Verified User in Retail
AR
Verified User in Retail
Small-Business (50 or fewer emp.)
"Flxpoint is an integral part of our new systems success!"
5/5
What do you like best about Flxpoint?

Andrew and the entire support team always provide solutions to any issue! The Flxpoint development team is always working on improving or creating new features. If we need a custom feature, they have a suggestion intake form!

The automation and prioritization of product building are second to none!

They are adding new integrations or improving integrations for faster transaction times! Review collected by and hosted on G2.com.

What do you dislike about Flxpoint?

We are waiting for an integration with Quickbooks Canada! Review collected by and hosted on G2.com.

Verified User in Sporting Goods
AS
Verified User in Sporting Goods
Small-Business (50 or fewer emp.)
"Solid Platform, Amazing Support Team, Powerful Tools!"
5/5
What do you like best about Flxpoint?

Flxpoint is an amazingly powerful platform who gives you the ability to automate more parts of your business then you could ever imagine. The tools are intuitive, built on rules and "if this, then that" logic. We were able to automated complex supply chain problems with ease.

Our onboarding tech Adam has been AMAZING he is a rockstar.

And I have to call out Justin, Ryan two of the most knowledgeable techs I’ve had the pleasure of working with. Review collected by and hosted on G2.com.

What do you dislike about Flxpoint?

Only negative I can really call out is... there is a learning curve as is the case with all powerful software. I’m still learning about all of the features they packed into Flxpoint, but the more I learn the more powerful and easy it is to handle complex real-world problems. Review collected by and hosted on G2.com.

Verified User in Farming
AF
Verified User in Farming
Small-Business (50 or fewer emp.)
"Powerful Order Management"
4.5/5
What do you like best about Flxpoint?

FlxPoint has been a fabulous tool for order management. Our business is complex with many different suppliers, dropshipping partners, and multiple warehouses. The software's ability to intelligently split and route orders, and the many options for exports and connecting to locations, is a great time saver. FlxPoint has been willing to work with our business to develop integrations and improve features. During our nearly three years of use, we have seen a number of improvements, most importantly for us, FlxPoint's ability to manage fulfilling bundle skus to e-commerce channels. The mapping and rules are amazing once you learn to use them, and the listing management is pretty good as well, however, we have had trouble getting our staff comfortable using it as the interface is not as user-friendly as the channels themselves typically. Review collected by and hosted on G2.com.

What do you dislike about Flxpoint?

Because our inventory ships from so many locations, an inhibiting factor with FlxPoint is its inability to assign inventory to specific locations in Shopify. We have also had issues with software updates causing problems across our inventory or creating problems with large groups of orders. FlxPoint has always worked with us to correct any issues, but it is a concern when updates roll out. FlxPoint is not a robust inventory management tool when it comes to cost layers, but it does have quite a few basic features. Review collected by and hosted on G2.com.

Verified User in Consumer Goods
AC
Verified User in Consumer Goods
Small-Business (50 or fewer emp.)
"Versatile and Decent Platform"
4.5/5
What do you like best about Flxpoint?

It serves the great bridge between multiple channs and sources of both inventory and product details. The platform works seamlessly with Shopify, Shipstation, and few other channels. Great for having one hub across multiple different channels and storefronts. Review collected by and hosted on G2.com.

What do you dislike about Flxpoint?

Set up can be tricky and there are no ways to mass fix orders that didn't have the proper sku linked. There are some quality of life improvements that could be made to make it easier to correct errors on the back end. Review collected by and hosted on G2.com.

Michael M.
MM
Michael M.
Marketing Director
Small-Business (50 or fewer emp.)
"Terrific Solution for any Ecommerce Business"
5/5
What do you like best about Flxpoint?

Great Support! Sebastian Yepes has always been a great help when we needed support. Review collected by and hosted on G2.com.

What do you dislike about Flxpoint?

If I had to say anything it is just the learning curve but there support really fills that gap. Review collected by and hosted on G2.com.

Verified User in Retail
UR
Verified User in Retail
Small-Business (50 or fewer emp.)
"Effective tool, creative solutions, collaborative team"
4.5/5
What do you like best about Flxpoint?

Flxpoint acts as the order management and routing system for our omni channel retail business. We have a very complex business model with thousands of skus, hundreds of vendors, multiple shipping centers and several store locations.

Flxpoint spent many months coming up with creative solutions and workarounds to suit our very particular business needs. Big shout out to Justin Henson, who has been a superhero in helping us tailor the system to our business. We could not have done it without him and he continues to be an asset on our team. Review collected by and hosted on G2.com.

What do you dislike about Flxpoint?

We had a very tough time with onboarding and implementation due to the complexity of our business model. This was not a plug and play solution for us and I would not call it a simple program. It took us a good year to really learn how to use Flxpoint and have it flow seamlessly within our tech stack. However, I will say that their customer support team is very responsive and helpful. There are still challenges (inventory syncing issues, returns, etc), but they are actively partnering with us to address them. Review collected by and hosted on G2.com.

Lee C.
LC
Lee C.
Ecommerce Consultant
Mid-Market (51-1000 emp.)
"Great platform and support in helping us scale our business"
5/5
What do you like best about Flxpoint?

Robust feature set for accomplishing most anything for creating a dropship marketplace. Support and guidance on issues resolution or training is top notch. Great folks who are experts and highly responsive Review collected by and hosted on G2.com.

What do you dislike about Flxpoint?

Sometimes the UI is not as intuitive for issues resolution as it could be. Review collected by and hosted on G2.com.

KR
Kelsey R.
Mid-Market (51-1000 emp.)
"Platform of the Century!"
4.5/5
What do you like best about Flxpoint?

Flxpoint offers many different features that will amaze you! This has been so great for our business! Justin Henson has been so great to work with! Their support team is always available to assist with any questions, concerns, issues, etc. Review collected by and hosted on G2.com.

What do you dislike about Flxpoint?

We use Flxpoint for many different areas of our business but we primarily use this as an automation for our eBay stores. The only downfall is Flxpoint currently does not have the capabilities to create eBay listings. You create the eBay listings and Flxpoint manages them from there. I do know this is something they are working on to hopefully offer in the future. Review collected by and hosted on G2.com.

CS
Chrisitina S.
Owner
Small-Business (50 or fewer emp.)
"The Support is Top-Tier"
5/5
What do you like best about Flxpoint?

The sales and support teams have been wonderful. We had a lot going on, and I am a novice at the task at hand, so we couldn't have launched our business without them. We're growing, adding channels, and looking forward to working with them long term. Review collected by and hosted on G2.com.

What do you dislike about Flxpoint?

As someone who is learning about data, integrations and e-commerce in general, more dedicated tutorials would have been helpful for me. But support had me covered! Review collected by and hosted on G2.com.

Verified User in Retail
AR
Verified User in Retail
Small-Business (50 or fewer emp.)
"Customer Support"
5/5
What do you like best about Flxpoint?

The tech support goes above and beyond to find an answer or a fix. They are very knowledgeable of the integrations and the products in general. The integrage with almost any supplier. They have many more features than we had in the past with other integrators. We use our account all day every day. The system implements very easily and it's very user friendly. Overall we are very happy with Flxpoint. Review collected by and hosted on G2.com.

What do you dislike about Flxpoint?

They can do a whole lot of customizations and many more than the competitors but can't do everything so this would really be the only negative thing I can say about them. Review collected by and hosted on G2.com.