--- title: folk Reviews meta_title: 'folk Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 335 reviews by the users' company size, role or industry to find out how folk works for a business like yours. aggregate_rating: rating_value: 4.5 review_count: 335 scale: '5' date_modified: '2026-08-04' parent_category: name: Sales Tools url: https://www.g2.com/categories/sales-tools --- # folk Reviews **Vendor:** folk **Category:** [CRM Software](https://www.g2.com/categories/crm) **Average Rating:** 4.5/5.0 **Total Reviews:** 335 ## About folk folk is like the sales assistant your team never had. Our CRM is simple, integrated, and proactive. The tool of choice for over 3000+ award-winning service businesses around the world. folk does the busy work for you, so you can focus on building real relationship - Sync all your inboxes and centralize your history of interactions - Import contacts from anywhere on the web with our folkX extension - Find emails and contact details with 1-click Enrichment - Customize pipeline views and collaborate on deals as a team - Automate workflows with over 6,000+ integrations - Send messages, schedule multi-step sequences, and personalize faster with templates Client management is complicated enough, your CRM doesn’t have to be… ## folk Pros & Cons **What users like:** - Users find Folk to be **user-friendly and simple** , allowing easy setup and efficient contact management without the clutter. (36 reviews) - Users appreciate the **clean and easy usability** of Folk, enhancing organization and relationship management effortlessly. (25 reviews) - Users appreciate the **excellent customer support** and intuitive design, finding great tools for sales management. (18 reviews) - Users appreciate the **intuitive interface** and seamless integrations, making client management much easier and efficient. (17 reviews) - Users appreciate the **clean and easy contact management** of Folk, enhancing organization and relationship tracking effortlessly. (16 reviews) - Users value the **seamless LinkedIn integration** for its speed and efficiency in managing client interactions. (16 reviews) - Easy Integration (15 reviews) - Users commend the **quick and responsive customer support** of Folk, enhancing their overall experience and efficiency. (14 reviews) - Lead Management (14 reviews) - Users appreciate the **seamless LinkedIn integration** that enhances sales momentum and streamlines contact management. (14 reviews) **What users dislike:** - Users note a **lack of essential features** in Folk, limiting flexibility and increasing reliance on workarounds. (19 reviews) - Users find the **limited features** of Folk restrict their capabilities and foresee the need for more robust options. (12 reviews) - Users experience **email issues** with integration and features, leading to setup difficulties and missing functionalities. (10 reviews) - Users note the **limited email marketing functionality** in Folk compared to other CRMs, affecting overall email management. (10 reviews) - Users face **integration issues** with Folk CRM, affecting email visibility and the functionality of external extensions. (9 reviews) - Users find the **limited customization** options restrict their ability to tailor features to specific needs. (9 reviews) - Learning Curve (6 reviews) - Limited Integrations (6 reviews) - Incomplete Information (5 reviews) - Bugs (4 reviews) ## folk Reviews ### 1. Folk makes it easy! **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Financial Services | Small-Business (50 or fewer emp.) **Reviewed Date:** November 14, 2024 **What do you like best about folk?** -The team support, their constant release of new features, the ease to add new contacts from Linked In, the enrichment feature, the email and sequencing you can create. **What do you dislike about folk?** Still, some UX improvement, and the list organization can be a bit tricky. **What problems is folk solving and how is that benefiting you?** Organize and engage with contact and prospects in a easy manner. Super easy to start. ### 2. Easy to use, intuitive CRM for my recruitment business **Rating:** 4.5/5.0 stars **Reviewed by:** Luke G. | Small-Business (50 or fewer emp.) **Reviewed Date:** April 30, 2024 **What do you like best about folk?** I love the fact it connects to my social media accounts such as LinkeIn and X and I can add connections through this. Also very easy to use and clean interface. Regular udates and changes are a plus. **What do you dislike about folk?** I previosuly used the Bullhorn and the key word search function on this was very good. If I had to say a negatove it would that this could improve with Folk. **What problems is folk solving and how is that benefiting you?** It is a great CRM for my recruitment consultancy. ### 3. Super easy to setup and learn. Cool Features like Enrich, fast. **Rating:** 4.0/5.0 stars **Reviewed by:** Yosef F. | VP Alliances, Small-Business (50 or fewer emp.) **Reviewed Date:** June 10, 2024 **What do you like best about folk?** Very simple to get up and running. No effort. Quick repsonce times, easy to learn. Rich enough to track what I need, but not feature nuts that I cannot figure out what to do next. **What do you dislike about folk?** Need mobile app and more integrations with other email and 3rd party products (marketing,etc.). Needs more reporting. **What problems is folk solving and how is that benefiting you?** Tracking reach out to VCs ### 4. Excellent Tool for Small Nonprofit **Rating:** 4.0/5.0 stars **Reviewed by:** Tej R. | Development and Grants Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** August 01, 2024 **What do you like best about folk?