenging, especially for new team members and advanced features.
- Users find the **learning curve steep** , particularly with advanced features and complex personalization configurations.

#### What Are Recent G2 Reviews of Experro?

**"[Exceptional E-Commerce Customization with Stellar Support](https://www.g2.com/survey_responses/experro-review-12880783)"**

**Rating:** 5.0/5.0 stars
*— Verified User*

[Read full review](https://www.g2.com/survey_responses/experro-review-12880783)

---

**"[Transforms Digital Experiences with Speed and Precision](https://www.g2.com/survey_responses/experro-review-12434068)"**

**Rating:** 5.0/5.0 stars
*— Abdulwahab i.*

[Read full review](https://www.g2.com/survey_responses/experro-review-12434068)

---



### 23. [D·engage](https://www.g2.com/products/d-engage/reviews)
D·ENGAGE: CUSTOMER EXPERIENCE FINALLY DONE RIGHT. Transform your data into meaningful customer experiences at the moments that matter most. Our Customer Experience Data Platform (CXDP) empowers marketers to deliver personalized, data-driven 1:1 engagement across every channel. The platform activates your data where it lives, powers AI-driven personalization, and executes through fully native channels. Cloud or on-premise, it adapts to your needs, providing a clear, seamless journey from data to revenue. GLOBAL TRUST. MEASURABLE RESULTS. We’re trusted by more than 200+ of the world&#39;s best brands in over 30 countries across Europe, MENA, LATAM and Asia. Brands such as Turkish Airlines, Acerto, Vodafone, Unilever, Toyota, BYD, Yves Rocher, Enterprise, Lexus, İş Bankası, and UBL trust us to connect data, personalize engagement, and achieve measurable results. OUR CAPABILITIES. D·engage gives you full control to build and activate campaigns instantly, powered by real-time segmentation and true 360° customer visibility. We remove complexity by unifying all your customer data, insights, and actions in one platform. 1. True Data Foundation: the industries leading CDP Our data-first foundation powers everything we do. D·engage unifies every online and offline data point into a single, always up-to-date customer view. \&gt; Activate data instantly with zero-effort integration, no replication. \&gt; Build real-time 360° profiles across all data sources. \&gt; Connect easily to Oracle, PostgreSQL, MS SQL, SAP HANA, BigQuery, and Redshift. \&gt; Run in cloud or on-premise with full security. \&gt; Create micro-segments and personalize in real time. 2. Realtime, 1:1 Personalization: the Channels Every channel in D·engage is built natively, allowing seamless, real-time engagement across every touchpoint - Email, SMS, WhatsApp, mobile push, web push, and on-site messaging. \&gt; Omnichannel automation that connects every channel in one flow. \&gt; Journey orchestration to design and automate personalized customer paths. \&gt; Advanced analytics with unified dashboards and actionable insights. \&gt; Flexible integrations with leading CRM, BI, and marketing tools. 3. AI-Driven Intelligence: Zeki AI Our Predictive AI - Zeki - anticipates customer behavior, recommends optimal next actions, and makes hyper-personalization smarter at every step. This ensures your campaigns are always intentional and profitable. Predictive AI (Zeki AI) that anticipates behaviors and optimizes campaigns in real time. THE COMPANY D·engage is backed by leading investors including TIBAS Ventures, with participation from Gelecek Etki VC (managed in partnership with Vestel Ventures and Tacirler Asset Management), Maxis, and the Türkiye Development Fund – Invest 101 Fund. Our headquarter is in London, supporting a global team and customer base across Europe, MENA, LATAM, and Asia. Visit Dengage.com


**Average Rating:** 4.6/5.0
**Total Reviews:** 132
**How Do G2 Users Rate D·engage?**

- **Has the product been a good partner in doing business?:** 8.9/10 (Category avg: 9.3/10)
- **Ease of Admin:** 8.8/10 (Category avg: 8.9/10)
- **Ease of Use:** 8.9/10 (Category avg: 8.8/10)
- **Quality of Support:** 9.1/10 (Category avg: 9.3/10)

