The calendar is easy to use and to see what is coming up on a given day, where the activity is, etc. Review collected by and hosted on G2.com.

It is probably just the fact that we don't use it enough or explore the options enough, but the system can at times be a little cumbersome or difficult to understand. The approval process for example, who gets emailed, who approves what etc. can be a little confusing at times for me. Review collected by and hosted on G2.com.

FMX was very easy to implement and the process was quite quick compared to some other software platforms. Early in our use the customer support team was fantastic and really worked with us to tailor the system for our needs. We really like that we can funnel reactive maintenance, tech requests, preventative maintenance and a central calendar system into one site. It is very simple for our staff to learn and use and they do so daily. The equipment function has really allowed us to have build histories for what was done when which really helps with troubleshooting and future planning. The PM section has allowed us to easily develop a very robust and comprehensive planned maintenance approach. Review collected by and hosted on G2.com.

Early on in our relationship, FMX felt like an attentive partner and was very open to suggestions and product development. We also had someone assigned to us who made regular checks to see what we needed or to get feedback. But, as with many software companies, apparently the growth of the product has not been met with growth in customer support or attention. Suggestions for improvement are generally met the "black hole" treatment. Nobody ever proactively contacts us. Improvements suggested several years ago and were promised to be delivered over a year ago still don't exist. Every time I contact someone, I seem to have a different rep who is servicing my needs. It felt like a young and energetic Dude Solutions when I first started with FMX but is degrading into a "Brightly" lack-of-attention and seeming care for the client needs. Probably the significant price increase or inevitable buyout will be soon to follow. Sad.... Review collected by and hosted on G2.com.

FMX's interface is highly intuitive, making it accessible for both experienced and new users. The system is highly customizable. The clean design and user-friendly navigation ensure that users can quickly learn who to utilize all the features. The Calendar screen is particularly valuable, offering an easy-to read overview of schedules and availability with just a quick glance. FMS offers a range of support options including phone and email support. The support team is responsive and knowledgeable, providing quick resolutions to any issues. Review collected by and hosted on G2.com.

I have not found anything that I dislike about the system. Review collected by and hosted on G2.com.

The paperless work order system and ease of entering work orders. The ability for our Technicians to see their work orders in real time and prioritize them and streamline the finalizing process. Review collected by and hosted on G2.com.

I feel the reports do not detail out all the info we are looking for but I am sure each organization is different with what info they need. We are unique in the fact that we have so many purchases and transactions that need to be loaded. The ability to add a credit invoice would be helpful as we sometimes to make returns and want the cost figures correct on the work orders. Review collected by and hosted on G2.com.

FMX benefits include: Web-based, search filters on home screens, custome fields. It is easy to seach for past or present requests. I am able to customize portoions of the system to include fields that are specific to our organization. The staff have been very knowledgable about the abilities and limitaitons of their product. If I were given the opportunity to choose a MSS again, it would be very dificult to persuade me to choose something other than FMX. Changing over to FMX was a good experience, and the FMX team were major contributors to the success. Review collected by and hosted on G2.com.

There are some features that I have used on other platforms that would be nice to implement in FMX. I would like to track purchases and labor hours seperatly from a responce, or have a dedicated messaging feature and have responces be strictly for logging KPI seperating them from messaging. Another thing that would be nice in the maintenance requests is to activate a customized alert to notify on specific dates and times that is not associated with a due date. The work around on these two items are a little cumbersome but not a deal breaker. Review collected by and hosted on G2.com.

We’ve been using FMX Work Management Solution for over four years, and it has transformed our entire approach to maintenance and facility management. The platform is incredibly user-friendly and flexible, adapting seamlessly to our needs. Scheduling preventive maintenance tasks, tracking work orders, and managing our assets has never been easier. FMX's real-time reporting and analytics give us valuable insights into our operations, allowing us to make data-driven decisions that have boosted our team's productivity and efficiency.

One of the standout features is the level of customization FMX offers. We can tailor the system to align perfectly with our workflows, which has streamlined communication and improved coordination across departments. Our technicians appreciate the mobile-friendly design, which lets them access work orders and update statuses directly from the field.

The customer support from FMX has been exceptional, with quick response times and knowledgeable staff who genuinely care about helping us get the most out of the platform. Thanks to FMX, we've been able to reduce downtime, cut costs, and maintain a smoother, more organized workflow.

FMX Work Management Solution is a game-changer for anyone looking to elevate their maintenance and facility management processes. Highly recommended!

Brian Leonard

Three Rivers Community Schools

Three RIvers, Michigan Review collected by and hosted on G2.com.

The implementation process could benefit from additional flexible customer support options as an added feature. Review collected by and hosted on G2.com.

I appreciate the comprehensive nature of FMX. There is a lot packed into the base package and can be enhanced with additional module at a cost. Review collected by and hosted on G2.com.

While doing many things, there are opportunities to have more feature rich modules. In particular, the technology and maintenance requests. I have given suggestions and requests, but they just go on a list. As a tech director, I left a solid helpdesk software application to adopt FMX since it was a part of the suite and we wanted to minimize the number of systems for our employees. It was taking a step or two backwards. The speed of FMX could be improved as well. Review collected by and hosted on G2.com.

We like using FMX for all our facility information. It has been a very effective tool for our staff to log facility tickets. Great trending tool as well. Review collected by and hosted on G2.com.

We are currently not experiencing any issues with FMX at this time. Review collected by and hosted on G2.com.

The software has been extremely helpful with ability to manage our church assets and maintenance request in a timely manner Review collected by and hosted on G2.com.

It takes time to keep on top of the input of data, which is a management issue on my part. Review collected by and hosted on G2.com.

It is very easy to get started and once everything is input, it is very easy to use. Everything is within reach, quickly. Review collected by and hosted on G2.com.

The cost, unfortunately it is very expensive. Review collected by and hosted on G2.com.