SO
Sebastian O.
Website Administrator
Small-Business (50 or fewer emp.)
"Dedicated Support"
5/5
What do you like best about Flxpoint?

Fast and very helpful support team! Shoutout to Adam Buchanan, thank you for all your help!

After initial setup Flxpoint becomes an integral part of my daily workflow for maintaining inventory quantities, publishing products to our site from our distributor inventory feeds, and drop ship order routing. Review collected by and hosted on G2.com.

What do you dislike about Flxpoint?

There is a bit of a learning curve but that is where Flxpoint support comes in to save the day! Review collected by and hosted on G2.com.

Dyanne G.
DG
Dyanne G.
Vice President
Mid-Market (51-1000 emp.)
"Great Support Team"
4.5/5
What do you like best about Flxpoint?

The Flxpoint support team is very helpful and quick to respond. Li Omabao and Ryan Garcia were the best, they were extremely helpful in setting up and navigating the solution as well as educating the team on best practices. We had some delays, but the team pulled together to ensure we successfully met our scheduled launch date. We have a basic set up and find the system intuitive and easy to use. Review collected by and hosted on G2.com.

What do you dislike about Flxpoint?

The initial set up took longer than expected given the coordination across multiple parties. Review collected by and hosted on G2.com.

Myles B.
MB
Myles B.
CEO/Owner
Small-Business (50 or fewer emp.)
"Flxpoint Support"
5/5
What do you like best about Flxpoint?

The whole support team, especially Adam, Mike, and Andrew, have been extremely helpful whenever I have had issues. Review collected by and hosted on G2.com.

What do you dislike about Flxpoint?

This is more personally be don't feel like the onboarding process was worth the money, especially when you can just schedule a call anytime for free. Review collected by and hosted on G2.com.

Chris .
C
Chris .
Head of Growth
Small-Business (50 or fewer emp.)
"Powerful Automation Platform with Excellent Support Team!"
5/5
What do you like best about Flxpoint?

Flxpoint has been a game changer for our business. Without this service, we wouldn't be able to integrate product feeds onto our website, nor would we be able to automate the process of passing orders to our distributor. It also handles the full order lifecycle, right through to order completion within our commerce platform. The automation tools are incredibly flexible, offering "if this, then that" rules that make complex processes run smoothly. Our onboarding with Adam was fantastic he’s a rockstar. I also want to mention how helpful Justin has been. They know how powerful their platform is and take the time to explain each value at your pace. If you can think it there is a way. Review collected by and hosted on G2.com.

What do you dislike about Flxpoint?

As with any powerful platform, there’s a learning curve when it comes to mastering all the features, especially for someone who isn’t used to handling advanced automation tools. But the more time I invest in learning it, the easier it becomes to manage real world supply chain issues with confidence. Plus support is just an email or zoom away. Review collected by and hosted on G2.com.

AP
Asher P.
CEO
Small-Business (50 or fewer emp.)
"Flxpoint for Vendor and Seller side connections"
4.5/5
What do you like best about Flxpoint?

We’ve been using the Flxpoint for two years, and it has proven to be a reliable workhorse. It handles a variety of tasks effortlessly, making it an essential part of our daily operations. The build quality is excellent, and it’s designed to last, which has been evident over the time we've had it. However, the initial setup does require some patience, as it’s not the quickest to configure. But once you get past that, it performs consistently and smoothly. Overall, the Flxpoint is a solid investment for anyone in need of a durable, versatile tool. Review collected by and hosted on G2.com.

What do you dislike about Flxpoint?

However, the initial setup does require some patience, as it’s not the quickest to configure. Review collected by and hosted on G2.com.

Mark H.
MH
Mark H.
Logistics Manager
Small-Business (50 or fewer emp.)
"Effective Order Routing for Distributed Fulfillment"
4.5/5
What do you like best about Flxpoint?

We were shipping well over 20,000 orders a month and were manually distributing them to our various fulfillment sites with their various software requirements/limitations. This used to require 2-6 hours of work every day-- Flxpoint has saved us an immense amount of time, not only in daily work, but also in the implementation! We were able to get everything set up in about 6-7 weeks without any additional outside vendors. Big thank you to our Product Specialist Justin for helping orchestrate all that. The support is also friendly and helpful. Ultimately we were able to make the switch to Flxpoint with minimal issues while still meeting our KPI goals! Review collected by and hosted on G2.com.