** We selected folk because of its integration tools with Linkedin! We're very happy with it. **What do you dislike about folk?** We would like to have great levels of customer support. **What problems is folk solving and how is that benefiting you?** Catalogue contacts across the organization. ### 5. It works! **Rating:** 4.0/5.0 stars **Reviewed by:** David L. | Founder, Small-Business (50 or fewer emp.) **Reviewed Date:** July 12, 2024 **What do you like best about folk?** The enrich feature is pure magic. It saves me lots of manual seach time and money on LinkedIn InMail messages. **What do you dislike about folk?** Sometimes it doesn't behave exactly as I would expect, but I'm a new user still getting used to the platform. **What problems is folk solving and how is that benefiting you?** I run a marketplace where I need suppliers to put on the platform while also seeking out individuals to consume the products on the platform. I use folk to manage the pipepline of both vendors and consumers. ### 6. Great Easy to implement CRM **Rating:** 5.0/5.0 stars **Reviewed by:** Kees d. | Managing Partner, Small-Business (50 or fewer emp.) **Reviewed Date:** August 01, 2024 **What do you like best about folk?** Super easy to use , flexible , fast , feature rich, yet simple **What do you dislike about folk?** not sure yet . so far so good . time will tell **What problems is folk solving and how is that benefiting you?** quick CRM setup, ### 7. Great automatization and great product! **Rating:** 5.0/5.0 stars **Reviewed by:** Guillaume A. | Volunteer, Small-Business (50 or fewer emp.) **Reviewed Date:** July 26, 2024 **What do you like best about folk?** Easy to connect, to implement, and so fast to send personalized emails. **What do you dislike about folk?** Just to add Proton or Google personnal account it will be so useful. **What problems is folk solving and how is that benefiting you?** Great Product to simplify mass emails. ### 8. Powerfull tool to collect and manage contacts **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Small-Business (50 or fewer emp.) **Reviewed Date:** April 24, 2024 **What do you like best about folk?** Folk is an effective tool for an individual or a team to collect and manage their contacts, especially via mail and Linkedin – automatically or really easy manually. Except for a few detours, the tool is easy to navigate and understand. **What do you dislike about folk?** It is difficult to follow up multiple people in the same company. You can't sort on both companies and contacts, so multiple angles to the same goal are separate. I also miss contract management, in the sense that once a sale is done there is a workflow to follow up contract renewal. I'd like to manage "items". as well as companies and contacts. **What problems is folk solving and how is that benefiting you?** Collecting contacts effortlessly, making an actually complete list of contacts. ### 9. Easy to use and visually pleasing. **Rating:** 5.0/5.0 stars **Reviewed by:** Liz H. | Co-Founder, Small-Business (50 or fewer emp.) **Reviewed Date:** May 23, 2024 **What do you like best about folk?** The interface is simple and easy to understand. I like the minimal feel of the platform. The customer support and outreach is strong. **What do you dislike about folk?** Not sure yet; we haven't discovered anything not to like. **What problems is folk solving and how is that benefiting you?** We're trying to start a targeted business development program. We've never had a CRM in place, so we knew we needed one. We also love the "enrichment" functionality. ### 10. All around platform **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Outsourcing/Offshoring | Small-Business (50 or fewer emp.) **Reviewed Date:** September 06, 2024 **What do you like best about folk?** Very user-friendly and easy to use. Can be used in almost anything - sales, recruitment, etc! A lot of useful features and easily integrated with our existing systems and processes. **What do you dislike about folk?** Some minor bugs from time to time, but quick resolution from support team. **What problems is folk solving and how is that benefiting you?** Integration of processes. ### 11. A complete CRM, especially thanks to the search for email addresses and its integration with LinkedIn! **Rating:** 5.0/5.0 stars **Reviewed by:** jérémy B. | Small-Business (50 or fewer emp.) **Reviewed Date:** April 16, 2024 **What do you like best about folk?** Folk is a CRM application that allows you to enrich your contacts' email addresses and offers seamless integration with LinkedIn to optimize the management of my professional network. A responsive and top-notch customer support **What do you dislike about folk?** It is sometimes a bit more complicated to customize pipelines or contacts, but once it's done, it's smooth and easier than other CRMs. **What problems is folk solving and how is that benefiting you?** Folk allows you to build your pipelines very easily, and to schedule email campaigns! ### 12. Awesome **Rating:** 5.0/5.0 stars **Reviewed by:** Corne M. | Exec Ass, Small-Business (50 or fewer emp.) **Reviewed Date:** August 19, 2024 **What do you like best about folk?** Ease of use!!!!!!!!!!!!!!!!!!!!!!!!!!!!! **What do you dislike about folk?** Nothing so far. I love it¡!!!!!!!!!!!!!!! **What problems is folk solving and how is that benefiting you?** All your leads and communication in one space ### 13. Folk is the best "I need a CRM solution" für SMBs, Startups ad everybody else on the market. **Rating:** 4.0/5.0 stars **Reviewed by:** Markus K. | Small-Business (50 or fewer emp.) **Reviewed Date:** April 27, 2024 **What do you like best about folk?