MW

Mark W.

Owner

Small-Business (50 or fewer emp.)

4/12/2019

"New Pricing is Outrageous!!"

1/5

What do you like best about Follow Up Boss?

CRM Integration with IDX is pretty good but there are some bugs. Review collected by and hosted on G2.com.

What do you dislike about Follow Up Boss?

The new pricing is so astronomical compared to what I was paying (which was already high). From $300 to now $690 per month if you have just 10 users. Review collected by and hosted on G2.com.

UR

Verified User in Real Estate

Small-Business (50 or fewer emp.)

5/13/2019

"FUB has changed the game"

5/5

What do you like best about Follow Up Boss?

I had not used a CRM like this before, so I don't have much to compare it to. The second I started using it my business changed. The best feature is automatic texts and emails the second a lead comes into our system. Its so much easier to text prospects when you can copy and paste language that works! Review collected by and hosted on G2.com.

What do you dislike about Follow Up Boss?

I feel like there are so many features I don't use because I don't have the time to learn it. But thats likely on me :) Review collected by and hosted on G2.com.

UR

Verified User in Real Estate

Small-Business (50 or fewer emp.)

9/3/2019

"Amazing CRM"

5/5

What do you like best about Follow Up Boss?

This is the best CRM for real estate professional. Constant updates and feature improvements. Review collected by and hosted on G2.com.

What do you dislike about Follow Up Boss?

Other than the price. There isn’t much to dislike about this product. Review collected by and hosted on G2.com.

UR

Verified User in Real Estate

Small-Business (50 or fewer emp.)

4/9/2019

"Following up with followup boss"

4.5/5

What do you like best about Follow Up Boss?

I love the simplicity of the software. The online version as well as the app are very simple to use. Review collected by and hosted on G2.com.

What do you dislike about Follow Up Boss?

I don't like that you cannot see everything you can online. It needs to be able to access the same info. Review collected by and hosted on G2.com.

UR

Verified User in Real Estate

Small-Business (50 or fewer emp.)

4/4/2019

"best crm for realtors"

5/5

What do you like best about Follow Up Boss?

I love this CRM. I have tried others after leaving my team but this was the best of the best! Simple to use! Review collected by and hosted on G2.com.

What do you dislike about Follow Up Boss?

The mobile app. It barely got the job done, and I could get on the site from my phone, but as an agent on the run, sometimes we just need the simplicity of an app. Review collected by and hosted on G2.com.

AM

April M.

Realtor

Real Estate

Small-Business (50 or fewer emp.)

3/29/2018

"Best CRM I've used!"

5/5

What do you like best about Follow Up Boss?

The interface is extremely user-friendly. Even pulling reports is a breeze for those that are not super technologically savvy. Tons of extra functionality such as collaborators and task integration. They are always diligently working to continuously update and improve the system. In the year and a half that we have had Follow Up Boss the number of updates has been tremendous! This is all while not noticing any issues or bugs on our end! Review collected by and hosted on G2.com.

What do you dislike about Follow Up Boss?

My ONLY complaint, which is not even a fault on their part. I would love for them to add a function to their action plans to be able to email a summary of tasks completed each day (particularly to a client), but also to be able to choose from the list of tasks those that the client does see and does not. Review collected by and hosted on G2.com.

Recommendations to others considering Follow Up Boss:

Definitely, try it. I've used a few different CRM/s; Market Leader, Kunversion, Real Geeks, Top Producer. Follow Up Boss is definitely my favorite. Not only does it work, but their support is receptive to growing and making it the best system they possibly can. And they offer a free trial so why not give it a shot? Review collected by and hosted on G2.com.

What problems is Follow Up Boss solving and how is that benefiting you?

We are using FUB as our Primary, only really, CRM for our real estate team (currently around 12 people). Our agents have been in touch with more leads as well as converted more simply by having an easy way to check their tasks for the day. Our administrative staff has been able to process paperwork and commissions faster due to all the details and custom fields options. As the team manager, our owner and I are able to pull reports quickly and spend more time helping our agents be productive and make more money for their families. Turning an agent on or off leads has become a 30-second task instead of the half hour it was before. Having everyone's emails synced with the system also allows for complete transparency for not only quality control purposes, but in case someone needs to step in for another agent at a moments notice. Review collected by and hosted on G2.com.

AR

Verified User in Real Estate

Small-Business (50 or fewer emp.)

6/11/2018

"Positive with some glitches "

4/5

What do you like best about Follow Up Boss?

The automated action plans that integrate with our Curaytor lead gen system. I also like how easily you can segment call lists based on multiple filters and criteria. It really helps keep the call lists for various agents straightforward. Lastly, I like the layout for tracking analytics on email blasts and website behavior of specific leads. Review collected by and hosted on G2.com.

What do you dislike about Follow Up Boss?

Advanced lead flow rules can be a bit confusing and changing emails in the action plans isn't very user friendly. I also wish each user had their own colour on the calendar and that you could assign tasks without it being associated with a specific lead. Review collected by and hosted on G2.com.

What problems is Follow Up Boss solving and how is that benefiting you?

We get a lot of Facebook leads per week, so follow up boss allows us to not only instantly capture their info, but touch them immediately. The automation is great, because we get responses from leads in the system we might have forgotten about that eventually want to buy or sell with us. Its a huge time saver. Review collected by and hosted on G2.com.

UR

Verified User in Real Estate

Small-Business (50 or fewer emp.)

5/24/2018

"Best CRM software ive ever used"

5/5

What do you like best about Follow Up Boss?

What i like best about FUB is how instinctual the software is. navigating around the interface of it makes a lot of sense, even if you arent very computer savvy. Review collected by and hosted on G2.com.

What do you dislike about Follow Up Boss?

I dislike the team capabilities. when you have a team on FUB under a principle it can get really confusing and too much to manage. but for an individual, i think it is great! Review collected by and hosted on G2.com.

Recommendations to others considering Follow Up Boss:

Without a doubt the best choice of CRM software out there. FUB is compatible with bombbomb, zapier, and more. Exporting/importing leads is easy, and it is matchless when it comes to efficiency. Review collected by and hosted on G2.com.

What problems is Follow Up Boss solving and how is that benefiting you?

Follow up boss has solved issues of client relationship management. it is hard to keep track of how often, and on which platforms you have communicated with a client and with FUB everything is well traced within each contact. you can text, email, and log calls all in the same place - this is a HUGE benefit in and of itself. Review collected by and hosted on G2.com.

AO

Angela O.

Realtor

Real Estate

Small-Business (50 or fewer emp.)

11/27/2017

"Was hard for me to get the hang of"

1/5

What do you like best about Follow Up Boss?

The concept of the program is great. I think Automating follow ups is an amazing idea and time saving for people on the go. I used this during a promotional period and chose not to continue my subscription. Review collected by and hosted on G2.com.

What do you dislike about Follow Up Boss?

It could have had better responses. Maybe because i was Only using the trial version, but i feel Like it was kind of generic and nothing i couldnt Have done myself. Review collected by and hosted on G2.com.

RK

Robert K.

Broker/President

Real Estate

Mid-Market (51-1000 emp.)

6/25/2018

"nice product but subpar service and performance"

2/5

What do you like best about Follow Up Boss?

The ability to integrate follow up boss with my custom web forms and launch action plans Review collected by and hosted on G2.com.

What do you dislike about Follow Up Boss?

The app sucks and the most simple things like loggng calls and looking up people don't work properly a good portion of the time. Have brought issues to their attention and have even corresponded with the owner or CEO Dan Corkill and it doesnt look like they have taken any action Review collected by and hosted on G2.com.