Ross A.
RA
Ross A.
Fractional CFO
Small-Business (50 or fewer emp.)
"Intuitive CRM Packed with Sequencing, Enrichment, Dashboards, and AI Agents"
5/5
What do you like best about folk?

An intuitive CRM with great features, including sequencing, enrichment, dashboards, and AI agents. Review collected by and hosted on G2.com.

What do you dislike about folk?

It can be tough to reach support in real time if you’re based in the U.S., since the team is headquartered in Western Europe. Review collected by and hosted on G2.com.

Phillip B.
PB
Phillip B.
Junior PR-Berater Online
Small-Business (50 or fewer emp.)
"Easy Contact Import and Fast, Straightforward Enrichment"
5/5
What do you like best about folk?

Importing contacts is easy, and enriching those contacts is quick and straightforward. Review collected by and hosted on G2.com.

What do you dislike about folk?

Did not find anything yet. But will look out. Review collected by and hosted on G2.com.

Florencia María C.
FC
Florencia María C.
Senior Operation
Mid-Market (51-1000 emp.)
"Intuitive and simple for managing contacts, but limited in analysis and integrations"
3.5/5
What do you like best about folk?

It is its simplicity and focus on relationships: it is very intuitive (spreadsheet-like) and allows you to organize contacts and track them quickly without complications.

Additionally, it automates tasks such as tracking and enriching contacts, which saves time and improves daily management. Review collected by and hosted on G2.com.

What do you dislike about folk?

What I don't like about Folk CRM is that it has limited advanced features: little analysis, fewer integrations, and it falls short for larger teams. Review collected by and hosted on G2.com.

Vincent V.
VV
Vincent V.
Health Director
Hospital & Health Care
Small-Business (50 or fewer emp.)
"Seamless LinkedIn and Gmail Integration That Just Works"
5/5
What do you like best about folk?

LinkedIn and Gmail integration and sync. Review collected by and hosted on G2.com.

What do you dislike about folk?

There’s no list of fields and their respective types in the People, Company, or Deals views. Review collected by and hosted on G2.com.

Jordan H.
JH
Jordan H.
Sr. Employee Advocate
Small-Business (50 or fewer emp.)
"Effortless Sales Prospecting with Seamless LinkedIn Integration"
5/5
What do you like best about folk?

Folk is truly one of the easiest and most valuable tools I have encountered in my sales career. What makes it stand out? The 1-click LI integration seamlessly pulls in accurate data, which has significantly enhanced my outreach efforts. I can then sequence prospects directly within either the web or desktop app, making it feel as though I have a dedicated enrichment and sales prospecting partner working in the background to support my side hustles. Review collected by and hosted on G2.com.

What do you dislike about folk?

The main drawback I find with folk is the absence of a mobile app. While this is understandable considering LinkedIn's user experience, I still wish there were a much more advanced version available. Review collected by and hosted on G2.com.

Philip U.
PU
Philip U.
President
Small-Business (50 or fewer emp.)
"Simple, Flexible CRM That Delivers Data Fast"
5/5
What do you like best about folk?

Simplicity. I get the data I need quickly. Flexibility, the ability to move/create fields and edit sales stages is easy and helpful. Review collected by and hosted on G2.com.

What do you dislike about folk?

The android app is limited. It's just a telephone directory. Review collected by and hosted on G2.com.

Bob H.
BH
Bob H.
Director of Sales
Small-Business (50 or fewer emp.)
"Great for Organizing My Contacts and Follow-Ups"
5/5
What do you like best about folk?

Very easy to use and intuitive. The one-click enrichment feature is amazing for instantly adding pertinent data to my contacts. I like that I'm able to organize my contacts into different groups and categories. It also makes it easy to stay on top of follow-ups without things slipping through the cracks. Review collected by and hosted on G2.com.

What do you dislike about folk?

It may be a bit limited in terms of deeper features and customization compared to more advanced CRMs. For my purposes, it has more than enough features to satisfy my requirements. Review collected by and hosted on G2.com.

Vijay K.
VK
Vijay K.
Typist
Small-Business (50 or fewer emp.)
"Great integrations, but overall experience needs improvement"
2.5/5
What do you like best about folk?

Multi-Channel Integrations: Connects with Gmail, Outlook, and other tools, offering centralized communication history. Review collected by and hosted on G2.com.

What do you dislike about folk?

This is very useful this are safe and usually very nice Review collected by and hosted on G2.com.

Verified User in Computer Software
AC
Verified User in Computer Software
Small-Business (50 or fewer emp.)
"Networking-Focused Design with a Great Interface"
4.5/5
What do you like best about folk?

That it’s made with networking in mind & the interface Review collected by and hosted on G2.com.

What do you dislike about folk?

I think the AI prompts are somewhat complex to figure out Review collected by and hosted on G2.com.

Louise @ L.
LL
Louise @ L.
Owner
Small-Business (50 or fewer emp.)
"Seamless Data Imports That Pull Everything Together"
5/5
What do you like best about folk?

I like that it can import and pull data from my other platforms. Review collected by and hosted on G2.com.

What do you dislike about folk?

It isn’t very keyboard-user-friendly—for example, Ctrl+End or Return/Enter don’t work the way I’d expect. It also relies quite heavily on mouse usage. As a keyboard touch typist and data-entry expert, that can be pretty annoying. Review collected by and hosted on G2.com.