**Who Is the Company Behind D·engage?**

- **Seller:** [D·engage](https://www.g2.com/sellers/d-engage)
- **Company Website:** https://dengage.com/
- **Year Founded:** 2018
- **HQ Location:** London, GB
- **Twitter:** @DengageGlobal (53 Twitter followers)
- **LinkedIn® Page:** https://www.linkedin.com/company/dengage/ (148 employees on LinkedIn®)

**Who Uses This Product?**
- **Top Industries:** Apparel &amp; Fashion, Marketing and Advertising
- **Company Size:** 40% Small-Business, 39% Mid-Market


#### What Are D·engage's Pros and Cons?

**Pros:**

- Ease of Use (59 reviews)
- Customer Support (39 reviews)
- Helpful (33 reviews)
- Customer Engagement (27 reviews)
- Automation (25 reviews)

**Cons:**

- Learning Curve (24 reviews)
- Limited Features (16 reviews)
- Missing Features (10 reviews)
- Inadequate Reporting (9 reviews)
- Poor Customer Support (9 reviews)


### What Do G2 Reviewers Say About D·engage?
*AI-generated summary from verified user reviews*

**Pros:**

- Users praise the **ease of use** of D·engage, highlighting its intuitive design and smooth campaign setup.
- Users value the **responsive customer support** of D·engage, highlighting their helpfulness and effective follow-up on issues.
- Users find D·engage **extremely helpful** for data measurement and customer behavior tracking, enhancing their marketing efforts significantly.
- Users appreciate the **excellent customer engagement** capabilities of D·engage, enhancing campaign effectiveness through robust tools and support.
- Users love the **smart automation** of D·engage, simplifying campaign management and enhancing overall customer engagement.

**Cons:**

- Users find the **learning curve steep** , struggling with difficult segment building and a lack of training resources.
- Users note the **limited design capabilities** and slow progress in D·engage, impacting overall functionality.
- Users express concern over **missing features** and slow development, impacting CRM management and personalization capabilities.
- Users find the **inadequate reporting** of D·engage limits insights and requires manual data exports for analysis.
- Users find the **customer support slow** , with insufficient assistance during critical periods and uncommunicated updates impacting functionality.

#### What Are Recent G2 Reviews of D·engage?

**"[5 years, 3 implementations: journey builder and remote segments stood out](https://www.g2.com/survey_responses/d-engage-review-13070856)"**

**Rating:** 5.0/5.0 stars
*— Alperen D.*

[Read full review](https://www.g2.com/survey_responses/d-engage-review-13070856)

---

**"[The most flexible, best-supported engagement platform we evaluated](https://www.g2.com/survey_responses/d-engage-review-13056864)"**

**Rating:** 5.0/5.0 stars
*— Serdar K.*

[Read full review](https://www.g2.com/survey_responses/d-engage-review-13056864)

---


#### What Are G2 Users Discussing About D·engage?

- [What is D·engage used for?](https://www.g2.com/discussions/what-is-d-engage-used-for) - 1 comment, 1 upvote

### 24. [VWO Testing](https://www.g2.com/products/wingify-vwo-testing/reviews)
Running an experimentation program is tricky. Whether your goal is to boost website conversion or improve user experience, there’s just so much you need to do to get things right. That’s why thousands of the world&#39;s leading enterprise brands like WMG, eBay, Ubisoft, Qualicorp, and others look to VWO for running and scaling their digital experimentation. VWO is the world’s leading web testing and conversion optimization platform that enables growing businesses to optimize their web experience across desktop, mobile, and other devices, to deliver a unique experience. Gathering user insights, prioritizing hypotheses, planning a roadmap, conducting tests, analyzing results - VWO lets you cover the whole 9 yards. VWO is thoughtfully designed for ease of experimentation. You can launch a test within minutes without any help from IT. With certifications including BS and ISO, VWO is fully GDPR compliant and provides robust security by design and default. With industry-leading 24/7 support and a 98% customer satisfaction rate, servicing a billion requests a day while ensuring 100% uptime – VWO is built for Enterprises! VWO’s global customer base includes brands like Vodafone, Samsung, Toyota, and eBay and has helped more than 4,500 brands across the globe to run over 600,000 experiments to date.


