---
title: Followup CRM Reviews
meta_title: 'Followup CRM Reviews 2026: Details, Pricing, & Features | G2'
meta_description: Filter 58 reviews by the users' company size, role or industry to
  find out how Followup CRM works for a business like yours.
aggregate_rating:
  rating_value: 4.4
  review_count: 58
  scale: '5'
date_modified: '2026-08-07'
parent_category:
  name: Construction
  url: https://www.g2.com/categories/construction
---


# Followup CRM Reviews
**Vendor:** Followup CRM  
**Category:** [Construction CRM Software](https://www.g2.com/categories/construction-crm)  
**Average Rating:** 4.4/5.0  
**Total Reviews:** 58
## About Followup CRM
The #1 CRM For Commercial Contractors! Followup CRM is a Construction CRM that provides a simple, user-friendly, tracking solution geared towards increasing sales revenues. Followup CRM helps users track and convert leads, grow an unlimited database of contacts, analyze real-time dashboard reports, properly communicate with your team, and so much more.



## Followup CRM Pros & Cons
**What users like:**

- Users value the **dashboard for tracking proposals** , appreciating its effectiveness in monitoring progress and follow-ups. (1 reviews)

**What users dislike:**

- Users report frustrating **billing issues** and challenges with cancellation processes, impacting their overall experience negatively. (1 reviews)
- Users report significant **CRM integration issues** , including difficulties with cancelation and unresolved billing disputes. (1 reviews)
- Users report **inadequate accounting** practices, facing difficulty with cancellations and unexpected billing issues. (1 reviews)
- Users report **payment issues** due to shady practices and difficulty in canceling subscriptions, causing significant frustration. (1 reviews)
- Users experience **poor customer support** with Followup CRM, facing issues in cancellation and billing practices. (1 reviews)

## Followup CRM Reviews
  ### 1. Shady accounting practices and bad CRM

**Rating:** 0.0/5.0 stars

**Reviewed by:** Verified User in Construction | Small-Business (50 or fewer emp.)

**Reviewed Date:** December 03, 2025

**What do you like best about Followup CRM?**

The dashboard for following up on existing proposals was the only good thing.

**What do you dislike about Followup CRM?**

Shady accounting practices.  I rarely leave a review but I want to protect other consumers. This company will not allow you to cancel. We did it in writing over 90 days prior to renewal and they still billed us $4500 because we didn't do an off-boarding phone call. We had to prove to our credit card company that we canceled to get our funds back.  
We tried canceling immediately after getting the service because there was glitches everywhere.  They refused and would not give us those months of money back either once they acknowledged things didn't work and had fixed them.
This CRM only works for following up on existing proposals and not on landing new clients and building relationships to grow the business.

**What problems is Followup CRM solving and how is that benefiting you?**

It did not solve any problems for us as we did not find it to be a true CRM.


## Followup CRM Discussions
  - [What is lead tracking in CRM?](https://www.g2.com/discussions/what-is-lead-tracking-in-crm) - 1 comment
  - [What is FollowUp com?](https://www.g2.com/discussions/followup-crm-what-is-followup-com) - 1 comment

- [View Followup CRM pricing details and edition comparison](https://www.g2.com/products/followup-crm/reviews?filters%5Bsentiment_snippet%5D=2414751&qs=pros-and-cons&section=pricing&secure%5Bexpires_at%5D=2026-08-14+23%3A46%3A27+-0500&secure%5Bsession_id%5D=3653fca7-dd65-44cf-ac01-dd65c1a4b941&secure%5Btoken%5D=7c639669fbfc2e58796966646fa8b1e18dd611fc01ec5ecff31f1f981c2b18f9&format=llm_user)
## Followup CRM Integrations
  - [Procore](https://www.g2.com/products/procore/reviews)

## Followup CRM Features
**Additional Functionality**
- Bid Management
- AI Copilot
- Project Tracking
- Client Tracking
- Calendar Management
- Quotes/Estimates
- Calendar/Reminder System
- Lead Management
- Activity Tracking
- Customizable Reports
- Task Management
- Third-Party Integrations
- Project Management
- Inventory Management
- Email Marketing
- Activity Dashboard
- Collaboration Tools
- Communication Management
- Customizable Templates
- API
- Buyer Management
- Document Management
- Workflow Management
- Project Time Tracking
- Reporting/Analytics
- Contract/License Management
- Data Import/Export
- Warranty Tracking
- Estimating
- Customizable Fields
- ACH Payment Processing
- Forecasting
- Sales Approval
- Subcontractor Management
- Change Order Management
- Scheduling
- For AEC Industry
- Procurement Management
- Job Costing
- Sales Pipeline Management
- Generative AI
- Contact Management

## Top Followup CRM Alternatives
  - [Deltek Vantagepoint](https://www.g2.com/products/deltek-vantagepoint/reviews) - 4.1/5.0 (672 reviews)
  - [Unanet CRM by Cosential](https://www.g2.com/products/unanet-crm-by-cosential/reviews) - 4.0/5.0 (263 reviews)
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