# Best Workflow Management Software *By [Bijou Barry](https://research.g2.com/insights/author/bijou-barry)* Workflow management software helps companies define, manage, and automate sequences of business tasks and activities, improving employee productivity, optimizing resource utilization, and increasing cross-team collaboration. It is primarily used by managers to structure inter- and intra-departmental business flows. ### Core Capabilities of Workflow Management Software To qualify for inclusion in the Workflow Management category, a product must: - Allow for the creation of logical rules and rule management - Provide drag-and-drop features to create workflows - Enable automation of tasks external to the workflow management software - Manage dependencies between tasks and workflows - Alert and notify users or managers based on predefined rules - Allow users to create forms ### Common Use Cases for Workflow Management Software Workflow management software is used primarily by managers to streamline operations across departments. Common use cases include: - Automating approval chains and task routing - Managing interdepartmental handoffs and dependencies - Standardizing repeatable processes for SMBs with moderate operational complexity ### How Workflow Management Software Differs from Other Tools Workflow management software is a lighter alternative to [business process management software](https://www.g2.com/categories/business-process-management), making it better suited for SMBs with low-to-medium operational complexity. Unlike [project management software](https://www.g2.com/categories/project-management), it does not manage discrete projects or tasks, but enables process automation through integrations with tools like [CRM software](https://www.g2.com/categories/crm). ### Insights from G2 on Workflow Management Software Based on category trends on G2, the drag-and-drop interface and rule-based automation stand out as standout features. Teams consistently note gains in cross-departmental efficiency and reduced manual work as core benefits. ## Top Workflow Management Software at a Glance | # | Product | Rating | Best For | What Users Say | |---|---------|--------|----------|----------------| | 1 | [Slack](https://www.g2.com/products/slack/reviews) | 4.5/5.0 (37,451 reviews) | Real-time team coordination with workflow automation | "[Intuitive Real-Time Collaboration with Powerful Integrations](https://www.g2.com/survey_responses/slack-review-13112760)" | | 2 | [Asana](https://www.g2.com/products/asana/reviews) | 4.4/5.0 (13,239 reviews) | Multi-team project visibility with task multi-homing | "[Asana Keeps Me Organized—Fast, Fair-Priced, and Great Support](https://www.g2.com/survey_responses/asana-review-13108618)" | | 3 | [Smartsheet](https://www.g2.com/products/smartsheet/reviews) | 4.4/5.0 (22,166 reviews) | Spreadsheet-native project tracking with cross-team automation | "[Turns Scattered Workflows Into a Clear, Trackable System](https://www.g2.com/survey_responses/smartsheet-review-13093527)" | | 4 | [monday AI Work Platform](https://www.g2.com/products/monday-com/reviews) | 4.7/5.0 (16,484 reviews) | Visual project boards with cross-team automations | "[Cross-Department Work Visible & Trackable A Strong Tool for Team Accountability One Shared Place](https://www.g2.com/survey_responses/monday-ai-work-platform-review-13087738)" | | 5 | [ClickUp](https://www.g2.com/products/clickup/reviews) | 4.6/5.0 (12,613 reviews) | Visual task workflows with AI-powered automation | "[ClickUp Keeps Projects Organized—AI Super Agents Save Time on Copywriting](https://www.g2.com/survey_responses/clickup-review-13120835)" | | 6 | [Zapier](https://www.g2.com/products/zapier/reviews) | 4.5/5.0 (2,062 reviews) | — | "[Zapier has changed a lot recently!](https://www.g2.com/survey_responses/zapier-review-12997643)" | | 7 | [Karbon](https://www.g2.com/products/karbon-2025-03-03/reviews) | 4.8/5.0 (889 reviews) | Email-integrated workflow for accounting firms | "[Work Tickets and Stanford Tax Integration Streamlined Our Tax Season](https://www.g2.com/survey_responses/karbon-review-13078559)" | | 8 | [MuleSoft Automation](https://www.g2.com/products/mulesoft-automation/reviews) | 4.4/5.0 (45 reviews) | API-led integration workflows across legacy and modern systems | "[Intelligent Document Processing Makes MuleSoft Automation Shine](https://www.g2.com/survey_responses/mulesoft-automation-review-12880093)" | | 9 | [Kintone](https://www.g2.com/products/kintone/reviews) | 4.6/5.0 (262 reviews) | Custom no-code databases replacing spreadsheets | "[Highly Customizable and User-Friendly Data Management for Unique Workflows](https://www.g2.com/survey_responses/kintone-review-12613315)" | | 10 | [Jotform Workflows](https://www.g2.com/products/jotform-workflows/reviews) | 4.5/5.0 (561 reviews) | Multi-step approval flows with conditional routing | "[Intuitive Tool for Faster Candidate Email Updates](https://www.g2.com/survey_responses/jotform-workflows-review-12956925)" | --- ## What Are the Most Common Questions About Workflow Management Software? *AI-generated · Last updated: May 26, 2026* ### Which Workflow Management platforms offer strong integration with existing business tools and workflows? Based on G2 reviews, buyers in workflow management most often praise products that connect tasks, communication, documents, and external systems without forcing teams into disconnected handoffs. According to verified users, [Slack](https://www.g2.com/products/slack) is often described as a central hub for alerts, approvals, and integrations with tools like Jira, GitHub, Google Workspace, and HubSpot. G2 reviewers mention [Asana](https://www.g2.com/products/asana) for linking project work with Google Drive, Outlook, Slack, and workflow automations, while [Smartsheet](https://www.g2.com/products/smartsheet) stands out for forms, dashboards, reporting, and connections to Jira and broader workstreams. Reviews consistently tie integration strength to lower context switching and faster coordination across teams. ### What most trusted Workflow Management by operations and technology leaders based on user reviews? Based on G2 reviews, trust in workflow management software is usually tied to consistency, visibility, and how well the platform supports real day-to-day execution. According to verified users, operations and technology teams frequently describe [Slack](https://www.g2.com/products/slack) as a trusted workspace because it centralizes communication, alerts, approvals, and cross-functional coordination without relying on long email chains. G2 reviewers mention dependable collaboration, fast information sharing, and strong support for engineering, incident response, and distributed teamwork. Across the recent review set, Slack appears most often in use cases tied to operational reliability, internal alignment, and workflow continuity, making it the clearest trust signal in this category data. **Here are some of the top-rated products on G2:** - [Slack](https://www.g2.com/products/slack) – centralizes team communication, tool alerts, approvals, and cross-functional project coordination ### What highest rated Workflow Management for mid-market organizations seeking balance between cost and capability? Based on G2 reviews, mid-market buyers looking for a balance of capability and operational fit often focus on products that combine visibility, automation, and manageable complexity. According to verified users, [Asana](https://www.g2.com/products/asana) is frequently valued for giving teams project visibility, task ownership, dashboards, and automations in one place, while still supporting cross-functional collaboration. G2 reviewers mention that it helps reduce scattered communication, improves accountability, and gives managers a clearer view of workloads and deadlines. Reviews also note a learning curve and some plan-based feature limits, but the overall feedback suggests strong value for growing teams that need structure without taking on overly heavy implementation demands. ### What most stable and reliable Workflow Management systems with strong uptime record and proven support? Based on G2 reviews, reliability in workflow management is most often reflected in comments about consistent day-to-day performance, dependable access, and responsive support when teams need help. According to verified users, [Slack](https://www.g2.com/products/slack) is repeatedly described as stable for daily communication and workflow coordination, with reviewers calling out reliable performance across departments and time zones. G2 reviewers also mention [Asana](https://www.g2.com/products/asana) for keeping projects, ownership, and deadlines visible in one place, and [monday Work Management](https://www.g2.com/products/monday-com) for helping teams centralize work and maintain transparency across active projects. Across reviews, support quality and ease of ongoing use are recurring signals of long-term reliability. **Here are some of the top-rated products on G2:** - [Slack](https://www.g2.com/products/slack) – supports real-time team coordination, searchable history, and reliable cross-functional communication - [Asana](https://www.g2.com/products/asana) – helps teams manage task ownership, project visibility, and deadline tracking in one workspace - [monday Work Management](https://www.g2.com/products/monday-com) – centralizes project tracking, transparency, and team collaboration across departments ### Comparing Workflow Management vendors on implementation timeline, customer support quality, and user feedback? Based on G2 reviews, workflow management buyers most often compare vendors on how quickly teams can get started, how responsive support is during rollout, and whether users can become productive without a long ramp. According to verified users, [Asana](https://www.g2.com/products/asana) is often described as straightforward to launch, with helpful onboarding resources and strong visibility once configured. G2 reviewers mention [Smartsheet](https://www.g2.com/products/smartsheet) for easy familiarity and fast adoption, especially for spreadsheet-oriented teams, though advanced setups may require more effort. Reviews of [monday Work Management](https://www.g2.com/products/monday-com) highlight easy setup, flexible boards, and generally positive support experiences. Overall, user feedback suggests implementation success depends on simplicity, training quality, and support responsiveness. ### What top Workflow Management solutions that reduce manual work and improve team collaboration effectiveness? Based on G2 reviews, the strongest workflow management solutions in this area are the ones that replace manual follow-ups, scattered updates, and repetitive status checks with centralized workspaces and automation. According to verified users, [Asana](https://www.g2.com/products/asana) is often praised for reducing manual coordination through task ownership, timelines, reminders, and automation. G2 reviewers mention [Smartsheet](https://www.g2.com/products/smartsheet) for automating reminders, approvals, and reporting while giving teams a shared place to track changing work. [Slack](https://www.g2.com/products/slack) also appears frequently in reviews about cutting context switching through channels, integrations, and quick coordination. Together, these patterns show that buyers value tools that turn fragmented work into visible, shared, actionable processes. **Here are some of the top-rated products on G2:** - [Asana](https://www.g2.com/products/asana) – organizes ownership, deadlines, and automations to reduce manual follow-up across teams - [Smartsheet](https://www.g2.com/products/smartsheet) – automates reminders, approvals, and reporting for structured collaboration and tracking - [Slack](https://www.g2.com/products/slack) – improves collaboration through shared channels, integrations, and real-time coordination ### What are the best Workflow Management platforms for organizations seeking rapid deployment and adoption? Based on G2 reviews, organizations seeking rapid deployment and adoption tend to favor tools that are intuitive, require minimal formal training, and fit naturally into existing work habits. According to verified users, [monday Work Management](https://www.g2.com/products/monday-com) is often highlighted for quick setup, visual boards, and flexible views that help teams get productive fast. G2 reviewers mention [Smartsheet](https://www.g2.com/products/smartsheet) as easy to understand because of its familiar spreadsheet-style structure, while [Asana](https://www.g2.com/products/asana) is frequently noted for straightforward onboarding and fast clarity around ownership and deadlines. Across the review data, rapid adoption is consistently linked to clean interfaces, simple setup, and minimal dependence on technical resources. **Here are some of the top-rated products on G2:** - [monday Work Management](https://www.g2.com/products/monday-com) – supports quick team rollout with visual boards, customizable workflows, and easy onboarding - [Smartsheet](https://www.g2.com/products/smartsheet) – offers spreadsheet-like familiarity that helps teams adopt workflows quickly - [Asana](https://www.g2.com/products/asana) – helps teams launch organized task tracking and collaboration with minimal ramp time ### Which Workflow Management platforms minimize adoption resistance and team pushback during full rollout? Based on G2 reviews, platforms that minimize rollout resistance are usually the ones users describe as intuitive, lightweight, and easy to understand without heavy training. According to verified users, [monday Work Management](https://www.g2.com/products/monday-com) is often praised for a user-friendly interface and visual structure that helps different teams get aligned quickly. G2 reviewers mention [Basecamp](https://www.g2.com/products/basecamp) for its simplicity and low-friction adoption, especially when teams want to avoid overly complex tools. [Slack](https://www.g2.com/products/slack) also appears in reviews as a natural hub for communication and coordination that reduces resistance by fitting existing work styles. The most common adoption theme is simple: clear layout, fast onboarding, and less operational friction. ### Workflow Management software delivering measurable ROI and clear efficiency gains within first 90 days? Based on G2 reviews, early ROI for workflow management software is most often described in terms of hours saved, reduced manual coordination, and clearer visibility into work rather than formal financial metrics. According to verified users, [Smartsheet](https://www.g2.com/products/smartsheet) is repeatedly linked to operational efficiency through automation, dashboards, reminders, and centralized tracking. G2 reviewers mention [Asana](https://www.g2.com/products/asana) for improving accountability, reducing status meetings, and making project ownership clearer quickly after rollout. Reviews of [monday Work Management](https://www.g2.com/products/monday-com) also point to stronger organization, transparency, and less follow-up overhead. Across products, the clearest first-wave gains come from fewer manual steps and faster team coordination. ### What easiest to deploy Workflow Management systems with minimal training requirements and fast user adoption? Based on G2 reviews, the easiest workflow management systems to deploy are the ones users can understand quickly without relying on formal training or technical setup. According to verified users, [Basecamp](https://www.g2.com/products/basecamp) stands out for its simplicity, straightforward project structure, and low-friction onboarding, especially for teams that want quick clarity around tasks and communication. G2 reviewers mention [monday Work Management](https://www.g2.com/products/monday-com) for visual ease of use and fast team ramp-up, while [Smartsheet](https://www.g2.com/products/smartsheet) is often described as familiar and easy to learn because of its spreadsheet-like feel. Review themes consistently show that simple interfaces and clear workflows drive faster adoption. ## G2 Grid® for Workflow Management Software ![G2 Grid® for Workflow Management Software plotting products by satisfaction and market presence](https://www.g2.com/categories/workflow-management/grids.png?focus%5B%5D=3437&focus%5B%5D=278&focus%5B%5D=530&focus%5B%5D=16194&focus%5B%5D=25675&focus%5B%5D=2629&focus%5B%5D=160897&focus%5B%5D=36425) Highlighted products: Slack, Asana, Smartsheet, monday AI Work Platform, ClickUp, Zapier, MuleSoft Automation, and Karbon. Underlying data: [Grid® JSON](https://www.g2.com/categories/workflow-management/grids.json?focus%5B%5D=slack&focus%5B%5D=asana&focus%5B%5D=smartsheet&focus%5B%5D=monday-com&focus%5B%5D=clickup&focus%5B%5D=zapier&focus%5B%5D=mulesoft-automation&focus%5B%5D=karbon-2025-03-03) ## How Many Workflow Management Software Products Does G2 Track? **Total Products under this Category:** 376 ### Category Stats (Jul 2026) - **Average Rating**: 4.54/5 The average rating of products in this category, based on all submitted ratings - **Top Trending Product**: HighGear (+1.06%) - Among all products in this category, HighGear recorded the largest rating increase compared to last month *Last updated: July 17, 2026* ## How Does G2 Rank Workflow Management Software Products? **Why You Can Trust G2's Software Rankings:** - 30 Analysts and Data Experts - 143,600+ Authentic Reviews - 376+ Products - Unbiased Rankings G2's software rankings are built on verified user reviews, rigorous moderation, and a consistent research methodology maintained by a team of analysts and data experts. Each product is measured using the same transparent criteria, with no paid placement or vendor influence. While reviews reflect real user experiences, which can be subjective, they offer valuable insight into how software performs in the hands of professionals. Together, these inputs power the G2 Score, a standardized way to compare tools within every category. ## Which Workflow Management Software Is Best for Your Use Case? - **Leader:** [Slack](https://www.g2.com/products/slack/reviews) - **Highest Performer:** [Quixy](https://www.g2.com/products/quixy/reviews) - **Easiest to Use:** [Slack](https://www.g2.com/products/slack/reviews) - **Top Trending:** [morningmate](https://www.g2.com/products/morningmate/reviews) - **Best Free Software:** [Smartsheet](https://www.g2.com/products/smartsheet/reviews) --- **Sponsored** ### Moxo Moxo is the AI orchestration platform built for business operations teams. From manual coordination to intelligent orchestration, Moxo transforms the way organizations run complex processes. The old way relies on scattered emails and manual follow-ups; the Moxo way keeps every step clear, connected, and accountable. We put human actions and decisions at the center of workflows, while AI and automation clear the manual work behind the scenes. By connecting people, systems, and AI, Moxo drives the right actions, from the right people, at the right time —whether it’s client onboarding, multi-party approvals, or ongoing account management. Business teams can eliminate bottlenecks, reduce drop-offs, and keep critical milestones moving forward. Trusted by leading global enterprises across financial services, consulting, legal, and healthcare, Moxo is the smarter way to orchestrate mission-critical workflows with confidence. [Visit website](https://www.g2.com/external_clickthroughs/record?secure%5Bad_program%5D=paid_promo&secure%5Bad_slot%5D=category_product_list&secure%5Bcategory_id%5D=1698&secure%5Bchosen_at%5D=2026-07-17T23%3A12%3A02Z&secure%5Bmedium%5D=sponsored&secure%5Bprioritized%5D=false&secure%5Bproduct_id%5D=16700&secure%5Bresource_id%5D=1698&secure%5Bresource_type%5D=Category&secure%5Bsource_type%5D=category_page&secure%5Bsource_url%5D=https%3A%2F%2Fwww.g2.com%2Fcategories%2Fworkflow-management%3Fopen_modal_url%3D%252Fproducts%252Ffluix-fluix%252Fwishlists%253Fhost_path%253D%25252Fcategories%25252Fworkflow-management%2526source%253Dcategory&secure%5Btoken%5D=d1e685d4d2bc80ed7ac21454bf59e66e9a20829ea89209a902e653061f55fc27&secure%5Burl%5D=https%3A%2F%2Fwww.moxo.com%2Fproduct%2Foverview&secure%5Burl_type%5D=paid_promos) --- ## What Are the Top-Rated Workflow Management Software Products in 2026? ### 1. [Slack](https://www.g2.com/products/slack/reviews) Slack is your single workspace that connects you with the people and tools you work with everyday, no matter where you are or what you do. With Slack you get real-time messaging through calls and chat, a searchable record of all your files and conversations, and integrations with a growing number of handy bots and apps. Now everyone can finally be on the same page and get their work done. Slack: It’s where work happens. **Average Rating:** 4.5/5.0 **Total Reviews:** 37,451 **How Do G2 Users Rate Slack?