Folk combines elegance with practicality in a way that’s genuinely refreshing. The interface is clean, modern, and super intuitive, no unnecessary complexity, just what you need to manage relationships efficiently.

It fits perfectly into a Notion-first workflow and makes it easy to track clients, leads, and conversations without jumping between tools. I also really value how customizable everything is, from tags to pipelines to views.

As a consultant, it helps me stay on top of things without ever feeling overwhelmed. Review collected by and hosted on G2.com.

The only thing I currently find a bit limited is the reporting functionality. While it’s not a pressing issue at the moment, I can see the need for more advanced, KPI-focused reporting tools as the business scales.

It would be great to get deeper insights in the future, especially for growing teams or more data-driven decisions. That said, the current setup still covers the essentials quite well. Review collected by and hosted on G2.com.

Importing company logos and pictures from LinkedIn, gives my pipeline so much more context. We are also selling into a niche sector and the ability to customise fields to our specific sector is one of the reasons we chose Folk over other CRMs. Review collected by and hosted on G2.com.

If we could layer SaaS metrics into the customer dashboards that would be cool. Or even integrate with a financial CRM like Fathom. Review collected by and hosted on G2.com.

The versatility is really refreshing, I love that we are free to export all our data... I can understand if your tool is mediocre and you don't want people to start to think they could migrate elsewhere; however, in Folk's case I love to export and then reimport with added fields/values -- the freedom means we can really make it ours :) Review collected by and hosted on G2.com.

I don't hate anything and don't have a ton of feedback on this. I have a couple of suggestions, but that's about it. Review collected by and hosted on G2.com.

What I like best about folk - beside its functionality and ease of use - is its customer support team! Any time I asked for help, they have been there to assist me, and you get to speak straight to real people. They listen to your feedback and ideas too, it really does feel like they're building the product directly to your needs. Honestly, this is much better value than anything else. Review collected by and hosted on G2.com.

Can't really think of much! At the level that I'm using it (I'm a small startup) I actually feel that the functionalities that Folk offers are spot on, and thanks to that, the CRM itself does not feel overwhelming. Everything can be found easily Review collected by and hosted on G2.com.

What I appreciate most about Folk is its exceptional UX - everything feels intuitive and thoughtfully designed. The support team has been incredibly responsive and proactive, even going as far as developing new features based on my specific needs. It’s clear they genuinely care about their customers and took the time to understand my goals and challenges, offering solutions that truly helped. Review collected by and hosted on G2.com.

One small frustration is not being able to rename native fields, but it’s a minor issue—and I’m confident the team will improve this in future updates. Review collected by and hosted on G2.com.

We reviewed a few different CRMs - folk was the best CRM for the investment plus the AI intergration is brilliant Review collected by and hosted on G2.com.

Would like to see more flexibility to sort and search by all criteria Review collected by and hosted on G2.com.

Folk is user friendly and easy to get up and running without a lot of time or effort. Review collected by and hosted on G2.com.

I don't really have anything to say about the application that I don't like. Review collected by and hosted on G2.com.

Folk is very easy to use. After few minuts I was working fast and well.Opening Linkedin and ass persons just with one claick was amazing...But best feature was enrichment...when you add a contact from Linkedin you get personal mail and major issue was to find working mail address.Now with just one click folk found the right one, so that uou can send massive mail campaign without any bouncing back problem Review collected by and hosted on G2.com.

When you add a contact from Linkedin company name could be different so that checking list of contacts in a company you find only one person! I learned that I have to check company name I am using to add the right one Review collected by and hosted on G2.com.

The onboarding process has beed super easy, and the app is very flexible yet light-weight Review collected by and hosted on G2.com.

still learning what could be done from a network intelligence perspective Review collected by and hosted on G2.com.

clarity of databases/organisation of contacts, ease of use Review collected by and hosted on G2.com.

integration with phoning apps, problem with siganture in emails, will need french hosting or self hosted option for security puprpose Review collected by and hosted on G2.com.