--- title: FluentStream Technologies Reviews meta\_title: 'FluentStream Technologies Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 13 reviews by the users' company size, role or industry to find out how FluentStream Technologies works for a business like yours. aggregate\_rating: rating\_value: 4.8 review\_count: 13 scale: '5' date\_modified: '2026-08-07' parent\_category: name: Collaboration & Productivity url: https://www.g2.com/categories/collaboration-productivity --- # FluentStream Technologies Reviews & Product Details FluentStream Technologies offers a comprehensive cloud-based communications platform tailored for small and medium-sized businesses (SMBs). Their solutions encompass voice services, video conferencing, business texting, eFax, and contact center functionalities, all designed to enhance collaboration, boost productivity, and improve customer engagement. With a focus on flexibility and scalability, FluentStream ensures that businesses can communicate effectively from any device or location. Key Features and Functionality: - Voice Services: VoIP-enabled calling facilitates seamless collaboration, enhancing productivity and customer service across devices and locations. - Video Conferencing: High-quality video meetings with features like virtual backgrounds, screen sharing, whiteboarding, team messaging, in-meeting chat, and AI-powered smart meeting summaries. - Business Texting and eFax: Integrated solutions for sending and receiving text messages and faxes, streamlining communication channels. - Contact Center Services: Comprehensive call center services optimize agents' ability to respond quickly and accurately to customer needs, enabling data-driven decision-making. - Mobile and Web Applications: Manage calls, create call routes, edit user accounts, and handle notifications from anywhere using FluentStream's mobile and web apps. - AI and Automation: Features like transcription, sentiment analysis, smart routing, and workflow triggers save time and improve service quality. Primary Value and Solutions Provided: FluentStream's platform addresses the communication challenges faced by SMBs by offering a unified, cloud-based solution that integrates various communication channels into one secure, easy-to-manage space. This integration eliminates the need for multiple platforms, reducing complexity and costs. The flexibility of their services allows businesses to operate efficiently in remote or hybrid work environments, ensuring that teams remain connected and responsive to customer needs. With over 100 features, including advanced call routing, analytics, and CRM integrations, FluentStream empowers businesses to customize their communication systems to fit their unique requirements. Additionally, their award-winning, US-based 24/7 customer support ensures that businesses have the assistance they need whenever they need it. * * * Seller [FluentStream Technologies](https://www.g2.com/sellers/fluentstream-technologies-4e9b7874-5c60-4723-9291-f45f1e08b21b) Discussions [FluentStream Technologies Community](https://www.g2.com/products/fluentstream-technlogoies-fluentstream-technologies/discuss) Overview by Tracy Pullman Show More ## Value at a Glance Averages based on real user reviews. ### Perceived Cost $$$$$ [ View More Pricing Information ](https://www.g2.com/products/fluentstream-technlogoies-fluentstream-technologies/pricing) ## Top-Rated Alternatives [ ![GoTo Connect](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "GoTo Connect") GoTo Connect 4.4/5(1,415) ](https://www.g2.com/products/goto-connect/reviews) [ ![RingEX](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "RingEX") RingEX 4.2/5(1,430) ](https://www.g2.com/products/ringex/reviews) [ ![Nextiva](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Nextiva") Nextiva 4.5/5(3,619) ](https://www.g2.com/products/nextiva/reviews) [ View All Alternatives ](https://www.g2.com/products/fluentstream-technlogoies-fluentstream-technologies/competitors/alternatives) ## User Insights Average based on 13 real user reviews. Perceived Cost $$$$$ [Log in to unlock pricing and user insights](/login) ![Janene B.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Janene B.") JB Janene B. Account Executive/Client Service Manager Small-Business (50 or fewer emp.) 10/16/2025 "Easy to Use System with Great Voicemail Drop, but Dependent on Internet Quality" 4.5/5 What do you like best about FluentStream Technologies? It's a very easy system to use and provided everything we need. We are able to have multiple users with different levels of access so management or sales may have functions they use, but the callers do not use them and do not have access to those functions. I like the voicemail drop option the most as I make hundreds of calls per day and leave basically the same message over and over again, this way I just push a button and it drops my voicemail message. We are also able to download and save our recorded call in case needed. There are options to keep those recordings stored as well. Review collected by and hosted on G2.com. What do you dislike about FluentStream Technologies? Well the phone is only as good as your internet connection, so sometimes I have connection issues and dropped calls. Review collected by and hosted on G2.com. What problems is FluentStream Technologies solving and how is that benefiting you? It's our primary phone system so it allows us to perform our jobs and provide our telemarketing services to our customers. It also allows our callers to work remotely and from any device when necessary. Also the ability to record calls is vital for quality assurance in our business. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite MB Mansour B. Hospital & Health Care Small-Business (50 or fewer emp.) 8/20/2023 "Best price, Best quality, Best Support" 4.5/5 What do you like best about FluentStream Technologies? It integrates with Salesforce, auto attendants, call recording for further improvements, and the analytics feature are best things. They offered me best price for this, that suits our needs and budget. Review collected by and hosted on G2.com. What do you dislike about FluentStream Technologies? Call forwarding at the off time abandon calls some time. Review collected by and hosted on G2.com. What problems is FluentStream Technologies solving and how is that benefiting you? We were recieving orders and it was hard to manage all calls inhouse. The sales integration made it easy to manage and streamlined our flow. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic KH Ken H. D Mid-Market (51-1000 emp.) 1/31/2020 "Flexibility to meet business needs without starting from scratch" 5/5 What do you like best about FluentStream Technologies? We utilize Fluent Stream for our inbound Call Center. Having looked at several options available we found FluentStream could meet our needs at a much lower cost then competitors offering similar features. We have been using FluentStream for over a year now and when ever we have questions, concerns, or need assistance they bring it! Customer Service from them is beyond my exceptions or today's norms. Quick, responsive, caring, effective are all words I would use to describe the service we have received. Review collected by and hosted on G2.com. What do you dislike about FluentStream Technologies? We hit a few minor bumps as we first rolled out, nothing that impacted our ability to serve our customer. We all wish everything we used never hit a bump or challenge, although the reality for us was those existed for us at start up. Some of it was us, some was them. What I disliked was that we had bumps, however even in this dislike FluentStream never missed a beat in taking care of us and reacting with the needed level of responsiveness and service we required. Review collected by and hosted on G2.com. Recommendations to others considering FluentStream Technologies: Compare Feature set, cost, and Service and I believe these guys will come out in the top choices if not significantly ahead of the pack Review collected by and hosted on G2.com. What problems is FluentStream Technologies solving and how is that benefiting you? With the addition of FluentStream to our call center I have greater visibility in to what is occurring with our agents, how we are treating our consumers, and real time visibility to performance metrics. Using those metrics we identified some bottle necks in our processes and were able to using skill routing and auto-attendant features with in the FluentStream solution to bring significant improvement. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic SG Sami G. Small-Business (50 or fewer emp.) 1/22/2020 "A stress-free, pleasurable experience." 5/5 What do you like best about FluentStream Technologies? This service has been seamless. The dashboard is easy to use. When I HAVE had to call the support line over the course of our subscription, they are always super friendly and helpful. Review collected by and hosted on G2.com. What do you dislike about FluentStream Technologies? I really cannot think of anything I dislike. Review collected by and hosted on G2.com. What problems is FluentStream Technologies solving and how is that benefiting you? The auto-attendant is a needed feature in my position as an office manager who is away from my desk frequently during the workday. I love the ease of recording greetings and an office directory as well as recording an emergency number for oil well emergencies, which is a necessary requirement in our industry. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![George C.