** - **Has the product been a good partner in doing business?:** 9.1/10 (Category avg: 9.1/10) - **Activities:** 9.1/10 (Category avg: 8.9/10) - **Flows:** 8.9/10 (Category avg: 8.8/10) - **Integration:** 8.9/10 (Category avg: 8.4/10) **Who Is the Company Behind Slack?** - **Seller:** [Salesforce](https://www.g2.com/sellers/salesforce) - **Company Website:** https://www.salesforce.com/ - **Year Founded:** 1999 - **HQ Location:** San Francisco, CA - **Twitter:** @salesforce (579,511 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/3185/ (83,223 employees on LinkedIn®) **Who Uses This Product?** - **Who Uses This:** Software Engineer, Project Manager - **Top Industries:** Computer Software, Information Technology and Services - **Company Size:** 41% Small-Business, 41% Mid-Market #### What Are Slack's Pros and Cons? **Pros:** - Ease of Use (3483 reviews) - Team Collaboration (3031 reviews) - Communication (2876 reviews) - Integrations (2145 reviews) - Features (1937 reviews) **Cons:** - Notification Issues (1114 reviews) - Missing Features (905 reviews) - Limited Features (733 reviews) - Overwhelming Experience (728 reviews) - Channel Management (665 reviews) ### What Do G2 Reviewers Say About Slack? *AI-generated summary from verified user reviews* **Pros:** - Users find Slack incredibly **easy to use** , promoting seamless collaboration and integration within their daily workflow. - Users appreciate the **effective team collaboration** features in Slack, facilitating organized communication and task management. - Users love the **efficient communication** with teams across time zones, enabling quick responses and effective collaboration. - Users appreciate the **extensive integrations** of Slack, enhancing collaboration and allowing seamless automation across platforms. - Users value the **feature-rich organization** of Slack, enhancing team communication with categorized channels and seamless integrations. **Cons:** - Users experience **notification issues** with Slack, leading to missed important messages and overwhelming alerts from numerous channels. - Users express concern over **missing features** , particularly with organization and search functionality in Slack. - Users express frustration over Slack's **limited features** , particularly regarding message history and organization tools. - Users find the **overwhelming notifications** and message management in Slack stressful, impacting team communication and efficiency. - Users find the **channel management overwhelming** with too many notifications, limited message history, and missed replies. #### What Are Recent G2 Reviews of Slack? **"[Simple, Seamless AI Integration That Delivers Everything I Wanted](https://www.g2.com/survey_responses/slack-review-12797798)"** **Rating:** 5.0/5.0 stars *— Marwan G.* [Read full review](https://www.g2.com/survey_responses/slack-review-12797798) --- **"[Intuitive Real-Time Collaboration with Powerful Integrations](https://www.g2.com/survey_responses/slack-review-13112760)"** **Rating:** 5.0/5.0 stars *— Subash Chandra Bose P.* [Read full review](https://www.g2.com/survey_responses/slack-review-13112760) --- #### What Are G2 Users Discussing About Slack? - [What integrations have you found most effective for streamlining communication in Slack?](https://www.g2.com/discussions/what-integrations-have-you-found-most-effective-for-streamlining-communication-in-slack) - 20 comments, 4 upvotes - [What is Slack used for?](https://www.g2.com/discussions/what-is-slack-used-for) - 22 comments, 7 upvotes - [Is Slack a good tool?](https://www.g2.com/discussions/is-slack-a-good-tool) - 20 comments, 23 upvotes - [What is unique about slack?](https://www.g2.com/discussions/what-is-unique-about-slack) - 11 comments, 4 upvotes - [What does slack software do?](https://www.g2.com/discussions/what-does-slack-software-do) - 29 comments, 1 upvote ### 2. [Asana](https://www.g2.com/products/asana/reviews) Asana is a leading work management platform for human + AI collaboration. Over 170,000 customers like Accenture, Amazon, Anthropic, and Suzuki rely on Asana to align teams and accelerate organizational impact. Whether it’s managing strategic initiatives, cross-functional programs, or company-wide goals, Asana helps organizations bring clarity to complexity—turning plans into action with AI working alongside teams every step of the way. To learn more, visit www.asana.com. **Average Rating:** 4.4/5.0 **Total Reviews:** 13,239 **How Do G2 Users Rate Asana?** - **Has the product been a good partner in doing business?:** 8.7/10 (Category avg: 9.1/10) - **Activities:** 8.7/10 (Category avg: 8.9/10) - **Flows:** 8.6/10 (Category avg: 8.8/10) - **Integration:** 8.0/10 (Category avg: 8.4/10) **Who Is the Company Behind Asana?** - **Seller:** [Asana](https://www.g2.com/sellers/asana) - **Company Website:** https://asana.com - **Year Founded:** 2008 - **HQ Location:** San Francisco, CA - **Twitter:** @Asana (119,913 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/807257/ (4,369 employees on LinkedIn®) **Who Uses This Product?** - **Who Uses This:** Project Manager, Owner - **Top Industries:** Marketing and Advertising, Information Technology and Services - **Company Size:** 57% Small-Business, 31% Mid-Market #### What Are Asana's Pros and Cons? **Pros:** - Ease of Use (1382 reviews) - Task Management (1379 reviews) - Project Management (1248 reviews) - Team Collaboration (1113 reviews) - Task Tracking (1027 reviews) **Cons:** - Missing Features (562 reviews) - Learning Curve (555 reviews) - Limited Features (498 reviews) - Not Intuitive (360 reviews) - Task Management (351 reviews) ### What Do G2 Reviewers Say About Asana? *AI-generated summary from verified user reviews* **Pros:** - Users find Asana to have a **user-friendly interface** that enhances collaboration and simplifies task management effectively. - Users appreciate **effective task management** with Asana, enhancing collaboration and helping avoid burnout in daily activities. - Users appreciate the **workflow features** of Asana, finding it user-friendly and effective for project management and team collaboration. - Users value the **effective team collaboration** features of Asana, enhancing project connections and overall workflow management. - Users value the **user-friendly task tracking** in Asana, which simplifies managing deadlines and enhances overall productivity. **Cons:** - Users express frustration over the **missing features** like time tracking and duplicating rules within projects. - Users find the **learning curve steep** due to unclear guidelines and complex functionalities, hindering effective use. - Users feel that Asana has **limited features** available without a costly upgrade and a tough learning curve. - Users find the **UI not intuitive** , making navigation and task management more cumbersome than necessary. - Users find the **search functionality lacking** , making it difficult to efficiently locate projects and tasks. #### What Are Recent G2 Reviews of Asana? **"[Asana Keeps Me Organized—Fast, Fair-Priced, and Great Support](https://www.g2.com/survey_responses/asana-review-13108618)"** **Rating:** 5.0/5.0 stars *— Sarah M.* [Read full review](https://www.g2.com/survey_responses/asana-review-13108618) --- **"[Seamless Project Management and Team Alignment](https://www.g2.com/survey_responses/asana-review-13096463)"** **Rating:** 5.0/5.0 stars *— Ish M.* [Read full review](https://www.g2.com/survey_responses/asana-review-13096463) --- #### What Are G2 Users Discussing About Asana? - [How does Asana help organizations track OKRs and strategic goals?](https://www.g2.com/discussions/how-does-asana-help-organizations-track-okrs-and-strategic-goals) - 1 comment, 2 upvotes - [What apps and tools does Asana integrate with?](https://www.g2.com/discussions/what-apps-and-tools-does-asana-integrate-with) - 1 comment, 2 upvotes - [How does Asana use AI to help teams manage work?](https://www.g2.com/discussions/how-does-asana-use-ai-to-help-teams-manage-work) - 1 comment, 2 upvotes - [What makes Asana different from other project management and work management tools?](https://www.g2.com/discussions/what-makes-asana-different-from-other-project-management-and-work-management-tools) - 1 comment, 2 upvotes - [Is Asana worth it?](https://www.g2.com/discussions/is-asana-worth-it) - 13 comments, 18 upvotes ### 3. [Smartsheet](https://www.g2.com/products/smartsheet/reviews) Smartsheet is an Intelligent Work Management Platform that revolutionizes how you manage projects, portfolios, and processes. The Smartsheet AI-powered platform delivers adaptability, sophisticated experiences, and enterprise-grade rigor to support work across industries — from service delivery to construction, clinical trials, and marketing campaigns. Designed to meet demanding requirements, it helps organizations drive efficiency, accelerate innovation, and stay competitive. Over 85% of Fortune 500 companies trust Smartsheet to align their resources to improve efficiency, agility, and collaboration in today’s ever-changing world of work. **Average Rating:** 4.4/5.0 **Total Reviews:** 22,166 **How Do G2 Users Rate Smartsheet?** - **Has the product been a good partner in doing business?:** 8.6/10 (Category avg: 9.1/10) - **Activities:** 8.3/10 (Category avg: 8.9/10) - **Flows:** 8.5/10 (Category avg: 8.8/10) - **Integration:** 7.5/10 (Category avg: 8.4/10) **Who Is the Company Behind Smartsheet?** - **Seller:** [Smartsheet](https://www.g2.com/sellers/smartsheet) - **Company Website:** https://www.smartsheet.com/ - **Year Founded:** 2005 - **HQ Location:** Bellevue, WA - **Twitter:** @Smartsheet (26,366 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/167700/ (4,022 employees on LinkedIn®) **Who Uses This Product?** - **Who Uses This:** Project Manager, Senior Project Manager - **Top Industries:** Information Technology and Services, Construction - **Company Size:** 41% Mid-Market, 34% Small-Business #### What Are Smartsheet's Pros and Cons? **Pros:** - Ease of Use (2360 reviews) - Project Management (1666 reviews) - Team Collaboration (1516 reviews) - Automation (1235 reviews) - Project Tracking (1229 reviews) **Cons:** - Learning Curve (1183 reviews) - Missing Features (899 reviews) - Not Intuitive (842 reviews) - Limited Features (739 reviews) - Limited Customization (554 reviews) ### What Do G2 Reviewers Say About Smartsheet? *AI-generated summary from verified user reviews* **Pros:** - Users commend the **ease of use** of Smartsheet, appreciating its flexibility across various applications and integration capabilities. - Users value Smartsheet for its **customizable rows and powerful Control Center** , streamlining project tracking and data management. - Users love the **effective team collaboration** features of Smartsheet, enhancing productivity and streamlining task management. - Users value the **automation features** in Smartsheet, which streamline tasks and improve workflow efficiency. - Users value the **versatile project tracking** capabilities of Smartsheet, facilitating efficient workflow management and data analysis. **Cons:** - Users face a **steep learning curve** with Smartsheet, particularly struggling with formulas and the interface's complexity. - Users find **missing features** in Smartsheet frustrating, particularly around customization and intuitive use compared to Excel. - Users find the **interface not intuitive** and face challenges navigating formulas, impacting their overall experience with Smartsheet. - Users find the **limited features** of Smartsheet restrictive, particularly regarding formulas and collaboration capabilities. - Users find the **limited customization** options of Smartsheet restrictive, impacting collaboration and user experience. #### What Are Recent G2 Reviews of Smartsheet? **"[Flexible, Fast, and Reliable—A Powerful All-in-One Project Workflow Tool](https://www.g2.com/survey_responses/smartsheet-review-13088939)"** **Rating:** 4.5/5.0 stars *— Seth T.* [Read full review](https://www.g2.com/survey_responses/smartsheet-review-13088939) --- **"[Turns Scattered Workflows Into a Clear, Trackable System](https://www.g2.com/survey_responses/smartsheet-review-13093527)"** **Rating:** 4.0/5.0 stars *— Bhavita T.* [Read full review](https://www.g2.com/survey_responses/smartsheet-review-13093527) --- #### What Are G2 Users Discussing About Smartsheet? - [In what ways has Smartsheet transformed project management and team collaboration in your organization?](https://www.g2.com/discussions/in-what-ways-has-smartsheet-transformed-project-management-and-team-collaboration-in-your-organization) - 3 comments, 5 upvotes - [What is Smartsheet used for?](https://www.g2.com/discussions/what-is-smartsheet-used-for) - 4 comments - [Can I use smartsheet for free?](https://www.g2.com/discussions/can-i-use-smartsheet-for-free) - 10 comments, 1 upvote - [Is smartsheet good?](https://www.g2.com/discussions/is-smartsheet-good) - 8 comments, 6 upvotes - [Why is smartsheet bad?](https://www.g2.com/discussions/why-is-smartsheet-bad) - 34 comments ### 4. [monday AI Work Platform](https://www.g2.com/products/monday-com/reviews) monday.com is the AI Work Platform where people and agents operate as one team - with shared cross-department context, enterprise-grade trust, and an easy-to-use interface built for adoption at scale. With monday.com, agents work alongside teams in the same boards, workflows, and goals they already use every day, creating a new kind of teamwork where people and agents move work forward together. Beyond agents, monday.com gives every team more ways to turn AI into real business impact. With monday vibe, teams can build custom work apps for their specific needs, and with monday sidekick, every user gets a personal AI assistant to help solve business challenges, move faster, and get more done. monday.com gives organizations the visibility, permissions, human oversight, and compliance standards they need to deploy AI with confidence. AI doesn’t operate in a black box - it operates within the same trusted guardrails teams already rely on. Because monday.com is already used across departments, agents can access the broader context of how work connects across marketing, sales, product, IT, HR, operations, and more. That means smarter decisions, faster execution, and fewer silos - all in one place. Today, over 250,000 customers and more than 60% of Fortune 500 companies trust monday.com with how they run their business. **Average Rating:** 4.7/5.0 **Total Reviews:** 16,484 **How Do G2 Users Rate monday AI Work Platform?** - **Has the product been a good partner in doing business?:** 9.1/10 (Category avg: 9.1/10) - **Activities:** 8.9/10 (Category avg: 8.9/10) - **Flows:** 8.9/10 (Category avg: 8.8/10) - **Integration:** 8.3/10 (Category avg: 8.4/10) **Who Is the Company Behind monday AI Work Platform?** - **Seller:** [monday.com](https://www.g2.com/sellers/monday-com-d88207e4-9e92-412d-903b-61cd13ca592b) - **Company Website:** https://monday.com/ - **Year Founded:** 2012 - **HQ Location:** Tel Aviv - **Twitter:** @mondaydotcom (40,761 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/mondaydotcom (3,837 employees on LinkedIn®) **Who Uses This Product?** - **Who Uses This:** Project Manager, CEO - **Top Industries:** Marketing and Advertising, Information Technology and Services - **Company Size:** 61% Small-Business, 30% Mid-Market #### What Are monday AI Work Platform's Pros and Cons? **Pros:** - Ease of Use (3935 reviews) - Team Collaboration (2721 reviews) - Project Management (2666 reviews) - Organization (2606 reviews) - Task Management (2368 reviews) **Cons:** - Missing Features (1681 reviews) - Learning Curve (1163 reviews) - Limited Features (1003 reviews) - Not Intuitive (822 reviews) - Limited Customization (728 reviews) ### What Do G2 Reviewers Say About monday AI Work Platform? *AI-generated summary from verified user reviews* **Pros:** - Users find monday AI Work Platform to be **easy to use** , enhancing organization and streamlining project management effectively. - Users highlight the **effective cross-functional collaboration** in monday AI Work Platform, enhancing project management and team communication. - Users love the **efficiency of clean workflows and automations** for managing complex projects seamlessly in monday AI Work Platform. - Users value how monday AI Work Platform enhances **organization** and keeps teams coordinated with easy access to information. - Users value the **clean workflows and automation** provided by monday AI Work Platform for efficient task management. **Cons:** - Users note the **missing messaging features** and challenging upgrade requirements, limiting their overall experience with monday AI. - Users find a **steep learning curve** due to implementation challenges and slow performance with large datasets. - Users find the **limited features** of monday AI Work Platform insufficient for comprehensive reporting and essential functionalities. - Users find the **interface not intuitive** , facing challenges with complex workflows and basic functionalities. - Users find the **limited customization** options frustrating, hindering efficiency and collaboration across teams. #### What Are Recent G2 Reviews of monday AI Work Platform? **"[Cross-Department Work Visible & Trackable A Strong Tool for Team Accountability One Shared Place](https://www.g2.com/survey_responses/monday-ai-work-platform-review-13087738)"** **Rating:** 5.0/5.0 stars *— Alicia W.* [Read full review](https://www.g2.com/survey_responses/monday-ai-work-platform-review-13087738) --- **"[Best-in-Class Project Management Performance with an Easy-to-Use Interface](https://www.g2.com/survey_responses/monday-ai-work-platform-review-13095078)"** **Rating:** 5.0/5.0 stars *— Thomas Lorcan R.