---
title: folk Reviews
meta_title: 'folk Reviews 2026: Details, Pricing, & Features | G2'
meta_description: Filter 337 reviews by the users' company size, role or industry
  to find out how folk works for a business like yours.
aggregate_rating:
  rating_value: 4.5
  review_count: 337
  scale: '5'
date_modified: '2026-08-08'
parent_category:
  name: Sales Tools
  url: https://www.g2.com/categories/sales-tools
---


# folk Reviews
**Vendor:** folk  
**Category:** [CRM Software](https://www.g2.com/categories/crm)  
**Average Rating:** 4.5/5.0  
**Total Reviews:** 337
## About folk
folk is like the sales assistant your team never had. Our CRM is simple, integrated, and proactive. The tool of choice for over 3000+ award-winning service businesses around the world. folk does the busy work for you, so you can focus on building real relationship - Sync all your inboxes and centralize your history of interactions - Import contacts from anywhere on the web with our folkX extension - Find emails and contact details with 1-click Enrichment - Customize pipeline views and collaborate on deals as a team - Automate workflows with over 6,000+ integrations - Send messages, schedule multi-step sequences, and personalize faster with templates Client management is complicated enough, your CRM doesn’t have to be…



## folk Pros & Cons
**What users like:**

- Users find Folk to be **user-friendly and simple** , allowing easy setup and efficient contact management without the clutter. (36 reviews)
- Users appreciate the **clean and easy usability** of Folk, enhancing organization and relationship management effortlessly. (25 reviews)
- Users appreciate the **excellent customer support** and intuitive design, finding great tools for sales management. (18 reviews)
- Users appreciate the **intuitive interface** and seamless integrations, making client management much easier and efficient. (17 reviews)
- Users appreciate the **clean and easy contact management** of Folk, enhancing organization and relationship tracking effortlessly. (16 reviews)
- Users value the **seamless LinkedIn integration** for its speed and efficiency in managing client interactions. (16 reviews)
- Easy Integration (15 reviews)
- Users commend the **quick and responsive customer support** of Folk, enhancing their overall experience and efficiency. (14 reviews)
- Lead Management (14 reviews)
- Users appreciate the **seamless LinkedIn integration** that enhances sales momentum and streamlines contact management. (14 reviews)

**What users dislike:**

- Users note a **lack of essential features** in Folk, limiting flexibility and increasing reliance on workarounds. (19 reviews)
- Users find the **limited features** of Folk restrict their capabilities and foresee the need for more robust options. (12 reviews)
- Users experience **email issues** with integration and features, leading to setup difficulties and missing functionalities. (10 reviews)
- Users note the **limited email marketing functionality** in Folk compared to other CRMs, affecting overall email management. (10 reviews)
- Users face **integration issues** with Folk CRM, affecting email visibility and the functionality of external extensions. (9 reviews)
- Users find the **limited customization** options restrict their ability to tailor features to specific needs. (9 reviews)
- Learning Curve (6 reviews)
- Limited Integrations (6 reviews)
- Incomplete Information (5 reviews)
- Bugs (4 reviews)

## folk Reviews
  ### 1. A modern, easy-to-use CRM

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Information Technology and Services | Small-Business (50 or fewer emp.)

**Reviewed Date:** April 05, 2024

**What do you like best about folk?**

The interface is modern and simple!  We use Notion, and finally I've found a CRM that's as great to use (yet powerful enough). The UI is really nice. We've tried so many other options and the products look like they're from decades ago.

Being able to save email templates is great. The email syncing is smooth. The recent addition of email sequences is so useful.

**What do you dislike about folk?**

I'm not yet ready to add my team members to it because of the pricing.

**What problems is folk solving and how is that benefiting you?**

A simple CRM for our small business, without all the things we don't need from the other more established CRMs.

  ### 2. Folk a game changer for sales

**Rating:** 5.0/5.0 stars

**Reviewed by:** Hassan R. | Director of Operations, Small-Business (50 or fewer emp.)

**Reviewed Date:** March 28, 2024

**What do you like best about folk?**

It helps in lead generation and helps reach decision makers quickly through enrichment when coupled with Linkedin.

**What do you dislike about folk?**

Folk is perfect, I like everything about it.

**What problems is folk solving and how is that benefiting you?**

Folk is helping us reach the warm leads sooner and do more sales. It helps set up pipelines for sales.

  ### 3. Folk - The Perfect CRM

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Computer Software | Small-Business (50 or fewer emp.)

**Reviewed Date:** July 06, 2024

**What do you like best about folk?**

Enrich is a genius feature. Often, I pull contacts from social media and need more than just the social media link.

**What do you dislike about folk?**

I would like to be able to send bulk messages to social media accounts instead of just emails and track them better.

**What problems is folk solving and how is that benefiting you?**

Keeping my B2B contacts organized. There are many of them.

  ### 4. Really efficient

**Rating:** 4.0/5.0 stars

**Reviewed by:** David D. | Small-Business (50 or fewer emp.)

**Reviewed Date:** March 20, 2024

**What do you like best about folk?**

It's the easiest way to manage all contacts whatever their source or subject. It's really enjoyable to tag contacts, filter them, create reminders and contact them by email directly on Folk.
I use them almost daily as the  UX is really great. Contact enrichment is getting better and better.

