--- title: Followup CRM Reviews meta\_title: 'Followup CRM Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 58 reviews by the users' company size, role or industry to find out how Followup CRM works for a business like yours. aggregate\_rating: rating\_value: 4.4 review\_count: 58 scale: '5' date\_modified: '2026-08-07' parent\_category: name: Construction url: https://www.g2.com/categories/construction --- # Followup CRM Reviews & Product Details The #1 CRM For Commercial Contractors! Followup CRM is a Construction CRM that provides a simple, user-friendly, tracking solution geared towards increasing sales revenues. Followup CRM helps users track and convert leads, grow an unlimited database of contacts, analyze real-time dashboard reports, properly communicate with your team, and so much more. * * * Seller [Followup CRM](https://www.g2.com/sellers/followup-crm) Discussions [Followup CRM Community](https://www.g2.com/products/followup-crm/discuss) Solution Type Best-of-Breed Overview by Erick Vargas ⚡️ (I help construction companies bid less and win more projects) Show More ## Value at a Glance Averages based on real user reviews. ### Time to Implement 1 month ### Return on Investment 21 months [ View More Pricing Information ](https://www.g2.com/products/followup-crm/pricing) ## Top-Rated Alternatives [ ![Deltek Vantagepoint](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Deltek Vantagepoint") Deltek Vantagepoint 4.1/5(677) ](https://www.g2.com/products/deltek-vantagepoint/reviews) [ ![Unanet CRM by Cosential](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Unanet CRM by Cosential") Unanet CRM by Cosential 4/5(263) ](https://www.g2.com/products/unanet-crm-by-cosential/reviews) [ ![FieldPulse](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "FieldPulse") FieldPulse 4.7/5(371) ](https://www.g2.com/products/fieldpulse-fieldpulse/reviews) [ View All Alternatives ](https://www.g2.com/products/followup-crm/competitors/alternatives) ## User Insights Average based on 58 real user reviews. Implementation Time 1 month Perceived Cost $$$$$ [Log in to unlock pricing and user insights](/login) ## Followup CRM Integrations (1) What do users say about integrations? Integration information sourced from real user reviews. [ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Procore ](https://www.g2.com/products/procore/reviews) Show More ![Sheala A.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Sheala A.") SA Sheala A. PBM Mid-Market (51-1000 emp.) 8/16/2022 "easy navigation" 5/5 What do you like best about Followup CRM? The simplicity and clarity. Vert easy system to understand Review collected by and hosted on G2.com. What do you dislike about Followup CRM? its slow at times, and takes a while to process Review collected by and hosted on G2.com. What problems is Followup CRM solving and how is that benefiting you? All the info that need in one place Review collected by and hosted on G2.com. Show More Response from Erika Dawson of Followup CRM [Editedit](https://www.g2.com/survey_responses/followup-crm-review-6988665/official_response/edit) Hi Sheala, All of us here at Followup really appreciate you taking time to leave us this great review! We love hearing it's easy to navigate and understand. I am sorry it's been slow for you at times. If you're interested, we have some easy troubleshooting steps to speed up the system and we could show you on a quick call. To do this just email support@followupcrm.com or feel free to use our Help chat and we'll get you set up. Thanks again! [See how Followup CRM improved](https://support.followupcrm.com/knowledge/kb-tickets/new) 9/22/2022 Current UserValidated ReviewerIncentivizedSource: Seller invite ![Ryoma E.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Ryoma E.") RE Ryoma E. Restoration Specialist Small-Business (50 or fewer emp.) 9/22/2022 "Happy to Use" 3.5/5 What do you like best about Followup CRM? Helps with measuring key performance indicators. Done so in a reasonable and organized way. Review collected by and hosted on G2.com. What do you dislike about Followup CRM? Some of the reports lag and do not update with current information. Wish there was more customizable options in terms of getting reports on specific months and time frames. When I pull reports on time frames it tends to be a bit confusing. Review collected by and hosted on G2.com. What problems is Followup CRM solving and how is that benefiting you? It allows me to track my performance. Review collected by and hosted on G2.com. Show More Response from Erika Dawson of Followup CRM [Editedit](https://www.g2.com/survey_responses/followup-crm-review-7131148/official_response/edit) Hi Ryoma, Thank you for taking the time to leave us a review! We appreciate the feedback, and I'm excited to share that we have a custom report builder coming out soon - just around the corner! If you'd like any help or additional training in the meantime, you can sign-up for our Office Hours Training by clicking the HELP button and choosing a day. We'll be happy to answer any questions to help save you time and get the data you're looking for! Check out our product roadmap (linked below) for all of our new feature and enhancement plans. [See how Followup CRM improved](https://updates.followupcrm.com/?