# Best Facility Management Software - Page 13 *By [Nathan Calabrese](https://research.g2.com/insights/author/nathan-calabrese)* Facility management software helps companies optimize the human and material resources required for facility maintenance. This type of software is used by maintenance teams in industries such as construction, real estate, retail, and manufacturing. Companies use facility management software to manage the maintenance of buildings, properties, plants, warehouses, or infrastructure. This type of software allows companies to ensure the safety and wellbeing of their tenants and employees, while also monitoring maintenance activities and productivity. Facility management software uses technical documentation created with [CAD software](https://www.g2.com/categories/cad) and [building design and building information modeling (BIM) software](https://www.g2.com/categories/building-design-and-building-information-modeling-bim), making seamless integration with these types of solutions important. To manage facilities and fixed assets, this type of software provides features for or integrates with [CMMS software](https://www.g2.com/categories/cmms) and [enterprise asset management (EAM) software](https://www.g2.com/categories/enterprise-asset-management-eam) To qualify for inclusion in the [Best Facility Management Software](https://learn.g2.com/best-facilities-management-software) category, a product must: - Manage different types of buildings and facilities, such as plants or warehouses - Schedule personnel and equipment for inspections, repairs, and maintenance - Include health, safety, and environmental compliance documents and best practices - Determine material inventory requirements for maintenance operations - Provide inventory management features for equipment, parts, or materials - Deliver space management functionality, including room sizes and other measurements - Control access to facilities and locations through key and lock tracking systems ## Top Facility Management Software at a Glance | # | Product | Rating | Best For | What Users Say | |---|---------|--------|----------|----------------| | 1 | [MaintainX](https://www.g2.com/products/maintainx/reviews) | 4.8/5.0 (1,524 reviews) | Paperless PM scheduling with AI-assisted procedures | "[Helping Transform Maintenance from Reactive to Proactive](https://www.g2.com/survey_responses/maintainx-review-12996913)" | | 2 | [ServiceChannel](https://www.g2.com/products/servicechannel/reviews) | 4.1/5.0 (136 reviews) | Multi-site repair and maintenance work orders | "[Automation Streamlines Service Management](https://www.g2.com/survey_responses/servicechannel-review-13088227)" | | 3 | [Cryotos](https://www.g2.com/products/cryotos/reviews) | 4.7/5.0 (951 reviews) | Mobile BD and PM work-order execution | "[Easy to use for PPM](https://www.g2.com/survey_responses/cryotos-review-12809418)" | | 4 | [Limble](https://www.g2.com/products/limble/reviews) | 4.8/5.0 (679 reviews) | Reactive-to-preventive maintenance with QR-driven work requests | "[Simple to Learn, Fast Responses, and Excellent Customer Success Support](https://www.g2.com/survey_responses/limble-review-12914944)" | | 5 | [SafetyCulture](https://www.g2.com/products/safetyculturehq/reviews) | 4.6/5.0 (257 reviews) | Standardized facility inspections with real-time action tracking | "[Safety Culture Keeps Us Organised, Compliant, and Efficient](https://www.g2.com/survey_responses/safetyculture-review-13059223)" | | 6 | [Corrigo](https://www.g2.com/products/corrigo/reviews) | 4.5/5.0 (136 reviews) | Centralized work-order lifecycle with vendor coordination | "[Streamlines Work Order Management, But Needs Better Filtering](https://www.g2.com/survey_responses/corrigo-review-12994440)" | | 7 | [FMX](https://www.g2.com/products/fmx/reviews) | 4.8/5.0 (42 reviews) | Unified work orders with facility-wide scheduling | "[Unparalleled Flexibility and Top-Notch Customer Service from FMX](https://www.g2.com/survey_responses/fmx-review-12507294)" | | 8 | [Accruent Maintenance Connection](https://www.g2.com/products/accruent-maintenance-connection/reviews) | 4.4/5.0 (73 reviews) | Asset-hierarchy-driven PM and work order tracking | "[Simple to use and a huge impact on our building operations!](https://www.g2.com/survey_responses/accruent-maintenance-connection-review-12645365)" | | 9 | [Brightly Asset Essentials](https://www.g2.com/products/brightly-asset-essentials/reviews) | 4.2/5.0 (238 reviews) | Facility work order tracking with PM scheduling | "[Great Customer Service and Fantastic Program](https://www.g2.com/survey_responses/brightly-asset-essentials-review-7539075)" | | 10 | [UpKeep](https://www.g2.com/products/upkeep/reviews) | 4.5/5.0 (1,091 reviews) | — | "[Upkeep Streamlined Our Work Planning and Team Communication](https://www.g2.com/survey_responses/upkeep-review-12560022)" | --- ## What Are the Most Common Questions About Facility Management Software? *AI-generated · Last updated: May 26, 2026* ### Which Facility Management platforms eliminate paper-based workflows and improve team coordination in practice? Based on G2 reviews, several Facility Management Software products are described as replacing paper, email chains, and spreadsheets with