* [Read full review](https://www.g2.com/survey_responses/monday-ai-work-platform-review-13095078) --- #### What Are G2 Users Discussing About monday AI Work Platform? - [How do I utilize monday dev's development features for building custom workflow apps?](https://www.g2.com/discussions/how-do-i-utilize-monday-dev-s-development-features-for-building-custom-workflow-apps) - [What sets monday.com apart from other project management tools in terms of user experience and customization?](https://www.g2.com/discussions/what-sets-monday-com-apart-from-other-project-management-tools-in-terms-of-user-experience-and-customization) - 3 upvotes - [What is monday marketer used for?](https://www.g2.com/discussions/what-is-monday-marketer-used-for) - [Is Monday com any good?](https://www.g2.com/discussions/is-monday-com-any-good) - 10 upvotes - [Does Monday com have a chat feature?](https://www.g2.com/discussions/does-monday-com-have-a-chat-feature) - 5 upvotes ### 5. [ClickUp](https://www.g2.com/products/clickup/reviews) ClickUp is the world’s first Converged AI Workspace, bringing together all work apps, data, and workflows. ClickUp eliminates all forms of work sprawl to provide 100% context and a single place for humans and agents to work, together. Trusted by more than 20 million users worldwide, ClickUp is on a mission to maximize human productivity. **Average Rating:** 4.6/5.0 **Total Reviews:** 12,613 **How Do G2 Users Rate ClickUp?** - **Has the product been a good partner in doing business?:** 9.0/10 (Category avg: 9.1/10) - **Activities:** 8.8/10 (Category avg: 8.9/10) - **Flows:** 8.8/10 (Category avg: 8.8/10) - **Integration:** 8.2/10 (Category avg: 8.4/10) **Who Is the Company Behind ClickUp?** - **Seller:** [ClickUp](https://www.g2.com/sellers/clickup) - **Company Website:** https://ClickUp.com - **Year Founded:** 2017 - **HQ Location:** San Diego, California - **Twitter:** @clickup (69,539 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/12949663/ (1,526 employees on LinkedIn®) **Who Uses This Product?** - **Who Uses This:** CEO, Project Manager - **Top Industries:** Marketing and Advertising, Computer Software - **Company Size:** 77% Small-Business, 19% Mid-Market #### What Are ClickUp's Pros and Cons? **Pros:** - Ease of Use (4220 reviews) - Task Management (3219 reviews) - Features (3119 reviews) - Project Management (2788 reviews) - Organization (2589 reviews) **Cons:** - Missing Features (2039 reviews) - Learning Curve (1751 reviews) - Limited Features (1334 reviews) - Not Intuitive (1181 reviews) - Slow Loading (1156 reviews) ### What Do G2 Reviewers Say About ClickUp? *AI-generated summary from verified user reviews* **Pros:** - Users praise ClickUp for its **ease of use** , enhancing collaboration and project management efficiency effortlessly. - Users value the **robust task management capabilities** of ClickUp, enhancing organization, productivity, and overall workflow efficiency. - Users value ClickUp's **robust features and flexibility** , significantly enhancing productivity and project visibility across teams. - Users appreciate the **flexibility and comprehensive integration** of ClickUp, enhancing teamwork and project execution efficiency. - Users appreciate the **effective collaboration** of ClickUp, enabling seamless teamwork and task management on a single platform. **Cons:** - Users find **missing features** frustrating in ClickUp, especially when crucial tools are restricted by paywalls and limits. - Users find the **learning curve for beginners** to be challenging, requiring time to adapt and master the system. - Users find ClickUp has **limited features** , lacking integrations and complex functionalities, impacting usability and flexibility. - Users find ClickUp's interface **not intuitive** , complicating the discovery of features and overall user experience. - Users report experiencing **slow loading** times in ClickUp, impacting overall efficiency and user experience. #### What Are Recent G2 Reviews of ClickUp? **"[ClickUp Keeps Projects Organized—AI Super Agents Save Time on Copywriting](https://www.g2.com/survey_responses/clickup-review-13120835)"** **Rating:** 5.0/5.0 stars *— Yida L.* [Read full review](https://www.g2.com/survey_responses/clickup-review-13120835) --- **"[ClickUp Brings Projects, Docs, Dashboards, and Team Updates Into One Place](https://www.g2.com/survey_responses/clickup-review-12964333)"** **Rating:** 5.0/5.0 stars *— DANIELLA H.* [Read full review](https://www.g2.com/survey_responses/clickup-review-12964333) --- #### What Are G2 Users Discussing About ClickUp? - [What features of ClickUp make it a preferred choice for project management in agile teams?](https://www.g2.com/discussions/what-features-of-clickup-make-it-a-preferred-choice-for-project-management-in-agile-teams) - 6 comments, 6 upvotes - [What is ClickUp used for?](https://www.g2.com/discussions/what-is-clickup-used-for) - 10 comments, 4 upvotes - [Does Google use ClickUp?](https://www.g2.com/discussions/does-google-use-clickup) - 4 comments, 3 upvotes - [Who uses ClickUp?](https://www.g2.com/discussions/who-uses-clickup) - 14 comments, 4 upvotes - [Is ClickUp really free?](https://www.g2.com/discussions/is-clickup-really-free) - 12 comments, 3 upvotes ### 6. [Zapier](https://www.g2.com/products/zapier/reviews) Zapier is the #1 workflow automation platform for businesses that want to grow faster by maximizing the efficiency of their teams, tools, and processes without relying on development teams. With our new visual editor, free Filter and Formatter tasks for more control, and reduced task-based pricing, you're going love automating with Zapier. It's free to sign up — no credit card required — and creating your first workflow, what we call a "Zap," is just a few clicks away. Since 2011, over 2 million business have turned to Zapier for their automation needs, including: lead management, sales pipeline, marketing campaigns, customer support, data management, project management, and tickets and incidents. **Average Rating:** 4.5/5.0 **Total Reviews:** 2,062 **How Do G2 Users Rate Zapier?** - **Has the product been a good partner in doing business?:** 8.8/10 (Category avg: 9.1/10) - **Flows:** 10.0/10 (Category avg: 8.8/10) - **Integration:** 10.0/10 (Category avg: 8.4/10) **Who Is the Company Behind Zapier?** - **Seller:** [Zapier](https://www.g2.com/sellers/zapier) - **Company Website:** https://zapier.com - **Year Founded:** 2011 - **HQ Location:** San Francisco, CA - **Twitter:** @zapier (95,859 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/zapier (1,473 employees on LinkedIn®) **Who Uses This Product?** - **Who Uses This:** Owner, CEO - **Top Industries:** Marketing and Advertising, Information Technology and Services - **Company Size:** 70% Small-Business, 24% Mid-Market #### What Are Zapier's Pros and Cons? **Pros:** - Ease of Use (437 reviews) - Automation (401 reviews) - Integrations (337 reviews) - Easy Integrations (294 reviews) - Integration Capabilities (261 reviews) **Cons:** - Expensive (183 reviews) - Pricing Issues (142 reviews) - Complexity (141 reviews) - Learning Curve (85 reviews) - Limited Features (77 reviews) ### What Do G2 Reviewers Say About Zapier? *AI-generated summary from verified user reviews* **Pros:** - Users appreciate the **ease of use** of Zapier, effortlessly automating tasks with seamless integrations and a user-friendly interface. - Users appreciate the **seamless automation** offered by Zapier, effortlessly connecting tools and saving significant time on tasks. - Users love the **wide range of integrations** in Zapier, enhancing automation and improving productivity across various tools. - Users value the **easy integrations** of Zapier, enabling seamless automation across essential platforms like Google Workspace. - Users value the **wide range of integrations** in Zapier, enhancing task automation across various platforms effortlessly. **Cons:** - Users find Zapier to be **expensive** for the features it offers, especially when scaling usage over time. - Users find that Zapier has **pricing issues** as costs surge with advanced workflows, limiting access to essential features. - Users find the **setup complexity** of Zapier challenging, especially in error diagnosis and testing limitations. - Users experience a **steep learning curve** , particularly those without a coding background, making efficient usage challenging. - Users find Zapier's **limited features** in the free plan restrictive for growing workflows and advanced automations. #### What Are Recent G2 Reviews of Zapier? **"[Zapier has changed a lot recently!](https://www.g2.com/survey_responses/zapier-review-12997643)"** **Rating:** 4.5/5.0 stars *— Yauhen D.* [Read full review](https://www.g2.com/survey_responses/zapier-review-12997643) --- **"[Easy to Use with a Huge Range of Integrations](https://www.g2.com/survey_responses/zapier-review-12938138)"** **Rating:** 4.0/5.0 stars *— Richard D.* [Read full review](https://www.g2.com/survey_responses/zapier-review-12938138) --- #### What Are G2 Users Discussing About Zapier? - [What is Zapier used for?](https://www.g2.com/discussions/what-is-zapier-used-for) - 3 comments - [Is Zapier an app?](https://www.g2.com/discussions/is-zapier-an-app) - 4 comments - [What does Zapier cost?](https://www.g2.com/discussions/what-does-zapier-cost) - 2 comments - [How good is Zapier?](https://www.g2.com/discussions/how-good-is-zapier) - 2 comments - [What can Zapier do?](https://www.g2.com/discussions/what-can-zapier-do) - 2 comments, 2 upvotes ### 7. [Karbon](https://www.g2.com/products/karbon-2025-03-03/reviews) Karbon is a Practice Management platform for accounting firms. It provides a truly collaborative platform to manage workflows, communicate with teams and deliver exceptional client work. By combining email, discussions, tasks and powerful workflows, Karbon aligns your team with a single place to communicate and collaborate, increasing capacity to deliver on time and budget. **Average Rating:** 4.8/5.0 **Total Reviews:** 889 **How Do G2 Users Rate Karbon?** - **Has the product been a good partner in doing business?:** 9.3/10 (Category avg: 9.1/10) - **Activities:** 9.1/10 (Category avg: 8.9/10) - **Flows:** 9.0/10 (Category avg: 8.8/10) - **Integration:** 8.0/10 (Category avg: 8.4/10) **Who Is the Company Behind Karbon?** - **Seller:** [KarbonHQ](https://www.g2.com/sellers/karbonhq) - **Company Website:** https://karbonhq.com - **Year Founded:** 2014 - **HQ Location:** Sausalito, California - **Twitter:** @karbonhq (3,663 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/3795518/ (420 employees on LinkedIn®) **Who Uses This Product?** - **Who Uses This:** Accountant, Director - **Top Industries:** Accounting, Financial Services - **Company Size:** 86% Small-Business, 9% Mid-Market #### What Are Karbon's Pros and Cons? **Pros:** - Ease of Use (116 reviews) - Task Management (78 reviews) - Efficiency (73 reviews) - Communication (63 reviews) - Team Collaboration (54 reviews) **Cons:** - Missing Features (33 reviews) - Email Issues (27 reviews) - Learning Curve (26 reviews) - Poor Usability (25 reviews) - Email Integration (22 reviews) ### What Do G2 Reviewers Say About Karbon? *AI-generated summary from verified user reviews* **Pros:** - Users love the **ease of use** of Karbon, appreciating its functionality for managing workflow and correspondence. - Users appreciate the **efficient task management** of Karbon, enhancing organization and productivity across their workflows. - Users value the **efficiency** of Karbon, noting improved organization and streamlined task management that enhances productivity. - Users commend Karbon for its **excellent communication and collaboration tools** , enhancing team workflows and client management. - Users appreciate the **enhanced team collaboration** and streamlined task management in Karbon, boosting overall productivity. **Cons:** - Users noted the **missing features** like a simple task list and mass client invite, affecting usability. - Users find the **email integration confusing** , complicating email handling and causing issues with triage and organization. - Users find the **steep learning curve** of Karbon challenging, particularly with customization and advanced features. - Users struggle with **poor usability** in Karbon due to constant UI changes and a steep learning curve. - Users find **email integration confusing** , complicating triage and making it hard to manage sensitive messages effectively. #### What Are Recent G2 Reviews of Karbon? **"[Karbon Saves Hours Each Week with Powerful Workflow Automation](https://www.g2.com/survey_responses/karbon-review-13029458)"** **Rating:** 5.0/5.0 stars *— Damian G.* [Read full review](https://www.g2.com/survey_responses/karbon-review-13029458) --- **"[Work Tickets and Stanford Tax Integration Streamlined Our Tax Season](https://www.g2.com/survey_responses/karbon-review-13078559)"** **Rating:** 4.5/5.0 stars *— Cynthia C.* [Read full review](https://www.g2.com/survey_responses/karbon-review-13078559) --- ### 8. [MuleSoft Automation](https://www.g2.com/products/mulesoft-automation/reviews) MuleSoft Automation is an enterprise-grade agentic automation platform that enables organizations to build, orchestrate, and govern autonomous workflows. MuleSoft Automation is designed for enterprises that need to move beyond simple task automation to a state of agentic efficiency. By providing native, low-code tools like MuleSoft for Flow, MuleSoft IDP, Flow Builder, and Flow Orchestration, the platform allows organizations to operationalize AI agents that can read documents, connect non-Salesforce systems, synchronize data across common SaaS applications, and reason through complex cross-platform processes. Key capabilities and components include: MuleSoft for Flow: Integration, which provides 200+ native, low-code connectors (including NetSuite, Quickbooks, Jira, Asana, and more) and pre-built templates and actions directly inside the Salesforce Flow Builder UI. MuleSoft for Flow: IDP provides agentic document processing capabilities natively in Salesforce Flow Builder, allowing teams to automatically extract, understand, and act on unstructured data from documents within end-to-end workflows. MuleSoft Intelligent Document Processing (IDP), an AI-native engine that uses LLM to extract and structure data from unstructured sources like PDFs, images, and handwritten forms without requiring rigid templates. MuleSoft for Agentforce Actions, which allows any MuleSoft-integrated system or IDP extraction model to be instantly exposed as an invocable action for Agentforce, giving agents "hands" to act in external systems. Hybrid automation orchestration, which combines deterministic Salesforce Flows with generative AI reasoning to handle complex business logic while maintaining enterprise guardrails. Overall, MuleSoft Automation is a unified agentic platform for organizations seeking to power end-to-end operational actions at scale. **Average Rating:** 4.4/5.0 **Total Reviews:** 45 **How Do G2 Users Rate MuleSoft Automation?** - **Has the product been a good partner in doing business?:** 8.7/10 (Category avg: 9.1/10) - **Activities:** 8.9/10 (Category avg: 8.9/10) - **Flows:** 9.6/10 (Category avg: 8.8/10) - **Integration:** 8.3/10 (Category avg: 8.4/10) **Who Is the Company Behind MuleSoft Automation?** - **Seller:** [Salesforce](https://www.g2.com/sellers/salesforce) - **Company Website:** https://www.salesforce.com/ - **Year Founded:** 1999 - **HQ Location:** San Francisco, CA - **Twitter:** @salesforce (579,511 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/3185/ (83,223 employees on LinkedIn®) **Who Uses This Product?** - **Top Industries:** Consulting, Information Technology and Services - **Company Size:** 39% Enterprise, 35% Mid-Market #### What Are MuleSoft Automation's Pros and Cons? **Pros:** - Automation (11 reviews) - Integrations (11 reviews) - Automation Efficiency (9 reviews) - Ease of Use (8 reviews) - Easy Integrations (7 reviews) **Cons:** - Learning Curve (9 reviews) - Complexity (7 reviews) - Expensive (6 reviews) - Steep Learning Curve (6 reviews) - Difficult Learning (4 reviews) ### What Do G2 Reviewers Say About MuleSoft Automation? *AI-generated summary from verified user reviews* **Pros:** - Users value the **powerful automation capabilities** of MuleSoft, significantly enhancing efficiency and task management across platforms. - Users value the **seamless integrations** of MuleSoft Automation, enhancing connectivity across various applications and platforms. - Users find that MuleSoft Automation greatly enhances **automation efficiency** , streamlining processes and improving productivity across teams. - Users commend the **ease of use** of MuleSoft Automation, enhancing efficiency and streamlining complex business processes effortlessly. - Users value the **easy integrations** with MuleSoft Automation, enhancing workflows and enabling efficient automation across systems. **Cons:** - Users experience a **steep learning curve** with MuleSoft Automation, complicating initial setup and ease of use. - Users find the **complexity** of MuleSoft challenging, especially regarding maintenance and understanding the system's user experience. - Users find MuleSoft Automation to be **expensive** compared to other integration tools, affecting its overall value. - Users note a **steep learning curve** with MuleSoft Automation, making initial setup and configuration more challenging than anticipated. - Users find the **difficult learning curve** of MuleSoft Automation frustrating, requiring extensive training to achieve effective use. #### What Are Recent G2 Reviews of MuleSoft Automation? **"[MuleSoft: Governance & Automation Powerhouse](https://www.g2.com/survey_responses/mulesoft-automation-review-12931056)"** **Rating:** 4.5/5.0 stars *— Nasim B.* [Read full review](https://www.g2.com/survey_responses/mulesoft-automation-review-12931056) --- **"[Intelligent Document Processing Makes MuleSoft Automation Shine](https://www.g2.com/survey_responses/mulesoft-automation-review-12880093)"** **Rating:** 4.0/5.0 stars *— Jim A.* [Read full review](https://www.g2.com/survey_responses/mulesoft-automation-review-12880093) --- ### 9. [Kintone](https://www.g2.com/products/kintone/reviews) Kintone is a no-code business application platform designed to empower non-technical users to create robust applications, workflows, and databases tailored to their teams and organizations. By utilizing a user-friendly interface that emphasizes clicks over coding, Kintone enables individuals to develop applications that streamline business processes, enhance collaboration on projects and tasks, and facilitate the reporting of complex data with ease. This platform is particularly beneficial for business users who require immediate solutions without the need for extensive programming knowledge. Kintone offers a wide array of pre-built applications that cater to various use cases, including customer relationship management (CRM), project management, inventory management, and more. These templates allow users to hit the ground running and adapt the applications to their specific needs, significantly reducing the time and effort required to implement new systems. Kintone's target audience includes small to medium-sized businesses, project managers, team leaders, and any professional looking to optimize their workflow without relying on IT departments or external developers. The no-code approach democratizes app development, allowing users from diverse backgrounds to participate in creating solutions that address their unique challenges. This inclusivity fosters a culture of innovation within organizations, as team members can contribute ideas and improvements based on their firsthand experiences. Key features of Kintone include customizable dashboards, automated workflows, and real-time collaboration tools. Users can design dashboards that provide insights into their projects and data at a glance, while automated workflows help eliminate repetitive tasks, ensuring that team members can focus on higher-value activities. The platform also supports real-time collaboration, enabling teams to work together seamlessly, share updates, and track progress on projects without the need for constant meetings or email exchanges. Kintone stands out in the no-code platform category by offering a flexible and scalable solution that grows with organizations. Its ability to integrate with other tools and services further enhances its functionality, allowing users to create a comprehensive ecosystem that meets their evolving business needs. By providing a powerful yet accessible platform for app development, Kintone empowers users to take control of their workflows and drive efficiency within their teams. **Average Rating:** 4.6/5.0 **Total Reviews:** 262 **How Do G2 Users Rate Kintone?