__force) Validated ReviewerIncentivizedSource: Seller invite TC Tracey C. Office Admin Small-Business (50 or fewer emp.) 8/19/2022 "Great Software" 5/5 What do you like best about Followup CRM? Easy to use, has so many options and information to add about a project and sales. Review collected by and hosted on G2.com. What do you dislike about Followup CRM? So far I haven't had any dislikes about CRM Review collected by and hosted on G2.com. What problems is Followup CRM solving and how is that benefiting you? Staying organized and staying current on projects. Review collected by and hosted on G2.com. Show More Response from Erika Dawson of Followup CRM [Editedit](https://www.g2.com/survey_responses/followup-crm-review-7008726/official_response/edit) Hi Tracey, Thank you for this awesome review!! Our team really appreciates you taking the time to share your thoughts and experience with Followup. Stay tuned, more good things to come! [See how Followup CRM improved](https://updates.followupcrm.com/?__force) Current UserValidated ReviewerIncentivizedSource: Seller invite DO Diana O. Business Development Mid-Market (51-1000 emp.) 8/16/2022 "Great system" 4/5 What do you like best about Followup CRM? the dashboard is very useful as a book of business Review collected by and hosted on G2.com. What do you dislike about Followup CRM? the emails generated from follow-up don't always log in so I have to do it manually Review collected by and hosted on G2.com. What problems is Followup CRM solving and how is that benefiting you? keep track of my visits and clients Review collected by and hosted on G2.com. Show More Response from Erika Dawson of Followup CRM [Editedit](https://www.g2.com/survey_responses/followup-crm-review-6989487/official_response/edit) Hi Diana, We appreciate you taking time to leave us this review and feedback! Thank you for sharing how Followup helps you keeps track. If you're interested, we would love to get on a quick support call with you to check out the emails not logging and see what we can do to assist, or submit a ticket for you. You can select a good time for you through the HELP button chat, or by responding here. [See how Followup CRM improved](https://support.followupcrm.com/knowledge/kb-tickets/new) Current UserValidated ReviewerIncentivizedSource: Seller invite ![Verified User in Construction](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Construction") UC Verified User in Construction Small-Business (50 or fewer emp.) 8/19/2022 "Good so far" 3.5/5 What do you like best about Followup CRM? Easy to use and customer support is very good as we get prompt responses and knowledgeable people to help us Review collected by and hosted on G2.com. What do you dislike about Followup CRM? Generally all good experiences. The downside is the product is made to appeal to all and we must conform. Not easy to customize for our company and as we add people it gets very expensive Review collected by and hosted on G2.com. What problems is Followup CRM solving and how is that benefiting you? Tracking projects from start to finish in one location. Also sales metrics is good Review collected by and hosted on G2.com. Show More Response from Erika Dawson of Followup CRM [Editedit](https://www.g2.com/survey_responses/followup-crm-review-7008484/official_response/edit) Hi there - thank you for taking the time to leave us a review! Our team values feedback, and we're glad customer support has been prompt and helpful. Christine and Rachel rock! If you're interested, we'd love to hop on a quick call and help make customization a better experience for you. One way we can do this is through our Office Hours Training (found in the HELP button on your Followup page), or you can email support@followupcrm.com and we'll get something scheduled. Since we are geared for construction, our goal is simplicity and helping you save time - if we aren't fully meeting that expectation, we'd appreciate further feedback by way of our Suggest a Feature page (also found in the HELP button). This allows our users to leave any ideas or suggestions. These will be reviewed by our COO and product manager and considered for our company product road map. [See how Followup CRM improved](https://updates.followupcrm.com/b/feature-suggestions/) Current UserValidated