centralized digital workflows that improve coordination. According to verified users, MaintainX helps teams keep work orders, asset history, inventory, and communication in one place, while Limble is often mentioned for centralizing maintenance requests, PMs, and asset data. G2 reviewers mention UpKeep as a strong option for moving from paper and spreadsheets into a more organized work order and inventory process. Across these reviews, buyers consistently point to better visibility, faster follow-up, clearer accountability, and fewer missed tasks when teams adopt a shared digital system. **Here are some of the top-rated products on G2:** - [MaintainX](https://www.g2.com/products/maintainx/reviews/maintainx-review-12823768) – frequently praised for replacing paperwork with centralized work orders, reporting, inventory, and team communication - [Limble](https://www.g2.com/products/limble/reviews/limble-review-12763578) – used to organize maintenance requests, PMs, and asset records across teams and locations - [UpKeep](https://www.g2.com/products/upkeep/reviews/upkeep-review-12670845) – reviewers highlight its ability to move teams off paper and keep work orders, checklists, and inventory organized ### How Facility Management platforms adopted by operations managers and maintenance managers in daily operations? Based on G2 reviews, adoption tends to improve when the software is easy to learn, simple to use in the field, and flexible enough for daily maintenance work. According to verified users, MaintainX, Limble, and FMX are used regularly by operations and maintenance teams because they support routine work orders, preventive maintenance, scheduling, reporting, and communication without heavy manual effort. G2 reviewers mention that intuitive interfaces, mobile access, responsive support, and straightforward setup help drive everyday use. Reviews also suggest that teams are more likely to adopt a platform when requesters, technicians, and managers can all work in the same system and see status updates without relying on email or spreadsheets. ### What highest rated Facility Management platforms for centralizing equipment maintenance and work orders? Based on G2 reviews, the strongest recurring theme in this category is centralizing work orders, equipment records, and preventive maintenance in one system. According to verified users, MaintainX is especially prominent for combining work orders, asset history, inventory, and reporting in a single platform. Limble is also commonly described as a centralized system for assets, PMs, work orders, and maintenance operations, while Accruent Maintenance Connection is praised for keeping PMs, assets, and work activity together in one place. G2 reviewers mention that this kind of centralization reduces scattered tracking, improves visibility across teams, and makes it easier to monitor recurring issues and equipment history. ### What most trusted Facility Management software by maintenance managers and operations managers based on user reviews? Based on G2 reviews, products that earn trust most often are the ones users describe as reliable, easy to use, and backed by responsive support. According to verified users, MaintainX stands out for strong customer service, straightforward implementation, and dependable work order and asset tracking. Limble is also repeatedly described as intuitive and well supported, with quick adoption by maintenance teams. G2 reviewers mention Corrigo as a trusted option for work order management, vendor coordination, and real-time visibility, especially in more established facility environments. Across these reviews, trust is tied less to marketing claims and more to day-to-day usability, helpful support teams, and consistent execution of maintenance workflows. ### What Facility Management software addresses slow system performance and lengthy implementation timelines? Based on G2 reviews, buyers concerned about slow performance or long rollouts should look closely at products reviewers describe as easy to set up and simple to operate. According to verified users, FMX is often noted for easy integration and broad staff buy-in, while MaintainX is frequently described as fast to implement and user-friendly for both requesters and full users. G2 reviewers mention Limble as straightforward to set up and adopt, though some reviews note that evolving features can take time to mature. At the same time, several reviews across the category mention lag, refresh delays, or app slowdowns in certain products, so buyers should validate performance in real workflows and ask for a hands-on trial before rollout. ### What should facility managers evaluate when choosing Facility Management software for team adoption? Based on G2 reviews, facility managers should focus on ease of use, implementation effort, mobile usability, reporting, and how well the platform fits daily workflows. According to verified users, adoption improves when technicians, requesters, and managers can all use the system without heavy training. G2 reviewers mention that strong support, flexible configuration, clear work order visibility, and centralized asset or maintenance history also matter. Reviews in this category repeatedly show that buyers