ST
Sabrina T.
Head of Delivery
Mid-Market (51-1000 emp.)
Business partner of the seller or seller's competitor, not included in G2 scores.
"Great Tech, Great Team!"
5/5
What do you like best about Fluent Order Management?

Fluent has an extremely knowledgeable and helpful team they also make continuous updates to the platform that is relevant to retail trends. Review collected by and hosted on G2.com.

What do you dislike about Fluent Order Management?

nothing that I dislike they take feedback seriously and have always addressed any suggestions i have made. Review collected by and hosted on G2.com.

Verified User in Retail
CR
Verified User in Retail
Enterprise (> 1000 emp.)
Business partner of the seller or seller's competitor, not included in G2 scores.
"Highly configurable, massively flexible OMS"
4.5/5
What do you like best about Fluent Order Management?

Whilst some OMS solutions offer add-ons and modules to cover all requirements, the Fluent solution is a complete package right out of the box. The SDKs and tools give you flexibility to customise the workflows to your requirements, and the event-based architecture fits well with wider MACH-enabled solutions. Review collected by and hosted on G2.com.

What do you dislike about Fluent Order Management?

Not necessarily a downside, but with Fluent you're buying a toolbox, rather than a complete solution - this gives it its huge flexibility, but can mean a bit more configuration upfront than some packages which would give you an out-of-the-box workflow (whether that OOTB workflow is exactly what you need or something you can fit your requirements to, is up to customers to understand). Review collected by and hosted on G2.com.

Verified User in Retail
CR
Verified User in Retail
Enterprise (> 1000 emp.)
"One of the best ones out there..."
5/5
What do you like best about Fluent Order Management?

The composable nature of the whole platform makes it easy to integrate. Plays well with plenty of traditional and modern commerce platforms.

You have order management, store fulfillment, global inventory monitoring, and warehouse management are some of the use cases that have been simplified with Fluent Commerce. Review collected by and hosted on G2.com.

What do you dislike about Fluent Order Management?

I have to find something that i really dislike here but maybe making academy material to train new resources can be made a bit more accessible and courses tailored towards non tech users is a good add on. Review collected by and hosted on G2.com.

KG
keagan g.
customer service agent
Mid-Market (51-1000 emp.)
"Its made life easier and workflow more effecient."
5/5
What do you like best about Fluent Order Management?

I like that it helps manage order accross locations making it easier to track orders and makes interaction between multiple sites synchronised which makes it more effecient when processing orders Review collected by and hosted on G2.com.

What do you dislike about Fluent Order Management?

There is nothing really that I dislike personally about the platform; the only thing is that you can try to make the platform more user friendly so that first time users can interact without having to struggle to navigate, so I added tips on how to do certain things when using it for the first time perhaps like pop up tutorials would also benefit the platform Review collected by and hosted on G2.com.