Verified User in Primary/Secondary Education
UP
Verified User in Primary/Secondary Education
Mid-Market (51-1000 emp.)
"Tech, Novel Sets and Textbooks all in order"
4.5/5
What do you like best about Follett Destiny Resource Manager?

I am familiar with Destiny so pulling that knowledge into the resource management makes it super easy to learn. I also really like that it is just like checking a book out to someone - notices and fees can be processed through it as well. Review collected by and hosted on G2.com.

What do you dislike about Follett Destiny Resource Manager?

It is missing some of the tech specific things I would like in a tech management software. THe other resource I use to manage tech can give me details like users, active sessions and ip address. So I have to have two things I use to manage my tech. Review collected by and hosted on G2.com.

Response from Annie Doherty of Follett Destiny Resource...

We're glad to hear that you find our integration with Destiny easy to learn and that it helps with managing notices and fees. We appreciate your feedback on the tech-specific features and would love to talk you more on that! Please feel free to reach out to me at adoherty@follettsoftware.com or reach out to our tech support team at 800.323.3397, option 2 or techsupport@follettsoftware.com. We take all customer feedback!

Verified User in Libraries
UL
Verified User in Libraries
Small-Business (50 or fewer emp.)
"Destiny Resource Manger: Efficient Resource Management with a Learning Curve"
5/5
What do you like best about Follett Destiny Resource Manager?

Follett helps me keep track of all of our school recources. Resource Manager has ability to generate detailed reports on resource usage, inventory, and financial accountability helps in making informed decisions. The technical support from Follett is amazing and always finds the answer. Review collected by and hosted on G2.com.

What do you dislike about Follett Destiny Resource Manager?

Sometimes, it's challenging to determine which report to run for specific needs and how to configure it correctly. While the system offers many reporting options, the variety can feel overwhelming without clear guidance or built-in templates tailored to common scenarios Review collected by and hosted on G2.com.

Response from Annie Doherty of Follett Destiny Resource...

Thank you for your positive feedback on our Resource Manager and technical support! This is so great to hear! We understand the challenges with determining the right report and configuring it correctly. We will work on providing clearer guidance and templates to make the process more user-friendly, and will pass this onto our team so they hear this feedback.

Madison H.
MH
Madison H.
Team Leader
Enterprise (> 1000 emp.)
"Decent Resource Manager"
4/5
What do you like best about Follett Destiny Resource Manager?

Resource Manager is a great tool for managing the school library and assets. It is organized! Review collected by and hosted on G2.com.

What do you dislike about Follett Destiny Resource Manager?

I struggle with reports. When trying to run reports, I tend to get caught in a mess and have to start all over again. It's hard to find previously run reports. Review collected by and hosted on G2.com.

Response from Annie Doherty of Follett Destiny Resource...

Thank you for sharing your positive experience with Follett Destiny Resource Manager. We apologize for the difficulties you've encountered with running reports. We are committed to addressing this issue and making the report generation process more user-friendly for our customers. Our tech suppor team can also help you with reports! You can reach them at 800.323.3397, option 2 or techsupport@follettsoftware.com.

Verified User in Education Management
AE
Verified User in Education Management
Mid-Market (51-1000 emp.)
"Destiny by Follet - Solid Library Contender"
4/5
What do you like best about Follett Destiny Resource Manager?

Destiny is feature rich, contains a large amount of possible integrations and options, and has a solid and quick to respond support team for technical issues that may arrise. Review collected by and hosted on G2.com.

What do you dislike about Follett Destiny Resource Manager?

The software can be cumbersome to set up certain features, especially dealing with things like setting up SSO with Google. Review collected by and hosted on G2.com.

Response from Annie Doherty of Follett Destiny Resource...

Thank you for your feedback. We're pleased that you find Destiny to be a solid library contender with a large amount of integrations and options! We understand the challenges with setting up certain features and are committed to enhancing the setup process for a smoother experience, and will pass this onto our product team. Thank you!

Verified User in Primary/Secondary Education
UP
Verified User in Primary/Secondary Education
Mid-Market (51-1000 emp.)
"I believe using Follett Destiny Resource Manager is easy to use ."
4/5
What do you like best about Follett Destiny Resource Manager?

The most helpful feature would be the display of books and the photo of the book. This allows everyone to clearly figure out if the book is interesting pairing with the description. Review collected by and hosted on G2.com.

What do you dislike about Follett Destiny Resource Manager?

I dislike the way the website looks outdated. The colors and the font makes the website look old. The topic photos look mismatched. The topics are also very limited. Review collected by and hosted on G2.com.