should test whether the system works well for preventive maintenance, communication, inventory, and multi-site coordination. It is also worth checking whether common pain points such as reporting complexity, slow refresh times, limited customization, or mobile app gaps could affect rollout success. ### What is the best Facility Management platforms for maintenance managers tracking equipment across properties in enterprise environments? Based on G2 reviews, MaintainX appears most consistently positioned for maintenance managers who need to track equipment, work orders, and asset history at scale. According to verified users, it supports multi-department workflows, centralized asset records, inventory association with work orders, recurring maintenance, and reporting that helps teams monitor equipment across sites and functions. G2 reviewers mention visibility into asset health, maintenance history, and organization across larger operations as key strengths. Reviews also note responsive support and relatively smooth implementation, which can matter in enterprise settings where rollout complexity is a concern. Buyers should still compare it against other options for specific workflow or reporting needs, but it has the strongest recent review presence here. ### How Facility Management tools most relied on by maintenance managers for work order management? Based on G2 reviews, the tools maintenance managers rely on most for work order management are the ones that keep requests, assignments, updates, and history in one place. According to verified users, MaintainX is heavily used for organizing work orders, assignments, and maintenance logs, while Corrigo is often recognized for real-time work order tracking and vendor coordination. ServiceChannel also appears frequently in reviews centered on centralized work orders, communication, approvals, and invoice-related workflows. G2 reviewers mention that the most relied-on systems reduce back-and-forth communication, improve visibility into status, and help teams track recurring issues over time. For many buyers, dependable work order management is closely tied to ease of use and the ability to coordinate multiple stakeholders efficiently. ### Which Facility Management platforms track preventive maintenance and organize asset inventory effectively? Based on G2 reviews, several products stand out for combining preventive maintenance tracking with organized asset or inventory management. According to verified users, MaintainX is repeatedly mentioned for keeping PMs, parts, inventory, and asset history together. Limble is also described as strong for PM scheduling, asset management, purchase orders, and spare parts tracking. G2 reviewers mention UpKeep as useful for scheduling maintenance while also tracking assets, parts, and inventory in one system. Across these reviews, buyers value platforms that make PM schedules visible, keep asset records accessible, and connect maintenance activity with parts usage so teams can stay proactive instead of reacting to failures. **Here are some of the top-rated products on G2:** - [MaintainX](https://www.g2.com/products/maintainx/reviews/maintainx-review-12823768) – reviewers highlight PM scheduling, inventory linkage, asset history, and centralized maintenance tracking - [Limble](https://www.g2.com/products/limble/reviews/limble-review-12763578) – often used for PMs, asset management, spare parts, and maintenance planning across facilities - [UpKeep](https://www.g2.com/products/upkeep/reviews/upkeep-review-12670845) – noted for preventive maintenance scheduling, asset organization, and parts or inventory visibility ### How Facility Management software enabling maintenance teams to manage work orders on mobile devices seamlessly? Based on G2 reviews, mobile usability is a major differentiator for maintenance teams working away from a desk. According to verified users, MaintainX is frequently praised for helping technicians manage work orders, updates, and asset information from phones or tablets. Limble is also mentioned for a mobile app that supports technicians in the field, while Click Maint CMMS is recognized for making work orders accessible on mobile devices so staff can close out tasks on site. G2 reviewers mention that mobile access improves speed, reduces paperwork, and helps teams update records, photos, and status changes in real time. Buyers should still test app responsiveness and feature depth, since some reviews across the category mention mobile limitations or lag. ## G2 Grid® for Facility Management Software ![G2 Grid® for Facility Management Software plotting products by satisfaction and market presence](https://www.g2.com/categories/facility-management/grids.png?focus%5B%5D=112031&focus%5B%5D=11936&focus%5B%5D=60843&focus%5B%5D=40466&focus%5B%5D=314&focus%5B%5D=54666&focus%5B%5D=20266&focus%5B%5D=11958) Highlighted products: MaintainX, ServiceChannel, Cryotos, Limble, Corrigo, SafetyCulture, FMX, and Accruent Maintenance Connection. Underlying data: [Grid® JSON](https://www.g2.com/categories/facility-management/grids.json?focus%5B%5D=maintainx&focus%5B%5D=servicechannel&focus%5B%5D=cryotos&focus%5B%5D=limble&focus%5B%5D=corrigo&focus%5B%5D=safetyculturehq&focus%5B%5D=fmx&focus%5B%5D=accruent-maintenance-connection) ## How