**What do you dislike about folk?**

The merge of contacts is not always efficient and it would be great to create group of groups - because I'm starting to have too many groups !

**What problems is folk solving and how is that benefiting you?**

I can easily have different contact list with rankings and it help improve our conversion funnel. Tagging is really efficient so it's not boring to spend time on that.

  ### 5. Right-sized CRM with powerful features

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Consulting | Small-Business (50 or fewer emp.)

**Reviewed Date:** March 20, 2024

**What do you like best about folk?**

folk combines powerful features like AI-supported enrichment, email flows, and list management with a user-friendly experience. Having used other CRMs, including Salesforce, folk is by far the easiest to use—and also allows us the flexibility to create and maintain different types of lists, such as media lists or mailing groups in addition to keeping our business development pipeline organized.

**What do you dislike about folk?**

There have been some glitchy moments, but the folk team was always quick to respond and look into issues.

**What problems is folk solving and how is that benefiting you?**

folk allows us to maintain our entire contact list—from media targets to business development contacts—in one platform. It has also streamlined the process of sending out mass emails.

  ### 6. smooth AF

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Computer & Network Security | Enterprise (> 1000 emp.)

**Reviewed Date:** July 10, 2024

**What do you like best about folk?**

it's decent.

like for reals, its super easy to use, the UI is smooth, customisable & looks like they're constantly updating to enchance the UX.

**What do you dislike about folk?**

honestly very little at this point ... maybe add a vertical scroll when viewing in "pipeline track process"

**What problems is folk solving and how is that benefiting you?**

Keeping my pipeline in decent visual format

  ### 7. The best CRM that I used in a long time

**Rating:** 5.0/5.0 stars

**Reviewed by:** Kirill L. | Small-Business (50 or fewer emp.)

**Reviewed Date:** April 11, 2024

**What do you like best about folk?**

Ease of creating a variety of pipeline views, possiblity of enriching leads with valid email addresses

**What do you dislike about folk?**

Outreach functionality is limited. I would rather outreach from the company card, then individually to each lead

**What problems is folk solving and how is that benefiting you?**

It allows me to quickly add leads into a CRM in one click, enrich leads with contact details and easilhy track leads' stages

  ### 8. Great CRM for Small to Large Companies

**Rating:** 4.5/5.0 stars

**Reviewed by:** David D. | Small-Business (50 or fewer emp.)

**Reviewed Date:** April 04, 2024

**What do you like best about folk?**

I like the ability to use the same CRM database to have multiple views and workflows. 

Also the AI auto fill is fantastic for filling out missing data in my contacts.

**What do you dislike about folk?**

There can be a steep learning curve to figuring out how to set it up properly.

**What problems is folk solving and how is that benefiting you?**

Keeping track of the contacts for both my personal life and business.

  ### 9. Interesting, but a bit frustrating

**Rating:** 2.5/5.0 stars

**Reviewed by:** Susan S. | Small-Business (50 or fewer emp.)

**Reviewed Date:** April 26, 2024

**What do you like best about folk?**

The linkedin button
I can find contacts from outlook really quickly
Easy to learn how to use

**What do you dislike about folk?**

Cant create custom collums that communicate among the groups
Too easy to click on the x to selete someone from a group/view and then all the custom info is lost
slow
New collums from new views appear on all views by default
Companies view is really ugly and confusing

**What problems is folk solving and how is that benefiting you?**

We needed a space to integrate our company's network and to easily add contacts to guest lists for events

  ### 10. The solution is really good, but I feel that there has to be a bit more AI integration.

**Rating:** 2.5/5.0 stars

**Reviewed by:** Dany V. | Founder, Small-Business (50 or fewer emp.)

**Reviewed Date:** May 31, 2024

**What do you like best about folk?**

The ability to create and share various tables

**What do you dislike about folk?**

The paid plans have limited email credits which is quite a tricky monetisation model for any user

**What problems is folk solving and how is that benefiting you?**

Fund Raising and User Engagement

  ### 11. Using folk as SSOT for contacts and companies

**Rating:** 5.0/5.0 stars

**Reviewed by:** George P. | Advisor, Small-Business (50 or fewer emp.)

**Reviewed Date:** July 12, 2024

**What do you like best about folk?**

Folk is very intuitive and easy to navigate. However, one of the most useful features is enriching contact details with e-mails we use for our cold reach.

**What do you dislike about folk?**

Folk could integrate processes better and make the management of interactions a smoother process.

**What problems is folk solving and how is that benefiting you?**

Reaching out to potential investors

  ### 12. Folk is relationship management done easy

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Entertainment | Small-Business (50 or fewer emp.)

**Reviewed Date:** August 16, 2024

**What do you like best about folk?**

The streamlined ability to manage contacts without having to deal with a complicated UI/UX. The platform is minimalist and well designed which makes it easy to use on a consistent basis.

**What do you dislike about folk?**

As of yet, we have had no downsides to folk since using the service.

**What problems is folk solving and how is that benefiting you?**

folk is helping us solve relationship management for multiple businesses. It allows us to be diligent in our customer service experience.