What do you dislike about Flxpoint?

The software feels somewhat new, like it is still building out alot of features. It can also be difficult to keep track of active open issues with the company as well. Review collected by and hosted on G2.com.

Verified User in Consumer Goods
IC
Verified User in Consumer Goods
Small-Business (50 or fewer emp.)
"Great tech, even better people"
4.5/5
What do you like best about Flxpoint?

Hands-down, the best part of Flxpoint is the support. It's shocking to find a fully supported platform in 2024 where I can just book a call with their team on a whim. Having Justin Henson as our Onboarding Specialist also added depth to our bench in a way we could not have survived without!

Here's the thing - you definitely want/need the Pro version. There are so many features you get, but the best part is the change to the user interface. It's so much more functional! It won't take long to become a power user and you'll understand the platform better on Pro. You will find it easier to integrate, easier to implement, and easier to use. Review collected by and hosted on G2.com.

What do you dislike about Flxpoint?

Flxpoint is bridging and incredible gap for dropshippers, and that's hard when so many people have so many different perspectives on how to do the accounting. So far, the accounting model is the weakest part of Flxpoint. This means it can be hard to place in the tech stack when you have a full-scale ERP. My best advice is to just talk witht their implementation team since they WILL have solved your problem before, just maybe not like you were expecting! Review collected by and hosted on G2.com.

JB
Jessica B.
Manager & Logistics Supervisor
Small-Business (50 or fewer emp.)
"The order & inventory integrated software we needed to level up our store & business!"
4.5/5
What do you like best about Flxpoint?

Flxpoint is part of our daily operations for automated and speedy order processing in our morning and noon batches, and in the afternoon for order invoicing and shipping information and inventory update syncing, allwowing us to streamline our workflow and increase our order bandwith to grow our business.

It has allowed us to integrate our selling channels to receive orders and process them quickly in our own warehouse system, as well as by automating and routing orders with our Dropship Vendors. This software also synchronizes inventory for seamless and automated real-time inventory updates across all our marketplaces and notifies of order fulfillment and inventory issues, making them quickly identifiable for resolution.

We also receive great customer service and renewal incentives that help with the price. This software is a worthwhile investment for a growing company seeking syncing their channels and streamlining their order processing and product management workflows. Review collected by and hosted on G2.com.

What do you dislike about Flxpoint?

FLXPOINT does have a bit of a learning curve, and is aimed at high-volume order businesses. They do help you get set up and familiar with the platform.

Setup requires some initial time investment for programming and configuration, however Flxpoint's dedicated team takes care of it and provides great support afterwards, regardless of the situation.

We do wish more Channel options were available at our rank to allow us to integrate more channels, in exchange for order volume. Review collected by and hosted on G2.com.

LB
Livio B.
Marketplace administrator
Mid-Market (51-1000 emp.)
"Great company to partner up with"
5/5
What do you like best about Flxpoint?

Flxpoint has made the once-complicated process of syncing inventory, orders, and suppliers incredibly straightforward.

Throughout our onboarding process, Sebastian was prompt in his responses and took the time to explain complex technical processes in easy-to-understand terms. He’s patient, professional, and genuinely cares about helping his clients succeed. Review collected by and hosted on G2.com.

What do you dislike about Flxpoint?

Customers need to make sure that they verify marketplace listings after they get published. Flxpoint works great but human verification will make the whole process more reliable. Review collected by and hosted on G2.com.

Christie C.
CC
Christie C.
eCommerce Manager
Small-Business (50 or fewer emp.)
"FlxPoint has transformed our eCommerce operations, driving new levels of growth and expansion."
5/5
What do you like best about Flxpoint?

FlxPoint empowers us to list an extensive range of products, maintain accurate inventory updates, and manage pricing seamlessly through automation. This streamlined approach has significantly accelerated our growth and efficiency. Review collected by and hosted on G2.com.

What do you dislike about Flxpoint?

We look forward to seeing enhancements in FlxPoint's dashboard and reporting features. Review collected by and hosted on G2.com.