** - **Has the product been a good partner in doing business?:** 9.4/10 (Category avg: 9.1/10) - **Activities:** 9.2/10 (Category avg: 8.9/10) - **Flows:** 9.4/10 (Category avg: 8.8/10) - **Integration:** 8.8/10 (Category avg: 8.4/10) **Who Is the Company Behind Kintone?** - **Seller:** [Kintone](https://www.g2.com/sellers/kintone) - **Company Website:** https://www.kintone.com/ - **Year Founded:** 1997 - **HQ Location:** San Francisco, CA - **Twitter:** @kintone (2,101 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/136971/ (82 employees on LinkedIn®) **Who Uses This Product?** - **Who Uses This:** CEO, Executive Director - **Top Industries:** Non-Profit Organization Management, Information Technology and Services - **Company Size:** 73% Small-Business, 22% Mid-Market #### What Are Kintone's Pros and Cons? **Pros:** - Ease of Use (30 reviews) - Customer Support (27 reviews) - Features (21 reviews) - Customization (16 reviews) - Customization Options (15 reviews) **Cons:** - Missing Features (12 reviews) - Poor Interface Design (7 reviews) - Limited Customization (6 reviews) - Limited Features (6 reviews) - Poor Usability (6 reviews) ### What Do G2 Reviewers Say About Kintone? *AI-generated summary from verified user reviews* **Pros:** - Users find Kintone’s **ease of use** exceptional, enabling straightforward workflow creation without needing technical expertise. - Users value Kintone's **outstanding customer service** , highlighting clear communication and quick, effective support. - Users value the **no-code flexibility and customization** of Kintone, enhancing workflows and centralizing communication effectively. - Users value Kintone's **high degree of customization** , enabling tailored workflows and forms to meet diverse business needs. - Users value the **high degree of customization** in Kintone, enabling tailored solutions for diverse business needs. **Cons:** - Users note the **missing features** in Kintone, wishing for enhanced charting and basic accounting functionalities. - Users find Kintone's **poor interface design** hindered by its outdated aesthetics and lack of intuitiveness. - Users find **limited customization** in Kintone, facing challenges with integration and sorting options for data management. - Users find Kintone's **limited features** hindered by a dated interface and inadequate integration capabilities. - Users find the **poor usability** of Kintone problematic, citing a lack of modern interface and intuitive features. #### What Are Recent G2 Reviews of Kintone? **"[Exceptionally User-Friendly and Effortless to Use](https://www.g2.com/survey_responses/kintone-review-12075334)"** **Rating:** 5.0/5.0 stars *— Robby R.* [Read full review](https://www.g2.com/survey_responses/kintone-review-12075334) --- **"[Highly Customizable and User-Friendly Data Management for Unique Workflows](https://www.g2.com/survey_responses/kintone-review-12613315)"** **Rating:** 4.5/5.0 stars *— Verified User in Non-Profit Organization Management* [Read full review](https://www.g2.com/survey_responses/kintone-review-12613315) --- #### What Are G2 Users Discussing About Kintone? - [How much does caspio cost?](https://www.g2.com/discussions/how-much-does-caspio-cost) - [Is Kintone Hipaa compliant?](https://www.g2.com/discussions/is-kintone-hipaa-compliant) - [How do you use Kintone?](https://www.g2.com/discussions/how-do-you-use-kintone) - [What is Kintone app?](https://www.g2.com/discussions/what-is-kintone-app) - 1 comment ### 10. [Jotform Workflows](https://www.g2.com/products/jotform-workflows/reviews) Jotform Workflows is a powerful no-code automation platform that makes it easy to streamline, manage, and optimize your business processes from end to end. Using an intuitive drag-and-drop builder, you can design custom workflows that match your exact needs — whether you’re routing approvals, collecting payments, assigning tasks, or automating repetitive steps across your organization. Jotform Workflows eliminates manual work, reduces errors, and helps teams move faster by keeping every process consistent, transparent, and fully automated. With 200+ professionally designed workflow templates, getting started is effortless. Choose a ready-made workflow for HR, finance, operations, customer service, education, healthcare, or any other use case, and customize it to fit your processes. Workflows can include conditional logic, automated notifications, role-based approvals, and dynamic routing rules that adapt to each form submission, ensuring the right steps happen at the right time. For organizations that rely on payments, Jotform Workflows supports automated payment collection and processing through 40+ trusted payment gateways, including PayPal, Square, and Stripe. You can trigger payments based on user selections, approval steps, or predefined conditions, helping you collect funds quickly and accurately without manual intervention. Seamless integration is at the heart of Jotform Workflows. Connect your workflows to 200+ popular apps — including Slack, Google Sheets, Airtable, HubSpot, Trello, and more — to automatically sync data, create tasks, notify team members, or update external systems in real time. This creates a fully connected ecosystem where every submission triggers the right actions across your tools. Jotform Workflows also includes powerful task management capabilities. Create tasks, assign them to team members, track progress, and automate follow-ups based on form responses or workflow conditions. This centralizes all activity into one organized workspace, giving teams full visibility into what needs to happen next. All workflow data is automatically stored and organized in Jotform Tables and Jotform Inbox. View submissions as spreadsheets, calendars, or cards, manage permissions for team members, and respond to approvals or requests quickly from any device. This ensures complete oversight and helps teams make informed decisions faster. With robust automation, deep integrations, secure data handling, and a no-code builder anyone can use, Jotform Workflows empowers organizations of all sizes to create efficient, scalable, and fully automated processes — without relying on developers or technical expertise. **Average Rating:** 4.5/5.0 **Total Reviews:** 561 **How Do G2 Users Rate Jotform Workflows?** - **Has the product been a good partner in doing business?:** 8.9/10 (Category avg: 9.1/10) - **Activities:** 8.6/10 (Category avg: 8.9/10) - **Flows:** 8.7/10 (Category avg: 8.8/10) - **Integration:** 7.5/10 (Category avg: 8.4/10) **Who Is the Company Behind Jotform Workflows?** - **Seller:** [Jotform](https://www.g2.com/sellers/jotform) - **Company Website:** https://www.jotform.com/ - **Year Founded:** 2006 - **HQ Location:** San Francisco, California - **Twitter:** @Jotform (39,289 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/3541463/ (901 employees on LinkedIn®) **Who Uses This Product?** - **Who Uses This:** Owner, CEO - **Top Industries:** Non-Profit Organization Management, Hospital & Health Care - **Company Size:** 64% Small-Business, 29% Mid-Market #### What Are Jotform Workflows's Pros and Cons? **Pros:** - Ease of Use (231 reviews) - Automation (110 reviews) - Form Creation (89 reviews) - Easy Integrations (77 reviews) - Customization (75 reviews) **Cons:** - Learning Curve (51 reviews) - Complexity (40 reviews) - Missing Features (40 reviews) - Integration Issues (37 reviews) - Form Issues (33 reviews) ### What Do G2 Reviewers Say About Jotform Workflows? *AI-generated summary from verified user reviews* **Pros:** - Users appreciate the **ease of use** of Jotform Workflows, making setup and monitoring straightforward and efficient. - Users love the **automation capabilities** of Jotform Workflows, greatly enhancing efficiency and streamlining processes effortlessly. - Users appreciate the **easy-to-use form creation** in Jotform Workflows, enabling smooth workflows and customization options. - Users value the **easy integrations** with platforms like Hubspot, enhancing their workflow efficiency significantly. - Users love the **customization options** in Jotform Workflows, enabling seamless brand alignment and efficient form creation. **Cons:** - Users find the **steep learning curve** for advanced features challenging, making implementation difficult for newcomers. - Users find the **navigational complexity** of Jotform Workflows time-consuming and challenging during setup and personalization. - Users express frustration over the **missing features** , particularly lacking communication channels and intuitive project management tools. - Users face **integration issues** with limited customizability, creating challenges for complex workflows and overall user experience. - Users experience **form issues** like slow searches and incompatibility with encrypted forms, affecting workflow efficiency. #### What Are Recent G2 Reviews of Jotform Workflows? **"[Intuitive Tool for Faster Candidate Email Updates](https://www.g2.com/survey_responses/jotform-workflows-review-12956925)"** **Rating:** 4.5/5.0 stars *— Harold D.* [Read full review](https://www.g2.com/survey_responses/jotform-workflows-review-12956925) --- **"[Helps Me Keep Daily Consultation and Follow-up Work More Organized](https://www.g2.com/survey_responses/jotform-workflows-review-12723636)"** **Rating:** 4.5/5.0 stars *— Ishan S.* [Read full review](https://www.g2.com/survey_responses/jotform-workflows-review-12723636) --- ### 11. [Wrike](https://www.g2.com/products/wrike/reviews) Wrike is the trusted work delivery platform where AI extends what people can accomplish. By centralizing all work in one governed, context-rich environment, Wrike helps organizations streamline collaboration, project planning, and task execution while maintaining the control and accountability that complex work demands. Wrike serves project managers, team leaders, and organizations of all sizes across marketing, IT, product development, professional services, and beyond. Teams use Wrike to track work progress, assign tasks, set deadlines, and facilitate communication, eliminating silos and fostering a culture of transparency and accountability that is crucial for successful delivery. Key features include AI Agents, Wrike Copilot, Wrike MCP Server, workflow automations, customizable dashboards, real-time collaboration tools, and advanced reporting capabilities. Teams can build and automate tailored workflows that reflect their unique processes, visualize timelines through Gantt charts and Kanban boards, and integrate seamlessly with tools like Slack, Google Drive, and Microsoft Teams. Wrike's MCP server extends this further, allowing AI assistants to connect directly to the platform where execution actually happens so AI-driven actions become part of the auditable record of how work gets done, not disconnected outputs living outside the system. And powered by the Wrike Work Intelligence® Graph, the platform gives AI the structured context it needs to act reliably inside the same roles, permissions, and access controls as your people. The result goes far beyond task management. Wrike reduces time spent on administrative work, scales alongside growing organizations, and gives teams the governed foundation they need to put AI to work on their most consequential workflows without losing control. With more than 20,000 organizations worldwide, including Siemens, Walmart, NVIDIA, and The Estée Lauder Companies, trusting Wrike to deliver their most important work, the platform has earned its place as a reliable partner for organizations to deliver without doubt **Average Rating:** 4.2/5.0 **Total Reviews:** 4,455 **How Do G2 Users Rate Wrike?** - **Has the product been a good partner in doing business?:** 8.5/10 (Category avg: 9.1/10) - **Activities:** 8.3/10 (Category avg: 8.9/10) - **Flows:** 8.3/10 (Category avg: 8.8/10) - **Integration:** 7.8/10 (Category avg: 8.4/10) **Who Is the Company Behind Wrike?** - **Seller:** [Wrike, Inc.](https://www.g2.com/sellers/wrike-inc) - **Company Website:** https://www.wrike.com - **Year Founded:** 2006 - **HQ Location:** San Diego, CA - **Twitter:** @wrike (13,574 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/612239/ (1,254 employees on LinkedIn®) **Who Uses This Product?** - **Who Uses This:** Project Manager, Marketing Manager - **Top Industries:** Marketing and Advertising, Information Technology and Services - **Company Size:** 43% Mid-Market, 36% Small-Business #### What Are Wrike's Pros and Cons? **Pros:** - Project Management (477 reviews) - Team Collaboration (456 reviews) - Task Management (450 reviews) - Organization (383 reviews) - Ease of Use (331 reviews) **Cons:** - Learning Curve (305 reviews) - Not Intuitive (239 reviews) - Missing Features (203 reviews) - Limited Features (190 reviews) - Complex Usability (171 reviews) ### What Do G2 Reviewers Say About Wrike? *AI-generated summary from verified user reviews* **Pros:** - Users find Wrike to greatly enhance **project tracking and team collaboration** , boosting productivity and organization. - Users appreciate the **seamless team collaboration** in Wrike, enhancing productivity and simplifying project management processes. - Users appreciate the **effective task management** in Wrike, enhancing team collaboration and productivity through real-time updates. - Users value the **organization capabilities** of Wrike, enhancing task management and team collaboration effectively. - Users appreciate the **ease of use** of Wrike, streamlining task management and enhancing team collaboration effortlessly. **Cons:** - Users find Wrike has a steep **learning curve** , making initial navigation and usage quite challenging and overwhelming. - Users find Wrike's interface **not intuitive** , making it challenging to train others and leading to frequent user frustration. - Users find the **lack of built-in templates** and steep learning curve challenging, affecting workflow efficiency in Wrike. - Users find Wrike's **limited features** frustrating, desiring more templates and customizability for a smoother experience. - Users find Wrike's interface initially **overwhelming and complex** , making it challenging to navigate and utilize effectively. #### What Are Recent G2 Reviews of Wrike? **"[Makes Collaboration EASY](https://www.g2.com/survey_responses/wrike-review-10927348)"** **Rating:** 4.5/5.0 stars *— Kylee H.* [Read full review](https://www.g2.com/survey_responses/wrike-review-10927348) --- **"[Wrike Reduced Small Decision Bottlenecks Across Projects](https://www.g2.com/survey_responses/wrike-review-12897394)"** **Rating:** 4.0/5.0 stars *— Sakshi B.* [Read full review](https://www.g2.com/survey_responses/wrike-review-12897394) --- #### What Are G2 Users Discussing About Wrike? - [How is Wrike facilitating project management and team collaboration in fast-paced business environments?](https://www.g2.com/discussions/how-is-wrike-facilitating-project-management-and-team-collaboration-in-fast-paced-business-environments) - 1 comment - [How is Wrike being used to enhance operational efficiency and user experience in its specific field?](https://www.g2.com/discussions/how-is-wrike-being-used-to-enhance-operational-efficiency-and-user-experience-in-its-specific-field) - [What is Wrike used for?](https://www.g2.com/discussions/wrike-what-is-wrike-used-for) - 3 comments - [What should you check for when selecting your tool for a project?](https://www.g2.com/discussions/what-should-you-check-for-when-selecting-your-tool-for-a-project) - [What are the features of project management?](https://www.g2.com/discussions/wrike-what-are-the-features-of-project-management) - 2 comments ### 12. [Quixy](https://www.g2.com/products/quixy/reviews) Quixy is a cloud-based, user-friendly platform that empowers users without coding skills to create enterprise-grade applications ten times faster using a simple drag-and-drop design. Built for today’s dynamic business environment, Quixy allows businesses to build and manage enterprise applications quickly and effortlessly, enhancing efficiency, transparency, and productivity across operations. With a wide range of pre-built solutions for various use cases such as CRM, Project Management, HRMS, and more. Quixy simplifies application development and helps organizations stay agile while meeting their unique needs. The platform also integrates a seamless cloud database, enterprise-grade security, regulatory compliance, and a scalable infrastructure to support global business operations. Schedule a Demo at https://quixy.com/get-demo/ **Average Rating:** 5.0/5.0 **Total Reviews:** 129 **How Do G2 Users Rate Quixy?** - **Has the product been a good partner in doing business?:** 9.9/10 (Category avg: 9.1/10) - **Activities:** 9.8/10 (Category avg: 8.9/10) - **Flows:** 9.9/10 (Category avg: 8.8/10) - **Integration:** 9.7/10 (Category avg: 8.4/10) **Who Is the Company Behind Quixy?** - **Seller:** [Quixy](https://www.g2.com/sellers/quixy) - **Year Founded:** 2019 - **HQ Location:** Hyderabad, Telangana - **LinkedIn® Page:** https://www.linkedin.com/company/14492640/ (229 employees on LinkedIn®) **Who Uses This Product?** - **Who Uses This:** Senior Software Engineer, Associate Software Engineer - **Top Industries:** Computer Software, Information Technology and Services - **Company Size:** 62% Mid-Market, 23% Small-Business #### What Are Quixy's Pros and Cons? **Pros:** - Automation (1 reviews) - Automation Ease (1 reviews) - Automation Excellence (1 reviews) - Automation Focus (1 reviews) - Capabilities (1 reviews) **Cons:** - Bugs (1 reviews) - Communication Issues (1 reviews) - Email Issues (1 reviews) - Lagging Issues (1 reviews) - Performance Issues (1 reviews) ### What Do G2 Reviewers Say About Quixy? *AI-generated summary from verified user reviews* **Pros:** - Users value Quixy's **easy and fast automation** , effectively streamlining workflows and significantly reducing manual efforts. - Users find **automation incredibly easy** with Quixy, streamlining workflows and saving time with its user-friendly platform. - Users praise Quixy for its **easy and fast automation** , enhancing internal workflows and saving considerable time and effort. - Users value the **ease of automation** Quixy offers, allowing seamless workflow management without coding skills. - Users praise Quixy's **powerful workflow automation capabilities** , making complex processes easy and efficient without coding requirements. **Cons:** - Users experience **slow refresh speeds and buffering** , along with occasional missed notifications that disrupt their workflow. - Users experience **communication issues** due to low refresh speeds and missed notifications, impacting overall efficiency. - Users face **email issues** due to slow refresh speeds and missed notifications affecting user experience. - Users experience **lagging issues** with slow refresh speeds and missed notifications, impacting their overall experience. - Users experience **performance issues** like low refresh speed and missed notifications, impacting their workflow efficiency. #### What Are Recent G2 Reviews of Quixy? **"[Automated our workflow](https://www.g2.com/survey_responses/quixy-review-6873231)"** **Rating:** 5.0/5.0 stars *— Sanjiv K.