--- title: VISITOUR Reviews meta_title: 'VISITOUR Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter reviews by the users' company size, role or industry to find out how VISITOUR works for a business like yours. aggregate_rating: rating_value: 4.5 review_count: 1 scale: '5' date_modified: '2026-06-22' parent_category: name: Customer Service url: https://www.g2.com/categories/customer-service --- # VISITOUR Reviews **Vendor:** FLS **Category:** [Field Service Management Software](https://www.g2.com/categories/field-service-management) **Average Rating:** 4.5/5.0 **Total Reviews:** 1 ## About VISITOUR VISITOUR is a dynamic field service scheduling, route optimisation, and mobile workforce management solution. Algorithm and AI-enhanced optimisation enables digital transformation to achieve high levels of field operative productivity and customer engagement. Customers range from 50 to 1000s of operatives, with complex and flexible scheduling requirements across maintenance, repairs, inspections, surveyors, housing officers and more. VISITOUR produces realistic, accurate appointments and routes that use actual traffic-based driving speeds for every road segment. Precision appointment duration and dynamic in-day re-optimisation typically saves field services 30-50% of driving time with evidence that this translates into more jobs achieved, more time with customers, and reduced fuel use and CO2. Skills and materials rules maximise sooner attendance, first-time fix rates, and customer experience is optimised with support for 24×7 self-service and live ETA. ## VISITOUR Reviews ### 1. Highly Optimised and hassle free software **Rating:** 4.5/5.0 stars **Reviewed by:** Amita A. | Enterprise (> 1000 emp.) **Reviewed Date:** November 21, 2023 **What do you like best about VISITOUR?** Customizability Mobile access Ease of use **What do you dislike about VISITOUR?** Invoice and payment management is a little onerous **What problems is VISITOUR solving and how is that benefiting you?** Customer acquisition and customer retention are the two main objectives that FLS vistour has helped us with. It provides real time information as per the business requirements which increases the customer engagement. ## VISITOUR Discussions - [What is FLS VISITOUR used for?](https://www.g2.com/discussions/what-is-fls-visitour-used-for) - [View VISITOUR pricing details and edition comparison](https://www.g2.com/products/visitour/reviews?qs=pros-and-cons§ion=pricing&secure%5Bexpires_at%5D=2026-08-09+15%3A26%3A55+-0500&secure%5Bsession_id%5D=409607d3-9759-464f-a912-7378a0e0c82a&secure%5Btoken%5D=6426315ee71b978702236cfb7be2a7ecc152fb0b8b9b2bf0cc095cdf2742b8aa&format=llm_user) ## VISITOUR Features **Routing** - Master Routing - Default Routes - Route Assignment **Generative AI** - Generative AI **Before the Job** - Calendar - Dispatch - Roles - Booking **Scheduling** - Master Schedule - Constraints - Adjustments - ETA **On the Job** - Location - Employee Communication - Behavior Monitoring - Client Notifications - Field Sales - Alerts/Notifications - Real-Time Notifications - Customizable Fields - Multi-Location - Payment Collection in the Field **Optimization** - Priorities - Real-Time Updates - Dynamic Routing **After the Job** - Reports - Analytics - Billing & Invoicing - CRM Integrations - Accounting Integration - QuickBooks Integration - Third-Party Integrations - Customizable Reports **Analytics** - Performance - Time & Costs - Productivity - Performance Metrics **Additional Functionality** - Alerts/Notifications - Mobile Access - Drag & Drop - Billing & Invoicing - Data Import/Export - AI Copilot - Scheduling - Driver Management - GPS - Electronic Signature - Dispatch Management - Search/Filter - Employee Management - SMS Messaging - Territory Management - Order Management - Live Driver Tracking - Delivery Tracking - Third-Party Integrations - Route Optimization - Fuel Tracking - Voice Recognition - Inventory Management - Status Tracking - Shipping Management - Transportation Management - Order Tracking - Self Service Portal - Generative AI **Agentic AI - Field Service Management** - Autonomous Task Execution - Natural Language Interaction - Proactive Assistance **Additional Functionality** - Work Order Management - Checklists - Maintenance Scheduling - Parts Management - Service History - Residential Properties - Vendor Management - Customizable Forms - Purchase Order Management - Mobile Access - Dispatch Management - Task Scheduling - Calendar Management - Asset Tracking - Technician Management - Status Tracking - API - Document Management - Job Management - Preventive Maintenance - AI Copilot - Real-Time Reporting - Commercial Properties - Real-Time Data - Historical Reporting - Contract/License Management - Customer Database - Barcode/Ticket Scanning - Activity Dashboard - Facility Scheduling - Workflow Management - Inspection Management - Inventory Management - Predictive Maintenance - Routing - Forms Management - Chatbot - Documentation Management - File Storage - Electronic Signature - Self Service Portal - Service Level Agreement (SLA) Management - Personalization and Recommendation - Resource Allocation - GPS - Reporting & Statistics - Drag & Drop - Quotes/Estimates - Scheduling - CRM - Online Time Clock - Workforce Management - Activity Tracking - Contact Database - Productivity Analysis - Prioritization - Customizable Branding - Price and Cost Calculations - Performance Management - Equipment Tracking - Data Capture and Transfer - Time Tracking - Data Synchronization - Secure Data Storage - Location Tracking - Route Optimization - Offline Access - Real-Time Updates - Collaboration Tools - Chat/Messaging - Knowledge Management - Electronic Payments - Customer History - Inventory Control - Performance Metrics - Project Management - Client Portal - Driver ETA - Job Tracking - Automated Scheduling - Customer Management - Reminders - Work Order Creation - Equipment Maintenance - Data Import/Export - Search/Filter - Recurring Appointments - Contractor Management - Access Controls/Permissions - Workflow Automation ## Top VISITOUR Alternatives - [Verizon Connect](https://www.g2.com/products/verizon-connect/reviews) - 3.8/5.0 (950 reviews) - [Jotform](https://www.g2.com/products/jotform/reviews) - 4.7/5.0 (5,127 reviews) - [NetSuite](https://www.g2.com/products/oracle-netsuite/reviews) - 4.1/5.0 (4,754 reviews)