** It is easy to use, has a great UI and it just works. If you work with LinkedIn and eMail a lot it is the go to solution. Save money and nerves and use Folk. It is a CRM that just works from the start. **What do you dislike about folk?** The channels are a bit lmited. For example no intergration of phone calls. **What problems is folk solving and how is that benefiting you?** I can send eMails to multiple prospects and leads. I can add prospects from LinkedIn. ### 14. Easy to use and integrate into daily life and very flexible for use with different purposes **Rating:** 5.0/5.0 stars **Reviewed by:** Luis R. | CFO, Mid-Market (51-1000 emp.) **Reviewed Date:** June 08, 2024 **What do you like best about folk?** That I can have several groups with different uses and manage the contacts in a way adapted for each of them, such as for a fundraising process or for recruiting. It is very easy to implement and integrate. The customer service is great. It is very powerful and simple at the same time, easy to use. **What do you dislike about folk?** That there is no bidirectional synchronization of my contacts That I cannot easily see if one of my contacts is connected on LinkedIn **What problems is folk solving and how is that benefiting you?** The bidirectional synchronization of my contacts and the synchronization with my LinkedIn ### 15. Easy to Use CRM **Rating:** 4.0/5.0 stars **Reviewed by:** Reason T. | Business Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** July 22, 2024 **What do you like best about folk?** I love that it is so easy to use. If you are familiar with Airtable then Folk will make you feel right at home. **What do you dislike about folk?** When I move contacts to a new group the custom fields are not showing up. I think this might be an error on my end and I just need some tech help. **What problems is folk solving and how is that benefiting you?** Keeping all my communications with a new lead in one place. ### 16. Versatile CRM Tool with Seamless Integrations **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Internet | Small-Business (50 or fewer emp.) **Reviewed Date:** June 18, 2024 **What do you like best about folk?** I really enjoy how Folk has redefined the CRM concept by allowing me to manage supporters, advisors, prospects, and partnerships all within one tool. The integration with LinkedIn and Gmail is incredibly useful for me as a startup founder, making it easy to keep track of all our interactions and relationships. It's a versatile and essential tool for our growing business and easy to learn! **What do you dislike about folk?** Downsides include some limitations you'd expect from a growing tool and it's not as opinionated on the sales side as more sales-focused tools. **What problems is folk solving and how is that benefiting you?** Folk helps my business solve the problem of fragmented data around the relationships my team has. It provides a unified platform where I can organize each segment of supporters, advisors, prospects, and partnerships. ### 17. Good. Seamless. Clean. **Rating:** 4.0/5.0 stars **Reviewed by:** Nikunj S. | CEO, Small-Business (50 or fewer emp.) **Reviewed Date:** July 31, 2024 **What do you like best about folk?** Clean & Intuitive UX. Usable features... **What do you dislike about folk?** App not avaliable for iPad & Android.... **What problems is folk solving and how is that benefiting you?** Relationship management ### 18. Highly efficient system **Rating:** 5.0/5.0 stars **Reviewed by:** Kat T. | Managing Director, Small-Business (50 or fewer emp.) **Reviewed Date:** June 26, 2024 **What do you like best about folk?** It's brilliantly easy to use and the support is 5 star. **What do you dislike about folk?** It would be great to be able to see the totals in the pipeline etc. **What problems is folk solving and how is that benefiting you?** Having things in one place and very user friendly. ### 19. A CRM that does the job **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Fund-Raising | Small-Business (50 or fewer emp.) **Reviewed Date:** July 13, 2024 **What do you like best about folk?** I was hired to work on an integration that utilizes the private GraphQL Folk API. Although I'm generally not a fan of CRM systems, which often feel like glorified databases, I appreciate that the UI of Folk does not hinder my workflow. **What do you dislike about folk?** There is a great API for integration, but unfortunately, it's private and therefore not documented. **What problems is folk solving and how is that benefiting you?** It benefits me by providing a simple CRM system that helps organize leads. ### 20. Simple and Straightforward **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Hospitality | Small-Business (50 or fewer emp.) **Reviewed Date:** August 08, 2024 **What do you like best about folk?** I like how they have thought on a business perspective and have pretty much made the steps accordingly **What do you dislike about folk?** I believe I have yet to discover more on folk, as for now, I havent been able to pin point anything that I disliked. **What problems is folk solving and how is that benefiting you?** It is helping to draw important aspects required for the marketing side of my company. ### 21. Solid, mix of airbase/sfdc/ **Rating:** 5.0/5.0 stars **Reviewed by:** Dillon K. | Small-Business (50 or fewer emp.) **Reviewed Date:** April 25, 2024 **What do you like best about folk?** Like how you can use as a project management type tool but also sequence prospects - Constant updating of the tool and listen to customer feedback seems prominent as email signature in auto cadences coming **What do you dislike about folk?** Coming from outreach would like to see some more robust features to do with sequencing/reminders but price wise this is best CRM for your dollar **What problems is folk solving and how is that benefiting you?