Customer service has been absolutely amazing.

We have been assigned a project manager who was able to go through with us and have demos on how to use Flxpoint for our business needs.

We also embedded Flxpoint into the brain of our ERP and our custom site, and this would have been really difficult if it were not for their API team.

Our developers would request a ticket, and within 2 hours, Flxpoint would be on a Zoom with their API specialist and fix our issue. If the issue did not have a solution yet, they would add a solution to their next sprint to accommodate us and our needs as soon as possible. Review collected by and hosted on G2.com.

The only downside of Flxpoint is its learning curve.

You can do almost everything with it, but you have to learn the ropes as it is jam-packed with features.

There are a lot of features that even after 6 months of usage, I have yet to have learned them - but we also do not need them for our use case.

One thing that I would like to see them improve is the application speed when over 200,000 products are loaded with all their details. There is a noticeable change in speed when navigating the app. Review collected by and hosted on G2.com.

Connects well with BigCommerce and provides flexibility on how we interact with our suppliers. Review collected by and hosted on G2.com.

Improvements needed on the reporting and Quickbooks integration Review collected by and hosted on G2.com.

Flxpoint allows us to both aggregate our inventory from various distributors, but also manage fulfillment in the most cost effective manner. Review collected by and hosted on G2.com.

There are a few bulk tasks I would like to be able to do that are not available to the end user. In these cases we have to work through Flxpoint support which isn't too much of a problem as they are pretty responsive. Review collected by and hosted on G2.com.

The flexibility and the thousand of integrations they have Review collected by and hosted on G2.com.

The lack of workflows when using an API integrated Source Review collected by and hosted on G2.com.

Received great onboarding with Sebastiab Yepes.

I like the load speed on multi-variable filters. Review collected by and hosted on G2.com.

Nothing so far ....... we're doing well. Review collected by and hosted on G2.com.

Amazing customer support, including onboarding assistance, 24/7 customer support via live chat and email. My team and I were new to this type of platform FP support was always patient and helpful, they took the time to understand any problem, and why it was a problem for us - always giving bespoke help. Review collected by and hosted on G2.com.

Flxpoint is designed for high-volume sellers. As we used FP along with our custom system, we did not have the volume through FP to justify the cost, however, they have recently brought out a light program, which looks like a good fit for small-medium volume sellers. Review collected by and hosted on G2.com.

Easy to contact for help. Whether by email or conference call they are available Review collected by and hosted on G2.com.

Some of the features are not 100% intuitive and there can be some hang ups at times Review collected by and hosted on G2.com.

The onboarding and implentation process was so seamless and made simple by their excellent onboarding staff. It is a comprehensive software which was made simple to use, and intuitive for someone not necessarily tech savvy. Flxpoint has allowed me to completely streamline the fulfillment aspect of my business, and has allowed me to process more orders and work with more suppliers than I was ever able to. I use Flxpoint every day and they have an extremely responsive and helpful customer service team to handle any inquiries. Review collected by and hosted on G2.com.

Literally no downside. Their pricing is fair (low for what you get), support is awesome, it's a no brainer if you are in the market for a tool like this. Review collected by and hosted on G2.com.

They have turnkey integrations with vendors that allow us immediately pull in data about products and automatically sync with our selling channels Review collected by and hosted on G2.com.

Nothing. They are committed to our success and were generous with their time. Review collected by and hosted on G2.com.

They were able to be flexible to our integration needs and customized a integration solution for us with QuickBooks Desktop Review collected by and hosted on G2.com.

At times I get confused with the interface, but that's just because I am not in it enough. Review collected by and hosted on G2.com.