**Average Rating:** 4.4/5.0
**Total Reviews:** 915
**How Do G2 Users Rate VWO Testing?**

- **Has the product been a good partner in doing business?:** 8.9/10 (Category avg: 9.3/10)
- **Ease of Admin:** 8.7/10 (Category avg: 8.9/10)
- **Ease of Use:** 8.3/10 (Category avg: 8.8/10)
- **Quality of Support:** 9.0/10 (Category avg: 9.3/10)

**Who Is the Company Behind VWO Testing?**

- **Seller:** [Wingify](https://www.g2.com/sellers/wingify)
- **Year Founded:** 2010
- **HQ Location:** New Delhi
- **Twitter:** @wingify (7,336 Twitter followers)
- **LinkedIn® Page:** https://www.linkedin.com/company/1775796/ (478 employees on LinkedIn®)

**Who Uses This Product?**
- **Who Uses This:** Product Manager, Digital Marketing Manager
- **Top Industries:** Computer Software, Marketing and Advertising
- **Company Size:** 56% Mid-Market, 26% Small-Business


#### What Are VWO Testing's Pros and Cons?

**Pros:**

- Ease of Use (148 reviews)
- Customer Support (113 reviews)
- A/B Testing (108 reviews)
- Easy Setup (93 reviews)
- Analytics (74 reviews)

**Cons:**

- Missing Features (40 reviews)
- Limited Features (37 reviews)
- Limitations (28 reviews)
- Slow Performance (28 reviews)
- Learning Curve (27 reviews)


### What Do G2 Reviewers Say About VWO Testing?
*AI-generated summary from verified user reviews*

**Pros:**

- Users appreciate the **ease of use** of VWO Testing, enabling quick test management and accessible results.
- Users appreciate the **responsive customer support** of VWO Testing, which enhances the overall testing experience significantly.
- Users value the **intuitive interface** of VWO Testing, making A/B test setup and management seamless and efficient.
- Users value the **easy setup** of VWO Testing, enabling quick A/B testing even for non-technical team members.
- Users value the **intuitive analytics interface** of VWO, enabling quick and efficient A/B testing and insights.

**Cons:**

- Users note the **missing features** in VWO Testing compared to competitors, limiting its effectiveness for some use cases.
- Users note the **limited features** of VWO, particularly lacking comprehensive site analytics and ease of data sharing.
- Users highlight **limitations in reporting and sharing insights** , wishing for better integration and usability improvements.
- Users experience **slow performance** with VWO Testing, especially during complex experiments and when handling large datasets.
- New users may find the **learning curve steep** , as the setup process and interface can be quite overwhelming.

#### What Are Recent G2 Reviews of VWO Testing?

**"[Amazing No-Code Visual Editor That Makes Test Variations Fast](https://www.g2.com/survey_responses/vwo-testing-review-12795530)"**

**Rating:** 5.0/5.0 stars
*— Miroslav P.*

[Read full review](https://www.g2.com/survey_responses/vwo-testing-review-12795530)

---

**"[Powerful A/B Testing Platform for Conversion Optimization](https://www.g2.com/survey_responses/vwo-testing-review-12904486)"**

**Rating:** 5.0/5.0 stars
*— Megha A.*

[Read full review](https://www.g2.com/survey_responses/vwo-testing-review-12904486)

---


#### What Are G2 Users Discussing About VWO Testing?

- [What is VWO Testing used for?](https://www.g2.com/discussions/vwo-testing-what-is-vwo-testing-used-for)
- [What is VWO Testing used for?](https://www.g2.com/discussions/what-is-vwo-testing-used-for)
- [How do you perform an AB test?](https://www.g2.com/discussions/how-do-you-perform-an-ab-test)
- [How much does Vwo cost?](https://www.g2.com/discussions/how-much-does-vwo-cost)
- [How do you use a VWO?](https://www.g2.com/discussions/how-do-you-use-a-vwo) - 1 comment

### 25. [Optimove](https://www.g2.com/products/optimove/reviews)
Optimove, the creator of Positionless Marketing, frees marketing teams from the limitations of fixed roles, giving every marketer the power to execute any marketing task instantly and independently. Positionless Marketing has been proven to improve campaign efficiency by 88%, allowing marketing teams to create more personalized engagement with existing customers. For two years running, Optimove has been positioned as a Visionary in Gartner’s Magic Quadrant for Multichannel Marketing Hubs, recognized for its AI-driven decisioning, prescriptive insights, and proven ability to orchestrate thousands of personalized campaigns in real time across channels. AI-led marketing is a hallmark of Optimove’s visionary leadership. By embedding AI directly into its platform as early as 2012, Optimove paved the way for today’s Positionless Marketing standard. For more information, visit Optimove.com.