ReviewerIncentivizedSource: Seller invite EE Ed E. Vice President of Sales Mid-Market (51-1000 emp.) 8/22/2022 "Great CRM for Construction Subcontractors" 5/5 What do you like best about Followup CRM? The daily reminders for what I need to accomplish for the day. Review collected by and hosted on G2.com. What do you dislike about Followup CRM? Search feature has glitches occasionally Review collected by and hosted on G2.com. What problems is Followup CRM solving and how is that benefiting you? The reports for each customer helps evaluate who are our best customers. Review collected by and hosted on G2.com. Show More Response from Erika Dawson of Followup CRM [Editedit](https://www.g2.com/survey_responses/followup-crm-review-7008864/official_response/edit) Hi Ed, All of us at Followup are grateful for the 5-star review!! :) We will continue to work on any glitches that may occur and we appreciate your feedback, so thank you for you time! [See how Followup CRM improved](https://updates.followupcrm.com/f/changelog/) Current UserValidated ReviewerSource: Seller invite ![josh n.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "josh n.") JN josh n. Intern Estimator Mid-Market (51-1000 emp.) 8/19/2022 "Works efficiently" 5/5 What do you like best about Followup CRM? The abilty that the technolgy has to answer any questions. Review collected by and hosted on G2.com. What do you dislike about Followup CRM? How much information I have to input into CRM. Review collected by and hosted on G2.com. What problems is Followup CRM solving and how is that benefiting you? To be able to look and see all of what is involved in the job is great. Review collected by and hosted on G2.com. Show More Response from Erika Dawson of Followup CRM [Editedit](https://www.g2.com/survey_responses/followup-crm-review-7008549/official_response/edit) Hi Josh, Thank you for taking the time to leave us a great 5-star review and provide your feedback! We are always working on ways to save you time by reducing repeated tasks and data input. More to come very soon! [See how Followup CRM improved](https://updates.followupcrm.com/?__force) 8/26/2022 Validated ReviewerIncentivizedSource: Seller invite ![Verified User in Construction](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Construction") EC Verified User in Construction Small-Business (50 or fewer emp.) 8/16/2022 "Great CRM!" 4.5/5 What do you like best about Followup CRM? This is a great tool that would simplify your overview of the health of the company! Easy to use with plenty of details! Review collected by and hosted on G2.com. What do you dislike about Followup CRM? keep up the good work! I cant think of anything I dislike! Review collected by and hosted on G2.com. What problems is Followup CRM solving and how is that benefiting you? Sales Management, Production tracking, Marketing ROI Review collected by and hosted on G2.com. Show More Response from Erika Dawson of Followup CRM [Editedit](https://www.g2.com/survey_responses/followup-crm-review-6986612/official_response/edit) That's awesome, we're glad to hear it! Thank you for taking the time to leave us a review! More great things on the way - and you can always check out our most recent updates or our company road map by clicking the HELP button on our website if you want a sneak peak! [See how Followup CRM improved](https://updates.followupcrm.com/f/changelog/) Current UserValidated ReviewerIncentivizedSource: Seller invite ![Adam B.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Adam B.") AB Adam B. E Small-Business (50 or fewer emp.) 8/19/2022 "A good platform to keep track of bids and projects" 4/5 What do you like best about Followup CRM? Interface was generally easy to follow . Review collected by and hosted on G2.com. What do you dislike about Followup CRM? UI was generally slow. Waiting for pages to load after applying a filter on lists resulted in long wait times. Review collected by and hosted on G2.com. What problems is Followup CRM solving and how is that benefiting you? Not sure of specifics, but support was responsive and helpful. Review collected by and hosted on G2.com. Show More Response from Erika Dawson of Followup CRM [Editedit](https://www.g2.com/survey_responses/followup-crm-review-7008663/official_response/edit) Hi Adam, Thank you for the great review and feedback! Rachel and Christine appreciate the support shout out!! I'm sorry you experienced some lags and longer wait times while things loaded. Good news, our search and filter results are much faster now and we have some troubleshooting steps if it's taking longer to load. If we can assist with anything or help you with those steps, please email us directly at support@followupcrm.com and we'll walk you through it. [See how Followup CRM