* [Read full review](https://www.g2.com/survey_responses/quixy-review-6873231) --- **"[Quixy - The only destination for automating workflows](https://www.g2.com/survey_responses/quixy-review-10408888)"** **Rating:** 5.0/5.0 stars *— Fojeme M.* [Read full review](https://www.g2.com/survey_responses/quixy-review-10408888) --- #### What Are G2 Users Discussing About Quixy? - [How do you use Quixy?](https://www.g2.com/discussions/how-do-you-use-quixy) - [Who owns Quixy?](https://www.g2.com/discussions/who-owns-quixy) - [How much does Quixy cost?](https://www.g2.com/discussions/how-much-does-quixy-cost) - [What does Quixy do?](https://www.g2.com/discussions/what-does-quixy-do) ### 13. [M-Files](https://www.g2.com/products/m-files/reviews) M-Files delivers Context-First Document Management with an AI-native, metadata-driven architecture that eliminates information chaos and improves productivity across the document lifecycle. By linking documents to the people, processes, clients, and projects that give them meaning, M-Files creates a unified, connected environment that accelerates decision-making, strengthens governance, and streamlines industry-specific workflows through advanced workflow automation and AI. M-Files is also the only document management system that is native to Microsoft 365. This unified solution extends Microsoft collaboration, Copilot, and Purview capabilities to curated M-Files content, enabling stronger security, more consistent compliance, and more accurate AI outcomes grounded in trusted, contextualized information. Organizations gain a seamless, future-ready environment that maximizes ROI on their Microsoft investments while supporting smarter and more efficient work across the business. Schedule a Demo: https://bit.ly/3O1SCm0 Free Trial: https://bit.ly/4ehlAsV **Average Rating:** 4.4/5.0 **Total Reviews:** 229 **How Do G2 Users Rate M-Files?** - **Has the product been a good partner in doing business?:** 8.4/10 (Category avg: 9.1/10) - **Activities:** 9.1/10 (Category avg: 8.9/10) - **Flows:** 9.0/10 (Category avg: 8.8/10) - **Integration:** 9.0/10 (Category avg: 8.4/10) **Who Is the Company Behind M-Files?** - **Seller:** [M-Files Corporation](https://www.g2.com/sellers/m-files-corporation) - **Year Founded:** 2002 - **HQ Location:** Austin, Texas - **Twitter:** @M_Files (8,609 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/118361/ (842 employees on LinkedIn®) **Who Uses This Product?** - **Who Uses This:** Project Manager, Director - **Top Industries:** Information Technology and Services, Computer Software - **Company Size:** 48% Mid-Market, 41% Small-Business #### What Are M-Files's Pros and Cons? **Pros:** - Ease of Use (93 reviews) - Document Management (52 reviews) - Easy Access (45 reviews) - Data Management (39 reviews) - Organization (39 reviews) **Cons:** - Learning Curve (32 reviews) - Training Required (26 reviews) - Slow Performance (19 reviews) - Slow Loading (15 reviews) - Outdated Features (13 reviews) ### What Do G2 Reviewers Say About M-Files? *AI-generated summary from verified user reviews* **Pros:** - Users value the **user-friendly interface** of M-Files, enhancing document management and simplifying navigation for everyone. - Users value the **efficient organization and collaboration features** of M-Files, making document management effortless and streamlined. - Users appreciate the **easy access** to files anytime, benefiting from quick, user-friendly features and secure storage. - Users find M-Files enhances **data management** , making information retrieval significantly quicker and ensuring better organization. - Users value the **organized structure** of M-Files, simplifying file management and enhancing workflow efficiency. **Cons:** - Users find the **learning curve steep** , requiring time and training for effective use of M-Files. - Users found the **initial training required** to onboard on M-Files challenging, especially for those accustomed to traditional systems. - Users experience **slow performance** with M-Files, particularly when handling large volumes of documents or complex searches. - Users experience **slow loading** times with M-Files, especially when handling large documents or performing complex searches. - Users find the **outdated features** of M-Files challenging, particularly the cluttered interface and inconsistent version compatibility. #### What Are Recent G2 Reviews of M-Files? **"[Reliable Platform for Managing Documents and Content Workflows](https://www.g2.com/survey_responses/m-files-review-12787325)"** **Rating:** 5.0/5.0 stars *— Ishan S.* [Read full review](https://www.g2.com/survey_responses/m-files-review-12787325) --- **"[Good Metadata Driven Document Management And Requires Planning Up Front](https://www.g2.com/survey_responses/m-files-review-12806906)"** **Rating:** 4.5/5.0 stars *— Kaleem A.* [Read full review](https://www.g2.com/survey_responses/m-files-review-12806906) --- #### What Are G2 Users Discussing About M-Files? - [Is anyone else struggling with AI tagging and advanced workflows adding chaos instead of clarity?](https://www.g2.com/discussions/is-anyone-else-struggling-with-ai-tagging-and-advanced-workflows-adding-chaos-instead-of-clarity) - 1 comment, 1 upvote - [How are you dealing with the older‑feeling desktop client and extra clicks in everyday work?](https://www.g2.com/discussions/how-are-you-dealing-with-the-older-feeling-desktop-client-and-extra-clicks-in-everyday-work) - 1 comment, 1 upvote - [What are you doing to cope with slow performance on large data sets and in the cloud?](https://www.g2.com/discussions/what-are-you-doing-to-cope-with-slow-performance-on-large-data-sets-and-in-the-cloud) - 1 comment, 1 upvote - [How are you helping new and non‑technical colleagues get over the M-Files learning curve?](https://www.g2.com/discussions/how-are-you-helping-new-and-non-technical-colleagues-get-over-the-m-files-learning-curve) - 1 comment, 1 upvote - [Complex setup and constant metadata tweaks slow my rollout and ongoing work](https://www.g2.com/discussions/complex-setup-and-constant-metadata-tweaks-slow-my-rollout-and-ongoing-work) - 1 comment, 1 upvote ### 14. [Hubstaff](https://www.g2.com/products/hubstaff/reviews) Hubstaff is a time tracking software built for global teams. Track hours with precision, automate payments and invoicing, and gain full visibility into how work gets done — whether your team is remote, hybrid, in-office or field-based. In addition to time tracking, Hubstaff includes built-in productivity monitoring features such as activity rates, app and URL usage, and optional screenshots — helping managers understand how time is spent and where focus is lost. The platform also offers advanced workforce analytics that classify work time, detect unusual activity patterns, and highlight inefficiencies — enabling data-driven decisions that improve performance and reduce wasted hours. Available on Mac, Windows, Linux, iOS, Android, and Chrome, Hubstaff platform integrates with over 35+ tools to streamline operations and support productive, high-performing teams. **Average Rating:** 4.4/5.0 **Total Reviews:** 2,260 **How Do G2 Users Rate Hubstaff?** - **Has the product been a good partner in doing business?:** 8.8/10 (Category avg: 9.1/10) - **Activities:** 9.2/10 (Category avg: 8.9/10) - **Flows:** 9.2/10 (Category avg: 8.8/10) - **Integration:** 8.9/10 (Category avg: 8.4/10) **Who Is the Company Behind Hubstaff?** - **Seller:** [Hubstaff](https://www.g2.com/sellers/hubstaff) - **Company Website:** https://hubstaff.com - **Year Founded:** 2013 - **HQ Location:** Indianapolis, IN - **Twitter:** @HubStaff (11,558 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/2358159/ (346 employees on LinkedIn®) **Who Uses This Product?** - **Who Uses This:** CEO, Owner - **Top Industries:** Information Technology and Services, Computer Software - **Company Size:** 45% Small-Business, 26% Mid-Market #### What Are Hubstaff's Pros and Cons? **Pros:** - Ease of Use (751 reviews) - Time Tracking (726 reviews) - Tracking Ease (553 reviews) - Simple (443 reviews) - Productivity Tracking (362 reviews) **Cons:** - Time Tracking (227 reviews) - Inaccurate Tracking (196 reviews) - Limited Features (132 reviews) - Time Tracking Issues (126 reviews) - Slow Loading (118 reviews) ### What Do G2 Reviewers Say About Hubstaff? *AI-generated summary from verified user reviews* **Pros:** - Users appreciate the **ease of use** of Hubstaff, finding it seamless and simple to navigate activities and schedules. - Users find **time tracking effortless** with Hubstaff, appreciating its ease of use and excellent customer support. - Users find **time tracking effortless** with Hubstaff, appreciating seamless management and user-friendly interface across timezones. - Users appreciate the **ease of time tracking** with Hubstaff, enhancing their ability to bill accurately for activities. - Users value the **effective productivity tracking** of Hubstaff, enhancing workflow and accountability in their work processes. **Cons:** - Users experience issues with **inaccurate time tracking** , leading to frustration and concerns about productivity monitoring. - Users express concerns about **inaccurate tracking** in Hubstaff, leading to frustrations with work percentage assessments. - Users are frustrated by Hubstaff's **limited features** , including costly add-ons and insufficient reporting options. - Users report **time tracking issues** with Hubstaff, including project limits that hinder productivity and raise privacy concerns. - Users experience **slow loading** times, particularly when syncing and recording tasks, impacting overall efficiency. #### What Are Recent G2 Reviews of Hubstaff? **"[Easy Time Tracking and Clear Productivity Visibility for Remote Teams](https://www.g2.com/survey_responses/hubstaff-review-12970854)"** **Rating:** 5.0/5.0 stars *— Amro A.* [Read full review](https://www.g2.com/survey_responses/hubstaff-review-12970854) --- **"[So much at the same place](https://www.g2.com/survey_responses/hubstaff-review-9900407)"** **Rating:** 5.0/5.0 stars *— Kriti K.* [Read full review](https://www.g2.com/survey_responses/hubstaff-review-9900407) --- #### What Are G2 Users Discussing About Hubstaff? - [What is Hubstaff used for?](https://www.g2.com/discussions/hubstaff-what-is-hubstaff-used-for) - 4 comments - [How do you use the Hubstaff app?](https://www.g2.com/discussions/how-do-you-use-the-hubstaff-app) - [Is Hubstaff legal?](https://www.g2.com/discussions/is-hubstaff-legal) - 5 comments, 2 upvotes - [How does Hubstaff measure activity?](https://www.g2.com/discussions/how-does-hubstaff-measure-activity) - 3 comments - [What is Hubstaff used for?](https://www.g2.com/discussions/what-is-hubstaff-used-for) - 2 comments ### 15. [MindStudio](https://www.g2.com/products/mindstudio/reviews) MindStudio is a powerful no-code platform that makes it easy for teams and creators to design, build, and deploy custom AI agents, chatbots, and applications — without writing a single line of code. Whether you’re building an internal tool, automating workflows, enhancing customer support, or launching a new AI-powered product, MindStudio gives you everything you need to go from idea to production in minutes. With MindStudio, you can connect your data, design conversational flows, and integrate with APIs or existing systems — all through an intuitive visual interface. Our platform is built for flexibility and scalability, enabling startups, enterprises, and creators alike. Key Features: 🧠 No-Code AI Builder: Create powerful AI apps and agents visually — no programming required. ⚙️ Custom Workflows & Integrations: Connect 600+ third-party apps, tools, and data sources for smarter automation and seamless integration with existing workflows. 🔍 LLM Flexibility: Use OpenAI GPT-4, Google Gemini, Anthropic Claude, and other 200+ leading models to power your applications. 📊 Analytics & Optimization: Monitor performance and continuously improve your AI’s results. Trusted by enterprises, professionals, and individuals worldwide, MindStudio is redefining how businesses build with AI. **Average Rating:** 4.9/5.0 **Total Reviews:** 26 **How Do G2 Users Rate MindStudio?** - **Has the product been a good partner in doing business?:** 10.0/10 (Category avg: 9.1/10) - **Activities:** 9.3/10 (Category avg: 8.9/10) - **Flows:** 9.6/10 (Category avg: 8.8/10) - **Integration:** 8.1/10 (Category avg: 8.4/10) **Who Is the Company Behind MindStudio?** - **Seller:** [MindStudio](https://www.g2.com/sellers/mindstudio) - **Company Website:** https://mindstudio.ai/ - **Year Founded:** 2023 - **HQ Location:** N/A - **Twitter:** @mindstudioai (28 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/mindstudioai/ (56 employees on LinkedIn®) **Who Uses This Product?** - **Top Industries:** Consulting, Marketing and Advertising - **Company Size:** 85% Small-Business, 8% Mid-Market #### What Are MindStudio's Pros and Cons? **Pros:** - Ease of Use (22 reviews) - Intuitive (13 reviews) - Time Efficiency (10 reviews) - Time-Saving (9 reviews) - Automation Excellence (8 reviews) **Cons:** - Missing Features (5 reviews) - Integration Issues (4 reviews) - Learning Curve (4 reviews) - Limited Features (3 reviews) - Overwhelming Features (2 reviews) ### What Do G2 Reviewers Say About MindStudio? *AI-generated summary from verified user reviews* **Pros:** - Users praise the **ease of use** of MindStudio, enabling everyone to effortlessly build AI agents in minutes. - Users find MindStudio's **intuitive design** exceptionally easy, benefiting both technical and non-technical users alike. - Users appreciate the **time efficiency** of MindStudio, streamlining workflows and enhancing productivity for AI projects. - Users benefit from the **time-saving capabilities** of MindStudio, allowing quick and efficient project execution. - Users praise the **efficiency and ease of use** in creating AI agents quickly, benefitting both technical and non-technical teams. **Cons:** - Users note a **lack of features** , such as advanced analytics and integrations, limiting the platform's full potential. - Users face **integration issues** with MindStudio, needing advanced knowledge to connect with other platforms effectively. - Users find the **initial learning curve** steep, making it challenging to effectively organize their workspace at first. - Users express frustration with the **limited customization options** in MindStudio, which can disrupt creative workflows. - Users find the **overwhelming features** of MindStudio can complicate learning and organization for new users. #### What Are Recent G2 Reviews of MindStudio? **"[MindStudio: Intuitive, Robust, and Community-Driven](https://www.g2.com/survey_responses/mindstudio-review-12304187)"** **Rating:** 5.0/5.0 stars *— Lori K.* [Read full review](https://www.g2.com/survey_responses/mindstudio-review-12304187) --- **"[Mindstudio: An excellent tool to build powerful agents](https://www.g2.com/survey_responses/mindstudio-review-12320072)"** **Rating:** 5.0/5.0 stars *— De Beer D.* [Read full review](https://www.g2.com/survey_responses/mindstudio-review-12320072) --- ### 16. [Pipefy](https://www.g2.com/products/pipefy/reviews) Pipefy is a global leader in business orchestration, currently serving more than 4,000 clients across 150+ countries. Pipefy ia a Business Orchestration and Automation Technology (BOAT), providing a unified control plane that coordinates humans, systems, and AI agents to eliminate process fragmentation. The platform is built on a modular architecture featuring four distinct layers: a Human Interface for fluid service delivery, a Workflow and Rules core for modeling complex logic, a Data and Analytics layer for real-time insights, and an Automation and Integration engine. A standout feature is the Pipefy Agent Studio, which allows non-developers to create specialized AI agents and also providing a Bring Your Own LLM (BYOLLM) strategy, allowing customers to choose which LLM is more appropriate for each need. The platform ensures technical oversight through its Adaptive Governance Framework, establishing safe zones for business areas to co-create agents with the IT department, and its Trust Layer, which provides end-to-end audit logs and causal lineage for every automated action. Pipefy’s primary value lies in its ability to deliver AI results in days, not months. The platform solves the existential pressure of an unsustainable development backlog and the security risks posed by uncontrolled Shadow IT and Shadow AI. It provides a sanctioned, secure environment using an Adaptive Governance Framework, for business technologists to build their own automations without creating technical debt. For Larger companies, Pipefy acts as an orchestration wrapper that modernizes rigid legacy infrastructure, without the cost and systemic risk of a replacing project. The platform specifically addresses the inefficiency of operational silos and the manual white space workflows, by creating a unified Process Fabric. This orchestration layer provides the global compliance, granular RBAC, and end-to-end auditability required to pass rigorous SOC2 and ISO 27001 audits while delivering a modern digital experience over the legacy core. **Average Rating:** 4.6/5.0 **Total Reviews:** 213 **How Do G2 Users Rate Pipefy?** - **Has the product been a good partner in doing business?:** 8.9/10 (Category avg: 9.1/10) - **Activities:** 9.0/10 (Category avg: 8.9/10) - **Flows:** 9.2/10 (Category avg: 8.8/10) - **Integration:** 8.5/10 (Category avg: 8.4/10) **Who Is the Company Behind Pipefy?** - **Seller:** [Pipefy](https://www.g2.com/sellers/pipefy) - **Company Website:** https://www.pipefy.com - **Year Founded:** 2015 - **HQ Location:** San Francisco, CA - **Twitter:** @Pipefy (2,252 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/5202118 (589 employees on LinkedIn®) **Who Uses This Product?