**Average Rating:** 4.6/5.0
**Total Reviews:** 230
**How Do G2 Users Rate Optimove?**

- **Has the product been a good partner in doing business?:** 9.1/10 (Category avg: 9.3/10)
- **Ease of Admin:** 8.8/10 (Category avg: 8.9/10)
- **Ease of Use:** 8.6/10 (Category avg: 8.8/10)
- **Quality of Support:** 9.3/10 (Category avg: 9.3/10)

**Who Is the Company Behind Optimove?**

- **Seller:** [Optimove](https://www.g2.com/sellers/optimove)
- **Year Founded:** 2012
- **HQ Location:** New York
- **Twitter:** @Optimove (5,475 Twitter followers)
- **LinkedIn® Page:** https://www.linkedin.com/company/227901/ (572 employees on LinkedIn®)

**Who Uses This Product?**
- **Who Uses This:** CRM Manager, CRM Specialist
- **Top Industries:** Gambling &amp; Casinos, Marketing and Advertising
- **Company Size:** 51% Mid-Market, 31% Small-Business


#### What Are Optimove's Pros and Cons?

**Pros:**

- Ease of Use (55 reviews)
- Customer Support (52 reviews)
- Analytics (38 reviews)
- Helpful (38 reviews)
- Customer Engagement (30 reviews)

**Cons:**

- Learning Curve (18 reviews)
- Slow Performance (15 reviews)
- Missing Features (14 reviews)
- Data Management (11 reviews)
- Integration Issues (11 reviews)


### What Do G2 Reviewers Say About Optimove?
*AI-generated summary from verified user reviews*

**Pros:**

- Users appreciate the **ease of use** of Optimove, benefiting from its intuitive interface and smooth navigation.
- Users value the **exceptional customer support** from Optimove, especially with dedicated success managers providing expert assistance.
- Users value the **advanced analytics** capabilities of Optimove, allowing for effective evaluation and continuous campaign improvement.
- Users appreciate the **seamless data integration and personalized engagement** offered by Optimove, enhancing marketing effectiveness.
- Users appreciate the **seamless integration of data-driven insights** with personalized customer engagement, enhancing campaign effectiveness.

**Cons:**

- Users find the **learning curve steep** with Optimove, requiring significant time and effort to master its features.
- Users often experience **slow performance** with Optimove, facing delays and waiting times, especially with heavy databases.
- Users find **missing features** in Optimove, including limited options for scheduling and confusing interface elements.
- Users find the **data management processes challenging** , with issues in loading, exporting, and monitoring campaign performance.
- Users find **integration issues** with Optimove challenging, necessitating careful planning for effective setup and functionality.

#### What Are Recent G2 Reviews of Optimove?

**"[easy and user-friendly good support](https://www.g2.com/survey_responses/optimove-review-10631324)"**

**Rating:** 4.5/5.0 stars
*— minas m.*

[Read full review](https://www.g2.com/survey_responses/optimove-review-10631324)

---

**"[Feature-Rich Platform with Outstanding Support, But Data Loading Needs Improvement](https://www.g2.com/survey_responses/optimove-review-11841342)"**

**Rating:** 4.0/5.0 stars
*— Tina M.*

[Read full review](https://www.g2.com/survey_responses/optimove-review-11841342)

---


#### What Are G2 Users Discussing About Optimove?

- [What is Optimove used for?](https://www.g2.com/discussions/what-is-optimove-used-for)


## What Is Personalization Software?

[Marketing Software](https://www.g2.com/categories/marketing)

## What Software Categories Are Similar to Personalization Software?

- [Marketing Automation Software](https://www.g2.com/categories/marketing-automation)
- [E-Commerce Personalization Software](https://www.g2.com/categories/e-commerce-personalization)
- [Personalization Engines](https://www.g2.com/categories/personalization-engines)