Many Facility Management Software Products Does G2 Track? **Total Products under this Category:** 243 ### Category Stats (Jul 2026) - **Average Rating**: 4.34/5 The average rating of products in this category, based on all submitted ratings - **Top Trending Product**: Spacewell Workplace (+2.5%) - Among all products in this category, Spacewell Workplace recorded the largest rating increase compared to last month *Last updated: July 10, 2026* ## How Does G2 Rank Facility Management Software Products? **Why You Can Trust G2's Software Rankings:** - 30 Analysts and Data Experts - 8,000+ Authentic Reviews - 243+ Products - Unbiased Rankings G2's software rankings are built on verified user reviews, rigorous moderation, and a consistent research methodology maintained by a team of analysts and data experts. Each product is measured using the same transparent criteria, with no paid placement or vendor influence. While reviews reflect real user experiences, which can be subjective, they offer valuable insight into how software performs in the hands of professionals. Together, these inputs power the G2 Score, a standardized way to compare tools within every category. ## Which Facility Management Software Is Best for Your Use Case? - **Leader:** [MaintainX](https://www.g2.com/products/maintainx/reviews) - **Highest Performer:** [Cryotos](https://www.g2.com/products/cryotos/reviews) - **Easiest to Use:** [Limble](https://www.g2.com/products/limble/reviews) - **Top Trending:** [MaintainX](https://www.g2.com/products/maintainx/reviews) - **Best Free Software:** [MaintainX](https://www.g2.com/products/maintainx/reviews) --- **Sponsored** ### eMaint eMaint is a configurable, enterprise-scale Computerized Maintenance Management System (CMMS) and Enterprise Asset Management (EAM) solution designed to assist organizations in standardizing maintenance practices across multiple sites. Its primary focus is to enhance operational uptime and maintain audit readiness without disrupting the workflow of technicians. By providing a centralized platform, eMaint ensures that maintenance processes are streamlined and efficient, catering to the specific needs of diverse industries. Targeted at multi-site operations, eMaint addresses the common challenge of data silos that can hinder effective maintenance management. The platform enforces governance and facilitates consistent processes and reporting across global facilities while still allowing for local flexibility. This adaptability makes eMaint suitable for various sectors, including regulated industries such as life sciences, automotive, oil and gas, energy, and food and beverage, where compliance and traceability are paramount. With features like built-in audit trails, e-signatures compliant with 21 CFR Part 11, and validation support, eMaint enables teams to maintain continuous audit readiness and mitigate risks associated with non-compliance. One of the standout features of eMaint is its ability to adapt to real-world maintenance processes. The platform offers configurable workflows, mobile tools, and role-based dashboards, which contribute to strong technician adoption and precise data capture. This flexibility allows organizations to tailor the system to their specific operational needs, ensuring that maintenance activities are conducted efficiently and effectively. The user-friendly interface and mobile capabilities empower technicians to access vital information and complete tasks on the go, further enhancing productivity. Additionally, eMaint is backed by Fluke and Fortive, providing users with an open and connected ecosystem that integrates seamlessly with ERP, IoT, and other enterprise systems. This connectivity enables organizations to transition from reactive to proactive maintenance strategies, ultimately leading to improved asset reliability and performance. The combination of advanced technology, industry expertise, and ongoing support positions eMaint as a comprehensive solution for organizations looking to enhance their maintenance operations and scale reliability with confidence. [Visit website](https://www.g2.com/external_clickthroughs/record?secure%5Bad_program%5D=ppc&secure%5Bad_slot%5D=category_product_list&secure%5Bcategory_id%5D=336&secure%5Bchosen_at%5D=2026-07-10T15%3A11%3A29Z&secure%5Bdisplayable_resource_id%5D=336&secure%5Bdisplayable_resource_type%5D=Category&secure%5Bmedium%5D=sponsored&secure%5Bplacement_reason%5D=page_category&secure%5Bplacement_resource_ids%5D%5B%5D=336&secure%5Bprioritized%5D=false&secure%5Bproduct_id%5D=11888&secure%5Bresource_id%5D=336&secure%5Bresource_type%5D=Category&secure%5Bsource_type%5D=category_page&secure%5Bsource_url%5D=https%3A%2F%2Fwww.g2.com%2Fcategories%2Ffacility-management&secure%5Btoken%5D=dc6c33f33d49fa1cbc5a0883142890646bb0458099384f0ce89cc4320fea2453&secure%5Burl%5D=https%3A%2F%2Fwww.emaint.com%2Fbest-cmms-software-demo%2F%3Fcid%3D701UL00000GU43NYAT%26med%3DPPC%26utm_campaign%3DG2%2520PPC%26utm_source%3DPPC%26utm_medium%3Dppc&secure%5Burl_type%5D=custom_url) --- ## What Is Facility Management Software? [Asset Management Software](https://www.g2.com/categories/asset-management) ## What Software Categories Are Similar