improved](https://support.followupcrm.com/knowledge/kb-tickets/new) Validated ReviewerIncentivizedSource: Seller invite ![Verified User in Construction](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Construction") UC Verified User in Construction Small-Business (50 or fewer emp.) 8/16/2022 "Great way to track your sales" 3.5/5 What do you like best about Followup CRM? Keep you up to date with your biggest jobs Review collected by and hosted on G2.com. What do you dislike about Followup CRM? Doesn't integrate with other systems.... Review collected by and hosted on G2.com. What problems is Followup CRM solving and how is that benefiting you? In busy times, you might forget some jobs. Followup crm helps us to keep on top on them and track there history. Review collected by and hosted on G2.com. Show More Response from Erika Dawson of Followup CRM [Editedit](https://www.g2.com/survey_responses/followup-crm-review-6988542/official_response/edit) Hi there, thank you for sharing your experience and taking the time to write this review for us! Good news - we do integrate with other software systems, but I am sorry if you've had issues getting those set up. If you're interested, we'd love to get on a call with you and help you get those connected. We also provide a weekly live training option called Office Hours Training. You can sign-up for this by clicking our HELP button on the bottom right corner of your Followup CRM account. We have a list of integrations and companies we partner with I've linked below, and if you don't see a certain system you'd like us to consider a partnership with or as an integration option, we would love it if you'd go to our "Suggest a Feature" page (found in our HELP button) leave a suggestion and our team will review it! [See how Followup CRM improved](https://www.followupcrm.com/integrations) 2/16/2024 Current UserValidated ReviewerIncentivizedSource: Seller invite ## Questions about Followup CRM? Ask real users or explore answers from the community Get practical answers, real workflows, and honest pros and cons from the G2 community or share your insights. [ Ask about Followup CRM ](https://www.g2.com/products/followup-crm/discussions/new) GU Guest User • Last activity almost 4 years ago What is lead tracking in CRM? 0 Upvotes 1 [ Join the conversation ](https://www.g2.com/discussions/what-is-lead-tracking-in-crm) GU Guest User • Last activity almost 4 years ago What is FollowUp com? 0 Upvotes 1 [ Join the conversation ](https://www.g2.com/discussions/followup-crm-what-is-followup-com) [ View all Discussions ](https://www.g2.com/products/followup-crm/discuss) ## Pricing Insights Averages based on real user reviews. ### Time to Implement 1 month ### Return on Investment 21 months ### Average Discount 8% [ View More Pricing Information ](https://www.g2.com/products/followup-crm/pricing) Followup CRM Comparisons ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_51130dd2c5c65e43bacb0ac3c81d7c71/unanet-crm-by-cosential.png "Product Avatar Image") Unanet CRM by Cosential 4/5(263) [ Compare Now ](https://www.g2.com/compare/followup-crm-vs-unanet-crm-by-cosential) ##### Categories on G2 [Construction CRM](https://www.g2.com/categories/construction-crm) ##### Explore More [Best tools for managing subcontractor performance](https://www.g2.com/discussions/best-tools-for-managing-subcontractor-performance)[Which unified workspace platforms are rated highest for keeping hybrid teams productive when people are working across different locations and time zones?](https://www.g2.com/discussions/which-unified-workspace-platforms-are-rated-highest-for-keeping-hybrid-teams-productive-when-people-are-working-across-different-locations-and-time-zones%20)[What Quote-to-Cash solutions actually prevent revenue leakage and billing errors that slip through when deals are processed manually or across disconnected systems?](https://www.g2.com/discussions/what-quote-to-cash-solutions-actually-prevent-revenue-leakage-and-billing-errors-that-slip-through-when-deals-are-processed-manually-or-across-disconnected-systems) [What's the best mobile marketing platform for avoiding unsubscribe spikes caused by poor personalisation and over-messaging?](https://www.g2.com/discussions/what-s-the-best-mobile-marketing-platform-for-avoiding-unsubscribe-spikes-caused-by-poor-personalisation-and-over-messaging)[What are the top cloud kitchen management platforms for independent restaurant chains managing 20 or more locations across multiple delivery apps?](https://www.g2.com/discussions/what-are-the-top-cloud-kitchen-management-platforms-for-independent-restaurant-chains-managing-20-or-more-locations-across-multiple-delivery-apps)[Pros and Cons Details](https://www.g2.com/products/followup-crm/reviews?qs=pros-and-cons) [Show MoreShow Less](javascript:void(0);)