Fluger is a comprehensive, cloud-based Patient Appointment Management System (PAMS designed to streamline healthcare operations for medical practices, pharmacies, and workplace health programs. Established in 2020, Fluger offers an intuitive platform that simplifies appointment scheduling, patient management, and compliance with health regulations, enhancing both patient engagement and operational efficiency. Key Features and Functionality: - Seamless Appointment Scheduling: Facilitates easy online booking, rescheduling, and cancellations, allowing patients to manage their appointments conveniently. - Automated Reminders: Sends SMS and email notifications to patients, reducing no-show rates and improving attendance. - Electronic Health Records (EHR: Enables secure documentation and retrieval of patient information, including medical history and treatment plans. - Australian Immunisation Register (AIR Integration: Automatically uploads vaccination records to AIR, ensuring compliance and accurate record-keeping. - Cold Chain Management: Monitors and records vaccine storage temperatures, maintaining compliance with safety standards. - Digital Consent Forms: Collects informed consent electronically during the booking process, streamlining administrative tasks. - Voucher Management System: Offers a solution for offsite or remote patients through pharmacy flu vouchers, expanding service reach. - Nurse/Facilitator Management: Includes onboarding, job allocation, and payroll integration, optimizing staff management. Primary Value and Solutions Provided: Fluger addresses the complexities of healthcare service management by automating administrative tasks, reducing manual errors, and enhancing patient communication. Its integration with national health registers ensures compliance and accurate reporting, while features like cold chain management uphold safety standards. By offering a user-friendly platform for both healthcare providers and patients, Fluger improves operational efficiency, patient satisfaction, and overall healthcare delivery.