to Facility Management Software? - [CMMS Software](https://www.g2.com/categories/cmms) - [Enterprise Asset Management (EAM) Software](https://www.g2.com/categories/enterprise-asset-management-eam) - [Asset Tracking Software](https://www.g2.com/categories/asset-tracking) --- ## How Do You Choose the Right Facility Management Software? ### What You Should Know About Facility Management Software ### What is Facility Management Software? Facility management software helps companies manage the lifecycle of industrial buildings such as warehouses, distribution centers, manufacturing locations, oil refineries, or processing plants. This type of software provides workflows to identify and monitor all the facilities used by a company. It also assists maintenance teams in defining and implementing inspections and repairs to maintain each location in good condition. Unlike generic maintenance management software such as computerized maintenance management systems (CMMS) and enterprise asset management (EAM) software, a facility management system focuses exclusively on facilities maintenance. This type of software should not be confused with property management software specific to the real estate industry. #### What Types of Facility Management Software Exist? Facility management software can be categorized based on how it's sold, deployed, and used.  **Standalone or part of EAM** Many EAM and CMMS software solutions include features for facility management, but there are also systems designed specifically for this. **Cloud or on-premises** While most facility management solutions are cloud-based, some legacy systems are hosted on the customer's premises. In some cases, facility management software can be deployed both on-premises and as a software as a service (SaaS) model. **Agnostic or industry specific** Most facility management solutions provide features for multiple industries, but some systems focus on only one sector, such as retail, manufacturing, or healthcare. ### What are the Common Features of Facility Management Software? The following are some core features of facility management software which help companies optimize the use of their facilities: **Asset management:** As opposed to CMMS and EAM software, which focus on fixed assets, facility management software focuses on building and built structures that a company can use to perform operations. Each building has several systems embedded in its structure, such as ventilation, air conditioning, and electric. **Work order management:** Facility maintenance requires operations such as inspections and repairs, managed using work orders. Work orders define what type of activity should be performed, how, and by whom. Technicians get orders assigned to them based on their qualifications and availability. Managers schedule and monitor the progress of all orders by a team, location, or employee. **Cost and spend tracking:** Facility management software helps users track maintenance costs such as the time spent by technicians on various operations and the cost of the spare parts and consumables required to maintain facilities. A few examples are industrial lighting equipment or construction materials needed to repair buildings. **Procurement and vendor management** : Facility managers work with suppliers of parts and accessories and sometimes outsource some maintenance operations to other companies. It is therefore critical for them to find reliable and affordable vendors that provide high-quality products and services. **Analytics** : Metrics and analytics help facility managers monitor the efficiency of the maintenance activities and track their costs. Facility management software can also use data captured by sensors and meters across multiple locations. ### What are the Benefits of Facility Management Software? Using software to manage facilities has multiple benefits, the most important being: **Maintenance costs reduction:** Using a software to plan maintenance operations can improve resource allocation and employee productivity, translating into cost reductions. Some cost savings include reduced response time for service requests and increased facility uptime. **Improve operations:** Maintaining facilities can be a daunting task, especially when companies own multiple locations scattered around the country or even the globe. Functionality like inventory management and maintenance scheduling makes it easier for facility managers to plan and manage operations. **Optimize facility performance:** Facility management software can reduce downtime and disruptions in facilities, which leads to better performance and increased productivity. For instance, a warehouse that cannot be used at full capacity harms the ability of the company to ship and receive products quickly. ### Who Uses Facility Management Software? **Facilities managers:** Fixed assets managers rely on facility management data to identify potential issues and proactively schedule maintenance. Managers use this type of software to create and implement a maintenance program, which defines maintenance schedules and work order processes. **Technicians** : The maintenance team members perform operations such as inspections and repairs to prevent or fix issues