** - **Top Industries:** Information Technology and Services, Computer Software - **Company Size:** 53% Small-Business, 29% Mid-Market #### What Are Pipefy's Pros and Cons? **Pros:** - Ease of Use (9 reviews) - Automation (5 reviews) - Efficiency (4 reviews) - User Interface (4 reviews) - Intuitive (3 reviews) **Cons:** - Expensive (2 reviews) - Learning Curve (2 reviews) - App Limitations (1 reviews) - Automation Issues (1 reviews) - Integration Issues (1 reviews) ### What Do G2 Reviewers Say About Pipefy? *AI-generated summary from verified user reviews* **Pros:** - Users find Pipefy's **ease of use** beneficial for automating workflows with minimal technical skills required. - Users value the **ease of automation** with Pipefy, enhancing organization and collaboration without technical skills. - Users value the **efficiency** of Pipefy, enjoying streamlined processes and reduced workload through automation. - Users appreciate the **clean and intuitive user interface** of Pipefy, enhancing organization and collaboration effortlessly. - Users praise Pipefy's **intuitive interface** , making business process automation simple, efficient, and user-friendly. **Cons:** - Users find the **high cost of Pipefy's premium version** a barrier for many firms to fully leverage its capabilities. - Users find the **learning curve steep** , feeling overwhelmed by numerous options, especially new team members. - Users find the **limited integrations** with tools like Jira, Notion, and Slack insufficient for their needs. - Users experience **glitches in workflow automation** with Pipefy, impacting the reliability and efficiency of their processes. - Users find **integration issues** with tools like Jira, Notion, and Slack limit Pipefy's effectiveness for their workflows. #### What Are Recent G2 Reviews of Pipefy? **"[Pipefy: Highly Customizable Automations with Excellent Support](https://www.g2.com/survey_responses/pipefy-review-12275527)"** **Rating:** 5.0/5.0 stars *— Lisa K.* [Read full review](https://www.g2.com/survey_responses/pipefy-review-12275527) --- **"[Outstanding Experience from Start to Finish](https://www.g2.com/survey_responses/pipefy-review-11244203)"** **Rating:** 5.0/5.0 stars *— William M.* [Read full review](https://www.g2.com/survey_responses/pipefy-review-11244203) --- #### What Are G2 Users Discussing About Pipefy? - [What is Pipefy used for?](https://www.g2.com/discussions/what-is-pipefy-used-for) ### 17. [Pega Platform](https://www.g2.com/products/pega-platform/reviews) Pega is a powerful low-code platform that builds agility into the world’s leading organizations so they can adapt to change. Clients use our AI-powered decisioning and workflow automation to solve their most pressing business challenges – from personalizing engagement to automating service to streamlining operations. Since 1983, we’ve built our scalable and flexible architecture to help people focus on what matters most, so they can meet today’s customer demands while continuously transforming for tomorrow. Experience the simplicity and power of the Pega Platform today: https://www.pega.com/platform-guided-tour **Average Rating:** 4.2/5.0 **Total Reviews:** 199 **How Do G2 Users Rate Pega Platform?** - **Has the product been a good partner in doing business?:** 8.3/10 (Category avg: 9.1/10) - **Activities:** 9.2/10 (Category avg: 8.9/10) - **Flows:** 8.9/10 (Category avg: 8.8/10) - **Integration:** 8.3/10 (Category avg: 8.4/10) **Who Is the Company Behind Pega Platform?** - **Seller:** [Pegasystems](https://www.g2.com/sellers/pegasystems) - **Year Founded:** 1983 - **HQ Location:** Cambridge, MA - **Twitter:** @pega (45,022 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/pegasystems (5,558 employees on LinkedIn®) - **Ownership:** NASDAQ:PEGA **Who Uses This Product?** - **Who Uses This:** Senior Software Engineer, Consultant - **Top Industries:** Information Technology and Services, Banking - **Company Size:** 68% Enterprise, 20% Mid-Market #### What Are Pega Platform's Pros and Cons? **Pros:** - Customer Support (3 reviews) - Data Management (3 reviews) - Ease of Use (3 reviews) - Features (3 reviews) - Integrations (3 reviews) **Cons:** - Limitations (2 reviews) - Limited Features (2 reviews) - Outdated Interface (2 reviews) - Poor Interface Design (2 reviews) - Poor UI (2 reviews) ### What Do G2 Reviewers Say About Pega Platform? *AI-generated summary from verified user reviews* **Pros:** - Users value the **excellent customer support** provided by Pega, enhancing their onboarding and integration experience. - Users appreciate the **strong case management** and effective automation of complex processes in Pega Platform, enhancing operations. - Users appreciate the **ease of use** of Pega Platform, enabling automation and integration without complex coding. - Users appreciate the **easy integration and user-friendly interface** of Pega Platform, enhancing their overall experience and functionality. - Users value the **easy integrations** with various systems and the capability to enhance business processes effectively. **Cons:** - Users find the **customization limitations** of the Pega Platform frustrating, often sacrificing ideal designs for compatibility. - Users find the **limited features** of Pega Platform frustrating, hindering their ability to customize for their needs. - Users find the **outdated interface** of the Pega Platform frustrating, impacting customization and overall user experience. - Users find the **poor interface design** of Pega Platform frustrating, limiting customization and affecting overall usability. - Users are frustrated with the **poor UI** of the Pega Platform, facing limitations and outdated design elements. #### What Are Recent G2 Reviews of Pega Platform? **"[Quick, Easy, and Highly Configurable—Pega Keeps Getting Better](https://www.g2.com/survey_responses/pega-platform-review-12711599)"** **Rating:** 4.5/5.0 stars *— Verified User in Banking* [Read full review](https://www.g2.com/survey_responses/pega-platform-review-12711599) --- **"[Pega’s Powerful, Future-Ready BPM with Deep Customization and Integrations](https://www.g2.com/survey_responses/pega-platform-review-12751402)"** **Rating:** 4.5/5.0 stars *— Surendra P.* [Read full review](https://www.g2.com/survey_responses/pega-platform-review-12751402) --- #### What Are G2 Users Discussing About Pega Platform? - [What is Pega Platform used for?](https://www.g2.com/discussions/pega-platform-what-is-pega-platform-used-for) - 1 comment - [Is PEGA SAAS or PaaS?](https://www.g2.com/discussions/is-pega-saas-or-paas) - [Is PEGA easy or tough?](https://www.g2.com/discussions/is-pega-easy-or-tough) - 1 comment - [What is PEGA platform used for?](https://www.g2.com/discussions/what-is-pega-platform-used-for) - [What is claims processing system?](https://www.g2.com/discussions/what-is-claims-processing-system) ### 18. [Softr](https://www.g2.com/products/softr/reviews) Softr is the leading AI platform for building business software — including apps, databases, workflow automation, and forms — without code. Most teams are held back by fragmented systems: work is scattered across spreadsheets, docs, messages, and tools that don't connect. Softr replaces that fragmentation with a single platform for building software tailored to your exact workflows and business logic — without waiting on developers, IT, or outside help. Start with the AI app builder, then switch to visual editing anytime. Add features, adjust logic, and make changes yourself as your business evolves. No technical overhead, no tickets, no waiting. With Softr, you can build client portals, internal tools, CRMs, project trackers, dashboards, employee intranets, inventory management systems, partner portals, ERP systems, lead capture forms, and more. Key features: - All-in-one platform: Build and connect apps, databases, workflow automation, and forms in a single platform, without having to switch between tools. - Native databases and 17+ data source integrations: Store and manage data in Softr Databases, or sync in real time with external sources, including Airtable, HubSpot, Notion, monday.com, Coda, ClickUp, Google Sheets, SQL data sources, and more. - Production-ready infrastructure: User management, hosting, and security are built in from day one, making your apps ready to deploy securely. - AI-powered building: Describe what you need in plain language and get a working app, then customize visually without writing code. - Custom user groups and granular permissions: Control exactly who can see, access, and edit what across your apps. - Built to scale: Add features, make changes, and grow your software as your business evolves, all without technical debt or developer dependencies. Softr is used by operations, HR, finance, sales, customer success, and business teams at organizations of all sizes, as well as agencies and consultants who need professional, branded software without hiring a developer. Trusted by 1M+ organizations worldwide, from Fortune 500s to fast-growing startups. **Average Rating:** 4.7/5.0 **Total Reviews:** 700 **How Do G2 Users Rate Softr?** - **Has the product been a good partner in doing business?:** 9.2/10 (Category avg: 9.1/10) **Who Is the Company Behind Softr?** - **Seller:** [Softr](https://www.g2.com/sellers/softr) - **Company Website:** https://softr.io/ - **Year Founded:** 2020 - **HQ Location:** Berlin, DE - **Twitter:** @softr_io (15,629 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/softr/ (77 employees on LinkedIn®) **Who Uses This Product?** - **Who Uses This:** Founder, CEO - **Top Industries:** Computer Software, Consulting - **Company Size:** 87% Small-Business, 7% Mid-Market #### What Are Softr's Pros and Cons? **Pros:** - Ease of Use (169 reviews) - Customer Support (110 reviews) - Easy Setup (96 reviews) - Integrations (85 reviews) - Easy Integration (83 reviews) **Cons:** - Limited Customization (75 reviews) - Missing Features (67 reviews) - Limited Features (64 reviews) - Limitations (31 reviews) - Expensive (30 reviews) ### What Do G2 Reviewers Say About Softr? *AI-generated summary from verified user reviews* **Pros:** - Users highlight the **ease of use** of Softr, praising its simplicity and helpful support for beginners. - Users highlight the **fast and responsive customer support** of Softr, enhancing their overall experience and satisfaction. - Users value the **easy setup** of Softr, enabling quick implementation and accessibility for everyone. - Users love the **easy integrations** with various apps like Airtable and Monday.com, enhancing their workflow effortlessly. - Users love the **easy integration** capabilities of Softr, making it seamless to connect with various apps and databases. **Cons:** - Users desire **greater customization options** in Softr, as current limitations hinder their design and branding flexibility. - Users find the **missing features** in Softr limit functionality, hindering practical applications like blogging and actions. - Users are frustrated by the **limited features** of Softr, especially the lack of mobile app availability. - Users find Softr has **limitations in customization** and functionality, impacting control and performance for complex projects. - Users find Softr to be **expensive** , especially when scaling and needing advanced features or longer trial periods. #### What Are Recent G2 Reviews of Softr? **"[Rapid No-Code App Launches with Softr’s Clean Blocks and Easy Data Connections](https://www.g2.com/survey_responses/softr-review-13066660)"** **Rating:** 5.0/5.0 stars *— NacwAiBiotechHealthcare D.* [Read full review](https://www.g2.com/survey_responses/softr-review-13066660) --- **"[Softr Helped Me Build Professional Web Apps Without Coding](https://www.g2.com/survey_responses/softr-review-13036562)"** **Rating:** 5.0/5.0 stars *— Kathy UGC Creator .* [Read full review](https://www.g2.com/survey_responses/softr-review-13036562) --- #### What Are G2 Users Discussing About Softr? - [What is Softr used for?](https://www.g2.com/discussions/what-is-softr-used-for) ### 19. [Workfront](https://www.g2.com/products/workfront/reviews) Adobe Workfront is the leader in collaborative work management and marketing work management. Workfront connects strategy to delivery, integrating people and data across the enterprise, and manages work from start to finish to help teams deliver measurable outcomes. At every stage of planning, executing, and automating work, Workfront enables the business capabilities companies need to deliver exceptional customer experiences and to connect planning processes to execution workflows. **Average Rating:** 4.1/5.0 **Total Reviews:** 1,150 **How Do G2 Users Rate Workfront?** - **Has the product been a good partner in doing business?:** 8.4/10 (Category avg: 9.1/10) - **Activities:** 8.5/10 (Category avg: 8.9/10) - **Flows:** 7.9/10 (Category avg: 8.8/10) - **Integration:** 7.8/10 (Category avg: 8.4/10) **Who Is the Company Behind Workfront?** - **Seller:** [Adobe](https://www.g2.com/sellers/adobe) - **Company Website:** https://adobe.com - **Year Founded:** 1982 - **HQ Location:** San Jose, CA - **Twitter:** @Adobe (956,842 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/1480/ (42,087 employees on LinkedIn®) **Who Uses This Product?** - **Who Uses This:** Project Manager, Senior Project Manager - **Top Industries:** Marketing and Advertising, Information Technology and Services - **Company Size:** 48% Enterprise, 35% Mid-Market #### What Are Workfront's Pros and Cons? **Pros:** - Project Management (117 reviews) - Ease of Use (100 reviews) - Team Collaboration (87 reviews) - Task Management (86 reviews) - Organization (72 reviews) **Cons:** - Learning Curve (83 reviews) - Not Intuitive (49 reviews) - Complexity (44 reviews) - Slow Performance (36 reviews) - Limited Features (33 reviews) ### What Do G2 Reviewers Say About Workfront? *AI-generated summary from verified user reviews* **Pros:** - Users value the **centralized project management** of Workfront, enhancing team alignment and productivity through clear organization. - Users appreciate the **ease of use** of Workfront, complimenting its clean interface and efficient functionality. - Users value the **smooth team collaboration** in Workfront, enhancing communication and coordination effectively across projects. - Users appreciate the **enhanced visibility and organization** of Workfront, streamlining task management and reducing confusion in teams. - Users value the **visibility and organization** Workfront provides, enhancing project management and team efficiency. **Cons:** - Users find the **steep learning curve** of Workfront challenging, especially for those accustomed to simpler project management tools. - Users find Workfront to be **not intuitive** , often requiring training to navigate its complex features and outdated UI. - Users find Workfront's **complexity and steep learning curve** challenging, making navigation and setup time-consuming and frustrating. - Users often experience **slow performance** with Adobe Workfront, particularly when managing large datasets or extensive reports. - Users find Workfront's **limited features** frustrating, particularly in customization and managing project views effectively. #### What Are Recent G2 Reviews of Workfront? **"[Workfront Keeps Projects Organized and Team Coordination on Track](https://www.g2.com/survey_responses/workfront-review-12855220)"** **Rating:** 5.0/5.0 stars *— Muzammil M.* [Read full review](https://www.g2.com/survey_responses/workfront-review-12855220) --- **"[Enhances Team Collaboration, Could Improve UI](https://www.g2.com/survey_responses/workfront-review-13064177)"** **Rating:** 5.0/5.0 stars *— Kyle A.* [Read full review](https://www.g2.com/survey_responses/workfront-review-13064177) --- #### What Are G2 Users Discussing About Workfront? - [What is Workfront used for?](https://www.g2.com/discussions/what-is-workfront-used-for) - 1 comment, 1 upvote - [What is Workfront Fusion?](https://www.g2.com/discussions/what-is-workfront-fusion) - [What are the advantages and disadvantages of using project management software?](https://www.g2.com/discussions/what-are-the-advantages-and-disadvantages-of-using-project-management-software) - [What does Workfront cost?](https://www.g2.com/discussions/what-does-workfront-cost) - [What is Workfront software?](https://www.g2.com/discussions/what-is-workfront-software) ### 20. [Cflow](https://www.g2.com/products/cflow/reviews) Cflow is a leading AI-powered approval automation platform that empowers key decision makers with actionable data for making informed business decisions. Trusted by a 100,000+ user base spanning SMBs, mid-market, and Enterprise companies, Cflow is the highest-rated choice for unstoppable, no-code workflow automation. Complex workflows with multiple approval levels can be effectively automated within minutes using the visual workflow builder. Cflow takes paperless offices to the next level by providing intelligent document processing and document management features that include AI-powered OCR, Auto-classification, Fuzzy Search Mapping, Document Designer, Integrated electronic signatures, and role-based access control. SEYARC AI in Cflow turns data into decisions instantly by automating data entry, form filling, document reading, and insights. Cflow’s core value proposition lies in its ability to automate processes and deliver results in days, not months. Backed by SOC 2 Type 2, ISO 27001, GDPR, and HIPAA compliance, Cflow delivers enterprise-grade security that Global businesses require. **Average Rating:** 4.7/5.0 **Total Reviews:** 185 **How Do G2 Users Rate Cflow?** - **Has the product been a good partner in doing business?:** 9.6/10 (Category avg: 9.1/10) - **Activities:** 9.3/10 (Category avg: 8.9/10) - **Flows:** 9.4/10 (Category avg: 8.8/10) - **Integration:** 8.9/10 (Category avg: 8.4/10) **Who Is the Company Behind Cflow?** - **Seller:** [Cavintek Inc](https://www.g2.com/sellers/cavintek-inc) - **Company Website:** https://www.cavintek.com - **Year Founded:** 2011 - **HQ Location:** 4140 Via Candidiz UNIT 158, San Diego, CA 92130, United States - **Twitter:** @cflowapps (828 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/cflowapps/ (26 employees on LinkedIn®) **Who Uses This Product?** - **Top Industries:** Marketing and Advertising, Information Technology and Services - **Company Size:** 46% Mid-Market, 40% Small-Business #### What Are Cflow's Pros and Cons? **Pros:** - Ease of Use (79 reviews) - Automation (54 reviews) - Workflow Management (51 reviews) - Automation Efficiency (48 reviews) - Process Automation (46 reviews) **Cons:** - Performance Issues (32 reviews) - Slow Performance (28 reviews) - Learning Curve (24 reviews) - Limited Features (12 reviews) - Slow Loading (12 reviews) ### What Do G2 Reviewers Say About Cflow? *AI-generated summary from verified user reviews* **Pros:** - Users appreciate the **ease of use** of Cflow, enabling simple setup and management of workflows without coding. - Users value Cflow's **automation capabilities** that streamline daily tasks, enhancing efficiency and organization in workflows. - Users appreciate the **user-friendly workflow management** of Cflow, enhancing efficiency and supporting smooth operational processes. - Users find Cflow's **automation efficiency** invaluable, streamlining tasks like onboarding and procurement with ease. - Users appreciate how Cflow's **process automation** streamlines tasks like onboarding and approvals, greatly enhancing workflow efficiency. **Cons:** - Users experience **performance issues** with Cflow, including slow loading and delayed notifications on mobile. - Users notice **slow performance** in Cflow, especially during data transfers and while editing workflows, impacting overall efficiency. - Users find the **steep learning curve** of Cflow daunting, especially with its many features for new automation users. - Users find the **limited features** of Cflow restrict their customization and efficiency, especially for new users. - Users experience **slow loading** times, particularly when multiple workflows are active, affecting overall app performance. #### What Are Recent G2 Reviews of Cflow? **"[Cflow has been a great software solution for our team.](https://www.g2.com/survey_responses/cflow-review-13029422)"** **Rating:** 5.0/5.0 stars [Read full review](https://www.g2.com/survey_responses/cflow-review-13029422) --- **"[Cflow Streamlines Workflows with Clear Visibility and Easy Collaboration](https://www.g2.com/survey_responses/cflow-review-12913981)"** **Rating:** 5.0/5.0 stars *— Krishna Rahul B.