  ### 13. Loving Folk so far

**Rating:** 5.0/5.0 stars

**Reviewed by:** Maria B. | Investor, Small-Business (50 or fewer emp.)

**Reviewed Date:** June 24, 2024

**What do you like best about folk?**

We recently migrated from a different CRM. So far, Folk appears to be very easy to use, simple, love the automation possibilities.

**What do you dislike about folk?**

I'd like them to populate more of the company info with Linkedin/Crunchbase data. Maybe they already do it, but I'm very new to it... Migration wasn't as easy as I anticipated

**What problems is folk solving and how is that benefiting you?**

NA

  ### 14. Excellent tool for contact management

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Computer Games | Small-Business (50 or fewer emp.)

**Reviewed Date:** March 28, 2024

**What do you like best about folk?**

It's got everything I need and NOTHING THAT I DON'T NEED. It's not bloated with features - it's very simple and streamlined. I use it to maname my current and prospective investors, vendors, and valuable contacts in my network. The app's integrations with gsuiteand LinkedIn make it particularly valuable. I also like that it's web-based so I can use it on my desktop.

**What do you dislike about folk?**

I love the tool. There are small quality of life improvements here and there, but overall it does exactly what I need it to do.

**What problems is folk solving and how is that benefiting you?**

I am using it to track current and potential future investors in the company (we are a startup that needs to be fundraising). I also use it to track current and future vendors.

  ### 15. Best CRM for fundraising I have used

**Rating:** 5.0/5.0 stars

**Reviewed by:** Colin G. | Investor, Small-Business (50 or fewer emp.)

**Reviewed Date:** March 24, 2024

**What do you like best about folk?**

I like how simple it is to use. The import contacts feature is flawless and the chrome extension makes everything a breeze to add and enchance people. Email features are also great and easy to setup.

**What do you dislike about folk?**

No real downsides in my book. I could see it being less robust for email sequences.

**What problems is folk solving and how is that benefiting you?**

It solves managing my pipeline of LPs for fundraising.

  ### 16. Easy First round with Folk

**Rating:** 2.5/5.0 stars

**Reviewed by:** Olivier F. | Client Partner, Small-Business (50 or fewer emp.)

**Reviewed Date:** May 22, 2024

**What do you like best about folk?**

Folk is simple, easy to use
Good and quick level of support

**What do you dislike about folk?**

Simple and easy, but sometime we would like to go more in details.

**What problems is folk solving and how is that benefiting you?**

Generating emails with appropriate and customized targets

  ### 17. So far it has been great!

**Rating:** 4.0/5.0 stars

**Reviewed by:** Joel  S. | Chartered Financial Analyst, Small-Business (50 or fewer emp.)

**Reviewed Date:** June 13, 2024

**What do you like best about folk?**

Easy to email from a verified domain, can connect with Zapier for other integration and the enrichment process to gather more informatoin has been great.  I look forward to learning and using the AI features as well.

**What do you dislike about folk?**

I tried using it on my ipad pro and the fuctionality was not as good.

**What problems is folk solving and how is that benefiting you?**

Seperation and commnication in multiple businesses.

  ### 18. Folk is the CRM I was looking for

**Rating:** 5.0/5.0 stars

**Reviewed by:** Natalie C. | CEO | Fractional CFO, Small-Business (50 or fewer emp.)

**Reviewed Date:** March 20, 2024

**What do you like best about folk?**

So easy to use and has simple features - which is exactly what I needed to run my services firm. My favorite feature is the add-in to google and linkedin that lets me add a contact at the click of a button.

**What do you dislike about folk?**

I don't like that companies and people are counted as 2 accounts.

**What problems is folk solving and how is that benefiting you?**

Easy to manage my connections and proposal pipeline

  ### 19. Great, simple, UX

**Rating:** 5.0/5.0 stars

**Reviewed by:** Gal . | Small-Business (50 or fewer emp.)

**Reviewed Date:** March 23, 2024

**What do you like best about folk?**

The ability to be quickly familiar with it is something I really appreciate. It's simple to onboard a teammate to.

**What do you dislike about folk?**

I wouldn't say there's much I dislike, other than that there are some feature that are missing such as Telegram and mobile compatibility.

**What problems is folk solving and how is that benefiting you?**

Keeping all the B2B relationships organised and long term data is kept somewhere in a seamless manner.

  ### 20. A new CRM with innovative features and a very handy browser plugin

**Rating:** 3.5/5.0 stars

**Reviewed by:** Verified User in Computer Software | Small-Business (50 or fewer emp.)

**Reviewed Date:** April 05, 2024

**What do you like best about folk?**

The browser plugin allows me to add contact info from any public profile (LinkedIn/Twitter, etc.) on the web directly into my database without any data entry or copy/paste.

**What do you dislike about folk?**

The UI is very spreadsheet/list-centric, requiring much filtering and categorization to prevent a messy workspace.  Saving and using frequently used filters is not easy.  Some very useful features are not easy to find, hidden within submenus.  It is expensive compared to some alternatives.

**What problems is folk solving and how is that benefiting you?**

Pulling in a wide variety of contacts from all over the web and categorizing them for outreach and follow-ups.

