Sandie P.
SP
Sandie P.
EXPENSES PAYABLE SUPERVISOR
Mid-Market (51-1000 emp.)
"Easy Event Tracking with Helpful Calendar and Email Reminders"
5/5
What do you like best about FMX?

For our maintenance and facilities requests, we need a way to track events and issues across our corporate office by quickly reviewing our calendar and the email reminders we receive. Review collected by and hosted on G2.com.

What do you dislike about FMX?

Recent changes have made it more difficult to navigate updates. Review collected by and hosted on G2.com.

Response from Megan Bauer of Facilities Management eXpress (FMX)
Edit edit

Sandie, thank you for the review! We're glad the calendar view and email reminders are helping your corporate office stay on top of everything so nothing slips through. We appreciate you!

Verified User in Higher Education
AH
Verified User in Higher Education
Small-Business (50 or fewer emp.)
"All Our Facility Info in One Place"
4/5
What do you like best about FMX?

I like having all of my facility info in one place. Review collected by and hosted on G2.com.

What do you dislike about FMX?

I wish that we could customize more features (such as vehicle ticketing) and create more ways to automate between features Review collected by and hosted on G2.com.

Response from Megan Bauer of Facilities Management eXpress (FMX)
Edit edit

Thank you for the review! We're glad FMX is bringing all your facilities information into one place. We also hear you on wanting more customization and automation between features, and we've shared your feedback with our product team for consideration. We appreciate you partnering with FMX!

Verified User in Education Management
AE
Verified User in Education Management
Mid-Market (51-1000 emp.)
"Simple to Use, Backed by a Great Support Team"
5/5
What do you like best about FMX?

FMX is simple to use and they have a great team in place to walk you through any issues, whether that's in the onboarding process or just general questions along the way. Review collected by and hosted on G2.com.

What do you dislike about FMX?

Nothing at this point. Everything has been fine up to this point. Review collected by and hosted on G2.com.

Response from Megan Bauer of Facilities Management eXpress (FMX)
Edit edit

Thank you for the kind words! Our support and onboarding teams work hard to be there at every step, so it means a lot to hear that came through for you. We think the Avigilon integration for scheduled door access is a great use case, and we're glad it's helping your whole staff. Please don't hesitate to reach out anytime.

SP
Sandie P.
Indirect Purchasing & Facilities Coordinator
Mid-Market (51-1000 emp.)
"FMX Simplifies Work Order Tracking with Customizable Reminders"
5/5
What do you like best about FMX?

FMX simplifies tracking our daily work order tickets with customizable reminders. Previously, we managed our tasks using an Excel spreadsheet. When I do have an issue, customer service responds quickly and is easy to work with. Review collected by and hosted on G2.com.

What do you dislike about FMX?

I dislike the recent changes in admin settings. There are now many more steps to make changes that were simple just a few months ago. Review collected by and hosted on G2.com.

BM
Becky M.
Central Operations Coordinator
Mid-Market (51-1000 emp.)
"FMX Scales Well and Keeps Us Organized, Backed by Fast Customer Service"
5/5
What do you like best about FMX?

FMX scales well for our needs, keeps us organized and aligned, and comes with great response times from customer service. Review collected by and hosted on G2.com.

What do you dislike about FMX?

A couple of times, we’ve found it to be an all-or-nothing option. It also doesn’t keep reminders for repetitive items that time out (calendar-wise). Review collected by and hosted on G2.com.

Verified User in Banking
AB
Verified User in Banking
Mid-Market (51-1000 emp.)
"Intuitive and Organized"
4/5
What do you like best about FMX?

The best parts of FMX are the usability, and navigation within the UI. It's so good to have all my information organized and usable. Review collected by and hosted on G2.com.

What do you dislike about FMX?

There is a little bit of a learning curve to be overcome when implementing. Review collected by and hosted on G2.com.

Response from Megan Bauer of Facilities Management eXpress (FMX)
Edit edit

Thank you for the review! We're happy the interface and navigation are keeping your information organized and easy to use. We know implementation can come with a learning curve, so please lean on your onboarding contact and our help resources whenever you need them. We'd love to help make that ramp-up even smoother.

Verified User in Primary/Secondary Education
AP
Verified User in Primary/Secondary Education
Mid-Market (51-1000 emp.)
"Highly Customizable and Versatile for Any Workflow"
5/5
What do you like best about FMX?

I really appreciate the overall customization options and versatility this program provides. Review collected by and hosted on G2.com.

What do you dislike about FMX?

There are some aspects that you cannot customize/get rid of to really clean up the user interface. Review collected by and hosted on G2.com.

Response from Megan Bauer of Facilities Management eXpress (FMX)
Edit edit

Thank you for the review! Consolidating your data into one central location is exactly what we hope to help teams accomplish, so we're glad FMX's flexibility is delivering that. We also hear you on wanting to remove certain interface elements, and we’ve shared their feedback with our product team. We appreciate you!

Verified User in Education Management
AE
Verified User in Education Management
Enterprise (> 1000 emp.)
"Easy to Use, Flexible, and Backed by Great Support"
5/5
What do you like best about FMX?

Its ease of use, the flexibility, and the support staff. Review collected by and hosted on G2.com.

What do you dislike about FMX?

It does have its limitations, but all of them do. Review collected by and hosted on G2.com.

Response from Megan Bauer of Facilities Management eXpress (FMX)
Edit edit

Thank you for the review! Ease of use, flexibility, and great support are exactly what we aim for, so it's wonderful to hear all three stood out. If you ever run into a limitation that's slowing you down, please let your account manager know, since your input helps shape where we go next. We appreciate you trusting FMX!

Miles T.
MT
Miles T.
Director Buildings, Grounds, Transportation & Security
Mid-Market (51-1000 emp.)
"Go FMX!"
5/5
What do you like best about FMX?

FMX is very easy to use in all modules. Work flow is easy to track. The support staff is awesome to speak with as they always have solutions on hand or are quick to find one when needed.

I used another provider before and it was a mess. We use multiple modules, but we get the most use out of the Work Order module which we use daily. This allows us to track progress on issues and make sure they are followed up with and resolved in a timely manner.

I had some reservations when switching from the other platform but the success team was able to complete the work for us and provdied for a quick, seamless intergration. Review collected by and hosted on G2.com.

What do you dislike about FMX?

After using this platform for three years the toughest part was the start up, but again the success team was able to a majority of this work so we were able to hit the ground running. Review collected by and hosted on G2.com.

Johnny P.
JP
Johnny P.
Director, Facilities Operations and Maintenance
Mid-Market (51-1000 emp.)
"Over the Moon with FMX!"
5/5
What do you like best about FMX?

The implementation was seamless with outstanding customer support, and the software’s versatility—from maintenance requests to mapping and capital planning—makes it a real value across multiple departments. Review collected by and hosted on G2.com.

What do you dislike about FMX?

So far, very little—the platform is feature-rich, and we’re still exploring its full potential. The only challenge is that with so many useful tools, it takes time to roll out everything campus-wide. Review collected by and hosted on G2.com.