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "George C.") GC George C. Of Counsel Small-Business (50 or fewer emp.) 1/21/2020 "Excellent, reliable service with a human touch" 5/5 What do you like best about FluentStream Technologies? The service just works. If there is ever a change needed or any question, help is a phone call away. Fluentstream's service is very responsive. Review collected by and hosted on G2.com. What do you dislike about FluentStream Technologies? No real downside. There are technologies I've never taken the time to learn -- that is probably the only downside -- what I use works great, but there could be more that would be useful that I'm not using because I haven't taken the time to learn how. Review collected by and hosted on G2.com. Recommendations to others considering FluentStream Technologies: Absolutely worth trying out; our experience has been completely positive. Review collected by and hosted on G2.com. What problems is FluentStream Technologies solving and how is that benefiting you? No need to deal with local landline telco. Lower costs and better service; more lines. Review collected by and hosted on G2.com. Show More 3/5/2020 Validated ReviewerSource: Organic DB Damon B. President Small-Business (50 or fewer emp.) 10/28/2019 "We found our best communications choice for a small company moving into larger spaces." 4.5/5 What do you like best about FluentStream Technologies? When we found FluentStream, we were a two-person operation, but of course with plans to expand. FluentStream was the least expensive and invasive system we could find. Our city has one reliable internet provider, and they have a product that was going to cost twice as much and require thousands in equipment and installation costs. FluentStream was easier to set up and maintain than building a secure network and platform for it to run on. Other carriers and options also had to try and sell me on using a separate fax function. With FluentStream, tracking voicemails, incoming and outgoing faxes, and even turning my vehicle into a mobile office is attainable with just an internet connection. Just as robust in the field as in the office was our goal, and FluentStream helped us get there affordably. Review collected by and hosted on G2.com. What do you dislike about FluentStream Technologies? We went through a horrible trial period several months ago when we decided to try and consolidate a couple of services and see if they could compete with what we have already been provided by FluentStream for the past three years. They couldn't, but there is always a feature you end up wishing you could have. From that, we discovered that Fluentstream's mobile app is not quite as robust as some others. Feel like I am nitpicking here a little, but an easier way to group text, calls, and faxes on the app would be great. The natural jump also is to have the app able to send a fax. You have an image processer on your phone, a pdf convertor standard on any business device, please incorporate a fax function on the app. Review collected by and hosted on G2.com. Recommendations to others considering FluentStream Technologies: If you are on the fence about trying Fluentstream because their value seems too good to be true, don't be. They have hit the mark for me every time, and the people that answer the phone or receive the emails at Fluentstream are always capable of making the adjustments I need quickly and pleasantly. Review collected by and hosted on G2.com. What problems is FluentStream Technologies solving and how is that benefiting you? We are able to monitor all calls between two companies that operate from the same hub. One is insurance, and the other a plumbing company. Totally different needs, but FluentStream provided calls and fax service for both. Our office has grown and gone through several agents and laborers, but each one has been able to easily adapt to the phone system, and get just as much done out in the field as in the office...maybe more since outside of the office is where the clients are! I have done a conference call at a client's office, then sent a fax to wrap up that meeting, and called into another call on the way back to the office and finished that call as if I never left for the afternoon. When something does go awry, a service rep is prompt with updates and if it looks like it may take more than one person, or unforeseen amounts of time to fix a problem, a work-around is instantly given to me to choose what path is best. Billing is a breeze to understand and interpret, and when something is amiss there, it is the same attentiveness to the issue that the technical team gives me. I managed a 911 call center in a past career, and my downtime with FluentStream has been lower compared to what I experienced back then. Of course, VOIP was just being introduced into government areas such as 911 call centers, but the fact that FluentStream can provide me less downtime than what I have known, and does it for a reasonable cost means my business comes out the winner. