We’ve had a very positive experience with Folks HR. One of the things we appreciate most is how user-friendly the platform is for both administrators and employees. The interface is intuitive, making it easy for staff to navigate and complete tasks independently, which has reduced administrative questions and saved valuable time. The implementation process was also straightforward and easy to manage. Review collected by and hosted on G2.com.

It's not as customizable as we would have liked it to be when it comes to expenses and performance reviews. Review collected by and hosted on G2.com.

The user-friendliness of the interface for employees, and the administrator's ease in obtaining complete information about an employee or globally for the organization. Review collected by and hosted on G2.com.

Now that there is the payroll feature directly integrated, everything is great. Review collected by and hosted on G2.com.

I appreciate the Folks HR report which shows the rate, the automatic calculation of the number of hours spent on tasks, and the absence rate. This helps us better manage operations and identify what works well or less well on a daily basis, allowing us to improve and better manage time. Review collected by and hosted on G2.com.

The timesheet is too long to complete and is not user-friendly. Our entire team is complaining about this. The survey section is not as anonymous and does not motivate employees to express themselves transparently. Managing profiles, leave, and vacations requires going through several steps to access the modules. The software training is limited to videos and documentation on the site, which is not standard training. This forces us to read a lot and practice on our own, even though we pay for the software and implementation fees, which ends up being costly in terms of installation time. Review collected by and hosted on G2.com.

Regroup of everything you need to operate HR functions, the easy onboarding and usage of the platform, the multi-tool it became in my company; I simply love it ! Review collected by and hosted on G2.com.

Improvement could be done in different sections where the functions are basic, example in the documentation section, a function could be added to properly organize the sections instead of having the platform randomly position the sections. It's little details like that where I see some room for improvements. Review collected by and hosted on G2.com.

It replaces all the HR spreadsheets and documents that we have created. Everything is in the same place and very easy to use. Review collected by and hosted on G2.com.

The training cards section lacks development, there is room for improvement. Review collected by and hosted on G2.com.

It’s user-friendly and easy to get started with. The price is very reasonable considering all the features it includes. Review collected by and hosted on G2.com.

The support I receive from the company when I run into an issue isn’t consistent from one time to the next. Review collected by and hosted on G2.com.

I use Folks HR for time entry and employee vacation management. I appreciate the clarity of the information and its new distribution. The timesheets that I can export to Excel are also very useful because they allow me to make the necessary changes and adapt accordingly. Review collected by and hosted on G2.com.

nothing in particular Review collected by and hosted on G2.com.

I really like the ease of use of the Folks HR platform. Its overall look is very intuitive and doesn't require too long of a training to understand how it works. The support I received, especially from Jean-Simon Bolduc, was excellent. He helps us step by step, always available to answer our questions, which made the integration very successful. Without this support, the integration might have been more difficult, but with his help, everything went very well. Review collected by and hosted on G2.com.

For now, there have been some bugs with documents, but otherwise nothing to report for aspects to improve. Review collected by and hosted on G2.com.

Very easy to use and intuitive. Our employees learned quickly how to use it. Review collected by and hosted on G2.com.

Some specific process can be hard to fit in the software as it is design to fit more standard practices. If you have very specific ways of doing something, it can be challenging to use Folks. Review collected by and hosted on G2.com.

Folks is an HR tool that we quickly adopted... and that we wouldn't want to do without!

The management of leave and vacation requests is simple, clear, and really effective. The timesheet is also a big plus: it allows for easy transmission of hours to be paid to payroll, without any hassle.

We particularly appreciate the document resources section, which centralizes all HR documentation in one place—a real time-saver on a daily basis. The electronic signing of hiring documents is also super convenient and greatly simplifies our processes.

But above all, what sets Folks apart is its ease of use. No need to be an expert in software configuration: getting started is quick and intuitive. Review collected by and hosted on G2.com.

The main impractical element on our side is the inability to connect our payroll system CTRL to Folks. As a result, employees do not have access to up-to-date information regarding their vacation and personal leave banks, nor to their pay stubs. Review collected by and hosted on G2.com.