** Tracking sales conversations, automating sales workflows, managing contacts in deal cycles ### 22. highly user friendly and to the point **Rating:** 4.0/5.0 stars **Reviewed by:** Chandra K. | Founder & CEO, Information Technology and Services, Small-Business (50 or fewer emp.) **Reviewed Date:** July 09, 2024 **What do you like best about folk?** Its been a discovery, no hidden firewalls to move in or export your data **What do you dislike about folk?** none so far, trying out the premium now and the multiple spaces. **What problems is folk solving and how is that benefiting you?** Cleaning up of my data and organizing it ### 23. Powerful CRM for startups **Rating:** 5.0/5.0 stars **Reviewed by:** Andreia S. | Head of Marketing, Small-Business (50 or fewer emp.) **Reviewed Date:** May 20, 2024 **What do you like best about folk?** The Chrome Extension on LinkedIn. It is very powerful. **What do you dislike about folk?** The trial has only a limit of 200 contacts. I think people would benefit more if it was unlimited. In the end 14 days is not that much. **What problems is folk solving and how is that benefiting you?** Folk is helping us solving the problem of organising our CRM data while doing business development for a small startup. ### 24. Folk is a slick, modern CRM with interesting features **Rating:** 4.0/5.0 stars **Reviewed by:** Fabrice L. | Small-Business (50 or fewer emp.) **Reviewed Date:** March 21, 2024 **What do you like best about folk?** Folk streamlines contact management and various pipelines like no other. Its clean, intuitive interface is an instant upgrade from clunky platforms. It packs powerful relationship intelligence under the hood. The standout features are Folk's AI contact enrichment. Huge time-saver. The data enrichment also surfaces relevant insights about your contacts to foster more authentic conversations at scale. And pricing is fair, delivering good value for money. **What do you dislike about folk?** For now, Folk doesn't integrate with external / communication apps - email, calendar, video conferencing... **What problems is folk solving and how is that benefiting you?** Sales and investor pipeline tracking ### 25. Bare bone CRM **Rating:** 4.0/5.0 stars **Reviewed by:** Gerbrand B. | Managing Director, Small-Business (50 or fewer emp.) **Reviewed Date:** June 16, 2024 **What do you like best about folk?** 1-2h onboarding, sleek/neat interface, gmail integration, no useless features **What do you dislike about folk?** An app could be useful, better design freedom 'cards' witch visueal clues (logo), enrichment shoudl be standard and seems to be limited to LinkedIn? **What problems is folk solving and how is that benefiting you?** Maintaining press contacts, public affairs agenda and event management ### 26. Folk is great, I recommend it to everyone!! **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Telecommunications | Small-Business (50 or fewer emp.) **Reviewed Date:** September 25, 2024 **What do you like best about folk?** Folk is super useful in daily life, it helps me organize **What do you dislike about folk?** Unfortunately, it's a shame that we can't have the phone numbers. **What problems is folk solving and how is that benefiting you?** There is not really a problem ### 27. No IT **Rating:** 1.0/5.0 stars **Reviewed by:** Verified User in Education Management | Small-Business (50 or fewer emp.) **Reviewed Date:** April 06, 2024 **What do you like best about folk?** The Famous Lists, and being able to enhance **What do you dislike about folk?** The agent that answered our questions, was not forthcoming with answers. I really needed to talk to an IT tech for every call. It was frusterating, it took a day to have that person respond. ( I like the training she did on youtube.) I thought she was in France, but after a month she tells me she is in Rio. The site is not user friendly. The website needs revisions, first of all once I sign in, I should have an arrow for me to chose any one of my accounts. It was never told to me that I had more than one account after 3 weeks. There should be an a quick question about canceling anyone of my accounts, and it be a one press button to close it. I was complaining about not having a US based IT tech to answer the phone in the US time zones. She said they started but it was in Beta test. Just get it up and running. The gal that was our account manager, chimed in on only 2 emails. I got exhausted when I was trying to verify my company domain. It never worked, it's as if the company, was laughing in my face, since no solid IT stuff was going on at all. I tried it for 3 weeks. If you can't even get started how is someone going to be able to enjoy the journey. I'm sure I'm not the only one that has come across these problems. I would fire the rep or have her only train, and get a competent IT team to take care of things and on the phones. And have them constantly update your platform. Now I know how you get the contacts, mainly from LinkedIn. I chose not to share the new contacts I found with Folk after this mess. I'm a go getter and I'm need to be able to trust a site. I'm too busy for this. **What problems is folk solving and how is that benefiting you?** It was going to jump start our email campaigns ### 28. Very Easy, simple and powerful at the same time **Rating:** 5.0/5.0 stars **Reviewed by:** Leonardo B. | Small-Business (50 or fewer emp.) **Reviewed Date:** April 30, 2024 **What do you like best about folk?