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ![Verified User in Non-Profit Organization Management](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Non-Profit Organization Management") UN Verified User in Non-Profit Organization Management Small-Business (50 or fewer emp.) 1/21/2020 "Great price and great support" 4.5/5 What do you like best about FluentStream Technologies? Support is immediate through chat. They will work with you until the issue is resolved. Review collected by and hosted on G2.com. What do you dislike about FluentStream Technologies? The only issue I have is the iphone app. After the most recent iOS update, it doesn't have full functionality Review collected by and hosted on G2.com. Recommendations to others considering FluentStream Technologies: Don't just look at pricing. Look at the level of service they provide. Although they were one of the best priced VoIP services, they have delivered immensely on the service and support. Review collected by and hosted on G2.com. What problems is FluentStream Technologies solving and how is that benefiting you? multiple calls, call quality. Able to handle more customers. We have a fax now. Call forwarding. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Verified User in Printing](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Printing") AP Verified User in Printing Small-Business (50 or fewer emp.) 1/21/2020 "Everytime I reach out to them they are quick to respond; they are so friendly and helpful!" 4.5/5 What do you like best about FluentStream Technologies? The chat option on the FS Mgr site! They are very quick to respond! Review collected by and hosted on G2.com. What do you dislike about FluentStream Technologies? Don't dislike anything at all; maybe cost. Review collected by and hosted on G2.com. Recommendations to others considering FluentStream Technologies: The software is very easy to use and understand. If I ever have a question about their website they are there to happily answer all of my questions. Review collected by and hosted on G2.com. What problems is FluentStream Technologies solving and how is that benefiting you? There's intermitant webphone problems that I'm kept up to date on to know their progress. Thankfully it isn't too serious. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic EW Emil W. Owner / Partner Small-Business (50 or fewer emp.) 7/24/2019 "FluentStream has provided us with completely dependable telephony and awesome customer service." 5/5 What do you like best about FluentStream Technologies? We have been with FluentStream for over 6 years and their attention to us as clients has been nothing short of stellar. They deliver on their promise of reliable service and they always respond to us for any service needs in a very timely manner. I wish we would have connected with FluentStream many years ago. Review collected by and hosted on G2.com. What do you dislike about FluentStream Technologies? I'm happy to state that we do not have any dislikes to report. Review collected by and hosted on G2.com. Recommendations to others considering FluentStream Technologies: Try them out. I think you'll be pleasantly rewarded And....I've never received better service anywhere. Review collected by and hosted on G2.com. What problems is FluentStream Technologies solving and how is that benefiting you? No problems to report. Any issue we might have in past years has always been resolved in rapid order. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Verified User in Staffing and Recruiting](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Staffing and Recruiting") US Verified User in Staffing and Recruiting Small-Business (50 or fewer emp.) 1/21/2020 "Fantastic Customer Service! Highly Recommended" 5/5 What do you like best about FluentStream Technologies? Very helpful staff members, customer service is amazing Review collected by and hosted on G2.com. What do you dislike about FluentStream Technologies? Texting platform - could be easier to use and allow for mass texts. Aside from this, the service is wonderful! Review collected by and hosted on G2.com. Recommendations to others considering FluentStream Technologies: Give them a try! Their service is unparalleled. I have use 2-3 other VOIP services and I continually recommend FluentStream. Review collected by and hosted on G2.com. What problems is FluentStream Technologies solving and how is that benefiting you? Easy to use platform, great customer service Review collected by and hosted on G2.com. Show More 3/5/2020 Validated ReviewerSource: Organic ## Questions about FluentStream Technologies? Ask real users or explore answers from the community Get practical answers, real workflows, and honest pros and cons from the G2 community or share your insights. [ Ask about FluentStream Technologies ](https://www.g2.com/products/fluentstream-technlogoies-fluentstream-technologies/discussions/new) GU Guest User What is FluentStream Technologies used for? 0 Upvotes 0 [ Join the conversation ](https://www.g2.com/discussions/what-is-fluentstream-technologies-used-for) [ View all Discussions ](https://www.g2.com/products/fluentstream-technlogoies-fluentstream-technologies/discuss) ##### Pricing Pricing details for this product isn’t currently available. Visit the vendor’s website to learn more. 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