Verified User in Primary/Secondary Education
UP
Verified User in Primary/Secondary Education
Mid-Market (51-1000 emp.)
"I am new to ML Schedules. I am finding that it is a very useful tool"
5/5
What do you like best about Follett Facilities Schedules?

What I have learned so far is that it is easy to use.

Their Support team is amazing! The respond immediately and are very accommodating! Review collected by and hosted on G2.com.

What do you dislike about Follett Facilities Schedules?

I'm still learning the system and what all ML Schedules can do for me. Review collected by and hosted on G2.com.

Jon D.
JD
Jon D.
Mid-Market (51-1000 emp.)
"Efficient and easy to use"
5/5
What do you like best about Follett Facilities Schedules?

What I like about ML schedules is the simplicity it brings, but also allows you to dive in deeper as needed. Review collected by and hosted on G2.com.

What do you dislike about Follett Facilities Schedules?

I am not sure there is anything I dislike. If there was a phone app I think that would be helpful. I have looked and haven't been to locate one. Review collected by and hosted on G2.com.

Mary Z.
MZ
Mary Z.
Mid-Market (51-1000 emp.)
"Efficient and Effective"
5/5
What do you like best about Follett Facilities Schedules?

I can schedule space with ease and see if a room is available pretty far in the future for potential scheduling needs. Review collected by and hosted on G2.com.

What do you dislike about Follett Facilities Schedules?

Sometimes I have a last-minute meeting that I need to schedule, but it's within a 24-hour span, and I have to go to a different staff member to schedule that space. Review collected by and hosted on G2.com.

Response from Annie Doherty of Follett Facilities Schedules

We're pleased to hear that ML Schedules by Follett Software has been beneficial for scheduling your meetings and ensuring space availability. We acknowledge the challenge of last-minute scheduling and will explore ways to streamline the process for such requests.

Mary L.
ML
Mary L.
Coordinator of Online Learning & Technology Integration K-12
Mid-Market (51-1000 emp.)
"ML Schedules keeps everyone organized!"
5/5
What do you like best about Follett Facilities Schedules?

I like the ease of use when scheduling different places within my school district. It sends notifications to all those involved and I know quickly if the room is available and any arrangements can be sent to those that need it. Review collected by and hosted on G2.com.

What do you dislike about Follett Facilities Schedules?

Keeping everyone on the same page is vital for me to schedule and get materials, resources, and people in the right location when training staff. ML has provided me with a one-shop-stop. Review collected by and hosted on G2.com.

Verified User in Primary/Secondary Education
UP
Verified User in Primary/Secondary Education
Mid-Market (51-1000 emp.)
"User friendly"
5/5
What do you like best about Follett Facilities Schedules?

I like that ML Schedules is user-friendly and quick to fill out. During my busy day, I get interrupted many times and have to use ML Schedules often. Within a few minutes, I can book a room and get back to the other tasks at hand. Review collected by and hosted on G2.com.

What do you dislike about Follett Facilities Schedules?

So far I have found nothing I dislike. Thank you. Review collected by and hosted on G2.com.

Response from Annie Doherty of Follett Facilities Schedules

We're glad to hear that you find ML Schedules user-friendly and quick to use. We strive to make the booking process as efficient as possible for our users.

Kristin C.
KC
Kristin C.
Administrative Assistant to the Superintendent/District Clerk
Mid-Market (51-1000 emp.)
"ML Schedules makes building use accurate and user friendly."
5/5
What do you like best about Follett Facilities Schedules?

The ability for outside organizations to submit insurance forms before being able to book a room, holding them accountable. The ease of the calendar and submitting building use is convenient. Review collected by and hosted on G2.com.

What do you dislike about Follett Facilities Schedules?

Nothing- I like every aspect of ML Schedules. Review collected by and hosted on G2.com.

Carla A.
CA
Carla A.
Auditorium Manager/Fitch Facility Rentals
Mid-Market (51-1000 emp.)
"ML Schedules keeps making their system even better!"
5/5
What do you like best about Follett Facilities Schedules?

ML Schedules keeps everyone on the same page. In a school district, it is important for everyone to know who is in the building, when they will be in the building, and what part of the building they will be in.

The system automatically notifies principals, custodians, kitchen staff, security, etc. of all approved events. The approved rental also notifies them of any setup that needs to be done for the event. I also have ML set up to send me daily reminders of upcoming events. That feature, alone, has saved me numerous times because I got busy and forgot about an event I needed to set something up for!

Thanks to ML Schedules, I no longer have issues with double-booking of spaces, people unexpectedly showing up without approved rentals, someone forgetting to notify pertinent parties of a rental, or someone simply writing down the wrong rental date on a paper calendar.

I love that the ML Schedules calendar is visible to anyone who goes on our school website. Anyone can check the calendar to see when and where concerts, athletic events, or special meetings are taking place without having to log in to an account or without having to contact the school.

This system is so user friendly! On the rare occasions that I discover something that doesn't work as planned or as I expected or if I just have a routine question, the ML customer service team is always there. They answer emails almost immediately and stay with me until the question is answered or the problem is resolved. They also take suggestions on ways to make the system better and implement new procedures when they find them to be beneficial to their users. Review collected by and hosted on G2.com.

What do you dislike about Follett Facilities Schedules?

There really isn't anything I dislike about ML Schedules! All of the information is right at my fingertips and at the fingertips of everyone who needs it. ML Schedules suits all of our needs and keeps us running like a well-oiled machine! Review collected by and hosted on G2.com.

Christine R.
CR
Christine R.
Administrative Assistant Child Study Team
Small-Business (50 or fewer emp.)
"ML Schedules is very straight forward in how to use. Which for what I do, ease of use is so nice."
5/5
What do you like best about Follett Facilities Schedules?

The most helpful part od ML Schedules is the calendar. This shows everything that is scheduled for that day and where. So you can see if your space and time slot are open. Review collected by and hosted on G2.com.

What do you dislike about Follett Facilities Schedules?

I don't always need to fill out the number of people or chairs section because for what I do we don't always need it. It would be nice to have that area optional. Review collected by and hosted on G2.com.

Verified User in Primary/Secondary Education
UP
Verified User in Primary/Secondary Education
Mid-Market (51-1000 emp.)
"Easy to Use!"
5/5
What do you like best about Follett Facilities Schedules?

I like the fact that the system is intuitive, and there isn't a whole lot of guess work when it comes to figuring out how to work the site. There are so many scheduling management systems out there that seem like their goal is to make the user experience as difficult as possible, so it was great to see this! Review collected by and hosted on G2.com.

What do you dislike about Follett Facilities Schedules?

My only critique of ML Schedules is a purely aesthetic one. Because ML Schedules sticks to using a calendar view, it is easy for that calendar to get overwhelming quickly. Review collected by and hosted on G2.com.

Whitney S.
WS
Whitney S.
Receptionist/Event Coordinator
Enterprise (> 1000 emp.)
"Update to ML Schedules"
5/5
What do you like best about Follett Facilities Schedules?

The new update to ML Schedules is so aesthetically pleasing! The software conveniently allows you to see specific locations/areas that have scheduled events and times. The calendar is easy to read and understand. and allows all parties to view availability and scheduled events quickly. The feature to add to your google calendar makes scheduling so much easier. Overall the best scheduling software! Review collected by and hosted on G2.com.

What do you dislike about Follett Facilities Schedules?

We don't have any dislikes currently with ML scheduler. The new update is great!! Review collected by and hosted on G2.com.