** I am using Folk from a couple of weeks; in these weeks I have appreciated the power, simplicity and easiness to use and integrate Folk with other tools; in particular I am able to track the conversations with LinkedIn connections, create and tag contacts into the CRM from Linkedin and LinkedIn Sales Navigator. I still have to experience all the benefits and features, at the moment I am very happy and I strongly recommend Folk to solopreneurs and small business owners. **What do you dislike about folk?** Actually at the moment I haven't found any drawback or dislikes. **What problems is folk solving and how is that benefiting you?** Tracking and client management Lead nurturing with LinkedIn contacts ### 29. I got the value in trial, so paid for the premium **Rating:** 5.0/5.0 stars **Reviewed by:** Atal A. | Founder, Small-Business (50 or fewer emp.) **Reviewed Date:** September 20, 2024 **What do you like best about folk?** It's easy to use for simple people like me **What do you dislike about folk?** Still need to discover all details, I think it would add value to be able to see replies. **What problems is folk solving and how is that benefiting you?** connecting with customers ### 30. Great first week! **Rating:** 4.0/5.0 stars **Reviewed by:** Macrae W. | Small-Business (50 or fewer emp.) **Reviewed Date:** April 18, 2024 **What do you like best about folk?** Easy to setup. Love the copy and paste functionality! **What do you dislike about folk?** I'd like to be able to drag down certain features within a column. I need to learn more about how to update records similar to salesforce. The Chrome extension lets me add a contact but no fill in any of the fields, which is a bit annoying. **What problems is folk solving and how is that benefiting you?** Allows me to move from spredsheets to an easy to use UI. ### 31. Great for startups **Rating:** 4.5/5.0 stars **Reviewed by:** Conrad Y. | Head of Go To Market, Small-Business (50 or fewer emp.) **Reviewed Date:** May 20, 2024 **What do you like best about folk?** It's an easy set up with just the right amount of customization for start ups. **What do you dislike about folk?** New fields created in one view doesn't propagate to other views or the contact card. **What problems is folk solving and how is that benefiting you?** Email tracking, single source of truth, customer engagement/relationships, pipeline tracking, all of which are vital to the sales/selection process of a startup ### 32. Great for sending out investors **Rating:** 4.0/5.0 stars **Reviewed by:** Phi Long B. | CEO, Small-Business (50 or fewer emp.) **Reviewed Date:** August 08, 2024 **What do you like best about folk?** Very easy to use. Sending multiple emails is easy to set up and they don't go to spam **What do you dislike about folk?** Because it's new, it's a bit complicated how the payment works with how many emails **What problems is folk solving and how is that benefiting you?** It found me a list of emails to investors, and automated the process of sending multiple emails. ### 33. A solid, people first CRM. **Rating:** 4.0/5.0 stars **Reviewed by:** Tom R. | Head of Commercial, Small-Business (50 or fewer emp.) **Reviewed Date:** June 14, 2024 **What do you like best about folk?** The interface is great and it's a people first CRM which is great for me. **What do you dislike about folk?** The email offering is great in theory but the functionality could be improved. **What problems is folk solving and how is that benefiting you?** A clean easy to use CRM that puts people first. ### 34. Simple and Efficient **Rating:** 5.0/5.0 stars **Reviewed by:** Malachi B. | Head of Venture & Partnerships, Small-Business (50 or fewer emp.) **Reviewed Date:** May 28, 2024 **What do you like best about folk?** The LinkedIn plug-in is like magic. Additionally, there is just no faster way to get contacts into a crm than folk. They make it super easier to get started. **What do you dislike about folk?** Hard to say because if I do find something I don't like, I tell them and then that feature is most likely already being worked on and rolled out in new updates within a month. **What problems is folk solving and how is that benefiting you?** Streamlining my contacts (investors and founders) to reach out to and keeping track of recent conversations and our pipeline. ### 35. Simple, easy to use. Great for startups. **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Consulting | Small-Business (50 or fewer emp.) **Reviewed Date:** June 20, 2024 **What do you like best about folk?** I love the fact that I can easily pull in contacts from Sales Navigator and easily set up email automations to streamline my work. **What do you dislike about folk?** I wish they had a mobile app to make it easier to capture updates on-the-go 🙁 **What problems is folk solving and how is that benefiting you?** Much easier to track leads, opportunities, and contacts vs using Notion or a spreadsheet. The reminders feature makes it easy to setup reminders to follow up and reach out to prospects. ### 36. Great CRM, as intuitive as Google Workspace with a Notion-like look and feel **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in International Trade and Development | Small-Business (50 or fewer emp.) **Reviewed Date:** May 23, 2024 **What do you like best about folk?** Easy to set up, manage contacts across our team, take notes and add new people. Everyone in our team enjoys using it, which is quite a change from our previous CRMs. **What do you dislike about folk?** Most things that could've been improved have been improved in the last couple of months. It would be great if company and people data would be automatically updated if a person leaves to work for another company for example. I do know that the team is continously improving and updating the CRM so I'm sure that'll happen eventually. **What problems is folk solving and how is that benefiting you?