related to facilities. A few examples are replacing HVAC components or consolidating the structure of the building. **Capital project managers:** Investing in new facilities can be very costly, and companies need to make sure that they maximize their investment. Since building a facility is a capital project, the project managers need to ensure that the building is used at optimal capacity. ### What are the Alternatives to Facility Management Software? Alternatives to facility management software can replace this type of software, either partially or completely: [CMMS](https://www.g2.com/categories/cmms): While CMMS focuses mainly on fixed assets such as industrial equipment, this type of software often includes features for facility management. CMMS usually focuses on small and medium companies that need to manage fewer facilities with a low level of complexity. For instance, a small warehouse is much easier to maintain than a distribution center, and CMMS can be a good option for the former but not for the latter. [Enterprise asset management (EAM) software](https://www.g2.com/categories/enterprise-asset-management-eam): EAM provides advanced features for asset and facility management, which are geared towards complex industries such as oil and gas, mining, chemicals, and pharmaceuticals. #### Software Related to Facility Management Software Related solutions that can be used together with facility management software include: [Asset tracking software](https://www.g2.com/categories/asset-tracking) **:** Asset tracking refers to small tools used to maintain facilities, such as mobile devices, or cleaning and disinfecting equipment. Companies operating multiple facilities may use hundreds of tools for maintenance, which is why it's crucial to integrate with asset tracking software. [Asset performance management software](https://www.g2.com/categories/asset-performance-management) **:** This software helps companies optimize the use of any type of asset, from equipment and heavy machinery to industrial facilities and warehouses. While facility management software includes analytics to track performance, asset performance management software uses machine learning to provide advanced insights and forecasting. [Retail space planning software](https://www.g2.com/categories/retail-space-planning): Retail space management, also known as planogram software, helps retailers optimize physical stores and their components, such as shelves and racks. Since facility management does not always include planogram features, retailers may need to use retail space planning solutions. [IWMS](https://www.g2.com/categories/iwms): Integrated workplace management systems (IWMS) streamline and automate maintenance activities for office spaces. Since facilities usually include offices for administrative personnel, IWMS and facility management software need to be used together. ### Challenges with Facility Management Software Software solutions can come with their own set of challenges.  **Old technology:** The efficiency of facility management software can be hammered by old technology used by buyers. For instance, the lack of intelligent sensors makes it impossible to identify issues such as tailgating. Also, legacy enterprise software isn't always user friendly and does not provide real-time data. **Integration:** Facility management software needs to integrate with multiple types of software, such as accounting, ERP systems, field service management, or CMMS and EAM software. ### Which Companies Should Buy Facility Management Software? Any company that owns or manages facilities can benefit from using this type of software, but facility management software is mostly beneficial to the following types of companies: **Manufacturers:** Most manufacturers have at least one production location, which usually includes a warehouse used to store raw materials and finished products. **Retailers:** Retail companies need to manage two major types of facilities—stores and warehouses. While stores usually have a warehouse, retailers can have facilities scattered across multiple locations in multiple countries. **Logistics companies:** Since warehousing is a critical part of supply chain management, logistics companies need to ensure that all their locations are optimized to help with the storage, shipping, and receiving of goods. **Service providers** : Many companies that own facilities opt to outsource maintenance to specialized service providers. These services companies use facility management software to maintain locations on behalf of their customers. ### How to Buy Facility Management Software #### Requirements Gathering (RFI/RFP) for Facility Management Software A good requirements list should include all the functionality needed by the buyer to manage facilities efficiently. Requirements need to be detailed enough to cover the specific needs of the buyers and not too generic. For instance, maintenance cost tracking is too vague and should clarify which types of costs the buyer needs to track and how. #### Compare Facility Management Products **Create a long list** A long list should include all solutions that provide facility management functionality, either as a standalone product or as part