  ### 21. not ready for prime

**Rating:** 3.0/5.0 stars

**Reviewed by:** jihad k. | IT head of department, Glass, Ceramics & Concrete, Mid-Market (51-1000 emp.)

**Reviewed Date:** September 16, 2023

**What do you like best about folk?**

It's easy to get started. You can import your contacts from other sources, and folk CRM will automatically deduplicate and enrich them.
It's customizable. You can create custom fields, groups, and workflows to meet your specific needs and the  UI is very easy to use.
It's collaborative. You can share contacts, deals, and tasks with other team members.
it easy to  integrates with a variety of other tools, such as gmail, outlook ... etc

**What do you dislike about folk?**

it doesn't have a mobile app
also ther are some bug that makes it not ready for prime 
as you can see in the following videos i recorded :
1- https://1drv.ms/v/s!AqxG5KWD77BjiwYdM2INeV05sKra?e=attwd3
2- https://1drv.ms/v/s!AqxG5KWD77BjiwWZ9owKr3kS3PiB?e=Qw5OAE

i can't choose birthday from the calander modal
also when use autocomplete for phone and email it write it twice

**What problems is folk solving and how is that benefiting you?**

use one application for sales , HR and purchace department which improve communication and reduce errors also it have a very nice UI which makes user life easier

  ### 22. Very simple to use CRM!

**Rating:** 3.5/5.0 stars

**Reviewed by:** Will L. | Small-Business (50 or fewer emp.)

**Reviewed Date:** March 21, 2024

**What do you like best about folk?**

The experience using Folk is great, very easy to use. My favorite feature is the messaging flows, everything is very user friendly especially when coming from using platforms like Notion.

**What do you dislike about folk?**

Organization between groups is very confusing. I would add info to one person and it wouldn't show up in other boards.

**What problems is folk solving and how is that benefiting you?**

Easily adding people to my CRM

  ### 23. great experience, easy to use

**Rating:** 4.5/5.0 stars

**Reviewed by:** Giuseppe  P. | Small-Business (50 or fewer emp.)

**Reviewed Date:** April 30, 2024

**What do you like best about folk?**

Loved the bulk mail campaign. Very helpful ! Also the customer service is excellent

**What do you dislike about folk?**

Maybe is a bit expensive. Should be more cheaper.

**What problems is folk solving and how is that benefiting you?**

Folk is solving the provlem of sending multiple emails to a different recipient.

  ### 24. Excellent experience & data base

**Rating:** 3.5/5.0 stars

**Reviewed by:** Kumar V. | COO & Co-Founder, Small-Business (50 or fewer emp.)

**Reviewed Date:** June 07, 2024

**What do you like best about folk?**

great experience overall, easy to use, &great for outreach.

**What do you dislike about folk?**

nothing.. to dislike..great experience overall

**What problems is folk solving and how is that benefiting you?**

getting funded

  ### 25. Easy to use, great simple CRM for ease of outreach

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Farming | Small-Business (50 or fewer emp.)

**Reviewed Date:** March 20, 2024

**What do you like best about folk?**

I love being able to insert contacts from LinkedIn directly into an existing Pipeline. I like that it is easy to create a pipeline and keep it updated by moving the boxes from one place to another, and seeing which contact was contacted last. I think its great I can get in touch with Julie for support and will have answers quickly to adress any questions.

**What do you dislike about folk?**

Interaction between pipelines of contacts and pipelines of companies (Status of one does not translate to the other) is not fluid. Can't have a signature incorporated into the mass emails (these are also not the easiest to use).

**What problems is folk solving and how is that benefiting you?**

Organizing sales outreach and having a pipeline for different products. Having a crentral space where the whole department can follow leads and interactions.

  ### 26. Easy to use and has everything you need.

**Rating:** 5.0/5.0 stars

**Reviewed by:** Rio M. | CTO | Musician, Small-Business (50 or fewer emp.)

**Reviewed Date:** June 20, 2024

**What do you like best about folk?**

Efficiently keeps track of everything I need to know.

**What do you dislike about folk?**

Honestly nothing so far, this is an awesome piece of software.

**What problems is folk solving and how is that benefiting you?**

Easily knowing whether my emails are getting click through and being able to evaluate whether those clicks lead to sales or new partnerships.

  ### 27. Easy & nice

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Marketing and Advertising | Small-Business (50 or fewer emp.)

**Reviewed Date:** March 27, 2024

**What do you like best about folk?**

It's very easy to get started. I love that it automatically adds company details (website, logo, etc). The enrich feature is also great. Doesn't have a ton of feaures but basically everything I need,  and it looks great too, so it's nice to use it.

**What do you dislike about folk?**

Just one feature, I wish you could create a new person from a company profile.

**What problems is folk solving and how is that benefiting you?**

Keeping track of our leads, sending some email campaigns

  ### 28. Great CRM for outreach programs

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Consulting | Small-Business (50 or fewer emp.)

**Reviewed Date:** May 04, 2024

**What do you like best about folk?**

Easy to implment. 
Has plenty of great features like enrichment which automatically fills contact information of people.

**What do you dislike about folk?**

The fact that sometimes it is difficult to understand how to keep 1 main table with all the information and subsequntly create some subset tables. but that has work arounds hence not really a blocker.

**What problems is folk solving and how is that benefiting you?**

One place to to keep all the contacts and then generate email campaigns

  ### 29. Simple CRM

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Financial Services | Small-Business (50 or fewer emp.)