** Helps us manage our contacts across projects, stay in touch with people, share notes and have one source of truth. The fact that we can easily bulk email stakeholders is also a godsend. ### 37. Easily customisable to your needs **Rating:** 4.0/5.0 stars **Reviewed by:** Jenna K. | Small-Business (50 or fewer emp.) **Reviewed Date:** April 11, 2024 **What do you like best about folk?** API's with linkedin and google mail account is very uselful. The account is easy to customise and modife to your personal needs. it also has a simple and elegant design. **What do you dislike about folk?** I would like to have folk app on my mobile phone. In addition, Folk has been made for pipeline businesses and is therefore a bit difficult for platform-business, where one client most likely have multiple sales going on at the same time. I'm not sure if there is CMR spesifically made for platform-businesses, but that would be really useful. **What problems is folk solving and how is that benefiting you?** It keeps track on my clients and I also store notes from every client meeting there. ### 38. Folk is easy to use **Rating:** 2.5/5.0 stars **Reviewed by:** Verified User in Marketing and Advertising | Small-Business (50 or fewer emp.) **Reviewed Date:** August 05, 2024 **What do you like best about folk?** - Easy to navigate, pretty friendly - Flexible - Good price point **What do you dislike about folk?** - Not being able to see the full email interaction or reply directly from Folk - Not having metrics or a dashboard where I can track progress **What problems is folk solving and how is that benefiting you?** Managing my partnerships, saving time and messy spreadsheets ### 39. Relatively intuitive and clutter free **Rating:** 5.0/5.0 stars **Reviewed by:** John F. | Chief Product Officer, Small-Business (50 or fewer emp.) **Reviewed Date:** August 21, 2024 **What do you like best about folk?** I like the streamlined model of this CRM and its elegant integration with LinkedIn **What do you dislike about folk?** Wish there were bettwe options for adding embedded media or other such tools into email templates **What problems is folk solving and how is that benefiting you?** finding leads via LinkedIn and keeping track of communications ### 40. Ive been comparing a ton of small biz CRMs (its my job) and... **Rating:** 4.0/5.0 stars **Reviewed by:** Sara N. | Owner & Automation Strategist, Small-Business (50 or fewer emp.) **Reviewed Date:** May 01, 2024 **What do you like best about folk?** Folk looks beautiful and operates so smoothly. My import was seamless. The data enrichment is amazing. It immediately synced everything I needed it to from my gmail & calendar. Its awesome. **What do you dislike about folk?** I wish there were more native integrations so I don't need to use Zapier to connect things. And I'm big into automation so I wish there was more I could do to automate workflows right within folk. **What problems is folk solving and how is that benefiting you?** Im just getting started with it but so far I think it's going to be end to end lead to client, project to post-project contact tracking! ### 41. a lightweight and simplified way to keep track of your most important items **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Financial Services | Small-Business (50 or fewer emp.) **Reviewed Date:** June 20, 2024 **What do you like best about folk?** Keeping track of communications automatically. The simplicity and flexibility of the platform integrates nicely within my workflow. **What do you dislike about folk?** I wish it had integration with LinkedIn as part of email sequencing. **What problems is folk solving and how is that benefiting you?** Folk makes it easier for me to keep track of contacts and follow up with people. This helps me make sure I don't miss any potential sales. ### 42. Simple CRM for solopreneurs **Rating:** 5.0/5.0 stars **Reviewed by:** Jessica E. | Small-Business (50 or fewer emp.) **Reviewed Date:** March 28, 2024 **What do you like best about folk?** I wanted a simple way to organize my people - whether it's collaborators, referrers, clients, potential clients, friends looking for jobs, friends who are freelancers, etc. Folk does that simple and well for an affordable price. **What do you dislike about folk?** I had a bit of trouble figuring out how it works to start (essentially you just need to start adding folks to groups), but once I got it, it was straightforward. **What problems is folk solving and how is that benefiting you?** Keeping my contacts organized. ### 43. Best CRM out there **Rating:** 5.0/5.0 stars **Reviewed by:** Chester C. | Co-Founder / Advisor, Small-Business (50 or fewer emp.) **Reviewed Date:** June 24, 2024 **What do you like best about folk?** The team at Folk have really considered the user, working on balancing customization and out-of-the-box functionality. The connection to LinkedIn works great, and the enrich feature is a game changer. **What do you dislike about folk?** Not much yet. Would love to see more fields for companies available out of the box. URL organization needs a bit of work. **What problems is folk solving and how is that benefiting you?** A CRM that has enough power features but isn't overbearing and perscriptive. ### 44. Folk Streamlined the Organization of my Network **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Music | Small-Business (50 or fewer emp.) **Reviewed Date:** August 08, 2024 **What do you like best about folk?** Within minutes I consolidated contacts across email accounts and was able to enrich the data associated with individuals in my network. **What do you dislike about folk?