Alexandra H.
AH
Alexandra H.
Product Marketing Manager
Small-Business (50 or fewer emp.)
"Learning to sell on steroids"
4.5/5
What do you like best about folk?

I was shopping for a CRM and signed up because they have a very unique and unusual visaul brand identity on the website. We are still testing the software, but so far, very successfully, we are paying for the subscription. Enrichment function is gold! Review collected by and hosted on G2.com.

What do you dislike about folk?

I need to use it longer to say. I may update the review later :) Review collected by and hosted on G2.com.

Verified User in Computer Software
CC
Verified User in Computer Software
Small-Business (50 or fewer emp.)
"Flexible, powerful, and easy to use for emerging businesses & small teams"
4/5
What do you like best about folk?

If you have a good idea of how you want to approach your market, Folk is very helpfully customisable. Review collected by and hosted on G2.com.

What do you dislike about folk?

It's not a good fit in my view for a runrate, established business that needs less customisation, connection to finance systems etc. Review collected by and hosted on G2.com.

Verified User in Professional Training & Coaching
UP
Verified User in Professional Training & Coaching
Small-Business (50 or fewer emp.)
"A great CRM that integrates beautifully with LinkedIn"
5/5
What do you like best about folk?

It is incredibly intuitive and easy to use without having to do courses or read instructions. It links beautifully with LinkedIn, so much so that I have cancelled my Sales Navigator subscription. I love how it pulls the data and pictures from LinkedIn, so you can see the image of every contact. It's really simple to use to map sales pipelines and keep track of opportunities. Customer support has been fantastic with quick replies and even a face to face call to set me up. It has a live sync wth my gmail, allowing all my email and contacts to update in real time. Review collected by and hosted on G2.com.

What do you dislike about folk?

I have been using it for three weeks, and have found nothing I don't like at the moment. Review collected by and hosted on G2.com.

Miggy S.
MS
Miggy S.
Talent Advisor
Small-Business (50 or fewer emp.)
"Easy, Efficient, and Flexible"
5/5
What do you like best about folk?

Folk is awesome! It's very flexible for recruitment management, allowing me to easily parse LinkedIn profiles and conveniently track candidates. I love that we can customize it however we want. It's user-friendly and provides a seamless experience.

It also integrates with several apps our team uses and offers real-time updates for every action taken. Review collected by and hosted on G2.com.

What do you dislike about folk?

There is nothing I dislike about it at all however, it would be much better if there is a way to quickly generate reports into pipeline data reports into visual graphs (e.g. pie graphs, line graphs, bar graphs etc.). Overall, I highly reccomend it! Review collected by and hosted on G2.com.

Hassan T.
HT
Hassan T.
Private Equity Analyst
Mid-Market (51-1000 emp.)
"Extremely helpful and cooperative staff"
5/5
What do you like best about folk?

It is our one stop shop for all of our CRM needs and helped us organize our sourcing strategy. The enrichment option helps you update the current designations of your potential leads and saved us a lot of time in reaching out to only the current active employess of the firm Review collected by and hosted on G2.com.

What do you dislike about folk?

Sometimes there are glitches however the staff is very helpful in rectifying those issues Review collected by and hosted on G2.com.

Adrienne B.
AB
Adrienne B.
Freelancing engineer for hotel technical projects on passenger ships
Small-Business (50 or fewer emp.)
"Finally a great CRM for Solopreneurs"
4.5/5
What do you like best about folk?

I was looking for several months to find the best CRM solution for my needs.

Most programs have a lot to offer - a lot of things, that I don't need as a self-employed/solo-preneur.

All I was looking for was a simple database, where I can manage my contacts and I can seamlessly connect to LinkeIn.

The set-up was very easy and importing the contacts into the database went very well.

Duplicates are found reliably and merged quickly.

And FOLK is just perfect for this.

I can group my connections very efficiently, find all the necessary information in short time and tailor my messages to those they are relevant for.

Thank you very much for this great tool. Review collected by and hosted on G2.com.

What do you dislike about folk?

I'm only using the program for about a week now.

The only thing that still has room for improvement is the search function. The comments I make in the description don't seem to show up in the search results.

Maybe FOLK can improve this for the future. Review collected by and hosted on G2.com.

Kaushal O.
KO
Kaushal O.
Strategy & Ops Lead
Small-Business (50 or fewer emp.)
"Mange relationships better with folk"
4.5/5
What do you like best about folk?

Folk has been very instrumental for our business in founder led sales. It really takes a key driving seat from systems perspective in managaing relationships better and just having that one place for vaired conctacts (i.e: Partners, Investors, Direct Sales, Prospects). As a early stage startup, we value in building relationships that Folk has been just really helping us to drive the outcomes of meanigful processes.

Additonaly, it's easy to get up and running, migrate from other CRM's, love the enrichment feature for contacts. And also magic fields in geneating new email threads and connecton points. The integrations have been good with FolkX and also we have pushing with Zapier to do a bit more custom, and that's a lot of value for the business. Review collected by and hosted on G2.com.

What do you dislike about folk?

One thing could Folk improve on and depends on individual business needs is reporting. It is good that have reporting such as how many days a person is been sitting in each stages. To review the sales E2E proccess to pull up some metrics / dashboards. Review collected by and hosted on G2.com.

Jordan S.
JS
Jordan S.
Business Development
Small-Business (50 or fewer emp.)
"Easy to use and effective"
5/5
What do you like best about folk?

I found Folk to be an incredibly user-friendly tool. Setting it up was straightforward—after a quick domain check, I was able to easily add my list and start sending individual emails right away. The interface is intuitive, which made getting started a breeze.

In terms of Customer Support, the experience has been smooth so far. The platform is reliable and efficient, allowing me to send up to 2,000 emails with a beautiful font and no issues, at least 2 times a week. The range of features offered is comprehensive and well-suited for my needs.

Additionally, Folk integrates seamlessly with other tools we use, which is a huge plus for our workflow. I’m so impressed with the platform that I’ll be recommending it to my company for a subscription. Review collected by and hosted on G2.com.

What do you dislike about folk?

If Folk can combine the need for contact with what's already there, so that we don't have to use other tools, I'd be convinced. Review collected by and hosted on G2.com.

Andra N.
AN
Andra N.
Co-Founder
Small-Business (50 or fewer emp.)
"Fast way to get contacts"
4.5/5
What do you like best about folk?

Ability to upload excel or CSV files to Enrich. Bulk contacts make it very time efficient. Review collected by and hosted on G2.com.

What do you dislike about folk?

Not a lot of sorting options in the groups. Would love more options like having sub-groups, or filtering through contacts with missing information.

Inability to find contacts by just entering company info. Review collected by and hosted on G2.com.

NC
Natalie C.
Owner
Small-Business (50 or fewer emp.)
"I love FOLK!"
5/5
What do you like best about folk?

Very simple CRM that I can figure out and has great functionality. Review collected by and hosted on G2.com.

What do you dislike about folk?

Nothing :) , but I would like the ability to reply to emails via folk. Review collected by and hosted on G2.com.