**Reviewed Date:** June 19, 2024

**What do you like best about folk?**

I like being able to use magic fields, and the enrichment ability.

**What do you dislike about folk?**

Not being able to edit the font size and style in email text is a bit annoying, especially when we send out emails with headers .

**What problems is folk solving and how is that benefiting you?**

Mass sending of emails

  ### 30. Very thoughtfully designed

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Financial Services | Small-Business (50 or fewer emp.)

**Reviewed Date:** April 06, 2024

**What do you like best about folk?**

You can tell Folk was very thoughtfully designed with an emphasis on simplicity. Many CRMs are way too noisy. Folk has the features you need while maintaining a simple UI UX.

**What do you dislike about folk?**

Folk has a desktop app, which is very nice, but no mobile app. Also, I reached out on their website Intercom chat but nobody has gotten back to me yet.

**What problems is folk solving and how is that benefiting you?**

Folk is helping my partner and I manage relationships and keep our contacts organized in groups.

  ### 31. CRM Simplified

**Rating:** 4.5/5.0 stars

**Reviewed by:** Suresh P. | Small-Business (50 or fewer emp.)

**Reviewed Date:** March 22, 2024

**What do you like best about folk?**

Ease of use, amazing UI, simple implementation, cool features, amazing customer service.

**What do you dislike about folk?**

When used on multiple devices, it can sometimes sign you out of them all, which is annoying.

**What problems is folk solving and how is that benefiting you?**

Having all of my LinkedIn Leads in a centralized location. Allows me to assess and plan my engagements.

  ### 32. Folk grew my start-up business and took it to newer deeper connections using their pipelines.

**Rating:** 5.0/5.0 stars

**Reviewed by:** RITESH P. | CEO, Small-Business (50 or fewer emp.)

**Reviewed Date:** July 08, 2024

**What do you like best about folk?**

Easy of Use especially for LinkedIn Extension that quickly enables contacts to be added into pippelines

**What do you dislike about folk?**

Nothing. Everything is fitting to our business

**What problems is folk solving and how is that benefiting you?**

Reach newer connections
Track connections
Re-Send follow ups

  ### 33. The highest potential product I've used

**Rating:** 4.5/5.0 stars

**Reviewed by:** Constantinos L. | Small-Business (50 or fewer emp.)

**Reviewed Date:** April 04, 2024

**What do you like best about folk?**

I really like the ability to set specific filters based on industry and investment stages. Also, the bulk email feature is extremely valuable.

**What do you dislike about folk?**

There isn't anything that I dislike about Folk yet.

**What problems is folk solving and how is that benefiting you?**

It is helping my outreach to potential investors.

  ### 34. Easy to you, smart tool, making you save lot of time

**Rating:** 5.0/5.0 stars

**Reviewed by:** Benjamin R. | Associate, Small-Business (50 or fewer emp.)

**Reviewed Date:** March 20, 2024

**What do you like best about folk?**

Automatised enrichment and the fact of having AI plugged to this tool

**What do you dislike about folk?**

limits are too low, I wish I could use it without limitation

**What problems is folk solving and how is that benefiting you?**

It allow us to have one platform where everything is centralized. Not too complicated to use. Also, the addon from linkedin is great.

  ### 35. A unified CRM for small case Business

**Rating:** 4.0/5.0 stars

**Reviewed by:** Abhishek G. | Business System Engineer, Small-Business (50 or fewer emp.)

**Reviewed Date:** May 24, 2024

**What do you like best about folk?**

Very easy to use and access for new startups, coming into play. These will help them build a great traction. Ease of implementation and use is been great.

**What do you dislike about folk?**

Found that the integration with other major CRM like Salesforce and tools like Apollo is a little complicated.

**What problems is folk solving and how is that benefiting you?**

Running email campaigns was really easy.

  ### 36. People that go the extra mile

**Rating:** 4.5/5.0 stars

**Reviewed by:** Dylan E. | Small-Business (50 or fewer emp.)

**Reviewed Date:** January 09, 2024

**What do you like best about folk?**

- Fast, friendly and open communication via e-mail. Ginevra and Julian are outstanding people
- Personalised support and demo with the right length 
- Lightweight use, easy to get started and import data
- Excellent onboarding

**What do you dislike about folk?**

- Limited direct integrations (e.g. Shopify, Finance software). This was partly why we ended up choosing Pipedrive since it integrates better with our ERP system (Exact)
- As far as I'm aware there are limited visual features  (e.g. sales dashboards and pipelines to draw insights from and create visual reports)

**What problems is folk solving and how is that benefiting you?**

- Creating order out of chaos for the sales team, resulting in more headspace and time for strategic thinking
- Increasing efficiency by automating basic sales task including (personalised) e-mails and lead sourcing

  ### 37. Nice experience for now

**Rating:** 4.0/5.0 stars

**Reviewed by:** Ahmed L. | Small-Business (50 or fewer emp.)

**Reviewed Date:** April 25, 2024

**What do you like best about folk?**

It's practical because I can handle all my business need in the same  CRM (recruitement, funding, partners ...)
It offers an integration with other tools like LinkedIn, mail
Can you use to automate some actions with Make

**What do you dislike about folk?**

Integration with Wahstapp
How insert a signature in my email
some util functionnalities in sending grouped email like schedule sending email etc ...

