We have their Maintenance and Scheduling modules for our 8 locations, and we could not be more impressed with the process of designing workflows, disciplined communication, and support. FMX staff has bent over backward to help us set up and improve our solutions. Their support team and account managers are always available to help us work through issues and provide clarity on potential workflow improvements and training. I have been in the corporate world for over 50 years, and without a doubt, FMX support is the most professional and exceptionally responsive I have ever dealt with. You can not go wrong with their offerings. Review collected by and hosted on G2.com.

It might sound contrived, but I can't offer anything. Review collected by and hosted on G2.com.

FMX is very user friendly. I love that it can be customized to be as simple or as complex as you want it to be. Review collected by and hosted on G2.com.

The cost to add on additional features is pretty pricey, especially for small school like us, and especially when a lot of our money coming in is defined by the state and not us. Review collected by and hosted on G2.com.

FMX is very user friendly and when showing collegues how to navigate their features they are not overwhelmed by the user interface. When I have a question FMX offers great customer support in a very timely manner. We use different features frequently and we like to have our users to find easily navigate the software with out feeling overhwhelmed. Review collected by and hosted on G2.com.

At times FMX takes a while to load a page. Review collected by and hosted on G2.com.

Easy to use, customizable fields so that I can collect specific information Review collected by and hosted on G2.com.

I'm not able to create a maintenance request directly from the schedule REQUEST module (I can in schedule OCCURRENCES, but I don't use that function as much as I do the request screen) Review collected by and hosted on G2.com.

They are local in Ohio and easy to contact by email or phone and they respond within a very reasonable time. Review collected by and hosted on G2.com.

I have not experience anything negative with FMX. Review collected by and hosted on G2.com.

FMX is very user friendly for our requesters and technicians. Customer service is very prompt when having any questions or concerns with the system. Review collected by and hosted on G2.com.

FMX doesn't have any flaws. Work order system is simple and indepth. Review collected by and hosted on G2.com.

It keeps me from forgetting needed tasks and makes scheduling flexible. Review collected by and hosted on G2.com.

I can't think of anything I object to off hand. Review collected by and hosted on G2.com.

The ability to pull up previous tickets. I have had trouble with users stating that they have entered requests from weeks ago and have not been helped and Ive always had an easy time locating tickets in FMX. Review collected by and hosted on G2.com.

The site can glitch and if im writing up a ticket and go to submit it everything will disappear automatically. That is very frustrating when I am taking multiple calls and have to enter multiple tickets at one time. Review collected by and hosted on G2.com.

It allows me to have communication between the user and me. I love how I can make a maintenance request and put a technology request in with the same system. Review collected by and hosted on G2.com.

Not very end user-friendly. Staff members don't know they don't need to put their name in the "On behalf of" field. Review collected by and hosted on G2.com.

FMX has integrated the school's maintenance, event scheduling, kitchen, custodial, and IT departments into one collaborative platform. FMX has provided the configuration available to fine-tune their day-to-day workflow. When events come in (or change), all the involved people gain the notification and details they need to get the job done. Review collected by and hosted on G2.com.

It is so customizable there is a learning curve customizing the forms, you can customize the users and it's a continuous improvement. We went from paper to GoFMX and it was a big jump for our faculty and staff. Review collected by and hosted on G2.com.