of a more extensive system. Buyers that do not need to manage fixed assets should focus exclusively on software for facility management. **Create a short list** A shortlist can be created by eliminating products from the long list using high-level criteria such as the delivery model. Buyers who only want a cloud solution should exclude products that need to be hosted on their promises. Industry-specific functionality can also be used to eliminate products. For instance, a retailer should consider only products that provide features for their industry and exclude solutions that include generic functionality. **Conduct demos** Demos should follow a predefined script that simulates the maintenance processes of the buyer. To ensure that the demo results can be compared objectively, buyers should use the same script for all vendors shortlisted. Also, the selection team members attending the demos should rate each criteria using a consistent system.  Finally, the critical functionality should have higher importance than generic requirements. For instance, space planning is essential for retailers, while integration with accounting is not mandatory. It is also essential to evaluate how intuitive the software is, which KPIs and analytics it provides, and how it can be used on mobile devices. #### Selection of Facility Management Software **Choose a selection team** The selection team includes at least one executive, such as the chief operations officer, who is usually the project's main sponsor. This means that they are in charge of defining the scope of the selection project, obtaining and managing the budget required for the acquisition, and monitoring the progress of all selection stages. **Negotiation** Negotiating with vendors can be difficult, especially when they provide similar software. In this case, the main differentiators between vendors are the price of the software and their ability to support the buyers during and after the implementation. When choosing between solutions with similar functionality and pricing, factors like customer support can be the deciding factor. **Final decision** The final decision should consider all the factors mentioned above but give a higher priority to the requirements that matter most for the buyer. For example, a retailer should focus more on functionality for space planning, while wholesalers are more concerned about managing dozens or hundreds of warehouses and distribution centers. ### What Does Facility Management Software Cost? License pricing can vary depending on the delivery model. Perpetual licenses are required for on-premises software, while cloud or SaaS solutions are sold as a subscription model. Perpetual licenses are more expensive but don't need to be renewed, and subscriptions are more affordable, but their cumulative cost can be substantial in the long run. Other costs are related to professional services such as implementation or business process reengineering. While basic customer support is usually included, buyers typically need to pay more for 24/7 or global support. #### Return on Investment (ROI) Buyers can track the ROI of the software by comparing its costs and benefits. Since the initial cost of the software can be significant and benefits aren't realized immediately, it may take one to three years for the software to generate a positive ROI. ### Implementation of Facility Management Software **How is Facility Management Software Implemented?** Implementing a facility management solution should start with a discovery process to ensure that the vendor clearly understands what features are needed in which location. While this process is straightforward when the buyer has fewer locations, it gets much more complicated when the company uses multiple facilities. **Who is Responsible for Facility Management Software Implementation?** The selection team is usually in charge of the implementation process since they already have a pretty good idea of what the company needs and how the new software can help. While simple implementations can be done internally, complex deployments require the involvement of vendors or its partners, external consultants, or project managers. **What Does the Implementation Process Look Like for Facility Management Software?** Facility management software implementation can vary significantly based on the number and type of facilities. A phased approach is recommended for multiple locations, while complex industrial facilities require a project management team and a clearly defined schedule. **When Should You Implement Facility Management Software?** For new facilities, the implementation of the software should be done before the company starts using the buildings. New facilities are rare, and most of the time, software needs to be deployed in existing locations, which usually have some kind of software or a mix of solutions for maintenance. In this case, facility management should be implemented when facilities are either closed for maintenance or during the idlest season. ### Facility Management Software Trends **IoT and digital twins** New technologies such as the internet of things can be used to connect facilities, making it easier to monitor multiple locations in real time.