I like the simplicity of Follow Up Boss and how many integrations it offers. Keeping our contacts separate between personal and work is effortless with its easy-to-use system. The initial setup was perfect, and the ability to integrate with other tools like Zapier and Go High Level enhances its utility and efficiency. Review collected by and hosted on G2.com.

I occasionally experience phone bugs with Follow Up Boss, though I believe this is a common issue with most software. Review collected by and hosted on G2.com.

easy to navigate and use, all features are clear Review collected by and hosted on G2.com.

I think it needs a user upgrade, add more features Review collected by and hosted on G2.com.

What I like about Follow up boss is their texting abilities; it is so easy to take care of the client with the so many features they have, from the awesome Drip campaigns to the Video text capabilities; you can set up bulk email to hit all your clients and leads at the same time, as well as you can connect your Bomb Bomb account and send videos via email. It helps me keep track of my leads and clients. The ease of implementation was as easy as talking to the onboaridng and they help me to do everything. Studied the videos and cutomer support guided me to fininsh the set up. I use follow up boss at least 2 - 3 times every day! Texting or emailing leads and prospects Review collected by and hosted on G2.com.

There is no dislike. The product is well-rounded and very easy to use. The part of FUB that I sometimes have an issue with is that you can't look at 2 clients at the same time. That is it! Review collected by and hosted on G2.com.

I like how organized our agents can be and how we can utilize it for our staff as well. event promo, past client outreach etc. Support is great as well, they even do month calls with our admin to make sure we are all good. We use it for event registration, giveaways, getting people into our CRM. Easy to use easy to learn and teach Review collected by and hosted on G2.com.

it's almost too much at the beginning but once you learn it it is well worth it Review collected by and hosted on G2.com.

Things that i like about follow up boss are - 1. Simple tracking of deal stages. 2. Easy to integrate with different platforms like zillow and zapier 3. Responsive and helpful support team. Review collected by and hosted on G2.com.

Nothing i can think of right now. Everything is going well and smooth. Review collected by and hosted on G2.com.

Support seems to be quick and knowledgeable. I also like that a lot of vendors integrate with FUB. Review collected by and hosted on G2.com.

I do NOT like ylopo for the website experience, their support is terrible. I also do not like that there are some integrations that make no sense (BoldTrail BackOffice, for example) and no one seems willing/able to fix it. Review collected by and hosted on G2.com.

Everything in it, soft phone, action plans , automations Review collected by and hosted on G2.com.

no automatic texting. there is no batch textting onmy batch emails Review collected by and hosted on G2.com.

Follow Up Boss is hands down one of the best CRMs available for real estate professionals. As a real estate professional, managing relationships and staying on top of leads is critical, and this platform makes it seamless. The user interface is intuitive and designed with real estate in mind—no unnecessary clutter, just the features you need to get the job done.

What stands out most is its automation capabilities. From lead distribution to follow-up reminders, Follow Up Boss keeps your pipeline moving without letting anything slip through the cracks. The ability to integrate with other tools like Mailchimp and Google makes it a versatile solution that fits into any workflow.

Follow Up Boss has transformed how I manage my leads and communicate with my team. If you’re serious about scaling your real estate business, it’s a must-have tool. Highly recommend! Review collected by and hosted on G2.com.

If there's one thing I'd improve, it's the pricing structure. While the features are premium and worth the cost, smaller teams or individual agents might find it a bit pricey compared to other options on the market. Also, in recent times, the speed of customer support has been a bit slower, maybe because of how much they are expanding and gaining new clients. But overall, the value you get makes it worth the investment if you’re serious about growing your real estate business. Review collected by and hosted on G2.com.

easy to use, the customer support is very professional and very friendly. The platform offers plenty of features, the most important thing I love is the automation you can set with sending email series to our leads, all you have to do it creat the email templates set them into an action plan then set a trigger in the lead flow and there we go.

it was very easy to integrate with zapier and our airtable base Review collected by and hosted on G2.com.

Not sure, but I think their downside is regarding emails ending in spam Review collected by and hosted on G2.com.

It's user friendly but if you have questions support is super responsive by phone or email. Also, assigned an account manager. One of my favorite things they do is video examples step by step from my account. The smart lists are a no brainer for efficiency snd most of all the community is incredible. Top producer are in there ready to share their processes and moderators will even @ mention the best person to help you. Review collected by and hosted on G2.com.

We merged with a larger brokerage this year and gave up our FUB account and imported into theirs - the transition process was extremely difficult. We of course then had shared contacts with the agents in the brokerage we merged with. They could see our info we could see ours etc. I don't think a lot of people have done that - Paige Orlando has been amazing and can give you more details if needed. Review collected by and hosted on G2.com.