--- title: Focus X Reviews meta\_title: 'Focus X Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 27 reviews by the users' company size, role or industry to find out how Focus X works for a business like yours. aggregate\_rating: rating\_value: 3.6 review\_count: 27 scale: '5' date\_modified: '2026-08-07' parent\_category: name: ERP url: https://www.g2.com/categories/erp --- ### Focus X Pros and Cons: Top Advantages and Disadvantages #### Quick AI Summary Based on G2 Reviews Generated from real user reviews Users praise the **fast customer support** of Focus X, ensuring a smooth and user-friendly experience. [(1 mentions)](https://www.g2.com/products/focus-softnet-focus-x/reviews?filters%5Bsentiment_snippet%5D=1982562&qs=pros-and-cons#reviews) Users value the **fast customer support** of Focus X, enhancing their overall experience with the ERP system. [(1 mentions)](https://www.g2.com/products/focus-softnet-focus-x/reviews?filters%5Bsentiment_snippet%5D=1982569&qs=pros-and-cons#reviews) Users find the **ease of use** of Focus X impressive, complemented by prompt and helpful support. [(1 mentions)](https://www.g2.com/products/focus-softnet-focus-x/reviews?filters%5Bsentiment_snippet%5D=1982559&qs=pros-and-cons#reviews) ### Top Pros or Advantages of Focus X ##### 1. Customer Service Users praise the **fast customer support** of Focus X, ensuring a smooth and user-friendly experience. [ See 1 mentions ](https://www.g2.com/products/focus-softnet-focus-x/reviews?filters%5Bsentiment_snippet%5D=1982562&qs=pros-and-cons#reviews) See Related User Reviews DK Dinesh K. Small-Business (50 or fewer emp.) 5.0/5 "Best ERP Software to manage business operations" What do you like about Focus X? The ERP is simple to use, and support is fast ##### 2. Customer Support Users value the **fast customer support** of Focus X, enhancing their overall experience with the ERP system. [ See 1 mentions ](https://www.g2.com/products/focus-softnet-focus-x/reviews?filters%5Bsentiment_snippet%5D=1982569&qs=pros-and-cons#reviews) See Related User Reviews DK Dinesh K. Small-Business (50 or fewer emp.) 5.0/5 "Best ERP Software to manage business operations" What do you like about Focus X? The ERP is simple to use, and support is fast ##### 3. Ease of Use Users find the **ease of use** of Focus X impressive, complemented by prompt and helpful support. [ See 1 mentions ](https://www.g2.com/products/focus-softnet-focus-x/reviews?filters%5Bsentiment_snippet%5D=1982559&qs=pros-and-cons#reviews) See Related User Reviews DK Dinesh K. Small-Business (50 or fewer emp.) 5.0/5 "Best ERP Software to manage business operations" What do you like about Focus X? The ERP is simple to use, and support is fast ## Top-Rated Alternatives [ ![Microsoft Dynamics 365 Business Central](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_0e8863a7d0763a54bbe9b93cb7529d6a/microsoft-microsoft-dynamics-365-business-central.jpg "Microsoft Dynamics 365 Business Central") Microsoft Dynamics 365 Business Central 4/5(908) ](https://www.g2.com/products/microsoft-microsoft-dynamics-365-business-central/reviews) [ ![SAP ECC](https://images.g2crowd.com/uploads/product/hd_favicon/b5f8f986beca96ab0027c693ee762fb9/sap-ecc.svg "SAP ECC") SAP ECC 4.2/5(946) ](https://www.g2.com/products/sap-ecc/reviews) [ ![NetSuite](https://images.g2crowd.com/uploads/product/hd_favicon/4b02508eaf1eed7c1c991b5f0ce3fab7/oracle-netsuite.svg "NetSuite") NetSuite 4.1/5(4,909) ](https://www.g2.com/products/oracle-netsuite/reviews) [ View All Alternatives ](https://www.g2.com/products/focus-softnet-focus-x/competitors/alternatives) ![mohammed o.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "mohammed o.") MO mohammed o. chief acountant Mid-Market (51-1000 emp.) 3/12/2022 "very good softwear i used for more than 10 years" 2.5/5 What do you like best about Focus X? to be ERP like infor and to miss control Review collected by and hosted on G2.com. What do you dislike about Focus X? changing the setup and ex file from time to time and slowly sometimes Review collected by and hosted on G2.com. Recommendations to others considering Focus X: waha al bustan compnany Review collected by and hosted on G2.com. What problems is Focus X solving and how is that benefiting you? the problem was for updating the ex file and that will do another change for setting and sometime showing the data is wrong and need to restart the backup and spent mutch time Review collected by and hosted on G2.com. Show More 6/18/2022 Validated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Al Masar K.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Al Masar K.") AK Al Masar K. MANAGER Small-Business (50 or fewer emp.) 5/20/2022 "CUSTOMER SERVICE AND SUPPORT IS NOT GOOD" 0/5 What do you like best about Focus X? you have cloud system and its window based i like this a lot Review collected by and hosted on G2.com. What do you dislike about Focus X? design and rules are not proper, even balance sheet, trial balance reporting is not correct inventory value is not matching with balance sheet value,even profit of company is not equal with p&l account Review collected by and hosted on G2.com. What problems is Focus X solving and how is that benefiting you? I want to solve a lot problems but now nothing, because you don't have good customer service Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Bhavin G.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Bhavin G.") BG Bhavin G. Director Mid-Market (51-1000 emp.) 3/15/2022 "Absolutely Crap Software with Poor Support Team" 0/5 What do you like best about Focus X? I wont say there is anything good about this software. Review collected by and hosted on G2.com. What do you dislike about Focus X? Poor Support, Teams do not know their own software, patch updates come with more problems than the issues to be solved. Its been nearly 1yr and simple tasks are not completed by their support teams. Review collected by and hosted on G2.com. What problems is Focus X solving and how is that benefiting you? No benefit by using focus, infact a mistake to decide to use Focus. Review collected by and hosted on G2.com. Show More Response from Hema Viharika of Focus ERP [Editedit](https://www.g2.com/survey_responses/focus-x-review-5425682/official_response/edit) Thank you for taking the time to provide feedback. We value customer feedback and strive to improve every aspect of your experience. Please send your concerns to dm@focussoftnet.com so that we can resolve them. Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Naveen K.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Naveen K.") NK Naveen K. Digital Marketing Specialist Mid-Market (51-1000 emp.) 5/26/2022 Business partner of the seller or seller's competitor, not included in G2 scores. "Reliable Financial and Accounting Software" 5/5 What do you like best about Focus X? Easy to use Balance sheet Multi-level login based access Review collected by and hosted on G2.com. What do you dislike about Focus X? Takes time to log in the first time The support team must be more active The Mobile version must be improved Review collected by and hosted on G2.com. What problems is Focus X solving and how is that benefiting you? We use to have trouble maintaining our neverending balance sheets. This software has helped us to automate and make this work much smoother and faster. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Zohair A.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Zohair A.") ZA Zohair A. Team lead Web developer Mid-Market (51-1000 emp.) 3/15/2022 "Software helped us to plan and manage our on-site activates" 4.5/5 What do you like best about Focus X? Advance reporting feature CRM integration Real-time reporting Review collected by and hosted on G2.com. What do you dislike about Focus X? The mobile interface could be improved The support team must be more active Becomes slow while loading multiple reports Review collected by and hosted on G2.com. What problems is Focus X solving and how is that benefiting you? Focus ERP has helped us automate our business operations . It can connect across multiple platforms and devices making data accessible on the go. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller MB manoj b. SENIOR ACCOUNTANT Small-Business (50 or fewer emp.) 3/15/2022 "i AM USING THIS SINCE 2019 AND FIND EAZY AND CONFORTABLE" 5/5 What do you like best about Focus X? DEPRECIATION SCHEDULE AND PDC MODULES IN FOCUS. AND REGARDING THE REPORTS ALSO I AM VERY SATISFIED. Review collected by and hosted on G2.com. What do you dislike about Focus X? SUB LEDGER PRINTING REPORT SHOULD BE MODIFIED SHOWING AGING DETAILS MONTHLY. Review collected by and hosted on G2.com. What problems is Focus X solving and how is that benefiting you? REGARDING THE PROJECT ACCOUNTING I THINK IT IS EAZY TO POST MULTIPLE ACTIVITIES SIMULTANEOUSLY THROUGH JOURNELS Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Verified User in Publishing](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Publishing") UP Verified User in Publishing Mid-Market (51-1000 emp.) 3/15/2022 "Best ERP software in the market. Most recommended!" 4.5/5 What do you like best about Focus X? Very user-friendly software. Cost-effective and works as expected. It is working great with any device we use. Focus team has a clear understanding of the requirements and delivery of the ERP. the dashboard is very easy to use and customizable too. Review collected by and hosted on G2.com. What do you dislike about Focus X? User interface has to be improved Support team responds a bit slowly. Sometimes the report generation takes a longer time than usual. Review collected by and hosted on G2.com. What problems is Focus X solving and how is that benefiting you? Inter department communication is improved Data is easily accessible anytime anywhere Documentation process made easy Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller BR Bheema R. Taxation Manager Mid-Market (51-1000 emp.) 3/30/2022 "Easiest ERP Software to manage multiple tasks and projects effectively" 5/5 What do you like best about Focus X? Affordable price Wide range of features Accurate inventory tracking User based permissions Review collected by and hosted on G2.com. What do you dislike about Focus X? System lags when creating huge volumes of reports UI is difficult to navigate in some of the modules Report delivery could be faster Review collected by and hosted on G2.com. What problems is Focus X solving and how is that benefiting you? The ERP system provided complete visibility into the health of our process that we didn't have before and helped us identify the potential issues beforehand Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Ansa A.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Ansa A.") AA Ansa A. Human Resources Specialist Enterprise (\> 1000 emp.) 9/8/2021 "It assist in the planning of resources and providing solutions pertaining to the management" 5/5 What do you like best about Focus X? Focus 9 is a very reliable platform that prevents any sort of data loss. It is ergonomic software. By using the report engine any kind of report can be easily created and workload can be reduced manifolds. It is a detailed software that enables proper audit trials. The customization feature is just like the icing on the cake. Review collected by and hosted on G2.com. What do you dislike about Focus X? The harder part of this software, however, is that one has to pull teeth to become an expert. It demands a fully trained accountant. Moreover, it lacks the built-in management system that was previously available in Focus 6. Sometimes it seems to be relatively more buggy. Review collected by and hosted on G2.com. What problems is Focus X solving and how is that benefiting you? The design could be improved so that implementation should be rapid and perfect. Customer support service is another area that needs improvement, as, sometimes one has to wait for a long time after the call to be assisted even on small issues. This not only reduces the focus in the work but also makes the users freak. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite NB Nandinee B. Marketing Specialist Small-Business (50 or fewer emp.) 4/7/2022 "Easy to use ERP Software for our Marketing Automation" 4.5/5 What do you like best about Focus X? Integration with CRM Software Responsive and skillful support team Workforce management Review collected by and hosted on G2.com. What do you dislike about Focus X? Renewal cost is bit higher compared to other vendors Review collected by and hosted on G2.com. What problems is Focus X solving and how is that benefiting you? Being a marketing agency, we work with many clients globally. we have solved our project management & marketing automation issues with Focus ERP Review collected by and hosted on G2.com. 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