**What problems is folk solving and how is that benefiting you?**

Simplfy all my contacts management

  ### 38. Simple yet useful product

**Rating:** 5.0/5.0 stars

**Reviewed by:** Younes S. | Entrepreneur en résidence, Small-Business (50 or fewer emp.)

**Reviewed Date:** April 18, 2024

**What do you like best about folk?**

I like th fact that it is easy to use, and all the integrations (Linkedin ...)

**What do you dislike about folk?**

I wish we could reach out to people on instagram as well

**What problems is folk solving and how is that benefiting you?**

Organize contact lists

  ### 39. Great for startups

**Rating:** 3.5/5.0 stars

**Reviewed by:** Verified User in Computer Software | Small-Business (50 or fewer emp.)

**Reviewed Date:** May 15, 2024

**What do you like best about folk?**

- The Linkedin browser extension is awesome. We source most of our potential sales on Linkedin and it's extremely convenient to populate the CRM straight from Linkedin.
- The software is simple and easy to use.
- Support is helpful and responsive

**What do you dislike about folk?**

The pricing is definitely cheaper than some options (Salesforce, Hubspot) but still a bit expensive for early startups. Folk is reasonably priced but without the Linkedin browser extension, early stage companies might be able to find a cheaper / free alternative that's adequate.

**What problems is folk solving and how is that benefiting you?**

Easy to source leads from LinkedIn

  ### 40. Its so sick.

**Rating:** 5.0/5.0 stars

**Reviewed by:** Michael F. | Principal, Small-Business (50 or fewer emp.)

**Reviewed Date:** July 16, 2024

**What do you like best about folk?**

personalization tracking and implementation.

**What do you dislike about folk?**

api integration with docusign isnt the easiest or self explanatory.

**What problems is folk solving and how is that benefiting you?**

ease of consolidation, tracking, sending, and everything really.

  ### 41. Great price & functionality

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Professional Training & Coaching | Small-Business (50 or fewer emp.)

**Reviewed Date:** June 17, 2024

**What do you like best about folk?**

Easy to set up and use, I really like the chrome extensions and the user interface

**What do you dislike about folk?**

No way to see all contacts in one place.

**What problems is folk solving and how is that benefiting you?**

Using to build lists of prospects and manage client pipelines

  ### 42. Needs some improvement to be really used for GTM work

**Rating:** 3.5/5.0 stars

**Reviewed by:** Pierre A. | Small-Business (50 or fewer emp.)

**Reviewed Date:** March 22, 2024

**What do you like best about folk?**

UX is cool and its flexible -> integration to linkedin is very cool

**What do you dislike about folk?**

Missing some key GTM functions like sequences to really be useful

**What problems is folk solving and how is that benefiting you?**

We used it for fundraising, it was able to do what we needed for that purpose

  ### 43. Folk is Underrated

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Environmental Services | Small-Business (50 or fewer emp.)

**Reviewed Date:** July 12, 2024

**What do you like best about folk?**

Interface and ease of use is something I really love!

**What do you dislike about folk?**

The lack of automation with LinkedIn can be improved.

**What problems is folk solving and how is that benefiting you?**

Just overall productivity.

  ### 44. Lightweight CRM + MailMerge without the headaches

**Rating:** 4.5/5.0 stars

**Reviewed by:** Markus C. | Small-Business (50 or fewer emp.)

**Reviewed Date:** April 07, 2024

**What do you like best about folk?**

Simple, Effective and without the distractions. Super easy to use & set up.

**What do you dislike about folk?**

Would add other channels like WhatsApp or LinkedIn directly in the CRM.

**What problems is folk solving and how is that benefiting you?**

Lightweight CRM + Leads + Outreach

  ### 45. Amazing tool

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Investment Management | Small-Business (50 or fewer emp.)

**Reviewed Date:** April 04, 2024

**What do you like best about folk?**

Super pragmatic, everything is well designed and simple
Linkedin add on allow you to quickly connect your old/new connections to your CRM
I used a lot of CRM in the past, by the far the easiest/smartest

**What do you dislike about folk?**

Not having switched before :)
More seriously, not much to say in that field yet

**What problems is folk solving and how is that benefiting you?**

We needed one single source of intelligence to gather all our contacts/their status/their details and collaborately work on it.

  ### 46. A simple and effective CRM

**Rating:** 4.0/5.0 stars

**Reviewed by:** Mohammed E. | Small-Business (50 or fewer emp.)

**Reviewed Date:** March 21, 2024

**What do you like best about folk?**

His LinkedIn extension and its flexibility

**What do you dislike about folk?**

The creation of the contact sheet is tedious.

**What problems is folk solving and how is that benefiting you?**

We are a small company and I find FOLK to be the perfect CRM because it is very streamlined and goes straight to the point with a few features. In terms of organization and time-saving, it's huge. We tried everything from HubSpot to Pipedrive, etc., and the time required to maintain the database was too significant. With Folk, we have gained peace of mind in that regard.

  ### 47. Very easy to use, need to grow !

**Rating:** 3.5/5.0 stars

**Reviewed by:** Marie-Paule D. | Facilitatrice de la Fresque SparkLab de l'Innovation, Small-Business (50 or fewer emp.)

