BS
Bradley S.
Human resources Manager & Office Administrator
Retail
Small-Business (50 or fewer emp.)
"Superior Customer Service Experience"
5/5
What do you like best about Folks HR?

Its the people at FolkHR that make huge difference in my daily HR life. Their expert advice, solutions to my inquries and professionalism is always delivered with attention to detail, timely responses and a sense of genuine kindness.

The whole FolksHR system from implementation to launch was seamless and smooth. The system is user friendly and saves our HR and management team time in their day to focus on business reated tasks and not on shuffling paperwork.

Our employees find the FolksHR system easy to use and the newly updated Folks HR app has been a great addition. Review collected by and hosted on G2.com.

What do you dislike about Folks HR?

The HRIS does not notify HR when an employee vacation/absence request has been granted by a supervisor/manager. Review collected by and hosted on G2.com.

Anne F.
AF
Anne F.
Lead - Culture et Croissance
Small-Business (50 or fewer emp.)
"Excellent HRIS, complete and intuitive"
4.5/5
What do you like best about Folks HR?

All the features one could wish for are gathered on a single platform: vacation requests, expense accounts, disciplinary notices, onboarding processes, etc. Customer service is efficient and courteous. Most of the features are intuitive and easy to grasp. Review collected by and hosted on G2.com.

What do you dislike about Folks HR?

The platform is not fully customizable. The employee satisfaction survey module, for example, is practically unusable because it is impossible to modify it. Review collected by and hosted on G2.com.

LD
Laurence D.
Préposée RH
Mid-Market (51-1000 emp.)
"Easy experience and excellent customer service"
5/5
What do you like best about Folks HR?

The interface. I find it easy to understand, and it's easy to find the information. Another big plus is the customer service. When we encounter a bug, simply write them an email and we get a response very quickly, usually the same day. Review collected by and hosted on G2.com.

What do you dislike about Folks HR?

I would like to have the ability to switch from one employee to another without having to search, for example with an arrow, and to be able to sort employees by department or by last name, for example. I would also like the option to sort attachments in employee folders, and even create subfolders (e.g., hiring, departure, insurance, retirement savings plan, etc.). It can be difficult to find the appropriate document when we have a long-term employee with many documents. Review collected by and hosted on G2.com.

Verified User in Manufacturing
AM
Verified User in Manufacturing
Mid-Market (51-1000 emp.)
"All-in-one and easy to use, our managers love it!"
5/5
What do you like best about Folks HR?

We find all the necessary information about our team members in one place. The tool is easy to use and our managers appreciate it a lot. Review collected by and hosted on G2.com.

What do you dislike about Folks HR?

We do not use the payroll and time management modules because we already have a complete ERP. Review collected by and hosted on G2.com.

Melanie H.
MH
Melanie H.
Vice-présidente culture et développement organisationnel
Small-Business (50 or fewer emp.)
"Support and capsules always more instructive"
4/5
What do you like best about Folks HR?

We know that we have the support behind us and the open-mindedness to make the platform live according to our real needs. Review collected by and hosted on G2.com.

What do you dislike about Folks HR?

Some supports directed us to the capsules rather than helping us. I wasn't aware that there were so many capsules to watch in advance for just one person. Review collected by and hosted on G2.com.

Jean-Alex M.
JM
Jean-Alex M.
Project manager
Mid-Market (51-1000 emp.)
"Intuitive software that allows you to make all your RH request at the same place."
5/5
What do you like best about Folks HR?

The layout of the software is well done and the interface is very intuitive. Review collected by and hosted on G2.com.

What do you dislike about Folks HR?

As a simple user, I would like to be able to upload my picture. In tha past, I had to ask a software admin to do it, but I feel like each user should be allower to do it. Review collected by and hosted on G2.com.

Verified User in Construction
AC
Verified User in Construction
Mid-Market (51-1000 emp.)
"Folks HR - A Must!"
5/5
What do you like best about Folks HR?

Folks HR combines everything that an HR professionnal deals with everyday. I reasearched a s solution for a year before I could conclude that Folks HR had everything I needed in 1 solution! This app changed how we operate as a mid-side business and it's the best decision we took for the future of our company. I love this solution and I recommand it to every business owner who needs an easy, user friendly, combined solution to operate! Review collected by and hosted on G2.com.

What do you dislike about Folks HR?

The confioguration of it is long, but worth it. Implimenting it takes times as well, but Folks HR team helps out every step of the way! Review collected by and hosted on G2.com.

Verified User in Accounting
IA
Verified User in Accounting
Mid-Market (51-1000 emp.)
"very easy to use"
4/5
What do you like best about Folks HR?

easy to use I use it regularly Review collected by and hosted on G2.com.

What do you dislike about Folks HR?

it can be confusing to navigate in folks Review collected by and hosted on G2.com.

Verified User in Human Resources
GH
Verified User in Human Resources
Mid-Market (51-1000 emp.)
Guest users or non-business users of the software, not included in G2 scores.
"All-in-One Efficiency: Centralize all HR processes"
5/5
What do you like best about Folks HR?

Folks is an intuitive, all-in-one HRIS designed for Canadian SMEs, offering a seamless and integrated user experience that simplifies HR management—from recruitment to performance reviews—so you can focus on what matters most: your people. Review collected by and hosted on G2.com.

What do you dislike about Folks HR?

Could offer even more support during implementation for clients who are less tech-savvy Review collected by and hosted on G2.com.

Camille L.
CL
Camille L.
Talent acquisition specialist
Mid-Market (51-1000 emp.)
"User friendly :)"
5/5
What do you like best about Folks HR?

Folks is relatively easy to use, and I also really like the platform's visuals. I find that it adapts very well to human-sized companies, reflecting the accessibility of information more than a larger HRIS. Review collected by and hosted on G2.com.

What do you dislike about Folks HR?

There's nothing that bothers me about the way I use it. Review collected by and hosted on G2.com.