* [Read full review](https://www.g2.com/survey_responses/cflow-review-12913981) --- ### 21. [Zoho Flow](https://www.g2.com/products/zoho-flow/reviews) Zoho Flow is an integration platform that helps users integrate applications and automate business workflows. Flow provides integrations across various ecosystems and networks, letting you connect your favorite apps, collaborate with teammates, and adapt to dynamic business needs. Here are some important features of Zoho Flow: - Over 1,000 cloud and on-premises applications to integrate - 25,000+ ready-to-use integrations in Flow Gallery - A dynamic drag-and-drop builder for integrations - Workflow logic elements such as decisions, delays, and custom functions to automate complex processes - Workflow triggers from various sources, including apps, APIs, schedules, emails, and webhooks Use Zoho Flow to: - Automatically move form data from form builders like Zoho Forms and Contact Form 7 to CRM apps like Zoho CRM and HubSpot. - Automate invoice creation in invoice management apps when a deal is closed in your CRM or a sale is made through an ecommerce platform. - Get notified through messaging applications like Zoho Cliq or Slack when new updates are made in your project or desk management applications. - Centralize and synchronize data across apps, regardless of their ecosystem or network. Zoho Flow helps teams eliminate manual work, reduce errors, and build reliable automation tailored to their exact requirements. Users can sign up for free and start building workflows in minutes. **Average Rating:** 4.1/5.0 **Total Reviews:** 19 **How Do G2 Users Rate Zoho Flow?** - **Has the product been a good partner in doing business?:** 8.8/10 (Category avg: 9.1/10) - **Activities:** 7.8/10 (Category avg: 8.9/10) - **Flows:** 8.9/10 (Category avg: 8.8/10) - **Integration:** 9.2/10 (Category avg: 8.4/10) **Who Is the Company Behind Zoho Flow?** - **Seller:** [Zoho](https://www.g2.com/sellers/zoho-b00ca9d5-bca8-41b5-a8ad-275480841704) - **Year Founded:** 1996 - **HQ Location:** Austin, TX - **Twitter:** @Zoho (137,880 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/38373/ (30,766 employees on LinkedIn®) - **Phone:** +1 (888) 900-9646 **Who Uses This Product?** - **Top Industries:** Information Technology and Services - **Company Size:** 55% Small-Business, 35% Mid-Market #### What Are Zoho Flow's Pros and Cons? **Pros:** - Automation (1 reviews) - Easy Setup (1 reviews) - Integrations (1 reviews) ### What Do G2 Reviewers Say About Zoho Flow? *AI-generated summary from verified user reviews* **Pros:** - Users love the **automation capabilities** of Zoho Flow, simplifying workflows and connecting various applications effortlessly. - Users value the **easy setup** of Zoho Flow, facilitating effortless connections between various applications for enhanced productivity. - Users appreciate the **seamless integrations** in Zoho Flow, simplifying workflow connections across various applications. #### What Are Recent G2 Reviews of Zoho Flow? **"[Great for Integrating Zoho Tools](https://www.g2.com/survey_responses/zoho-flow-review-11820781)"** **Rating:** 5.0/5.0 stars *— Prerak J.* [Read full review](https://www.g2.com/survey_responses/zoho-flow-review-11820781) --- **"[Low Code integration Platform](https://www.g2.com/survey_responses/zoho-flow-review-8844136)"** **Rating:** 4.5/5.0 stars *— Pavan R.* [Read full review](https://www.g2.com/survey_responses/zoho-flow-review-8844136) --- #### What Are G2 Users Discussing About Zoho Flow? - [Does Zoho have workflows?](https://www.g2.com/discussions/does-zoho-have-workflows) - [What software does Zoho use?](https://www.g2.com/discussions/what-software-does-zoho-use) - [Is Zoho flow good?](https://www.g2.com/discussions/is-zoho-flow-good) - [What does Zoho flow do?](https://www.g2.com/discussions/what-does-zoho-flow-do) ### 22. [Blink](https://www.g2.com/products/blink-ops-blink/reviews) Automate Everything Security in the Blink of AI Blink is a security workflow automation platform designed to make building, collaborating, and scaling all things security & beyond effortless using generative AI. Whether you prefer code, low-code, or no-code, Blink has got you covered. Easily drag and drop the actions you want into a workflow, leveraging the over 30,000 integrations available in the automation library, or use Blink Copilot to generate a workflow with a natural language prompt. Use Blink as an automation hub, where security teams go to quickly develop, collaborate, and automate their security ideas. Leverage the platform’s 10,000+ workflows that come out of the box to quickly build workflows for real-time remediation. Generate automation workflows for standalone use cases or build an end-to-end proactive automation strategy, streamlining security responses across your entire organization. **Average Rating:** 4.7/5.0 **Total Reviews:** 19 **How Do G2 Users Rate Blink?** - **Has the product been a good partner in doing business?:** 9.9/10 (Category avg: 9.1/10) - **Activities:** 9.0/10 (Category avg: 8.9/10) - **Flows:** 9.5/10 (Category avg: 8.8/10) - **Integration:** 9.8/10 (Category avg: 8.4/10) **Who Is the Company Behind Blink?** - **Seller:** [Blink Ops](https://www.g2.com/sellers/blink-ops) - **Company Website:** https://www.blinkops.com - **Year Founded:** 2021 - **HQ Location:** Austin, US - **Twitter:** @getBlinkOps (706 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/blink-ops/ (126 employees on LinkedIn®) **Who Uses This Product?** - **Top Industries:** Computer Software - **Company Size:** 63% Mid-Market, 21% Enterprise #### What Are Blink's Pros and Cons? **Pros:** - Ease of Use (2 reviews) - Automation (1 reviews) - Customer Support (1 reviews) - Easy Setup (1 reviews) - Features (1 reviews) **Cons:** - Limitations (2 reviews) - Limited Features (1 reviews) ### What Do G2 Reviewers Say About Blink? *AI-generated summary from verified user reviews* **Pros:** - Users appreciate the **ease of use** of Blink, facilitating a quick and satisfying setup for effective project execution. - Users value the **automation capabilities** of Blink, noting significant outcomes and enhanced security orchestration. - Users commend the **responsive customer support** of Blink, enhancing the overall experience and effectiveness of the product. - Users value the **easy setup** of Blink, enabling a seamless start and enhancing their overall experience. - Users appreciate the **smooth JavaScript execution** of Blink, enhancing web project efficiency and compatibility. **Cons:** - Users identify **limited extensibility** in Blink, especially affecting large and complex project workflows. - Users find Blink's **limited extensibility** problematic, particularly for large and complex project needs. #### What Are Recent G2 Reviews of Blink? **"[Collaboration with Blink, focusing on outcomes over possibilities](https://www.g2.com/survey_responses/blink-review-9911596)"** **Rating:** 5.0/5.0 stars *— Uriel A.* [Read full review](https://www.g2.com/survey_responses/blink-review-9911596) --- **"[Compatibility Champion, Limited Extensibility](https://www.g2.com/survey_responses/blink-review-11995069)"** **Rating:** 4.5/5.0 stars *— VISHNU S.* [Read full review](https://www.g2.com/survey_responses/blink-review-11995069) --- ### 23. [Basecamp](https://www.g2.com/products/basecamp/reviews) Basecamp is the #1 collaboration tool for hundreds of thousands of teams worldwide. Teams use Basecamp to work on projects, communicate, and get work organized every day. Whether with teammates across the room, or clients across the world, Basecamp is the best tool to get things done. Basecamp makes it easy for teams to see what everyone is working on, collaborate on documents, schedule projects, and more without meetings or emails. Not convinced? Read our thousands of reviews and sign up for free. **Average Rating:** 4.1/5.0 **Total Reviews:** 5,356 **How Do G2 Users Rate Basecamp?** - **Has the product been a good partner in doing business?:** 8.7/10 (Category avg: 9.1/10) - **Activities:** 8.5/10 (Category avg: 8.9/10) - **Flows:** 8.4/10 (Category avg: 8.8/10) - **Integration:** 8.0/10 (Category avg: 8.4/10) **Who Is the Company Behind Basecamp?** - **Seller:** [37signals](https://www.g2.com/sellers/37signals) - **Year Founded:** 1999 - **HQ Location:** Chicago, IL - **Twitter:** @basecamp (7,061 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/98003/ (175 employees on LinkedIn®) **Who Uses This Product?** - **Who Uses This:** Project Manager, Marketing Manager - **Top Industries:** Marketing and Advertising, Information Technology and Services - **Company Size:** 50% Small-Business, 34% Mid-Market #### What Are Basecamp's Pros and Cons? **Pros:** - Ease of Use (90 reviews) - Team Collaboration (69 reviews) - Project Management (59 reviews) - Organization (49 reviews) - Task Management (43 reviews) **Cons:** - Limited Features (36 reviews) - Missing Features (30 reviews) - Limited Functionality (24 reviews) - Project Management (21 reviews) - Lack of Features (18 reviews) ### What Do G2 Reviewers Say About Basecamp? *AI-generated summary from verified user reviews* **Pros:** - Users love the **ease of use** in Basecamp, streamlining project management and enhancing team collaboration effortlessly. - Users appreciate how Basecamp enhances **team collaboration** , streamlining communication and organization on a single platform. - Users love the **collaboration tools** in Basecamp, enhancing teamwork and project visibility for seamless management. - Users value the **organization** of Basecamp, benefiting from streamlined project coordination and clear communication within a single platform. - Users appreciate how Basecamp offers **intuitive task management** , simplifying project oversight and enhancing team collaboration. **Cons:** - Users find Basecamp has **limited features** , missing advanced options and lacking in scheduling and notification control. - Users find Basecamp to lack **advanced features** , making it challenging for managing complex projects effectively. - Users find Basecamp has **limited functionality** , struggling with complex workflows and lacking advanced scheduling and reporting features. - Users find the **project management system confusing** , particularly with handling multiple complex projects effectively. - Users express frustration over the **lack of features** in Basecamp, particularly for scheduling and effective communication. #### What Are Recent G2 Reviews of Basecamp? **"[Basecamp keeps projects simple, organized, and easy to follow](https://www.g2.com/survey_responses/basecamp-review-13091559)"** **Rating:** 4.5/5.0 stars *— Samantha V.* [Read full review](https://www.g2.com/survey_responses/basecamp-review-13091559) --- **"[Message Boards and To-dos cut out a lot of unnecessary follow-ups](https://www.g2.com/survey_responses/basecamp-review-13051748)"** **Rating:** 5.0/5.0 stars *— Alamgir H.* [Read full review](https://www.g2.com/survey_responses/basecamp-review-13051748) --- #### What Are G2 Users Discussing About Basecamp? - [What makes Basecamp a preferred tool for project management in remote work settings?](https://www.g2.com/discussions/basecamp-what-makes-basecamp-a-preferred-tool-for-project-management-in-remote-work-settings) - 2 comments - [What makes Basecamp a preferred tool for project management in remote work settings?](https://www.g2.com/discussions/what-makes-basecamp-a-preferred-tool-for-project-management-in-remote-work-settings) - 2 comments - [What is Basecamp used for?](https://www.g2.com/discussions/basecamp-what-is-basecamp-used-for) - 4 comments - [Is basecamp the best project management software?](https://www.g2.com/discussions/is-basecamp-the-best-project-management-software) - 3 comments - [What is the best way to use Basecamp?](https://www.g2.com/discussions/what-is-the-best-way-to-use-basecamp) - 1 comment ### 24. [Hive](https://www.g2.com/products/hive-hive-hive/reviews) Hive is an all-in-one project management software platform that helps teams plan, collaborate, automate workflows, and deliver projects faster. Designed for organizations of every size, Hive combines powerful project planning, task management, team collaboration, and workflow automation tools in one customizable workspace. Whether you're managing marketing campaigns, product launches, creative projects, client work, or cross-functional initiatives, Hive adapts to your team's unique processes. Unlike rigid project management tools, Hive offers flexible workflows, customizable dashboards, and multiple project views so every team can work the way they work best. Hive empowers marketing, operations, product, IT, creative, and remote teams with the tools they need to stay organized and aligned. With customizable workflows and powerful collaboration features, teams can centralize work, reduce manual tasks, and improve visibility across every project. Key capabilities include: - Multiple project views, including Kanban boards, Gantt charts, calendars, tables, and lists - Task management with custom fields, dependencies, milestones, and priorities - Workflow automation to eliminate repetitive work - Real-time team collaboration with messaging, comments, and file sharing - Time tracking, reporting, and analytics - Integrations with hundreds of popular business applications Every organization works differently, which is why Hive is built to be one of the most customizable project management platforms available. Teams can create workflows tailored to their business processes using custom fields, project templates, automations, approvals, and integrations. Instead of forcing teams to change how they work, Hive adapts to existing workflows — helping organizations improve efficiency without disrupting productivity. Hive gives teams the flexibility to manage projects from the perspective that works best for them. Switch seamlessly between: - Kanban boards for agile workflows - Gantt charts for timeline planning - Calendar views for scheduling - Table and List views for detailed task management These flexible project views help teams track deadlines, manage resources, identify bottlenecks, and keep projects moving forward. Hive brings projects, communication, and documentation together in one centralized workspace. Team members can collaborate in real time, assign tasks, share files, provide feedback, and monitor project progress without switching between multiple tools. By combining project planning, collaboration, automation, and reporting in a single platform, Hive helps teams reduce busywork and focus on delivering results. Hive is more than just task management software—it's a scalable work management platform built to evolve alongside your business. As your needs change, Hive continues to expand through new features, integrations, and customer-driven enhancements. With flexible customization, powerful automation, and dedicated customer support, Hive enables organizations to streamline workflows, improve cross-functional collaboration, and execute projects with greater speed and confidence. **Average Rating:** 4.6/5.0 **Total Reviews:** 651 **How Do G2 Users Rate Hive?** - **Has the product been a good partner in doing business?:** 9.4/10 (Category avg: 9.1/10) - **Activities:** 8.8/10 (Category avg: 8.9/10) - **Flows:** 9.1/10 (Category avg: 8.8/10) - **Integration:** 8.0/10 (Category avg: 8.4/10) **Who Is the Company Behind Hive?** - **Seller:** [Hive](https://www.g2.com/sellers/hive-a8fc1992-3c13-4b7c-bff1-ccef60fc94b6) - **Company Website:** https://hive.com/ - **Year Founded:** 2016 - **HQ Location:** New York, New York - **Twitter:** @hive (3,353 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/6473048/ (62 employees on LinkedIn®) **Who Uses This Product?** - **Who Uses This:** Project Manager, Graphic Designer - **Top Industries:** Marketing and Advertising, Information Technology and Services - **Company Size:** 63% Small-Business, 29% Mid-Market #### What Are Hive's Pros and Cons? **Pros:** - Project Management (167 reviews) - Ease of Use (159 reviews) - Team Collaboration (145 reviews) - Features (126 reviews) - Organization (108 reviews) **Cons:** - Missing Features (77 reviews) - Learning Curve (49 reviews) - Limited Features (48 reviews) - Not Intuitive (38 reviews) - Complexity (34 reviews) ### What Do G2 Reviewers Say About Hive? *AI-generated summary from verified user reviews* **Pros:** - Users value the **versatility and organization** of Hive, effectively managing multiple projects with robust tracking and reporting features. - Users appreciate the **ease of use** of Hive, benefiting from its simple interface and efficient project management features. - Users value the **effective team collaboration** features of Hive, enhancing interaction through comments, file sharing, and chats. - Users appreciate the **solid functionality** of Hive, benefiting from easy project management, reporting, and collaborative features. - Users value the **effective organization** capabilities of Hive, streamlining projects and enhancing collaboration effortlessly. **Cons:** - Users find **missing features** in Hive, such as lack of calendar view and automatic note saving, disappointing. - Users face a **steep learning curve** with Hive, requiring adaptation to its unique logic for smoother navigation. - Users find Hive's **limited features** restrictive, wanting enhancements like improved search and automation for better usability. - Users find Hive's interface **not intuitive** , leading to confusion with features and project management tasks. - Users find Hive's **complexity** overwhelming, especially with large projects and cumbersome permission management, affecting overall usability. #### What Are Recent G2 Reviews of Hive? **"[Keeps My Healthcare Content and Projects Organized in One Workspace](https://www.g2.com/survey_responses/hive-review-12848273)"** **Rating:** 5.0/5.0 stars *— Ishan S.* [Read full review](https://www.g2.com/survey_responses/hive-review-12848273) --- **"[Flexible Views That Boost Project Visibility Across Teams](https://www.g2.com/survey_responses/hive-review-12715385)"** **Rating:** 4.0/5.0 stars *— Carter B.