**Reviewed Date:** March 21, 2024

**What do you like best about folk?**

The ease of use, price level at first step

**What do you dislike about folk?**

The search engine needs to be improved to find any input in text boxes and facilitate quick research on key word

**What problems is folk solving and how is that benefiting you?**

All my contacts in one place, gain of time

  ### 48. It's good but the UI still a bit complicated to use.

**Rating:** 3.5/5.0 stars

**Reviewed by:** Rachvin N. | Mid-Market (51-1000 emp.)

**Reviewed Date:** March 20, 2024

**What do you like best about folk?**

I like the flexibility of creating the database. The sharing is good.

**What do you dislike about folk?**

It is still hard to use, I still the interface should be improved. Need to improve FAQ.

**What problems is folk solving and how is that benefiting you?**

We need to improve our company's CRM and contact management.

  ### 49. Fairly well

**Rating:** 2.5/5.0 stars

**Reviewed by:** Verified User in Consulting | Small-Business (50 or fewer emp.)

**Reviewed Date:** September 04, 2024

**What do you like best about folk?**

Simplicity and the fact that it is pretty concise

**What do you dislike about folk?**

Still rough around the edges and having some issues regarding the bulk email sending and related analytics not working.

**What problems is folk solving and how is that benefiting you?**

Cold outreach

  ### 50. Good basic CRM and fundraising platform with missing functions

**Rating:** 3.0/5.0 stars

**Reviewed by:** Nicolas S. | CEO, Small-Business (50 or fewer emp.)

**Reviewed Date:** May 29, 2024

**What do you like best about folk?**

Quite affordable and easy import and available list of VC.

**What do you dislike about folk?**

No proper contact list, for B to B the leads are always connected to 1 single person.

**What problems is folk solving and how is that benefiting you?**

list iof leads and actions to be taken to get our contracts signed.



- [View folk pricing details and edition comparison](https://www.g2.com/products/folk-folk/reviews?page=6&section=pricing&secure%5Bexpires_at%5D=2026-08-08+07%3A14%3A43+-0500&secure%5Bsession_id%5D=01374a0d-ba8a-41c1-bff3-7558d7eae3e9&secure%5Btoken%5D=f7484c7f2ae02a083469f02071e7423b0128473574f4842534e31178341ddc3f&format=llm_user)
## folk Integrations
  - [Claude](https://www.g2.com/products/claude-2025-12-11/reviews)
  - [Claude Code](https://www.g2.com/products/anthropic-claude-code/reviews)
  - [Google Workspace](https://www.g2.com/products/google-workspace/reviews)
  - [GPT for Work](https://www.g2.com/products/gpt-for-work/reviews)
  - [Granola](https://www.g2.com/products/granola/reviews)
  - [Kit](https://www.g2.com/products/convertkit-kit/reviews)
  - [Linked Helper](https://www.g2.com/products/linked-helper/reviews)
  - [LinkedIn Premium](https://www.g2.com/products/linkedin-premium/reviews)
  - [LinkedIn Sales Navigator](https://www.g2.com/products/linkedin-sales-navigator/reviews)
  - [Make](https://www.g2.com/products/integromat-by-celonis-make/reviews)
  - [Microsoft 365](https://www.g2.com/products/microsoft365/reviews)
  - [OpenAI SDK](https://www.g2.com/products/openai-sdk/reviews)
  - [SavvyCal](https://www.g2.com/products/savvycal/reviews)
  - [Shopify](https://www.g2.com/products/shopify/reviews)
  - [SlackNotify](https://www.g2.com/products/slacknotify/reviews)
  - [Stripe Payments](https://www.g2.com/products/stripe-stripe-payments/reviews)
  - [WhatsApp Business Platform](https://www.g2.com/products/whatsapp-business-platform/reviews)
  - [Zapier](https://www.g2.com/products/zapier/reviews)

## folk Features
**Sales Force Automation**
- Contact & Account Management
- Partner Relationship Mgmt. (PRM)
- Opportunity & Pipeline Mgmt.
- Task / Activity Management
- Desktop Integration
- Customer Contract Management
- Contract/License Management

**Email Marketing**
- Email and Mobile Preview
- Manage Email Lists
- High-Volume Sending
- Building and Personalizing Emails
- Sending Outbound Emails
- Manage Email Deliverability
- Automated Email Responses
- Multi-user Account
- Surveys

**Marketing Automation**
- Email Marketing
- Campaign Management
- Lead Management
- Email Management
- File Management
- Deal Management

**Agentic AI - Google Workspace for Sales**
- Autonomous Task Execution
- Multi-step Planning
- Cross-system Integration
- Natural Language Interaction
- Proactive Assistance

**Agentic AI - Email Tracking**
- Autonomous Task Execution
- Multi-step Planning
- Cross-system Integration
- Adaptive Learning
- Natural Language Interaction
- Proactive Assistance
- Decision Making

**Customer Support**
- Workflow Management
- Opportunity Management
- Sales Pipeline Management
- Reporting/Analytics
- Calendar Management
- Pipeline Management
- Content Management
- Communication Management
- Visual Analytics
- Template Management
- Predictive Analytics
- Document Management
- Channel Management
- Commission Management
- Field Sales Management

