I've found Folk to be really useful as I scale up a startup. We're moving from managing opportunities and accounts in our heads, or on spreadsheets, to taking a more sophisticated approach.

Folk has been really easy to set-up and to start using. I am a big fan of the board view (or kanban) and we've found that to be a really nice way to collaborate and discuss opportunities - like we used to, only now we can capture and share everything within the app. Review collected by and hosted on G2.com.

We haven't quite mastered using it for automations yet. I'm sure we'll figure that out. Review collected by and hosted on G2.com.

Hands down - its LinkedIn integration. It's incredibly useful, fast and seamless. Review collected by and hosted on G2.com.

Would be great if the LI message history automatically imported to contacts, but this can still be achieved by just pressing a button. Review collected by and hosted on G2.com.

It’s hands down the easiest, most user-friendly CRM I’ve ever tried. Everything just makes sense—it’s simple, clean, and not overloaded with a million features I’ll never touch. Customer support is fast too. I dont want anybody else to find out about it, it's like a well kept secret! Review collected by and hosted on G2.com.

Improvement on the sequence tool so I can set up more intuitive email campaigns Review collected by and hosted on G2.com.

The ability to add contacts straight from linkedin and the enrich the data to get emails. Review collected by and hosted on G2.com.

Sometimes the enrichment doesn't get done what I need it to get done. Review collected by and hosted on G2.com.

Folk is incredibly easy to use, especially for a small sales team like ours with no more than 7 people. It’s distraction-free, and we love how it simplifies our sales processes without adding unnecessary complexity. The UI is clean, which allows our team to stay focused on outreach and follow-ups, making it a great tool for keeping our pipeline organized.

The customer service is also amazing! Review collected by and hosted on G2.com.

While it’s excellent for our small team, Folk isn't very intuitive in certain areas, and I can see it potentially struggling to handle larger teams.

I also really wish they had a mobile app. Review collected by and hosted on G2.com.

I've never used/ needed an CRM system before, so I don't have much reference. But I'm sure I could not start in a better not. Folk is really easy to use and very quickly became essential for my daily routine. When they ended the free tier, O was already totally dependent so didn't even think twice before becoming a paid member.

Maybe what amazes me the most is the integration with my email - whenever I add a new person, it automatically finds any interaction we had in the past and it saves so much time!

Didn't need customer support just yet, but it's great I receive an email anytime somthing comes along.

Well, I am a big fan! Review collected by and hosted on G2.com.

I don't dislike anything so far. Sometimes I wish it had some minor features but I'm pretty sure it does, I just could't figure out yet! haha

Oh! And it could have an integration with Whatsapp! :) Review collected by and hosted on G2.com.

I started using Folk CRM in its free version and was immediately impressed by the flexibility and customization options offered. These benefits proved to be immediately useful for optimizing my sales process, especially in integrating with my social selling activities on LinkedIn. The ease with which I was able to adapt Folk to my specific needs allowed me to manage contacts and opportunities much more efficiently. The intuitive interface and the ability to customize fields and workflows have made Folk an indispensable tool in my daily routine. Impressed by the results obtained with the free version, I decided to upgrade to the Premium plan. I am particularly excited to explore the advanced email funnel features offered by Folk. I expect this feature to take my outreach and nurturing activities to the next level. If you are looking for a CRM that truly adapts to your way of working, especially if you are active in social selling, Folk is definitely worth considering. The transition from the free version to the premium one was natural, and I look forward to fully leveraging all the potential of this tool. Review collected by and hosted on G2.com.

At the moment, I can't say. Now I'm trying the Premium version and then if I find any, I'll let you know. Review collected by and hosted on G2.com.

After using the product for 3 weeks, Folk keeps exceeding my expectations.

It was lacking reporting, but I signed anyway, then 2 days later, their new reporting feature was live.

The following features are top-class: 1) Functionality 2) UI/UX 3) User adoption (assisted by great user guides/videos and a great customer support team).

After 3 weeks of muse/migrating data - Folk is hands down THE BEST CRM I have used. Review collected by and hosted on G2.com.

Nothing so far; I'm just getting used to it. Review collected by and hosted on G2.com.

We like how focused and straightforward Folk is to use. We are using it as a contacts list, sales pipeline, method to send sales email campaigns with sequences, open rates and a sales team dashboard. We especially like the enrichment feature where we can upload an email list os hundreds of emails and folk populates the first/last name, company and other details. Review collected by and hosted on G2.com.

We would like to be able to see full emails in "Team Interaction" previews. We would like an integration with text messaging. Review collected by and hosted on G2.com.

After testing all sorts of CRMs I like most about folk that it's easy, functional, nice GUI and fully supports my approach to building relationships with people. As a Solopreneur I am not so much interested in heavy automation but building high quality dialogue. Folk helps me to keep track, categorize and nurture my connections. I helps me daily to stay on track. I hope that this will not only make my life easier but have profound effects in my business and my new friendships. Review collected by and hosted on G2.com.

It would be great to have a less pricy start version (12,99) to check and test and develop routines and workflows. Review collected by and hosted on G2.com.