Response from Annie Doherty of Follett Destiny Resource...

Thank you for sharing your feedback! We're thrilled to hear that you find the display of books and photos helpful for selecting interesting reads. We appreciate your input on the website design and will pass this along to our team for consideration.

We are glad to hear that the system has helped synchronize your circulation and update it in real time. This is one of the key benefits of using Follett Destiny Resource Manager, and we are pleased it is benefiting you in such a practical way.

If you have any further suggestions or need assistance, please feel free to reach out to our tech support team at 800.323.3397, option 2 or techsupport@follettsoftware.com. We are here to help!

Celeste A.
CA
Celeste A.
Library Media Technician
Mid-Market (51-1000 emp.)
"Makes life easy"
5/5
What do you like best about Follett Destiny Resource Manager?

I like how easy it makes to keep all our resources organized. Review collected by and hosted on G2.com.

What do you dislike about Follett Destiny Resource Manager?

I have not ran accross anything I dislike at this point. Review collected by and hosted on G2.com.

Response from Annie Doherty of Follett Destiny Resource...

We're glad to hear that Follett Destiny Resource Manager is making it easy for you to keep your resources organized! Thank you for being a customer!

Verified User in Primary/Secondary Education
AP
Verified User in Primary/Secondary Education
Enterprise (> 1000 emp.)
"Resource Manager from an IT admin perspective"
4.5/5
What do you like best about Follett Destiny Resource Manager?

Resource Manager allows us to manage assets separately from our Library Manager program and allows for customization of security access. Review collected by and hosted on G2.com.

What do you dislike about Follett Destiny Resource Manager?

It is somewhat cumbersome to 'build' the asset 'tree' structure so that many in a particular department can access only their resources. Review collected by and hosted on G2.com.

Response from Annie Doherty of Follett Destiny Resource...

Thank you for sharing your feedback on Follett Destiny Resource Manager. We're glad to hear that you appreciate the ability to manage assets separately and customize security access. We understand your concerns about the complexity of setting up the asset structure and will take this into consideration for future improvements.

Follett Destiny Resource Manager aims to solve the challenges of maintaining an active inventory of assets across different departments/locations and empowering users to manage their own resources efficiently. We appreciate your insights and will work on enhancing the user experience for setting up the asset 'tree' structure. If you need any assistance or have further suggestions, please feel free to reach out to us at: 800.323.3397, option 2 or techsupport@follettsoftware.com.

KR
KImbur R.
Library media technician
Mid-Market (51-1000 emp.)
"Follet is great"
5/5
What do you like best about Follett Destiny Resource Manager?

The support given by Follett. The training they offer. Review collected by and hosted on G2.com.

What do you dislike about Follett Destiny Resource Manager?

That you can't delete curriculum in numbers but have to do so one by one. Review collected by and hosted on G2.com.

Response from Annie Doherty of Follett Destiny Resource...

We're happy to hear that you find the support and training valuable! We understand your frustration with the inability to delete curriculum in bulk and will pass this feedback along to our development team for further review! Thank you for being a customer!

Jen L.
JL
Jen L.
Education support specialist
Mid-Market (51-1000 emp.)
"Lots of nice features"
3.5/5
What do you like best about Follett Destiny Resource Manager?

Data collection and resulting reports are nice. Review collected by and hosted on G2.com.

What do you dislike about Follett Destiny Resource Manager?

It isn't user friendly especially for new users. Review collected by and hosted on G2.com.

Response from Annie Doherty of Follett Destiny Resource...

Hi Jen, we're thrilled to hear you're enjoying the data collection and reports in Follett Destiny Resource Manager! We understand the importance of user-friendliness, especially for new users, and we're continuously working to improve the platform for a smoother experience. Thank you for your valuable input!

Verified User in Primary/Secondary Education
UP
Verified User in Primary/Secondary Education
Enterprise (> 1000 emp.)
"Follett is a Workhorse"
3.5/5
What do you like best about Follett Destiny Resource Manager?

Our District Follett team has enjoyed Follett Destiny Resource Manager for years. Review collected by and hosted on G2.com.

What do you dislike about Follett Destiny Resource Manager?

There's really nothing that I'm aware of that our users express any dislike regarding FDRM. Review collected by and hosted on G2.com.

Response from Annie Doherty of Follett Destiny Resource...

It's great to hear that Follett Destiny Resource Manager has been effectively managing your library systems for years. We appreciate your trust in our product and are committed to continuing to meet your needs! Thank you for being a customer!