** I'd like a higher monthly cap for premium subscriber contact enrichment. **What problems is folk solving and how is that benefiting you?** Surfacing and prioritizing leads in my network for my ventures. ### 45. Intuitive and easy to use interface **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Environmental Services | Small-Business (50 or fewer emp.) **Reviewed Date:** August 13, 2024 **What do you like best about folk?** The inituitive interface and 1 click enrichment make Folk easy to use when setting things up initially! Customer service has also been good. **What do you dislike about folk?** So far i havent found anything to dislike. **What problems is folk solving and how is that benefiting you?** CRM system for keeping track of customer communications ### 46. It's very helpful tool **Rating:** 5.0/5.0 stars **Reviewed by:** Gasser A. | Founder_CMO, Small-Business (50 or fewer emp.) **Reviewed Date:** August 17, 2024 **What do you like best about folk?** I like the integration between Folk and LinkedIn and the ability to segment your audaudience **What do you dislike about folk?** Until now I'm not sure because I still experiment **What problems is folk solving and how is that benefiting you?** the way that folk capture and track leads and customers on LinkedIn ### 47. Absolutely amazing solution for B2B sales **Rating:** 5.0/5.0 stars **Reviewed by:** An L. | Small-Business (50 or fewer emp.) **Reviewed Date:** May 16, 2024 **What do you like best about folk?** Intuitive UI and integrated functions into the CRM (e.g email campaign, contact lookup etc) **What do you dislike about folk?** Low limit of emails and contact lookup. No feature to schedule email campaign in advance **What problems is folk solving and how is that benefiting you?** Contact lookup and management for our sales, email campaign tracking for our email campaign ### 48. Just what I've been looking for **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Design | Small-Business (50 or fewer emp.) **Reviewed Date:** April 03, 2024 **What do you like best about folk?** I've tried a few CRMs, but none of them stuck—until folk. The interface is intuitive and easy to use, and the automated email outreach is so valuable. I love how folk aggregates all of my touchpoints. The LinkedIn plugin is a nice value add as well. **What do you dislike about folk?** I love folk so much I wish it could do more! I'd love it if I could create forms and landing pages to embed on my site. A pixel to place on my site to track contact engagement would be nice, too. **What problems is folk solving and how is that benefiting you?** folk saves me a ton of time in prospecting through their LinkedIn plugin. ### 49. A modern, easy-to-use CRM **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Small-Business (50 or fewer emp.) **Reviewed Date:** April 05, 2024 **What do you like best about folk?** The interface is modern and simple! We use Notion, and finally I've found a CRM that's as great to use (yet powerful enough). The UI is really nice. We've tried so many other options and the products look like they're from decades ago. Being able to save email templates is great. The email syncing is smooth. The recent addition of email sequences is so useful. **What do you dislike about folk?** I'm not yet ready to add my team members to it because of the pricing. **What problems is folk solving and how is that benefiting you?** A simple CRM for our small business, without all the things we don't need from the other more established CRMs. ### 50. Folk a game changer for sales **Rating:** 5.0/5.0 stars **Reviewed by:** Hassan R. | Director of Operations, Small-Business (50 or fewer emp.) **Reviewed Date:** March 28, 2024 **What do you like best about folk?** It helps in lead generation and helps reach decision makers quickly through enrichment when coupled with Linkedin. **What do you dislike about folk?** Folk is perfect, I like everything about it. **What problems is folk solving and how is that benefiting you?** Folk is helping us reach the warm leads sooner and do more sales. It helps set up pipelines for sales. - [View folk pricing details and edition comparison](https://www.g2.com/products/folk-folk/reviews?page=5§ion=pricing&secure%5Bexpires_at%5D=2026-08-07+06%3A49%3A10+-0500&secure%5Bsession_id%5D=8e7d676d-cf32-4a0a-a62c-3040c4c21cb1&secure%5Btoken%5D=c4b6ce539dbf1f42ff2e36f2a65727f407185b68c7e75ad8d563c1936d01aa14&format=llm_user) ## folk Integrations - [Claude](https://www.g2.com/products/claude-2025-12-11/reviews) - [Claude Code](https://www.g2.com/products/anthropic-claude-code/reviews) - [Google Workspace](https://www.g2.com/products/google-workspace/reviews) - [GPT for Work](https://www.g2.com/products/gpt-for-work/reviews) - [Granola](https://www.g2.com/products/granola/reviews) - [Kit](https://www.g2.com/products/convertkit-kit/reviews) - [Linked Helper](https://www.g2.com/products/linked-helper/reviews) - [LinkedIn Premium](https://www.g2.com/products/linkedin-premium/reviews) - [LinkedIn Sales Navigator](https://www.g2.com/products/linkedin-sales-navigator/reviews) - [Make](https://www.g2.com/products/integromat-by-celonis-make/reviews) - [Microsoft 365](https://www.g2.com/products/microsoft365/reviews) - [OpenAI SDK](https://www.g2.com/products/openai-sdk/reviews) - [SavvyCal](https://www.g2.com/products/savvycal/reviews) - [Shopify](https://www.g2.com/products/shopify/reviews) - [SlackNotify](https://www.g2.com/products/slacknotify/reviews) - [Stripe Payments](https://www.g2.com/products/stripe-stripe-payments/reviews) - [WhatsApp Business Platform](https://www.g2.com/products/whatsapp-business-platform/reviews) - [Zapier](https://www.g2.com/products/zapier/reviews) ## folk Features **Sales Force Automation** - Contact & Account Management - Partner Relationship Mgmt. (PRM) - Opportunity & Pipeline Mgmt. - Task / Activity Management - Desktop Integration - Customer Contract Management - Contract/License Management **Email Marketing** - Email and Mobile Preview - Manage Email Lists - High-Volume Sending - Building and Personalizing Emails - Sending Outbound Emails - Manage Email Deliverability - Automated Email Responses - Multi-user Account - Surveys **Marketing Automation** - Email Marketing - Campaign Management - Lead Management - Email Management - File Management - Deal Management **Agentic AI - Google Workspace for Sales** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Natural Language Interaction - Proactive Assistance **Agentic AI - Email Tracking** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making **Customer Support** - Workflow Management - Opportunity Management - Sales Pipeline Management - Reporting/Analytics - Calendar Management - Pipeline Management - Content Management - Communication Management - Visual Analytics - Template Management - Predictive Analytics - Document Management - Channel Management - Commission Management - Field Sales Management **Analytics** - Open Rates - Link Activity - Attachment Activity **Reporting & Analytics** - Reporting - Dashboards **Customizations** - Email Platform Integration - Email Scheduling - Notifications - Email Categorization - Templates - Third-Party Integrations **Generative AI** - AI Text Generation - Generative AI **Additional Functionality** - Contact Management - Email Marketing - Drag & Drop - Drip Campaigns - Workflow Management - Customizable Fields - Monitoring - CRM - Team Management - Click Tracking - Subscription Management - Activity Dashboard - API - Location Tracking - Customer Segmentation - Geolocation - Customizable Branding - Activity Tracking - Data Import/Export - Mailing List Management - Campaign Management - Email Management - Audience Targeting - Reporting/Analytics - AI Copilot - Email Distribution - Email Reminders - Autoresponders - Engagement Tracking - Event Triggered Actions **Mobile & Social** - Social Collaboration Features - Social Network Integration - Mobile User Support - Third-Party Integrations - Social Media Integration - Customer Support - Multi-Channel Social Integration **Platform** - Customization - Workflow Capability - User, Role, and Access Management - Performance and Reliability - Mobile Access - Lead Generation **Reporting & Analytics** - A/B Testing - Basic Reporting **Integration** - Data Import & Export Tools - Integration APIs - Third-Party Integration - Internal Chat Integration - Collaboration Tools - Prospecting Tools - Real-Time Data **Generative AI** - AI Text Generation - Generative AI - Proposal Generation **Generative AI** - AI Text Generation - AI Text Summarization - Generative AI **Agentic AI - CRM** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making - Calendar/Reminder System **Agentic AI - Email Marketing** - Autonomous Task Execution - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Cross-system Integration **Integration** - Data Import & Export Tools - Integration APIs - Breadth of Partner Applications - CRM Integration - Social Media Integration - E-Commerce Integration - Third-Party Integrations **Additional Functionality** - Search/Filter - Alerts/Notifications - Data Import/Export - Lead Capture - Batch Processing - Email Tracking - Tagging - Pipeline Reports - Drag & Drop - Segmentation - Customizable Fields - Role-Based Permissions - Interaction Tracking - CRM - Document Storage - AI Copilot - Contact Database - Referral Tracking - Quotes/Estimates - Multi-Channel Communication - Lead Qualification - Marketing Automation - Email Templates - Sales Reports - Customer Journey Mapping - Reminders - Lead Scoring - Data Security - Customizable Reports - Calendar Sync - For Startups - Performance Metrics - Sales Trend Analysis - For iPad Devices - Customizable Templates - Activity Tracking - Reporting & Statistics - For Mac Devices - Landing Pages/Web Forms - Lead Nurturing - Gamification - Prioritization - Web-based Deployment - Softphone - Single Sign On - Customer Database - Event Triggered Actions - Mobile App - Email Sequences - Customer Segmentation - Lead Assignment - For Small Businesses - Live Chat - Business Card/Badge Scanning - Data Visualization - Customer Social Profiles - Social Promotion - Monitoring - Engagement Tracking - Social Media Monitoring - Customer Engagement - Sentiment Analysis - Brand Tracking - Audience Targeting - Workflow Automation **Additional Functionality** - Personalization - Autoresponders - Customer Segmentation - Newsletter Management - AI Copilot - WYSIWYG Editor - Engagement Tracking - Preview Functionality - Email Tracking - Email Campaign Management - Landing Pages/Web Forms - Customizable Branding - Lead Capture - Mobile Optimization - Customer Journey Mapping - ROI Tracking - Activity Dashboard - Customizable Fields - Reporting/Analytics - Click Tracking - List Management - GDPR Compliance - Subscriber Management - Email Sequences - Campaign Scheduling - Event Triggered Actions - Multi-Language - Template Management - Customizable CTAs - Real-Time Analytics - Dynamic Content - CAN-SPAM Compliance - Multi-Channel Marketing - HTML Editor - Contact Management - Drip Campaigns - Campaign Analytics - Product Recommendations - Image Library - Workflow Automation ## Top folk Alternatives - [Pipedrive](https://www.g2.com/products/pipedrive/reviews) - 4.3/5.0 (3,055 reviews) - [Attio](https://www.g2.com/products/attio/reviews) - 4.3/5.0 (578 reviews) - [Copper](https://www.g2.com/products/copper/reviews) - 4.5/5.0 (1,125 reviews)