* [Read full review](https://www.g2.com/survey_responses/hive-review-12715385) --- ### 25. [IBM Cloud Pak for Business Automation](https://www.g2.com/products/ibm-cloud-pak-for-business-automation/reviews) IBM Cloud Pak for Business Automation is a modular set of integrated software components, built for any hybrid cloud, each designed to automate work and accelerate the growth of your business. It simplifies complex multi-step workflows, manual tasks, decision-making, data extraction, record management, document governance and compliance, and more. You can start your digital transformation journey by applying robotic process automation (RPA) to free up human employees, speed decisioning with operational intelligence, and expand to automate key types of work across core operations. Security-rich environments bring trust and transparency to multi-party workflows, all of which can be tailored and integrated with your existing investments. Using this complete intelligent automation solution, clients are transforming fragile and disparate workflows—achieving 97% straight-through processing—to stay competitive and deliver more efficient and satisfying customer and employee experiences while reducing operational costs. **Average Rating:** 4.3/5.0 **Total Reviews:** 38 **How Do G2 Users Rate IBM Cloud Pak for Business Automation?** - **Has the product been a good partner in doing business?:** 8.5/10 (Category avg: 9.1/10) - **Activities:** 7.9/10 (Category avg: 8.9/10) - **Flows:** 7.6/10 (Category avg: 8.8/10) - **Integration:** 7.4/10 (Category avg: 8.4/10) **Who Is the Company Behind IBM Cloud Pak for Business Automation?** - **Seller:** [IBM](https://www.g2.com/sellers/ibm) - **Year Founded:** 1911 - **HQ Location:** Armonk, New York, United States - **Twitter:** @IBMSecurity (74,660 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/1009/ (328,202 employees on LinkedIn®) - **Ownership:** SWX:IBM **Who Uses This Product?** - **Top Industries:** Information Technology and Services, Computer Software - **Company Size:** 51% Enterprise, 28% Small-Business #### What Are Recent G2 Reviews of IBM Cloud Pak for Business Automation? **"[Business automation with IBM cloud pack](https://www.g2.com/survey_responses/ibm-cloud-pak-for-business-automation-review-9005558)"** **Rating:** 5.0/5.0 stars *— ATUL S.* [Read full review](https://www.g2.com/survey_responses/ibm-cloud-pak-for-business-automation-review-9005558) --- **"[IBM Cloud Pak - It's the future of Automation Platform](https://www.g2.com/survey_responses/ibm-cloud-pak-for-business-automation-review-8769550)"** **Rating:** 5.0/5.0 stars *— Rajat S.* [Read full review](https://www.g2.com/survey_responses/ibm-cloud-pak-for-business-automation-review-8769550) --- #### What Are G2 Users Discussing About IBM Cloud Pak for Business Automation? - [What is IBM Cloud Pak for Business Automation used for?](https://www.g2.com/discussions/what-is-ibm-cloud-pak-for-business-automation-used-for) - 1 comment ## What Is Workflow Management Software? [Process Automation Software](https://www.g2.com/categories/process-automation) ## What Software Categories Are Similar to Workflow Management Software? - [Project Management Software](https://www.g2.com/categories/project-management) - [Task Management Software](https://www.g2.com/categories/task-management-software) - [Project Collaboration Software](https://www.g2.com/categories/project-collaboration) --- ## How Do You Choose the Right Workflow Management Software? ### What You Should Know About Workflow Management Software ### Workflow management software buying insights at a glance At its core, [workflow management software](https://www.g2.com/categories/workflow-management) helps teams structure how work moves from request to completion. Instead of relying on email chains or manual status updates, these platforms define clear steps, owners, and timelines so tasks progress consistently across teams. By bringing work into a shared system, organizations can track progress, reduce bottlenecks, and make operational processes easier to manage. As teams coordinate work across departments, locations, and tools, workflow management tools have become an important way to keep processes organized. These platforms allow teams to assign responsibilities, automate approvals, monitor deadlines, and visualize work across projects. In practice, workflow management systems help organizations move beyond simple task lists by connecting daily activities to repeatable processes and broader operational goals. Based on G2 review data, workflow management software receives strong ratings across usability and support metrics. The category averages 4.49 out of 5 stars and a likelihood to recommend score of 8.98 out of 10. Ease-of-use indicators are also high, including 6.27/7 for Ease of Use, 6.21/7 for Ease of Setup, and 6.22/7 for Quality of Support. These signals suggest that most teams are able to begin using workflow management solutions quickly once processes are defined. One buying pattern I consistently see in reviews is that teams want flexibility without unnecessary complexity. Organizations evaluating the best workflow management software often need tools that can support custom processes while still remaining intuitive enough for everyday use. The strongest workflow management platforms tend to balance configurable workflows with clear interfaces that make it easy to manage tasks, projects, and approvals. Organizations typically adopt workflow management software to coordinate tasks, assign responsibilities, and keep projects moving across teams. These platforms also help automate routine steps such as approvals, reminders, and notifications while giving stakeholders a shared space to collaborate and track work. By standardizing repeatable processes and providing visibility into deadlines, workloads, and progress, workflow management tools make it easier for teams to manage operations efficiently. Pricing for workflow management solutions typically scales with the number of users, automation capabilities, integrations, and reporting features. Entry-level plans often support smaller teams with basic task tracking, while enterprise workflow management tools provide more advanced automation, analytics, and governance controls for larger organizations. ### Top 5 FAQs from software buyers - How does workflow management software improve operational efficiency? - What features should teams evaluate when choosing the best workflow management software? - How customizable are workflow management systems for different business processes? - Can workflow management tools integrate with [project collaboration tools](https://www.g2.com/categories/project-collaboration) or [project management platforms](https://www.g2.com/categories/project-management)? - How scalable are workflow management solutions for growing organizations? G2’s top-rated workflow management software, based on G2 review data, includes [Slack](https://www.g2.com/products/slack/reviews), [Asana](https://www.g2.com/products/asana/reviews), [Smartsheet](https://www.g2.com/products/smartsheet/reviews), [monday Work Management](https://www.g2.com/products/monday-com/reviews), and [ClickUp](https://www.g2.com/products/clickup/reviews). ### What are the top-reviewed workflow management software on G2? [**Slack**](https://www.g2.com/products/slack/reviews) - Number of Reviews: 1308 - Satisfaction: 98 - Market Presence: 99 - G2 Score: 99 [**Asana**](https://www.g2.com/products/asana/reviews) - Number of Reviews: 3215 - Satisfaction: 99 - Market Presence: 89 - G2 Score: 94 [**Smartsheet**](https://www.g2.com/products/smartsheet/reviews) - Number of Reviews: 8201 - Satisfaction: 99 - Market Presence: 87 - G2 Score: 93 [**monday Work Management**](https://www.g2.com/products/monday-com/reviews) - Number of Reviews: 6022 - Satisfaction: 100 - Market Presence: 82 - G2 Score: 91 [**ClickUp**](https://www.g2.com/products/clickup/reviews) - Number of Reviews: 3277 - Satisfaction: 90 - Market Presence: 79 - G2 Score: 85 Satisfaction reflects how users rate their experience with the product based on review signals such as usability, support quality, and likelihood to recommend. ([Source 2](https://www.g2.com/reports/3717b7df-4b9a-41d6-b096-0374d93e62c0/preview?tab=scores)) Market Presence represents a product’s market footprint using signals such as company size, adoption, and product growth indicators. ([Source 2](https://www.g2.com/reports/3717b7df-4b9a-41d6-b096-0374d93e62c0/preview?tab=scores)) G2 Score combines Satisfaction and Market Presence to provide a category-level comparison between products. ([Source 2](https://www.g2.com/reports/3717b7df-4b9a-41d6-b096-0374d93e62c0/preview?tab=scores)) Learn more about how G2 calculates these scores. ([Source 1](https://documentation.g2.com/docs/research-scoring-methodologies)) ### What I Often See in Workflow Management Software #### Feedback Pros: What Users Consistently Appreciate - **Customizable workflows and automation simplify complex operational processes** _“I love all the filters that monday Work Management has and all of the customizations that let you make boards your own. With lots of people in our organization doing different things, it's nice to create a personalized board to see what you're concerned with while also accessing the overall workspace to understand what others are working on and their bandwidth. The filters and customizations let us use monday Work Management in the best way for us, with lots of great capabilities right out of the box. I also found the onboarding process really simple; it didn't take long for us to adapt and make it work.”_ - [monday Work Management Review](https://www.g2.com/products/monday-com/reviews/monday-work-management-review-12414838), Madeline S. - **Clear task organization improves visibility across projects and teams** _“Asana has been a very useful tool for managing projects and daily tasks over the past year. I’ve been using it to handle company task lists, regular updates, and overall workflow tracking, and it has made coordination much easier. Tasks can be created quickly, assigned to team members, and tracked with clear due dates, which helps everyone stay aligned. The list and board views are especially helpful for organizing work and monitoring progress. We regularly update company-related lists and ongoing activities in Asana, and everything stays well-structured and easy to follow. Adding comments, files, and subtasks within each task keeps all communication in one place and reduces unnecessary back-and-forth on email or other tools. Asana also improves visibility across the team, so everyone knows their responsibilities and upcoming deadlines. Notifications and reminders are reliable and help prevent missed follow-ups. Overall, Asana has improved productivity, collaboration, and transparency in our workflow. It’s a dependable platform for both day-to-day task management and longer-term planning, making it easier to manage work efficiently as a team.”_ - [Asana Review](https://www.g2.com/products/asana/reviews/asana-review-11286790), Muzammil M. - **Multiple project views help teams track work progress efficiently** _“ClickUp gives us one place to manage client projects, internal tasks, and documentation. The flexibility is the biggest win. We can customize statuses, fields, and views based on each team’s workflow, whether it’s development, SEO, or content. Dashboards help us track workload and deadlines across multiple projects. Automations also save time by reducing manual follow-ups and status updates. Overall, it keeps our operations organized, and task management becomes easy.”_ - [ClickUp Review](https://www.g2.com/products/clickup/reviews/clickup-review-12343242), Verified User in Consulting #### Cons: Where Many Platforms Fall Short - **Advanced workflow configuration can feel complex for new users** _“One downside is that advanced features like automations and conditional logic can feel overwhelming for new users at first. There is a learning curve when building more complex workflows, but once learned, the system becomes very powerful and efficient.”_ - [Process Street Review](https://www.g2.com/products/process-street/reviews/process-street-review-12386923), Rachel C. - **Reporting dashboards sometimes lack deeper process insights** _“One area that could be improved is advanced reporting and MIS-level analytics. The basic dashboards are helpful, but pulling deeper, highly customizable reports for large-scale operational tracking can still take manual effort or require using external tools.”_ - [Asana Review](https://www.g2.com/products/asana/reviews/asana-review-12355463), Mohammad Yaqub S. - **Interface performance can slow down when managing larger projects** _“Slack is powerful but still has room to grow. Search can feel overwhelming in large workspaces, so smarter AI-based filtering and summarization would help users quickly find relevant conversations. Thread visibility sometimes hides important context, making discussions harder to track. Notification management can become noisy, so more granular priority controls would improve focus. Performance can slow down in large organizations with heavy integrations. File management and organization could also be more structured, with better categorization and preview options. Overall, refining clarity, speed, and noise control would make Slack more efficient and less distracting for daily work.”_ - [Slack Review](https://www.g2.com/products/slack/reviews/slack-review-12370180), Verified User in Publishing ### My Expert Takeaway on Workflow Management Software in 2026 After reviewing G2 review data, one theme stands out clearly: workflow management software tends to perform well in the areas that drive long-term adoption. The category averages 4.49 out of 5 stars and an 8.98 out of 10 likelihood-to-recommend score, indicating that many teams find these platforms valuable once they become part of daily operations. The biggest difference I see between average and high-performing teams is how they implement workflows within the software. Teams that see the most benefit usually go beyond basic task tracking and build structured processes into the platform. Instead of managing projects informally, they define clear steps for approvals, recurring tasks, and operational checklists. That structure helps teams reduce manual coordination and maintain visibility across projects. Industry patterns also appear in the review data. Adoption is particularly common among technology organizations, marketing teams, and professional services firms, where projects often involve multiple stakeholders and moving parts. In these environments, workflow management systems help teams maintain transparency into work progress while ensuring consistent processes across departments. Another pattern across reviews involves usability and support. Products that receive higher recommendation scores often combine flexible workflow configuration with interfaces that remain easy for teams to navigate. Metrics such as Ease of Use (6.27/7) and Quality of Support (6.22/7) suggest that many organizations can implement workflow management solutions without significant onboarding challenges. If I were advising a team evaluating the best workflow management software, I would focus on three factors early in the buying process: how easily workflows can be customized to match existing processes, how clearly teams can monitor progress and responsibilities, and how well the platform integrates with collaboration and productivity tools. Platforms that perform well in these areas often become core systems for coordinating work across teams. ### Workflow Management Software FAQs #### What does workflow management software do? Workflow management software helps teams organize tasks, automate processes, and track work as it moves through different stages. Instead of managing projects through email or spreadsheets, these platforms create structured workflows with clear responsibilities, deadlines, and progress tracking. Based on G2 review data, organizations often use workflow management tools to standardize recurring processes, improve collaboration, and increase operational visibility across teams. #### What is the most affordable workflow management software for SMBs? Small and [midsize businesses](https://www.g2.com/categories/workflow-management/mid-market) often prioritize platforms that are easy to adopt and reasonably priced while still supporting automation and collaboration. Recommended tools include: - [Slack](https://www.g2.com/products/slack/reviews) is often used by smaller teams to manage lightweight workflows through channels, integrations, and automation features such as Workflow Builder. - [Smartsheet](https://www.g2.com/products/smartsheet/reviews) provides spreadsheet-style workflow management with automation and reporting features that help SMBs coordinate projects and operational processes. - [monday Work Management](https://www.g2.com/products/monday-work-management/reviews) is frequently chosen by growing teams because of its intuitive interface and flexible workflow configuration. #### What platform integrates workflow management with CRM and ERP systems? Organizations often choose workflow platforms that connect operational processes with other business systems such as [CRM](https://www.g2.com/categories/crm), [ERP](https://www.g2.com/categories/erp-systems), and [productivity tools](https://www.g2.com/categories/collaboration-productivity). Strong integration-focused platforms include: - [monday Work Management](https://www.g2.com/products/monday-work-management/reviews) offers extensive integrations with tools like Salesforce, HubSpot, and Google Workspace. - [ClickUp](https://www.g2.com/products/clickup/reviews) supports a wide range of integrations with CRM platforms, collaboration tools, and productivity apps. - [Smartsheet](https://www.g2.com/products/smartsheet/reviews) is often used by organizations that need workflow systems that connect project workflows with enterprise applications. #### Which vendor offers AI-powered workflow optimization? Many modern workflow platforms now include AI features that help automate tasks, generate project insights, and optimize operational processes. Some of the top providers include: - [ClickUp](https://www.g2.com/products/clickup/reviews) provides AI-powered assistance for task creation, documentation, and workflow automation to help teams manage complex projects more efficiently. - [Creatio](https://www.g2.com/products/creatio/reviews) combines workflow automation with AI-driven process optimization designed for managing operational and customer-facing workflows. - [Kintone](https://www.g2.com/products/kintone/reviews) allows organizations to build custom workflow applications while incorporating intelligent automation to streamline internal processes. #### Which workflow management software offers the best automation capabilities? Automation is one of the most important features buyers evaluate when choosing workflow platforms. Popular automation-focused tools include: - [Pipefy](https://www.g2.com/products/pipefy/reviews) focuses on structured workflow automation for approvals, operational processes, and service requests. - [Zoho Flow](https://www.g2.com/products/zoho-flow/reviews) enables organizations to automate workflows between applications and business processes through integration-based automation. - [Jotform Workflows](https://www.g2.com/products/jotform-workflows/reviews) supports automated approval flows and task routing for teams managing operational forms and internal processes. #### Sources 1. [G2 Research Scoring Methodologies](https://documentation.g2.com/docs/research-scoring-methodologies) 2. [G2 Market Presence Score Overview](https://www.g2.com/reports/3717b7df-4b9a-41d6-b096-0374d93e62c0/preview?tab=scores) **Researched By:** [Bijou Barry](https://research.g2.com/insights/author/bijou-barry) Last updated on: March 16, 2026