**Analytics**
- Open Rates
- Link Activity
- Attachment Activity

**Reporting & Analytics**
- Reporting
- Dashboards

**Customizations**
- Email Platform Integration
- Email Scheduling
- Real-Time Notifications
- Email Categorization
- Templates
- Third-Party Integrations

**Generative AI**
- AI Text Generation
- Generative AI

**Additional Functionality**
- Contact Management
- Email Marketing
- Drag & Drop
- Drip Campaigns
- Workflow Management
- Customizable Fields
- Monitoring
- CRM
- Team Management
- Click Tracking
- Subscription Management
- Activity Dashboard
- API
- Location Tracking
- Customer Segmentation
- Geolocation
- Customizable Branding
- Activity Tracking
- Data Import/Export
- Mailing List Management
- Campaign Management
- Email Management
- Audience Targeting
- Reporting/Analytics
- AI Copilot
- Email Distribution
- Email Reminders
- Autoresponders
- Engagement Tracking
- Event Triggered Actions

**Mobile & Social**
- Social Collaboration Features
- Social Network Integration
- Mobile User Support
- Third-Party Integrations
- Social Media Integration
- Customer Support
- Multi-Channel Social Integration

**Platform**
- Customization
- Workflow Capability
- User, Role, and Access Management
- Performance and Reliability
- Mobile Access
- Lead Generation

**Reporting & Analytics**
- A/B Testing
- Basic Reporting

**Integration**
- Data Import & Export Tools
- Integration APIs
- Third-Party Integration
- Internal Chat Integration
- Collaboration Tools
- Prospecting Tools
- Real-Time Data

**Generative AI**
- AI Text Generation
- Generative AI
- Proposal Generation

**Generative AI**
- AI Text Generation
- AI Text Summarization
- Generative AI

**Agentic AI - CRM**
- Autonomous Task Execution
- Multi-step Planning
- Cross-system Integration
- Adaptive Learning
- Natural Language Interaction
- Proactive Assistance
- Decision Making
- Calendar/Reminder System

**Agentic AI - Email Marketing**
- Autonomous Task Execution
- Autonomous Task Execution
- Multi-step Planning
- Cross-system Integration
- Cross-system Integration

**Integration**
- Data Import & Export Tools
- Integration APIs
- Breadth of Partner Applications
- CRM Integration
- Social Media Integration
- E-Commerce Integration
- Third-Party Integrations

**Additional Functionality**
- Search/Filter
- Alerts/Notifications
- Data Import/Export
- Lead Capture
- Batch Processing
- Email Tracking
- Tagging
- Pipeline Reports
- Drag & Drop
- Segmentation
- Customizable Fields
- Role-Based Permissions
- Interaction Tracking
- CRM
- Document Storage
- AI Copilot
- Contact Database
- Referral Tracking
- Quotes/Estimates
- Multi-Channel Communication
- Lead Qualification
- Marketing Automation
- Email Templates
- Sales Reports
- Customer Journey Mapping
- Reminders
- Lead Scoring
- Data Security
- Customizable Reports
- Calendar Sync
- For Startups
- Performance Metrics
- Sales Trend Analysis
- For iPad Devices
- Customizable Templates
- Activity Tracking
- Reporting & Statistics
- For Mac Devices
- Landing Pages/Web Forms
- Lead Nurturing
- Gamification
- Prioritization
- Web-based Deployment
- Softphone
- Single Sign On
- Customer Database
- Event Triggered Actions
- Mobile App
- Email Sequences
- Customer Segmentation
- Lead Assignment
- For Small Businesses
- Live Chat
- Business Card/Badge Scanning
- Data Visualization
- Customer Social Profiles
- Social Promotion
- Monitoring
- Engagement Tracking
- Social Media Monitoring
- Customer Engagement
- Sentiment Analysis
- Brand Tracking
- Audience Targeting
- Workflow Automation

**Additional Functionality**
- Personalization
- Autoresponders
- Customer Segmentation
- Newsletter Management
- AI Copilot
- WYSIWYG Editor
- Engagement Tracking
- Preview Functionality
- Email Tracking
- Email Campaign Management
- Landing Pages/Web Forms
- Customizable Branding
- Lead Capture
- Mobile Optimization
- Customer Journey Mapping
- ROI Tracking
- Activity Dashboard
- Customizable Fields
- Reporting/Analytics
- Click Tracking
- List Management
- GDPR Compliance
- Subscriber Management
- Email Sequences
- Campaign Scheduling
- Event Triggered Actions
- Multi-Language
- Template Management
- Customizable CTAs
- Real-Time Analytics
- Dynamic Content
- CAN-SPAM Compliance
- Multi-Channel Marketing
- HTML Editor
- Contact Management
- Drip Campaigns
- Campaign Analytics
- Product Recommendations
- Image Library
- Workflow Automation

## Top folk Alternatives
  - [Pipedrive](https://www.g2.com/products/pipedrive/reviews) - 4.3/5.0 (3,055 reviews)
  - [Attio](https://www.g2.com/products/attio/reviews) - 4.3/5.0 (579 reviews)
  - [Copper](https://www.g2.com/products/copper/reviews) - 4.5/5.0 (1,126 reviews)

